Social Service Accountability The state of the Industry JABR Software, Inc 210 651-3155...
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Social Service Accountability The state of the Industry JABR Software, Inc www.JABR.com 210 651-3155 [email protected]
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Transcript of Social Service Accountability The state of the Industry JABR Software, Inc 210 651-3155...
Social Service AccountabilityThe state of the Industry
JABR Software, Incwww.JABR.com210 [email protected]
Today’s Outcomes
Appreciate how far we’ve come Understand how technology tools can help us
be accountable Know about the initiatives underway around
the country Consider a vision for the future Be challenged to move our industry forward
Participants will….
A Brief History …
We are really great at raising money to help people
…
And… we have a five + year history of moving our industry towards outcome measurement as a system of accountability
We’re headed in the right direction
…
But we have more to do in data collection for accountability
…
So, we’re often anxious when asked ‘What did you do with the money?’
And … Current Environment
Agency Structure and Capacity
Model of the Relationship of Client to Goal to Funder Priorities
Funder Overlap and structure
CL
IEN
TS Program
GoalClient
Outcome
ClientOutcome
ClientOutcome
ClientOutcome
Services
Services
Services
Services
CommunityImpact
CommunityGoal
CommunityImpact
CommunityImpact
Client Case Management System Data collection at the ‘Point of Service’
PostWebA Community Tool
Use PostWeb to collect agency point of delivery information via the Web, pre-aggregated.
PostWeb is designed for data accountability and quality control. Providers Collect and input information.
PostWeb is deployed on the Web and secure so service provider, and client information is protected.
Funders have the option to allow Volunteers to view and work with the information
Internal Business Process is now based on real, accessible information
PostWeb
CMS Informative… More in-depth
Transactional Systems (Client Case Management System and other systems)
Data Mart
Data transformation
CMS InformativeData cubes
Process Data Aggregations
CMS Informative
A Vision for the Future
An infrastructure for Funding entities to record data into a single repository.
A national standard for the data collection A plan to provide standardized data tools to funded
service providers Partnerships with all levels of government in provision
of a national network infrastructure Accountability from the desktop to the state house
The Challenge
To achieve true accountability in our industry Collaborate on a national standard and
infrastructure Can we afford not to?
