Sonia Moreira22564 NE Alder Crest Lane

Redmond, WA, 98053Cell: 425-269-9118

soniamoreira@comcast.netObjectiveLooking for an Administrative Assistant position where clerical skills and administrative experience in providing

healthcare support services will be fully utilized to strengthen the operations of facility.

Education and Certification Medical Assistant – Certificate of Proficiency – August, 2013

Lake Washington Institute of Technology - Kirkland, WA

CPR/First Aid Certification – 2013Lake Washington Institute of Technology - Kirkland, WA

HIV / AIDS Certification – 2013Lake Washington Institute of Technology - Kirkland, WA

Business Administration, Bachelor of Arts – 1988Integrated Colleges of Cruzeiro – Cruzeiro, Brazil

Related ExperienceMedical Assistant Overlake Arthritis & Osteoporosis Center Bellevue, WA 7/2013 – Present

Interview patients to obtain medical information and measure their vital signs, weight, and height, etc.

Direct patients to examination rooms and prepare them for the visit with the physician.

Explain medical procedures prior to treatment by physicians.

Upgrade and maintain patient charts using electronic medical records-EMR

Schedule appointments and respond to patients’ telephone inquiries

Prepare and organize the exam room prior to each patient visit with the physician

Conduct inventory and purchase biologics drugs, lab, and office supplies and equipment.

Authorize prescription drug refills and provide necessary information to pharmacies as requested.

Prepare and administer oral and parenteral medications and immunizations as directed by a physician.

Conduct telephone conversation with pharmaceutical and insurance companies on a daily basis.

Triage and process messages from patients and front office personnel to physicians.

Obtain and process prior authorization requests for treatment form insurance companies as required.

Verify patients’ insurance eligibility and benefits prior to treatment.

Perform procedural and diagnostic coding for reimbursement.

Schedule inpatient/outpatient admissions and procedures.

Meet with the pharmaceutical representatives to review samples, patient authorization forms, and drug

brochures for instructional purposes.

Laboratory and culture results processing

Perform and prepare patient for Bone Density Scan Testing by using Dexa Machine.

Special Skills Excellent organizational skills and ability to perform multi tasks in a fast paced work environment.

Received excellent patient/customer high quality service award.

Advanced-level skills in Windows, PowerPoint, Microsoft Word, Excel, and Outlook.

Proficient in use of Electronic Medical Systems: NextGen and AMS.

Proficient in use of Bone-Density-Dexa Machine.

Proficient in writing, reading and speaking: Portuguese, and Spanish.

Administrative Coordinator (volunteer – 4 hours/week)HealthPoint Clinic - Referral Department Renton, WA 7/2012 – 12/2012

Completed follow-up phone calls to high-risk patients based on referrals.

Provided guidance to the patients where to obtain medical care.

Forwarded medical records to the referral clinics on behalf of the patients.

Mailed forms and information to patients.

Scheduled appointments for patients

Updated patients’ notes in Healthcare Software System – NextGen.

Administrative ExperienceFinancial and Administrative ManagerNet Textil Inc. Sao Paulo – Brazil 2000 – 2011

Primarily responsible to manage variety of e-Business accounts for different divisions for a medium size telecommunication company.

Travel CoordinatorEditora Globo S/A São Paulo – Brazil 1997- 2000

Managed travel arrangements for staff of 700 news reporters and media personnel.

ReferencesAvailable upon requests