SOP for Cleaning Staff Disinfecting/Cleaning on Client or Bidvest … · 2020. 10. 15. · Doc...

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Doc Title: SOP for Cleaning Staff Disinfecting/Cleaning on Client or Bidvest Noonan sites during the Coronavirus (COVID19) Pandemic Doc Type: PROCEDURE (SOP) Doc No.: SOP-256 Doc Sub-Type: Health & Safety Rev No.: 9 Doc Owner: Amy Sorohan Release Date: 12 May 2020 Doc Approver: John MacInnes Page no.: 1 of 24 Live **Uncontrolled on paper**. Purpose Provide guidance to Bidvest Noonan Services Group Cleaning Staff disinfecting and cleaning on a client or Bidvest NOONAN sites during the Coronavirus (COVID-19) pandemic. Scope This document provides support to Bidvest Noonan Services Group Cleaning Staff disinfecting and cleaning on a client or Bidvest NOONAN site during the Coronavirus (COVID-19) pandemic. Please note this document does not include a process for decontamination cleaning. This is a specialist task to be completed by Bidvest NOONAN Industrial Teams, except for some appropriately trained cleaning staff, e.g. appropriately trained staff working in healthcare. This is summarized in the below matrix; GB ROI NI Disinfecting & Cleaning Task Decontamination Cleaning Task Variance / Exceptions Integrated Solutions N/A x Appropriately trained cleaning staff, e.g. working in healthcare Workplace Solutions N/A x Appropriately trained cleaning staff, e.g. working in healthcare Security Solutions x N/A N/A x x Facilities Solutions N/A N/A x Central x Table 1.0: Business Units, Jurisdictions and Information Applicable to this SOP The objectives of the Standard Operating Procedure (SOP) are: To provide relevant information on Coronavirus (COVID-19) to staff; To present the minimal set of personal protective equipment (PPE) required for disinfecting and cleaning tasks; to provide a procedure for disinfecting and cleaning of areas; to strengthen occupational safety for staff during the Coronavirus (COVID-19) Pandemic; This document is based on current COVID-19 knowledge and PPE best practices. Bidvest NOONAN will update this document based on the evolving situation and if new relevant information arises.

Transcript of SOP for Cleaning Staff Disinfecting/Cleaning on Client or Bidvest … · 2020. 10. 15. · Doc...

Page 1: SOP for Cleaning Staff Disinfecting/Cleaning on Client or Bidvest … · 2020. 10. 15. · Doc Title: SOP for Cleaning Staff Disinfecting/Cleaning on Client or Bidvest Noonan sites

Doc Title: SOP for Cleaning Staff Disinfecting/Cleaning on Client or Bidvest

Noonan sites during the Coronavirus (COVID19) Pandemic Doc Type: PROCEDURE (SOP) Doc No.: SOP-256

Doc Sub-Type: Health & Safety Rev No.: 9

Doc Owner: Amy Sorohan Release Date: 12 May 2020

Doc Approver: John MacInnes Page no.: 1 of 24

Live **Uncontrolled on paper**.

Purpose

Provide guidance to Bidvest Noonan Services Group Cleaning Staff disinfecting and cleaning on a client

or Bidvest NOONAN sites during the Coronavirus (COVID-19) pandemic.

Scope

This document provides support to Bidvest Noonan Services Group Cleaning Staff disinfecting and

cleaning on a client or Bidvest NOONAN site during the Coronavirus (COVID-19) pandemic.

Please note this document does not include a process for decontamination cleaning. This is a specialist

task to be completed by Bidvest NOONAN Industrial Teams, except for some appropriately trained

cleaning staff, e.g. appropriately trained staff working in healthcare. This is summarized in the below

matrix;

GB ROI NI Disinfecting & Cleaning Task

Decontamination Cleaning Task

Variance / Exceptions

Integrated

Solutions

N/A √ √ √ x Appropriately trained cleaning staff, e.g. working in healthcare

Workplace

Solutions

N/A √ √ √ x Appropriately trained cleaning staff, e.g. working in healthcare

Security Solutions

x N/A N/A x x

Facilities Solutions

√ N/A N/A √ x

Central √ √ √ √ x

Table 1.0: Business Units, Jurisdictions and Information Applicable to this SOP

The objectives of the Standard Operating Procedure (SOP) are:

➢ To provide relevant information on Coronavirus (COVID-19) to staff;

➢ To present the minimal set of personal protective equipment (PPE) required for disinfecting

and cleaning tasks;

➢ to provide a procedure for disinfecting and cleaning of areas;

➢ to strengthen occupational safety for staff during the Coronavirus (COVID-19) Pandemic;

This document is based on current COVID-19 knowledge and PPE best practices.

Bidvest NOONAN will update this document based on the evolving situation and if new relevant

information arises.

Page 2: SOP for Cleaning Staff Disinfecting/Cleaning on Client or Bidvest … · 2020. 10. 15. · Doc Title: SOP for Cleaning Staff Disinfecting/Cleaning on Client or Bidvest Noonan sites

Doc Title: SOP for Cleaning Staff Disinfecting/Cleaning on Client or Bidvest

Noonan sites during the Coronavirus (COVID19) Pandemic Doc Type: PROCEDURE (SOP) Doc No.: SOP-256

Doc Sub-Type: Health & Safety Rev No.: 9

Doc Owner: Amy Sorohan Release Date: 12 May 2020

Doc Approver: John MacInnes Page no.: 2 of 24

Live **Uncontrolled on paper**.

Definitions

➢ Coronavirus

• Coronaviruses (CoV) are a large family of viruses that cause illness ranging from the

common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS-

CoV) and Severe Acute Respiratory Syndrome (SARS-CoV).

Coronavirus disease (COVID-19) is a new strain that was discovered in 2019 and has not

been previously identified in humans.

Coronaviruses are zoonotic, meaning they are transmitted between animals and people.

Detailed investigations found that SARS-CoV was transmitted from civet cats to humans

and MERS-CoV from dromedary camels to humans. Several known coronaviruses are

circulating in animals that have not yet infected humans.

(WHO, 2020)

• COVID-19 is a new illness that can affect your lungs and airways. It's caused by a virus

called coronavirus.

(HSE & GOV.UK, 2020)

➢ Cleaning

Refers to the removal of germs, dirt, and impurities from surfaces. Cleaning does not kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.

➢ (CDC, 2020)

➢ Disinfecting

Refers to using chemicals, e.g. disinfectants, to kill germs on surfaces. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.

(CDC, 2020)

Symptoms of Coronavirus

It can take up to 14 days for symptoms of coronavirus to appear. They can be similar to the symptoms

of cold and flu. Refer to the ‘The No Panic, No Nonsense Guide to COVID-19’ emailed to you.

Alternatively, HSE Guidelines (ROI) available at:

- Read more about the symptoms and causes of coronavirus

- Coronavirus COVID-19 Public Information Booklet delivered to households by post

- HSELive on 1850 24 1850

NHS guidelines (UK) available at: https://111.nhs.uk/covid-19/

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Doc Title: SOP for Cleaning Staff Disinfecting/Cleaning on Client or Bidvest

Noonan sites during the Coronavirus (COVID19) Pandemic Doc Type: PROCEDURE (SOP) Doc No.: SOP-256

Doc Sub-Type: Health & Safety Rev No.: 9

Doc Owner: Amy Sorohan Release Date: 12 May 2020

Doc Approver: John MacInnes Page no.: 3 of 24

Live **Uncontrolled on paper**.

What do I do If I think I have the Coronavirus?

➢ Follow the relevant NHS/HSE guidelines. Links to guidance provided in the section ‘Symptoms

of Coronavirus’ and in ‘The No Panic, No Nonsense Guide to COVID-19’ emailed to you.

In the event of an emergency call 112 or 999.

➢ Immediately inform your Bidvest Noonan manger via phone with the below information:

- Symptoms and when they displayed;

- Any recent travel and to where;

- What Bidvest Noonan Site(s) in work;

- Date of your last shift(s) in work;

- What other Bidvest Noonan or client staff you have been in close contact with;

➢ If medical health professionals think you may be a suspect case and require testing, ask them

for a medical certificate.

➢ Provide either a softcopy or photo of the medical certificate to your Bidvest Noonan manager

and any relevant advice you have been given by the NHS/HSE

➢ Ensure you keep your manager regularly updated on the situation, which includes informing

your manager if you have been diagnosed with the Coronavirus

(HSE & GOV.UK, 2020)

How Coronavirus is Spread

Coronavirus is spread in sneeze or cough droplets. You could get the virus if you:

➢ Come into close contact with someone who has the virus, and are coughing or sneezing;

➢ Touch surfaces that someone who has the virus has coughed or sneezed on

As it's a new illness, the HSE does not know how easily the virus spreads from person to person.

(HSE & GOV.UK, 2020)

Link: Follow this advice to protect yourself and others from coronavirus – ROI.

Links: Follow this advice to protect yourself and others from coronavirus – UK

Or https://www.nhs.uk/conditions/coronavirus-covid-19/ - UK

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Doc Title: SOP for Cleaning Staff Disinfecting/Cleaning on Client or Bidvest

Noonan sites during the Coronavirus (COVID19) Pandemic Doc Type: PROCEDURE (SOP) Doc No.: SOP-256

Doc Sub-Type: Health & Safety Rev No.: 9

Doc Owner: Amy Sorohan Release Date: 12 May 2020

Doc Approver: John MacInnes Page no.: 4 of 24

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Close Contact

This is only a guide, but close contact can mean:

➢ spending more than 15 minutes face-to-face contact within 2 metres of an infected person

➢ living in the same house or shared accommodation as an infected person

(HSE & GOV.UK, 2020)

Anyone with symptoms of coronavirus who has been in close contact with a confirmed case in the last 14 days should follow the advice stated in the section ‘Symptoms of Coronavirus’.

Pregnancy & Coronavirus

When you are pregnant, your body naturally weakens your immune system. This is to help your pregnancy continue successfully. It means that when you are pregnant you may pick up infections more easily. Please always your medical practitioner’s advice. Always inform your manager or supervisor as soon as you find out that you are pregnant. If you have any concerns talk to your manager and request to review your pregnancy risk assessment.

Link: Read more about pregnancy and coronavirus – ROI

Link: Read more about pregnancy and coronavirus – UK

(HSE & GOV.UK, 2020)

Protect yourself & others from Coronavirus

Recommendations and guidelines to prevent infection spread include, but are not limited to;

1. Hand Hygiene

➢ Wash your hands properly and regularly (Appendix 1.2).

➢ Roll up sleeves when washing hands, removing all jewellery (Inc. wedding band, other rings

and watches).

➢ Use soap and warm water when washing hands (Appendix 1.2).

➢ Wash your hands for a minimum of 40-60 second (Appendix 1.2).

➢ Wash your hands after removing PPE, completion of cleaning tasks, after close contact with

another person, before and after completion of shift.

➢ Use hand sanitiser regularly throughout the day to clean your hands and in the absence of

hand washing facilities, in accordance with the above guidance (Appendix 1.3). N.B Do not

smoke or handle any flammable substances if there is residue of hand sanitizer on your

hands, arms or clothes.

➢ Hand sanitiser can additionally be used on disposed gloves, but this should not replace the

regular changing of gloves in accordance with guidance ‘4. Personal Protective Equipment

(PPE)’.

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Doc Title: SOP for Cleaning Staff Disinfecting/Cleaning on Client or Bidvest

Noonan sites during the Coronavirus (COVID19) Pandemic Doc Type: PROCEDURE (SOP) Doc No.: SOP-256

Doc Sub-Type: Health & Safety Rev No.: 9

Doc Owner: Amy Sorohan Release Date: 12 May 2020

Doc Approver: John MacInnes Page no.: 5 of 24

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➢ Put your used tissues immediately into a bin and wash your hands.

➢ Do not touch your eyes, nose or mouth with your gloves or if your hands are not clean.

➢ Never pick up items with bare hands, e.g. used tissues that are not yours, wear PPE.

2. Respiratory Hygiene

➢ Cover your mouth and nose with a tissue or flexed elbow or sleeve when you cough or sneeze.

➢ Immediately dispose of the tissue into a bin.

3. Other Hygiene Advice

➢ Remove your uniform and change your clothes before leaving site, if possible. If not possible,

remove your uniform and change your clothes immediately when you return home.

N.B This includes footwear.

➢ Wash your uniform daily.

➢ Shower daily after work.

4. Personal Protective Equipment (PPE)

➢ Always wear disposable gloves during cleaning and disinfecting tasks.

➢ Change gloves frequently throughout the day and:

• If they get torn or damaged;

• After Handling or Disinfecting Touchpoints;

• After Cleaning or Disinfecting Bathrooms;

• After Cleaning or Disinfecting Kitchens/Kitchenettes, Canteens or Coffee Stations;

• Between floors;

• Between buildings

➢ Always take off gloves and wash hands at the end of your shift and before:

• Breaks;

• Going to the toilet;

• Smoking;

• Drinking;

• Eating;

• Touching your face or skin

• Going home.

➢ Never pick up items without your Personnel Protective Equipment (PPE) on or with bare

hands, e.g. used tissues that are not yours.

➢ Always wear task specific Personnel Protective Equipment (PPE).

➢ Always wear contract specific Personnel Protective Equipment (PPE).

➢ Wear PPE in accordance with Material Safety Data Sheets (MSDS) and Chemical Risk

Assessments (COSHH/CRA)

➢ Wash and disinfect all non-single use PPE after use.

➢ Dispose of single use PPE after use.

➢ Doffing PPE, as per Appendix 1.5.

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Doc Title: SOP for Cleaning Staff Disinfecting/Cleaning on Client or Bidvest

Noonan sites during the Coronavirus (COVID19) Pandemic Doc Type: PROCEDURE (SOP) Doc No.: SOP-256

Doc Sub-Type: Health & Safety Rev No.: 9

Doc Owner: Amy Sorohan Release Date: 12 May 2020

Doc Approver: John MacInnes Page no.: 6 of 24

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5. Equipment & Materials

➢ Wash and disinfect all equipment after use.

➢ Dispose of single use materials immediately after use. For example, blue roll.

➢ Frequently wash non-single use materials, e.g. cloths.

➢ Use different equipment (e.g. vacuums) and materials (e.g. cloths) for:

• Bathrooms;

• Kitchens/Kitchenettes, Canteens or Coffee Stations;

• Different floors;

• Different buildings;

• In accordance with relevant colour coding guidelines.

N.B If this is not possible for all equipment, ensure equipment is adequately disinfected (Do not damp wipe electrics) in accordance with the above equipment segregation recommendations.

6. Cleaning & Disinfecting Process

➢ Follow relevant procedures and processes, e.g. Method Statements, Standard Operating

Procedures (SOPs), Toolbox Talks, etc, when disinfecting and cleaning.

➢ Prioritise the disinfecting of touchpoints over deep cleaning and cleaning of other areas.

➢ If a site requires a decontamination clean due to a suspected or confirmed case of

Coronavirus on-site, the relevant manager must contact the Industrial team to complete a

decontamination of the site.

➢ NEVER is a site-based cleaning staff to decontaminate a site (or areas on-site) if there is a

suspected or confirmed case of Coronavirus on the site. The only exception is

appropriately trained cleaning staff, e.g. appropriately trained healthcare cleaning staff.

➢ Use a high-grade disinfectant when cleaning or disinfecting on-site. Prepare, use, handle

and store chemicals as per manufacturer’s instructions and training.

➢ Exercise additional care when disinfecting frequently touched objects and surfaces. For

example; Touch Points as per Figure 1.0 (Appendix 1.4).

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Doc Title: SOP for Cleaning Staff Disinfecting/Cleaning on Client or Bidvest

Noonan sites during the Coronavirus (COVID19) Pandemic Doc Type: PROCEDURE (SOP) Doc No.: SOP-256

Doc Sub-Type: Health & Safety Rev No.: 9

Doc Owner: Amy Sorohan Release Date: 12 May 2020

Doc Approver: John MacInnes Page no.: 7 of 24

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Figure 1.0

7. Travel

A. Republic of Ireland

➢ You will need to restrict your movement (self-quarantine) if you’re returning to Ireland from

any country, except Northern Ireland.

➢ Follow travel advise from the HSE and Department of Foreign Affairs (DFA).

➢ Inform your manager if you intend to travel and where to, or if you already have travelled in

the last 14 days.

Link: Find out more about travel and coronavirus – ROI (HSE, 2020)

B. United Kingdom

➢ You will need to self-quarantine if you’re returning to UK from certain countries. ➢ Follow travel advise from the NHS and Foreign Commonwealth Office (FCO). ➢ Inform your manager if you intend to travel and where to, or if you already have travelled in

the last 14 days.

Link: https://www.gov.uk/guidance/travel-advice-novel-coronavirus - UK (GOV.UK, 2020)

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Doc Title: SOP for Cleaning Staff Disinfecting/Cleaning on Client or Bidvest

Noonan sites during the Coronavirus (COVID19) Pandemic Doc Type: PROCEDURE (SOP) Doc No.: SOP-256

Doc Sub-Type: Health & Safety Rev No.: 9

Doc Owner: Amy Sorohan Release Date: 12 May 2020

Doc Approver: John MacInnes Page no.: 8 of 24

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8. Social Distancing

➢ Maintaining social distance from others is keeping a space of 2 metres (6.5 feet) between you

and other people. (HSE, 2020)

➢ Do not shake hands or make close contact (e.g. hug, stay within 2 meters, etc.) if possible.

➢ Avoid crowded areas, e.g. Cleaning areas during peak times, entering the cleaning store or

other small areas (e.g. individual office) when others are present, etc.

➢ Eliminate close contact with people infected with or suspected to have the Coronavirus.

➢ Eliminate contact with people during breaks, other than staff you are working directly with.

➢ Maintain social distance and avoid close contact when working and at break times, as far as

reasonably practical.

➢ Maintain social distance where possible in vehicles. Refer to specific work-related risk

assessments, where applicable.

9. Self-isolation and Restricted Movements

➢ To help stop the spread of coronavirus (COVID-19) you may need to either Self-Isolate or Restrict your Movements (also refer to as Self-Quarantine).

• Self-isolation means staying indoors and completely avoiding contact with other people.

• Restricting Your Movements (also referred to as Self-Quarantine) means avoiding contact with other people and social situations as much as possible. You will need to do this if you are a close contact of a confirmed case of coronavirus and you are still well.

(HSE & GOV, 2020).

➢ If you are unwell, sick or suspect you may have the virus please refer to the section “What do I

do If I think I have the Coronavirus”

➢ Seek medical advice in accordance with HSE/NHS guidance. Please follow the below links to be aware when you may need to self-isolate or restrict your movements.

Link: Read more about restricted movements and self-isolation – ROI

Link: https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/ – UK

10. Other Recommendations

➢ If passing someone in a small area, e.g. corridor or stairs, stand to the side and let the person

pass. Avoid speaking to the person or face to face contact. To avoid face to face contact you

may need to slightly turn your body.

➢ Use door stoppers to minimize the touching of doors on-site, if appropriate. N.B Never use a

door stopper on a fire exit, fire door or controlled access door.

➢ Stagger shift patterns.

➢ Segregate teams as appropriate, e.g. One team to clean one building or a floor, etc.

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Doc Title: SOP for Cleaning Staff Disinfecting/Cleaning on Client or Bidvest

Noonan sites during the Coronavirus (COVID19) Pandemic Doc Type: PROCEDURE (SOP) Doc No.: SOP-256

Doc Sub-Type: Health & Safety Rev No.: 9

Doc Owner: Amy Sorohan Release Date: 12 May 2020

Doc Approver: John MacInnes Page no.: 9 of 24

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➢ Elimination or minimise contact between segregated teams or other staff on-site, e.g. different

start and finish times, different break times, use different cleaning stores, etc.

➢ Provide relevant and applicable training to staff.

➢ Encourage clients to adopt self-cleaning practices, e.g. client staff clean their own desktops.

Additional Information from the HSE/GOV.UK on the Coronavirus

COVID-19 updates - how the health service is responding to the global spread of coronavirus

Department of Foreign Affairs – updated travel information and advice

The Health Protection Surveillance Centre – information for health professionals

GOV.UK – updated travel information and advice

References • Centers for Disease Control and Prevention. ‘Clean & Disinfect’. Available at:

https://www.cdc.gov/coronavirus/2019-ncov/prepare/cleaning-disinfection.html (Accessed

12/0520)

• European Centre for Disease Prevention and Control. “Corona Virus”. Available at:

https://www.ecdc.europa.eu/en/coronavirus (Accessed: 12/05/2020).

• European Centre for Disease Prevention and Control “Personal protective equipment (PPE)

needs in healthcare settings for the care of patients with suspected or confirmed novel

coronavirus (2019-nCoV)”. Available at:

https://www.ecdc.europa.eu/sites/default/files/documents/novel-coronavirus-personal-

protective-equipment-needs-healthcare-settings.pdf (Accessed 12/05/2020).

• HSE (2020). ‘Coronavirus (COVID-19)’. Available at:

https://www2.hse.ie/conditions/coronavirus/coronavirus.html (Accessed 02/03/2020).

• HSE (2020).’How to Wash Your Hands’. Available at: https://www2.hse.ie/wellbeing/how-to-

wash-your-hands.html (Accessed 12/05/2020)

• HSE Protection Surveillance Centre (2020). “Assessment and management of patients

presenting to General Practitioner with possible 2019 novel Coronavirus (2019 nCoV), Middle

East Respiratory Syndrome Coronavirus (MERS CoV) or Avian Influenza using Personal

protective equipment (PPE)”. Available at: https://www.hpsc.ie/a-

z/respiratory/coronavirus/novelcoronavirus/guidance/primarycareguidance/Leaflet%20for%20

GP%20PPE%20Pack%20V1.0%2005-02_20.pdf (12/05/2020).

• HSE Protection Surveillance Centre (2020). “Guidance on novel Coronavirus for workers

dealing with the general public”. Available at: https://www.hpsc.ie/a-

z/respiratory/coronavirus/novelcoronavirus/guidance/employersguidance/Guidance%20on%2

0COVID%2019%20for%20workers%20dealing%20with%20the%20general%20public%20v2.pdf

(Accessed: 12/05/2020).

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Doc Title: SOP for Cleaning Staff Disinfecting/Cleaning on Client or Bidvest

Noonan sites during the Coronavirus (COVID19) Pandemic Doc Type: PROCEDURE (SOP) Doc No.: SOP-256

Doc Sub-Type: Health & Safety Rev No.: 9

Doc Owner: Amy Sorohan Release Date: 12 May 2020

Doc Approver: John MacInnes Page no.: 10 of 24

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• HSE Protection Surveillance Centre (2020). “Advice for General Practitioners in relation to

assessment and management of patients with suspected Novel Coronavirus infection”.

Available at: file:///H:/Corona%20virus/Primary%20Care%20Briefing%20Note.pdf (Accessed:

12/05/2020).

• Health & safety Authority (2020). ‘Coronavirus (COVID-19)’. Available at:

https://www.hsa.ie/eng/news_events_media/news/news_and_articles/coronavirus.html

(Accessed 12/05/2020).

• NHS (2020). ‘Coronavirus (COVID-19)’. Available at:

https://www.nhs.uk/conditions/coronavirus-covid-19/ (Accessed 12/05/2020).

• Public Health Agency. “COVID-19 (Coronavirus)”. Available at:

https://www.publichealth.hscni.net/news/covid-19-coronavirus (12/05/2020).

• Public Health England. “COVID-19: infection prevention and control guidance”. Available at:

https://www.gov.uk/government/publications/wuhan-novel-coronavirus-infection-prevention-

and-control/wuhan-novel-coronavirus-wn-cov-infection-prevention-and-control-guidance

(12/05/2020).

• World Health Organisation (2020). ‘Coronavirus disease (COVID-19) outbreak’. Available at:

https://www.who.int/emergencies/diseases/novel-coronavirus-2019 (Accessed 12/05/2020).

Personal Protective Equipment (PPE)

Protection Recommended PPE

Respiratory Protection As per Chemical MSDS, COSHH and contract specific guidelines

Eye Protection As per Chemical MSDS, COSHH and contract specific guidelines

Body Protection Uniform

Additional protection, as per as per Chemical MSDS, COSHH and contract specific guidelines

Hand Protection Disposable Gloves. Additional protection, as per Chemical MSDS & COSHH and contract specific guidelines

Table 2.0. Minimum PPE requirements.

Retail & Transport Services

Cleaning staff working in the retail sectors must comply with the section “Protect yourself & others from Coronavirus” outlined in this SOP.

It is essential for staff to remember;

➢ The process as set out in their training.

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Doc Title: SOP for Cleaning Staff Disinfecting/Cleaning on Client or Bidvest

Noonan sites during the Coronavirus (COVID19) Pandemic Doc Type: PROCEDURE (SOP) Doc No.: SOP-256

Doc Sub-Type: Health & Safety Rev No.: 9

Doc Owner: Amy Sorohan Release Date: 12 May 2020

Doc Approver: John MacInnes Page no.: 11 of 24

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➢ Being mindful of the distance (Minimum 2 metres or 6.5 feet, when possible) between you and others.

➢ Avoid crowded areas. Large establishments will control the number of shoppers/ members of the public in the building. However, crowds can build up in some areas. Avoid cleaning or disinfecting these areas during peak times, e.g. checkouts or ticket machine, and complete cleaning and disinfecting activities at off peak times or out of hours.

➢ Adopt good social distancing behaviours. ➢ If there is someone using a touchpoint, stand back and wait for them to finish using, instead of

cleaning or disinfecting within 2 metres of them. ➢ Avoid face to face contact will people in close proximity. ➢ Use fit for purpose barriers when cleaning and disinfecting, as appropriate. ➢ Close off areas for deep cleaning or complete out of hours, e.g. toilets, floor cleaning, etc.

Further Safety Measures

➢ Inspect equipment and PPE before use.

➢ Wear appropriate, fit for purpose PPE as per appendix.

➢ Do not wear damaged or defective PPE.

➢ Do not use damaged or defective equipment.

➢ Correctly display caution signs in the working area.

➢ Always read container label instructions.

➢ Never dispense chemicals into unmarked containers or mix chemicals.

➢ Avoid strain by alternating hands as much as possible.

➢ Avoid unnecessary opening any doors to contain infection.

➢ Wash hands using warm water and soap, as per procedure (Appendix 1.2).

➢ Use hand sanitizer as per procedure (Appendix 1.3). N.B Do not smoke or handle any

flammable substances if there is residue of hand sanitizer on your hands, arms or clothes.

➢ Disinfect non-single use PPE immediately after use.

➢ Dispose of single use PPE immediately after use.

➢ Store maintain and service equipment and PPE, as per supplier recommendations.

Procedure

(A) PPE Preparation:

(i) Hygiene

1. Perform hand hygiene by using alcohol-based hand rub and/or soap and water. N.B Do

not smoke or handle any flammable substances if there is residue of hand sanitizer on

your hands, arms or clothes.

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Figure 2.0

2. Palm to palm, right over back of left hand, left palm over back of right hand.

3. Palm to palm fingers interlaced, backs of fingers to opposing palms with fingers

interlaced.

4. Rotational rubbing backwards and forwards with clasped fingers of right hand in left palm

and vice versa.

5. Rotational rubbing of right thumb clasped in left palm and vice versa.

6. Wrists are similarly rubbed.

(HSE & NHS, 2020) (ii) PPE

1. Wear all site/contract and task specific PPE.

2. Wear disposable gloves

Figure 3.0

(B) Procedure

1. All operatives must ensure all required PPE is always worn.

2. Place caution signs along the area to be cleaned ensuring visibility from all

walkways/entranceways, as appropriate.

3. Ensure the correct equipment is selected for each task.

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4. Use chemical as per instruction, training and manufacturer’s instructions.

5. Ensure cleaning solution is prepared to specified dilution and in the correct

sequence.

6. Spray chemical onto cloth (or single- use cleaning material, e.g. blue roll), not

surface.

7. Disinfect the area as per relevant Method Statement, using smooth motions.

8. Do not touch personal items.

9. Never clean or disinfect a desktop if an employee is at their desk.

10. Do not use excess chemical.

11. Ensure colour coding practices are adhered to.

12. Follow the guidelines outlined in ‘Protect yourself & others from Coronavirus’.

13. Prioritise the disinfecting and cleaning of Touchpoints (Figure 1.0 & Appendix 1.4)

and the multi touched areas over other cleaning and deep cleaning that is

scheduled.

Example of multi touched areas below;

Figure 4.0 Figure 5.0 Figure 6.0

Desktop, Work & Canteen surfaces N.B Keyboard, Mouse, Telephone, Counter Tops & Arm Rests

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Figure 7.0 Figure 8.0

Figure 9.0 Figure 10.0

Tea Station, Coffee Dock & Kitchenettes N.B Door knobs, Kettles, Microwave, Taps & handles

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Figure 11.0 Figure 12.0 Figure 13.0

Figure 14.0 Figure 15.0

Examples: Frequently Touched Surfaces in Corridors & Stairwells N.B Buttons, Door Handles, Hand Rails & Banisters

Examples: Floor Surfaces in Reception Areas & corridors

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Figure 16.0 Figure 17.0 Figure 18.0

Figure 19.0 Figure 20.0

Examples: Toilet Pan & Urinals N.B Colour Coding

Examples: Sinks & Hand Dyers N.B Colour Coding

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Figure 21.0

14. Dispose of single use materials immediately into the designated site bins (if applicable).

15. Remove and replace gloves frequently as per ‘Protect yourself & others from Coronavirus’.

Remove gloves as per the below, turning the gloves inside out to avoid cross contamination between your hand and the gloves.

Examples: Reception Desk N.B Sign In Pen, Telephone, Desk Surface

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Figure 22.0

16. Frequently wash non-single use materials and equipment (as appropriate). 17. Wash your hands, as per appendix 1.2

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Appendices

Appendix 1.1: Coronavirus Poster

Appendix 1.2: How to Wash Your Hands

Appendix 1.3: How to Disinfect Your Hands

Appendix 1.4: Touchpoints

Appendix 1.5: Doffing/Removal of Hand Protection

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Appendix 1.1

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Appendix 1.2

How to Wash Your Hands

Figure 23.0

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Appendix 1.3 How to Disinfect Your Hands

Figure 24.0

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Appendix 1.4

Touch Points

Touchpoints are items which are frequently touched by people on a day to day bases.

Please find below some common examples;

Figure 25.0

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Appendix 1.5 Doffing/Removal of Hand Protection

Figure 26.0