Social Security: 10046
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Disability Programs Use Electronic Records Express To Send Health Records
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Transcript of Social Security: 10046
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Disability Programs
Use Electronic
Records Express ToSend Health Records
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w w w . s o c i a l s e c u r i t y . g o v
E
lectronic Records Express is aninitiative by Social Security and state
Disability Determination Services (DDS)to increase use of electronic options forsubmitting health records related todisability claims. If a state DDS or Social
Security needs additional informationabout a patient who has filed a claimfor Social Security disability, you willreceive a letter asking for medicalevidence and other relevant health
records. The requested information helpsthe DDS and Social Security determineif your patient qualifies for disability.You can choose the method of sendingthe information that works best for you.
Send patient records at yourconvenience;
• Submit information directly to yourstate DDS or Social Security, helpingto expedite the decision on your
patient’s disability claim;• Save copying and postage costs;
• Eliminate need for follow-up due tomail transit time; and
• Start reimbursement process sooner.
Advantages of sending healthrecords online or by fax
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Secure website —individual patient records
Send electronic health records orscanned paper records through theSocial Security secure website usingyour existing Internet connection.
Secure website —multiple patient recordsYou can send batches of patient files
via the Social Security secure websitein a single operation.
FaxUse your office fax to send requested
health records to your state DDS or toSocial Security any time day or night.
The digitized faxes go directly into theclaims processing system.
Secure file transfer — bulkFor high-volume operations, you
can purchase commercial softwareto transfer records in an automated
machine-to-machine mode, with work-flow management, monitoring andreporting features.
Other options
Sending records electronically
is fast and easy
Embracing Technology
to Deliver Benefits
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www.socialsecurity.gov
4 (over)
Continued support for
paper submissionsIf you only can provide paperrecords, mail them to the SocialSecurity contract scanning servicewhose mailing address is in the request
letter. The contractor will scan therecords and send electronic files to thestate DDS or Social Security.
Q: How will sending records electroni-cally affect our work routines?
A: There will be minimum disruption toestablished routines. Faxing replacesthe photocopying you now do. And ifyou already have electronic healthrecords, you upload files instead ofprinting them.
Q: What are the costs?A: The Electronic Records Expressoptions are free of governmentcharges. The high-volume bulkupload alternative requires
commercial software and is notfree of charge.
Q: What security is provided forweb options?
A: The website uses 128-bit securesocket layer (SSL) encryption toprotect records submissions toSocial Security. Your account is
Frequently asked questions
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protected by your confidential user-name and password combination.
Q: Can I fax with my PC fax software?
A: Yes. However, the first page of allfaxes must be the bar-coded DDSrequest letter. You may need a
scanner to scan the DDS letterinto your computer.
Q: Can I submit records on CD?
A: No. There is no standardized process
for handling CDs. The web optionsshould save you time and moneyover CDs.
Q: How do I choose an ElectronicRecords Express option?
A: For planning assistance, discussyour business procedures with theProfessional Relations Office ofyour state’s DDS.
Q: If I want to use the secure website,which file formats are compatible?
A: A wide selection of file formatsare supported. Social Security willadd support for additional formats
as needed.Q: Are Electronic Records Express
options compliant with the HealthInsurance Portability andAccountability Act (HIPAA)?
A: Yes. When a person files a disabilityclaim, he or she (or a parent orguardian) signs an Authorizationto Disclose Information (Form
SSA-827). This meets the
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Social Security AdministrationSSA Publication No. 05-10046ICN 460276Unit of Issue - HD (one hundred)July 2006
requirements of HIPAA and expresslypermits a health care provider toshare patient health information byfax or other electronic means as longas reasonable safeguards are used.
If you would like to learn more aboutsubmitting health records online or byfax, visit www.socialsecurity.gov andgo to , send an email [email protected] or call 1-866-691-3061. You also cancontact the Professional RelationsOffice of your state’s DDS.
For more information
“With minimal effort, my reports arrive at their destination within minutesof their creation.”
Dr. Jim Adams, Fellow American Academy
of Disability Examiners Cleveland, Mississippi
