Sodexo.com Sodexo UK and Ireland Diversity & Inclusion 7 October 2008.

sodexo.com

Sodexo UK and

Ireland

Diversity & Inclusion

7 October 2008

Contents

1. About Sodexo

2. Our approach to Diversity and Inclusion

3. Moving from ‘talk’ to ‘action’

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About Sodexo

Sodexo Worldwide

We are a world leader in Food and Facilities Management providing quality of life services;

● In 80 countries● Over 29,000 sites● With 342,000 people

Our areas of expertise include;● Corporate Services● Prestige● Defense● Correctional Services● Healthcare● Seniors● Education● Remote sites

www.sodexo.com/group_en/the-group/sodexo-in-1-min.asp

Sodexo UK and Ireland

48,000 staff over at more than 2,300 client locations across all market sectors

1212 staff in Scotland across 80 client locations including Lothian and Borders Police

We provide the following services to Lothian and Borders Police;

● Cleaning

● Catering

● Mailroom & Distribution

● Grounds Maintenance

● Other subsidiary services

Mission and Values

Mission: To improve the quality of daily life

Values

● Spirit of progress● Team spirit● Service spirit

Strategy MapBecome the premier Global Outsourcing Expert in Quality of Life services

Increase revenues at each existing

account

Acquire new clients

Build a comprehensive IFM offer and a strong pillar in Hard FM

Reinvent a competitive client

proposition

Develop & implement higher

margin & innovative food offerings

Excel at labor productivity

Reduce purchasingcosts

Optimize our organizational

efficiency

Get high returnsout of IT

Improve risk & reward management at the

right level

Guarantee compliance with quality standards

Attract, develop, engage and retain

the best talents we need

Foster Diversity & Inclusion

CREATE A COMPETITIVE ADVANTAGE

THROUGH OUR PEOPLE AND THEIR DIVERSITY

LIVEOUR VALUES

Act as a corporatecitizen

Build on our culture

Improve client and customer retention and

loyalty

Reinforce brand equity and exploit it as a business

development asset

Drive Sodexho brand image to reflect our Group

expertise in Facilities Management

MAKE SODEXHO‘S BRAND THE REFERENCE IN

QUALITY OF LIFE SERVICES

ENSURE COMPLIANCETHROUGH REINFORCED

STANDARDS,BUSINESS RIGOR AND

BEST PRACTICES

IMPROVE OPERATING PROFITS, MARGINS & CASH

AND ACHIEVE THE BEST PERFORMANCE IN THE INDUSTRY

ACCELERATE PROFITABLE ORGANIC GROWTHAND GROW FASTER THAN OUR COMPETITION

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Our approach to

Diversity and

Inclusion

Global Focus

Global diversity strategy launched in 2006

Group Chief Diversity Officer based in USA

Vice President of Diversity and Inclusion for Europe

Global Diversity Taskforce with representatives in every country

Global ‘Inclusion Newsletter’

Global and Country Diversity Newsletters

UK and Ireland Focus

USA and Europe further ahead than UK and Ireland

We are not simply replicating US and Europe strategies in UK and Ireland.

A local approach – first steps to raise awareness and embed inclusion

A realistic, practical and pragmatic approach to a challenging subject

Race for talent with changing UK demographics

Increasing expectations of existing and potential clients

What some people think…….

Every day I read or hear something negative about diversity. I am fed up of hearing about it!

It’s all about quota’s, positive discrimination and lowering standards

We are already a diverse company so why are we even talking about this?

We stick to the middle of the road with everything we do so as not to offend anyone

If a client doesn’t want us to employ black people we won’t

It’s always about someone else – what about me?

Its time we starting taking

this stuff seriously!

Surely if we treat everybody exactly the same we can’t go wrong – can we?

My budgets are too tight for me

to afford to employ a

disabled person

What we read in the Press

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Moving from talk

to action

A challenging subject……?

Diversity can be a challenging subject but only if we allow it to be. Our role as managers is to lead positively.

Our UK and Ireland strategy is all about celebrating, including and raising awareness – in other words taking a very positive approach to what can be a negative subject

We will also focus on finding practical solutions where differences create barriers e.g

● Providing ESOL classes for staff who do not speak English as their first language

● Providing funding and support for people who have a disability or become disabled

● Providing guidance on how to sensibly manage requests for time off for reasons of flexibility or religious observance

● Setting up diversity networks to inform and shape the business and ensure we have a spirit of inclusion through the business

Progress so far

New head of diversity appointed for UK and Ireland, also part of Global Taskforce

UK and Ireland Diversity policies available to all staff and clients

Diversity and Inclusion Council made up of directors from across the UK and Ireland has now met twice

Council will champion diversity and inclusion across the business

Diversity and Inclusion strategy launched - linked to global business imperatives

Key relationships with ‘expert’ NGO’s including Employers Forum’s on Age, Belief and Disability, Race for Opportunity and Opportunity Now

UK and Ireland Diversity & Inclusion Policy

Launched in July 2008

Supported by FAQ

Our commitment to LGBT staff

Extract from policy

Sexual Orientation In order to implement this policy across the diversity strands, Sodexo

•will acknowledge that same sex relationships are as important as mixed sex relationships and ensure that this is reflected in policy and practice.

•will confront homophobic attitudes, behaviours and language and promote an understanding of individual rights and attributes.

•will encourage a culture of openness around sexual orientation, whilst maintaining privacy rights. •will ensure that it takes a proactive role in promoting the understanding of sexuality equality issues.

NB: Our commitment to transgender staff is covered within the ‘Gender’ strand of our policy.

Diversity and Inclusion Strategy Map

Foster Diversity & Inclusion

Attract, develop, engage and retain the best talents we need

Demonstrate visible, tangible and accountable

senior management commitment

Understand the needs of our diverse

workforce

Engage with employees across the business to shape and deliver our Diversity Action plans

Communicate and celebrate our diversity

internally and externally

Equip our managers with the confidence to lead a

diverse team

Continually measure and share progress against our Diversity

Action plans

CREATE A COMPETITIVE ADVANTAGETHROUGH OUR PEOPLE AND THEIR DIVERSITY

Looking ahead

Our strategic work on D&I in the UK will accelerate this over the next 12 months with;

becoming active members of all NGO’s including Stonewall the continuation of our executive level D&I council the development and roll out of a training and education

programme for managers and unit staff some key communications and activities designed to raise

awareness and bring diversity to life the development of our Inclusion toolkit the formation of our first employee networks working in partnership with clients to share best practice

Thank you.

Sharon Kyle

Head of Employee Engagement and Diversity

Sodexo UK and Ireland

[email protected]

www.sodexo.com

Sodexo.com Sodexo UK and Ireland Diversity & Inclusion 7 October 2008.

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