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    new media & society

    15(1) 5271 The Author(s) 2012

    Reprints and permission:

    sagepub.co.uk/journalsPermissions.navDOI: 10.1177/1461444812457332

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    Social networks in politicalcampaigns: Facebook andthe congressional electionsof 2006 and 2008

    Christine B. Williams andGirish J. Jeff GulatiBentley University, USA

    Abstract

    This study examines the early adoption and dissemination of emerging technology tools incampaigns by analyzing which candidates were the most likely to adopt and use Facebook

    in the 2006 and 2008 elections to the US House of Representatives. The researchhypotheses draw primarily from the diffusion of innovation literature. Our analysis of

    802 candidates in 2006 and 816 candidates in 2008 indicates that Facebook adoptiondiffused rapidly between 2006 and 2008, with party (Democrats), competition, moneyand the level of education in the district explaining both adoption and implementation.

    Challengers and candidates for open seats were more likely to be early adopters, butincumbents used Facebook more extensively. Both higher adoption rates by peers orcompetitors in the candidates own state and a propensity to adopt earlier campaign

    technologies are strong positive motivators for early adoption, but irrelevant to usage.

    Keywords

    Campaign strategy, congressional elections, diffusion of innovations, online campaigns,social media

    The 2006 congressional elections marked another milestone in online campaigning. In that

    year, the percentage of candidates with a campaign website reached 96 percent of major

    party candidates for the US Senate and 86 percent of candidates for the House (Gulati and

    Williams, 2007). As the campaign website became a standard communication and

    Corresponding author:

    Christine B. Williams, Department of Global Studies, Bentley University, 175 Forest Street, Waltham,

    MA 02452-4705, USA.

    Email: [email protected]

    57332NMS15110.1177/1461444812457332newmedia & societyWilliamsand Gulati

    Article

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    Williams and Gulati 53

    fundraising tool, candidates and other online political activists sought to differentiate

    themselves through online tools that offered potential electoral benefits. Led by Facebook,

    social networking sites emerged as an online tool that could effectively mobilize voters

    (Williams and Gulati, 2007). With one cycle of experimentation complete and two crowded

    and competitive presidential nominating contests on the horizon, social networking siteswere poised to play a significant role in the 2008 cycle of congressional elections.

    This article investigates who adopts new campaign technologies and to what extent.

    Its focus is on candidates use of Facebook in the 2006 and 2008 congressional elections.

    The diffusion of innovation literature informs our research hypotheses, model specifica-

    tion, analysis and interpretation of our data. The study of these emerging technology

    tools is important because of their potential to change both the conduct of campaigns and

    the relationship between candidates and voters.

    Online media accelerate the transmission of content and are accessible to large

    numbers of people. Content is disseminated at the initiative of users through theirconnections to social networks or via email exchanges by acquaintances. This viral

    property makes it an attractive, inexpensive means of conducting voter outreach, and

    given the popularity of online communication with younger voters, a means of targeting

    that demographic. Below, we analyze which congressional candidates were more

    likely to use Facebook in the 2006 and 2008 election cycles. We supplement our 2008

    empirical analysis with interviews of candidates and staffers from over 50 congressional

    campaigns to ascertain their perspective on its role.

    Profiles of early adopters: diffusion of innovation

    literature

    Rogers (2003) describes diffusion as the process by which members of a social system

    come to know, persuade, decide, implement and confirm their adoption of an innovation.

    When a new technology is introduced, innovators are the first to embrace it, followed by

    early adopters, early majority, late majority, and finally laggards. The empirical literature

    has studied the characteristics of early adopters and also the timing and extent of the

    adoptions for both individuals and organizations (Fichman, 1992; Frambach and

    Schillewaert, 2002). Adoption decisions are thought to depend not only on the character-istics of the adopter, but also on characteristics of the innovation or technology and of the

    environment. For example, Kwon and Zmud (1987) identify five categories of these

    contextual factors: characteristics of the adopting organization, the user community, the

    innovation or technology, the task, and the environment. Robertson and Gatignon (1986)

    describe a large set of factors related to what they call the competitive supply-side and

    adopter environments that affect the diffusion of new technologies. The former include

    factors such as the degree of competition, standardization of the technology, research and

    development resources. The competitive adopter environment includes both structural

    attributes of the adopter industry such as its homogeneity and uncertainty of demand(customer needs) and communication attributes such as the professionalism and cosmo-

    politanism (external orientation) of the adopter industry.

    Political science studies of the diffusion of campaign websites have examined fewer

    categories and a more limited number of contextual factors. Most draw upon the same

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    54 new media & society15(1)

    finite set that is divided between constituency (the user community) and political (the

    environment) factors. Constituencies are described demographically by median income

    and percentage of urban, white, college-educated, and elderly (Foot and Schneider,

    2006). The political environment is described by characteristics of the electoral contest

    and candidate: level of office, competitiveness of the race, party identification of thecandidate, party status (major or minor party), status of the seat (incumbent, challenger,

    open seat), and amount of campaign funds raised.

    The constituency attributes selected to explain campaign website adoption are those

    that have been shown to correlate with citizens access to and use of the Internet

    (Chadwick, 2006; Klotz, 2004; Mossberger et al., 2003). Higher levels of education

    make people more comfortable with and skilled in the use of technology, while higher

    levels of income make computers easier to afford. Although whites use the Internet at

    higher rates than blacks, racial differences have diminished over time and seem to be a

    reflection of disparities in education and income (Marriott, 2006). The age gap persists,however: Internet use declines with each advancing age group. Urban areas have greater

    Internet use than rural areas, but the difference has declined substantially. These constitu-

    ency demographics in turn influence candidates Internet use (Herrnson et al., 2007).

    The diffusion of innovation literature suggests an additional reason why constituency

    factors should lead candidates to adopt new technologies. Organizations are mindful of

    the degree to which an innovation is compatible and incompatible with expectations

    (existing norms and values), as well as the needs and capacities of its users or customers

    (Tornatzky and Klein, 1982; Ward and Gibson, 2009). Our interviews with staff and

    consultants from the 2008 campaigns seemed to support this view. For example, onecampaign aide told us that Our campaign did not utilize Facebook or other social net-

    working sites as part of our campaign. We have an all-volunteer campaign and our out-

    reach efforts focused largely on grassroots methods such as door-to-door campaigning

    and other personal interaction with voters.1 Another noted that Facebook is more of a

    national election tool right now.2

    In the early days of web campaigning, incumbents were less likely than challengers to

    campaign on the web, but a competitive race increased its use by incumbents and chal-

    lengers alike (Foot and Schneider, 2006; Herrnson et al., 2007; Kamarck, 2002; Xenos

    and Foot, 2005). Financially disadvantaged candidates also were less likely to have acampaign website in those early days (Gibson et al., 2003), but this has proved less of a

    barrier subsequently. Financial resources and major party status still differentiate which

    campaigns incorporate the latest technology and features, however (Foot and Schneider,

    2006; Strandberg, 2009). Electoral attributes are less important today in differentiating

    which campaigns have a website, but remain important determinants of the degree to

    which they provide more sophisticated content and use their website to engage and

    mobilize supporters (Gulati and Williams, 2007).

    Internet diffusion depends on characteristics of the technology, including its relative

    advantage, compatibility, versatility and visibility. A fifth characteristic, trialability,

    refers to the ease of experimenting with an innovation as it is adopted (see Rogers, 2003).

    Social networks in particular benefit from a large number of members or from serving a

    specific niche, and they require technical expertise and specialized knowledge to be

    designed and leveraged effectively. Campaign staff members recognized some clear

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    advantages social networks hold over traditional campaign tools. They often referenced

    the importance of Facebooks niche: We are trying to reach younger voters, college

    students, and young professionals who have graduated in the last five years Most of

    the people who use Facebook are younger students aged 1822.3 Other campaigns were

    drawn by low cost: The biggest benefit of Facebook is that it is free. So in terms ofvalue, it is probably one of the best things that we can use to connect to voters. 4

    That social networks are experiencing trialability is also evident in staff members

    assessments. Right now the campaign is not ready to jump into the Facebook phenom-

    enon. Were taking a conservative approach and watching closely what other campaigns

    are doing to make changes in the next election.5

    New features are going to always come up, new programs will be developed for it. It was six

    degrees, then Friendster, MySpace, now Facebook. I think we are going to see this trend

    continue to grow, whether or not its with Facebook or something else I cant say, but it willdefinitely be around. I think with more projects and more media attention, campaigns will have

    no choice but to use this type of technology in their strategies.6

    Media attention has given social networks enormous visibility (see, e.g., Vascellaro,

    2006). For example, early press accounts generated significant coverage of MySpace

    (e.g. Keen, 2006; Kelly, 2006; Lovley, 2006), YouTube (e.g. Fairbanks, 2006; Wasserman,

    2006), and Facebook (e.g. Grynbaum, 2006; Yahr, 2006). And campaigns have taken

    note: Nationwide this year social media networking has been huge, and that is becoming

    obvious to ignore that is foolish quite frankly.7

    Research hypotheses

    We hypothesize that the constituency and electoral variables predicting which candidates

    updated their Facebook page in 2008 will mirror those that predicted web presence in the

    early days of Internet campaigning. Hypothesis 1 reflects the diffusion of innovation

    expectation that early adoption will be more common among organizations whose com-

    petitive environment offers incentives to innovate, costs not to do so, or is uncertain.

    Hypothesis 1 more explicitly recognizes the influence that characteristics of the user

    community (i.e. potential voters) have on early technology adoption decisions. In con-

    trast with party-centered, proportional representation systems (Anstead and Chadwick,

    2009; Carey and Shugart, 1995; Swanson and Mancini, 1996), US campaigns operate

    under a candidate-centered (Wattenberg, 1991), winner-take-all system. As a result, the

    affinity voters feel for individual candidates and how they relate to those personal char-

    acteristics matter in their voting decisions, and thereby become a factor in election cam-

    paign strategies and outcomes (e.g. Manzano and Sanchez, 2010; Ragsdale, 1980).

    H1: (a) Democrats, (b) challengers, (c) well-financed candidates, and (d) candidates

    running in competitive races are more likely to have a Facebook page.H1: Candidates from districts with (e) a low percentage of constituents who reside in

    rural areas, (f) a high percentage of constituents who are white, (g) a high percentage

    of constituents who have college degrees, and (h) a low percentage of constituents 65

    years or older are more likely to have a Facebook page.

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    Finally, the diffusion of innovation literature suggests four interrelated hypotheses

    based on the profiles of adopter (or adopting organization) categories. The first is that

    those who have already demonstrated a propensity to adopt other recent technologies

    will be among the early adopters of the latest ones. The second recognizes that infor-

    mation, professional networks (Howard, 2006) and other exposure to a new technol-ogy will expedite adoption. In addition to positive peer influence, adoption by

    competitors constitutes a potential threat that will create pressure on candidates to

    copy what their rivals are doing. For purposes of this analysis, we operationalize such

    proximity contagion effects using the state as the geographically relevant peer/

    competitor group. Finally, the decision to adopt and the extent of adoption or imple-

    mentation differ, with the latter more dependent on internal, organization-specific

    factors (Fichman, 2004).

    H2: (a) Candidates who used other online technologies in the campaign (i.e. created acampaign website) will be more likely to have a Facebook page.

    H2:(b) Candidates whose (geographic) peers and competitors have a Facebook page

    will be more likely to have a page themselves.

    H2: (c) Previous online technology adoption and geographic network adoption rate

    will not increase the extentto which candidates use the new technology.

    H2: (d) Organization-specific factors such as relative advantage and compatibility

    will influence the extent of implementation and use; but the user community will be

    less important.

    Online social networking, 2006, 2008

    For the 2006 elections, Facebook carved out a special space US Politics on its

    network for all US congressional and gubernatorial candidates. Facebook initiated

    these profiles by designing a standard template with only the candidates name, office

    being sought, and basic contact information. Passwords that allowed the candidates to

    assume responsibility for personalizing their profiles were forwarded to the offices of

    the Republican and Democratic national committees, who then distributed them to

    their candidates.8

    After assuming control of their profile, candidates could initiate adiscussion topic, post comments on their wall, and post notes, event information and

    videos and photographs. Facebook users who friended a candidate as a way to show

    their support on their own profile could also post materials and comments. A candidate

    did not need to activate the profile for users to register their support and post

    content.

    Facebook made some modifications for the 2008 elections. Political candidates were

    given pages instead of profiles. These pages were similar to personal profiles but offered

    the candidates greater capability to post various kinds of campaign material (e.g.

    announcements, links to other pages, YouTube links, notes, photo albums, and event

    information) and allowed their supporters to post their own materials (see Figure 1). A

    second change was to eliminate the US Politics section and place all the candidates

    pages within a Politicians sub-section of fan pages. Thus politicians were clustered near

    celebrities and other public figures, sports teams, films, restaurants, bars and clubs,

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    products, non-profits, and other organizations. In addition, current elected officials and

    candidates for all levels of office in any country were eligible for Politicians pages as

    long as an official representative of the politician created the page (see Figure 2).

    Figure 1. An example of Facebooks fan pages for politicians.

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    While the new format stood to increase the visibility of the candidates on Facebook,

    only 8 percent of Americans reported that they had used social networking sites (although

    not Facebook specifically) to learn about the campaigns during the 2008 cycle (Smith

    and Rainie, 2008). Our analysis in this paper examines how extensively congressional

    candidates in 2006 and 2008 used Facebook and offers insights into how this new tool

    was integrated into their overall campaign strategy, given their limited, albeit ever-

    increasing, reach with the American public.

    Data and methods

    Identifying candidates pages and activity

    We began our examination of how campaigns are using Facebook by first identifying all

    the Democratic and Republican nominees for every election for the US House of

    Representatives in 2006 and 2008.9 We further differentiated candidates by their status as

    an incumbent, a challenger, or contesting an open seat. In 2006, we coded a candidate as

    Figure 2. Facebooks Politicians section.

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    having a profile only if his or her campaign activated it by making some addition to the

    standard template that Facebook provided to every candidate.

    To identify the candidates who had their own Facebook page in 2008, we entered the

    candidates name into Facebooks internal search engine within the Politicians section

    during the final week in October. Second, we determined which of those major partycandidates who established a page updated their profiles as of 28 October, indicating at

    least some minimal level of usage. We also conducted a content analysis on a sample of

    200 candidate profiles to ascertain the extent to which they were using various features

    on their pages. The coded features reported in this paper are: posting of campaign event

    information and campaign videos; number of wall posts; and number of fan photos.10

    The extent to which candidates employed these various features is indicative of a more

    extensive implementation of the innovation.

    Lastly, we conducted interviews with representatives from 53 different campaigns

    who had first-hand knowledge of the campaigns Internet strategy and operationsbetween 13 October and 10 December 2008. The potential respondents for our inter-

    views came from a list of 192 contests that we had selected to monitor closely through-

    out the fall campaign season. Although our objective for conducting these interviews

    was to understand why (and how) some campaigns chose to use Facebook and comple-

    ment the statistical analysis rather than make generalizations, we did strive to obtain as

    representative a sample as possible. We selected our sample by first identifying the

    races that were deemed competitive in the Cook Political Report on 25 September

    2008. This procedure provided us with 96 contests and 192 candidates. We then ran-

    domly selected 96 contests out of the remaining non-competitive contests to completeour sample. Of the 384 candidates in our sample, 55 percent were Democrats, 34 percent

    were incumbents, 30 percent were competitive, 26 percent were women, and 10 percent

    were members of a minority ethnic group. On the whole, therefore, we have a rich set

    of data for exploring our diffusion of innovation hypotheses in 2008.

    Explanatory models for Facebook activity

    To test our remaining research hypotheses and explain why some candidates were more

    likely than others to activate their Facebook-created profiles in 2006, and to create,update and extensively use their Facebook pages in 2008, we estimated four multivariate

    models. For 2006, the dependent variable Facebook activation was coded 1 if the can-

    didate assumed control of and accessed his or her profile, and coded 0 if s/he did not.

    We designated a profile as accessed if any additions were made to the standard template

    that Facebook provided to every candidate.11 This yielded 802 cases for a multivariate

    logistic regression (Model 1). For 2008, we estimated two logistic regression models of

    Facebook activation for the major party House candidates. Model 2 analyzes which can-

    didates were more likely to assume control of their pages by updating it in some way. The

    dependent variablepage creation was coded 1 if the candidate had a profile created in

    the Politicians section of Facebook. This yielded 816 cases to analyze. The third model

    analyzes only those candidates who had a page in the Politicians section of Facebook,

    n = 591), that is, those who were coded 1 forpage creation. The dependent variable in

    Model 3 Facebook activation was coded 1 if the candidate updated or simply accessed

    his or her page in any way and coded 0 if s/he did not.

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    The fourth and final model employs OLS regression to analyze the extent to which

    candidates Facebook pages were used in 2008. The dependent variable is an index com-

    prised of four activity indicators. Although making the effort to update their Facebook

    pages is simple, it may be the most important activity that candidates pursue in utilizing

    online social networking sites. Moreover, supporters are more likely to interact withcandidates and leave with a more favorable impression the more candidates seem to be

    engaged in their sites. Thus, some candidates may go further than simply updating their

    profile with a picture and additional contact and biographical information. And Facebook

    pages will have a greater potential impact when visitors are likewise engaged in these

    sites. To capture a broader range of Facebook activity by both candidates and supporters,

    we constructed our four-item index from the candidates posting of event information

    and videos and supporters posting of photographs and wall posts for the 200 candidates

    randomly selected for our more detailed analysis of candidate profiles. Each of these

    items was normalized and then averaged into a single index ofFacebook activity.For each model, the independent variables are the same. The predictors for which

    candidates would update their profiles in 2006 and create, update and evidence more

    extensive use of them in 2008 include both electoral and constituency characteristics.

    Our four electoral characteristics and three indicators of constituency demand have

    been linked both theoretically and empirically to the presence of campaign websites in

    previous studies, as noted above (e.g. Gulati and Williams, 2007; Herrnson et al.,

    2007; Williams and Gulati, 2007). Dummy variables were constructed for Democrats,

    challengers and candidates to open seats, with Republicans and incumbents serving as

    the reference categories. Our indicator for the campaigns financial resources is thenatural log of total net receipts collected between 1 January 2007 and 31 December

    2008.12 Our fourth electoral variable is the competitiveness of the race. A race was

    coded as competitive if it had been designated as a toss-up, leaning toward one party,

    or likely for one party by the Cook Political Reporton 3 November 2008.13 The indi-

    cators that we used to account for constituency demand were: (1) the percentage of

    residents over 24 with a college degree, (2) the percentage of residents classified as

    white, (3) the percentage of residents living in rural areas, and (3) the percentage of

    residents over age 64.14

    The final two independent variables in our predictive models derive from the diffu-sion of innovation literature and represent a refinement over past studies of campaign

    website innovation adoption. We operationalized organizational propensity to adopt new

    technologies according to whether the campaign has a website presence in the current

    election (1) or not (0).15

    Proximity contagion effects are measured as the candidates geographic network (in

    this case, their state) adoption rate. For each candidate, proximity is calculated as the

    ratio of all the other Republican and Democratic candidates running for the House in the

    same state who had a Facebook page to the total number of candidates minus one. All

    candidates in a state with a Facebook page receive the same score as each other. And all

    those without a page also receive the same score. But in both cases their scores differ

    from the scores of candidates in other states with the same adoption characteristic who

    we are treating in this model as more distant.

    Proximity in a contagion effects model refers not simply to physical geography, but

    also to a cultural mindset or values in ways analogous to the state political culture

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    variables (Johnson, 1976) researchers have examined in state policy innovation studies

    (e.g. Gray, 1973). It has also been used to refer to social network proximity (Welch and

    Thompson, 1980), which would be difficult to operationalize for congressional candidates

    (though easier to do for incumbents because of their co-sponsorship of legislation or

    committee assignments, for example). Our purpose here is more limited: to demonstratethe potential utility of these types of diffusion of innovation variables, and thus caution

    readers to recognize the limitations of our own and existing datasets for constructing

    ideal measures.

    Analysis and findings

    In 2006, only 16 percent of major party candidates running for the House personalized

    their Facebook profile in some way. By 2008, a large majority of both Democratic and

    Republican candidates had a presence on Facebook. Among major party House candi-dates, 72 percent (591 out of 816) had a Politicians page, and about half of those candi-

    dates updated it (406 of 816, or 49.8 percent), or a threefold increase from the previous

    election cycle.

    Turning to Hypotheses 1 and 2, Table 1 presents the results of the multivariate logistic

    regression analyses of profile activation in 2006 and page creation by House candidates

    in 2008 (see Table 1, Model 1, Activation 2006 and Model 2, Page creation 2008).

    These results show that Democrats, challengers, better-financed candidates, and candi-

    dates running in competitive races were the most likely to update their Facebook profile.

    There is also evidence that candidates for open seat contests were more likely than incum-bents to activate their profile in 2006 and create a page in 2008 (the coefficients in Models

    1 and 2 have a positive sign), although the coefficients for Model 1 are not significant.

    The data presented in the third column of Table 1 include only the 2008 candidates

    who created a Facebook page and then updated it in some way (n = 591). Among those

    candidates who had a profile present in Facebooks Politicians section, Democrats,

    challengers, better-financed candidates and candidates running in competitive races were

    the most likely to update their Facebook profile. The effects for all of these variables are

    significant.

    The Democrats greater enthusiasm for this social network seems to reflect differ-ences in mobilization strategies that find Democrats more eager than Republicans to use

    the Internet as a way to communicate with their supporters, and is consistent with their

    larger number of supporters in the youth demographic. Although Republicans were early

    pioneers in using recent new technologies to identify Republican voters, Republican

    strategists and activists typically have worked within a top-down organizational structure

    and, as the party in power, tended to rely on communication and mobilization strategies

    that they pursued and successfully implemented in the past (see, e.g., Rasiej and Sifry,

    2008; Sifry, 2006; Stirland, 2007; Thompson, 2008).

    Other campaigns that are the most likely to embrace social networking sites are those

    that view this new communication medium as an additional tool for winning votes within

    specific blocs or the general electorate that constitute their user community. Challengers

    must find a way to overcome the advantages of incumbency, which allows members

    of Congress to draw upon an established network of supporters and contacts.

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    62 new media & society15(1)

    Our interviews revealed that challengers in 2008 were looking to capitalize on every

    resource that could give their campaign an advantage or net them additional votes. Butsince over three-fourths of incumbents already have to maintain both an office and a cam-

    paign website, there is even less of a need to dedicate staff time to a third presence online.

    When the race is more competitive, however, all candidates, regardless of incum-

    bency status, may try to exploit every available technological resource to help them

    Table 1. Multivariate logit analysis of Facebook presence in 2006 and 2008 House races.

    Independent variables Model 1:Activation2006

    Model 2:Page creation2008

    Model 3:Page update2008

    Party (Republicans = reference category)

    Democrats 0.208 0.436*** 0.629**

    0.213 0.166 0.245

    Incumbency status (incumbents = reference category)

    Challengers 0.56** 0.778*** 4.752***

    0.261 0.254 0.784

    Open seat candidates 0.266 0.599* 3.803***

    0.368 0.322 1.108

    Contributions received(natural log)

    0.133** 0.315*** 0.507***

    0.057 0.077 0.177

    Competitive seat 0.677** 0.757*** 0.948***

    0.289 0.231 0.334

    Constituency variables

    Percentage rural 0.000 0.003 0.004

    0.008 0.006 0.008

    Percentage white 0.009 0.018*** 0.018**

    0.008 0.006 0.008

    Percentage with college

    degrees

    0.018 0.034*** 0.036**

    0.014 0.012 0.017 Percentage age 65 and older

    0.012 0.052* 0.034

    0.034 0.028 0.039

    State average presence 1.713** 0.399 0.697

    0.678 0.538 0.76

    Campaign website presence 0.753* 0.616** 0.608*

    0.449 0.293 0.336

    Intercept 5.776*** 6.229 9.013***

    0.985 1.165 2.502

    n 802 815 591

    Percentage correctlypredicted

    84.2 69.5 79.2

    Mode 84.0 50.1 68.7Pseudo R2 0.127 0.245 0.476

    Note: Bold entries are unstandardized logit coefficients; standard errors are in italics. * p < .10, ** p < .05,*** p < .01; two-sided tests of significance.

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    expand their electoral base and maximize turnout among their supporters. Since the cost

    of updating profiles and posting content is extremely low, we believe that better-financed

    candidates were more likely to activate a profile (2006) or create a Politicians page

    (2008) on Facebook because campaigns with the most money also tend to have the most

    sophisticated and professional organizations, i.e. where professionalism and cosmopoli-tanism allow them to leverage the competitive environment to their advantage. In this

    setting, these are the campaigns that first see the Internet as a fundamental component of

    any communication and mobilization strategy (cf. Howard, 2006).

    The data presented in the lower half of the first two columns of Table 1 are mixed and

    therefore only partially support Hypothesis 1(eh). These results show that candidates

    running in districts with a higher percentage of college graduates were also the most

    likely to have used Facebook in both 2006 and 2008, even though the effect in 2006 was

    not statistically significant. Since Facebooks membership was originally open only to

    those associated with colleges and universities, and continues to have a strong footholdin that demographic, it is no surprise that candidates running in districts with a high pro-

    portion of college graduates would want to experiment with Facebook as a way to com-

    municate their message.

    We see a similar result with respect to ethnic diversity, which also increased the likeli-

    hood of creating or updating a page in 2008, but had no statistically significant effect in

    2006. It is not clear whether candidates running in districts with a younger population

    were more likely to update their profiles or not. The coefficients for age are statistically

    significant in only one of the models. In 2008, the presence of more senior citizens

    decreases Facebook page creation (see Model 2) but had no effect on updating (seeModel 3). There was also no relationship between age and adoption in 2006.16 The level

    of urbanization in the district had no effect in any of the three models. While there is

    evidence linking Internet use and broadband adoption to place of residence (Horrigan,

    2009), candidates from rural areas may not have been deterred from activating a page,

    since simply viewing basic information on a page does not require the user to have a

    high-speed connection.

    The last two variables in Table 1, Models 1 and 2, present the tests of two new catego-

    ries of predictive variables suggested by the diffusion of innovation literature that politi-

    cal scientists who study campaign technology adoption have hitherto ignored. In 2006and 2008, past experience with technology has large, positive and significant coeffi-

    cients, and thus provides strong support for Hypotheses 2(a) and 2(b). The coefficients

    for geographic network are positive and statistically significant only in 2006, however.

    This suggests that while early adopters are making decisions more on peer influence and

    probably personal qualities and biases we are unable to measure, later adopters become

    more strategic and take other factors into account such as the expectations of voters in

    their geographic constituency.

    Which campaigns use Facebook most extensively?Turning to Hypotheses 2(c) and 2(d), Model 3 presents the first, lower-effort measure of

    the extent to which campaigns are implementing and using Facebook by analyzing those

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    who have taken the step of posting some form of additional content to their pages after

    initially creating the page (n =591). Table 2 presents the results of our second high-effort

    measure of usage, Facebook activity, which counts the combined usage of four candi-date- and supporter-generated features. We collected these data for only a subsample of

    House candidates who created pages, which accounts for the much smallern of 152 after

    accounting for missing data.

    Table 2. OLS regression analysis of Facebook activity in the 2008 House races.

    Independent variables Model 4

    Party (Republicans = reference category)

    Democrats 0.142 * 0.086

    Incumbency status (incumbents = reference category)

    Challengers 0.086

    0.115

    Open seat candidates 0.293 **

    0.136

    Contributions received (natural log) 0.108 ***

    0.042

    Competitive seat0.152

    0.113

    Constituency variables

    Percentage rural 0.006 *

    0.003

    Percentage white 0.003

    0.003

    Percentage with college degrees 0.024 ***

    0.007

    Percentage age 65 and over 0.014

    0.011State average presence 0.273

    0.258

    Campaign website presence 0.066

    0.178

    Intercept 0.793

    0.618

    n 152

    R2 0.192

    Standard error 0.533Standard deviation of dependentvariable

    0.606

    Note: Bold entries are unstandardized OLS regression coefficients; standard errors are in italics. * p < .10, **p < .05, *** p < .01; two-sided tests of significance.

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    The first finding of note is that the results for Model 3,page update mirror those for

    page creation in 2008. This indicates that merely undertaking to add one (or more) type

    of content to the page is indeed a very modest effort and low-bar criterion for extent of

    usage. If a campaign takes the more important step of creating a Facebook presence, they

    almost certainly return at some point to extend its content. Given that this third modelachieves the highest explained variance, .48, it suggests that actually updating the page

    is likely a better indicator of what the concept adopting an innovation signifies. We also

    believe it confirms that our summated index is a more stringent test of extent of usage

    and conclude that it is probably also a more appropriate one for capturing this diffusion

    of innovation concept in what we measure.

    As a comparison of Table 1 with Table 2 shows, while there are some similarities

    across the sets of results, the differences between them strike us as the more important

    finding. The amount of contributions received is the only variable that is statistically

    significant across all four models. For the three 2008 models, only the coefficients forDemocrats and the percentage of the college graduates living in the district are signifi-

    cant and have a positive sign.

    Neither the geographic proximity network nor a propensity to adopt other technology

    innovations influences the degree to which campaigns implement and use its features.

    Consistent with the way the literature differentiates these and Hypothesis 2(c), our data

    substantiate that the two are clearly different decisions and subject to different processes.

    In retrospect, it suggests an explanation for the low explained variance reported in 2006

    by Foot and Schneider (between .09 and .20) and also here in Model 4. Like ours, their

    dependent variables are features connoting extent of usage (in campaign websitesthrough informing, connecting, involving and mobilizing). Political science research has

    not captured the constructs most related to extent of usage. We suspect that is because

    researchers have not hitherto correctly differentiated these two decisions in a way that

    would lead us away from simply appropriating the same conventionally employed inde-

    pendent variables for both research questions.

    The second striking difference across models is the direction of influence of incum-

    bency status. In the previous three models, which we now reconceptualize as the technol-

    ogy innovation adoption decision, challengers and open seat candidates were the early

    adopters. In Model 4, the technology innovation implementation decisions about howextensively it will be used, those coefficients now show incumbents to be the most active

    Facebook users in 2008. It is a finding that is consistent with a recent study of YouTube

    usage in 2008 (Gulati and Williams, 2010) and another study of campaign websites

    (Druckman et al., 2009). The diffusion of innovation literature and empirical studies sug-

    gest that organization contingent factors such as compatibility are what matter here.

    Incumbents have more capacity (organizational and resource wherewithal) to generate

    the content that constitutes (campaign postings) or creates (supporter postings) usage.

    As earlier comments of staff members illustrated, among House candidates, non-

    incumbents campaigns are heavily dependent on volunteers, have trouble keeping up, or

    do not have much happening from day to day about which to post.

    The predictive power of the percentage of college-educated residents within House dis-

    tricts and the percentage of residents living in rural areas are two more interesting findings.

    It is the one instance where our findings are not wholly consistent with Hypothesis 2(d).

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    Education could be viewed as corroborating the justifications and interpretations applied

    to it in the campaign website studies, which tie it to Internet usage behavior. Yet age and

    race/ethnicity continue to demarcate an important, albeit diminishing, digital divide in

    social networks more generally, and much more so in Facebook specifically. The diffu-

    sion of innovation literature suggests a new way of conceptualizing this result withrespect to the question of usage. College education is an attribute of this technology in the

    sense that it was among those with a college education that Facebook originated and who

    comprise its most significant user base. Choosing between a diminishing digital divide (a

    maturation or developmental explanation) and this technology attribute explanation

    would require testing the same model with another differently constituted social network

    such as MySpace and across another type of technology innovation such as YouTube or

    Twitter.

    Discussion and future directions

    The diffusion of innovation literature served to inform our research hypotheses, model

    specification, analysis and interpretation of our data on who adopts new campaign tech-

    nologies and to what extent. Our findings demonstrate the importance of differentiating

    between the decision to become an early adopter and the extensive implementation and

    use of the technology once it has been adopted. We anticipate that examination of the

    next step assessing how well the technology performs, i.e. the quality and/or degree

    of its success will likewise benefit from attending to these constructs in refining the

    measures, and for the identification of additional or different variables in specifying ourmodels. We should not be using the same conventional variables for all three research

    questions.

    In addition to the point that the selection of independent variables should be made in

    relation to the dependent variable under investigation, diffusion of innovation literature

    and our findings underscore that the interrelationships between these two will change

    depending on whether we are examining adoption, usage or performance. What competi-

    tion means and why it is important or not in the decision to be an early adopter or

    extensive implementer may change because our measures are only surrogates or imper-

    fect operationalizations of their underlying constructs. In other words, and taking theexample of financial resources, we may be capturing one kind of motivator in the adop-

    tion decision (e.g. an external one like norms and expectations surrounding high-visibility,

    high level of office campaigns) and the consultants who comingle among them or are

    historically associated with that state or district. In the innovations implementation,

    however, that same measure of financial resources may be capturing quite a different

    driver, namely an internal organization-specific facilitator or constraint in ways analo-

    gous to the findings and reasons that large firms (Rogers, 2003) or states (Hage and

    Aiken, 1967; Mohr, 1969; Walker, 1969) innovate more and better than smaller ones in

    the same industry. Our results also demonstrate that the same independent variable may

    be a significant influence on one decision (adoption) and not the other (implementation),

    or work in the opposite direction, as we saw with competitiveness of the race.

    This study has identified two new independent variables that are important to early

    adoption: geographic proximity contagion and propensity to adopt campaign innovation

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    technologies. Both measures could be expanded or refined in ways that the limitations of

    our data did not allow. For example, geographic proximity defined in terms of state bor-

    ders may not be as appropriate or finely measured as a physical proximity distance meas-

    ure. And it may be that social interaction networks are additionally or more important.

    Furthermore, the low percentage of variance explained in this and similar studies ofcampaign websites underscores the point that we have a long way to go in identifying

    variables that appropriately and fully specify our extent of usage models. As Fichman

    (2004: 54) observes, Research that goes beyond the dominant paradigm holds more

    promise to tell us things about the IT innovation phenomenon that we do not already

    know. Part of the reason is that internal organization-specific attributes are difficult for

    political scientists to observe directly or publically and to measure quantitatively.

    Campaigns are reluctant or unwilling and too busy to reveal this information, and it is

    difficult to convert their responses and data into standardized measures comparable

    across campaigns. Our interviews of staff members offer tantalizing insights that enrichthe interpretation of the findings in this study, but require more systematic and extensive

    replication before they can be employed to adequately test our explanatory models.

    Social networking sites like Facebook go beyond simply communicating the cam-

    paigns theme and providing information on how to participate in it. Active engagement

    by the candidate and a well-maintained site can make the candidate more accessible and

    seem more authentic. It also can encourage a more professional discussion among sup-

    porters.17 In addition to personalizing the candidate, Facebook puts a face on the other

    supporters and facilitates interpersonal connections around activities other than politics.

    And because Facebook organizes members by regional and organizational networks andgives greater access to profiles in ones own networks, offline meetings and connections

    are possible.

    Funding

    This research received no specific grant from any funding agency in the public, commercial, or

    not-for-profit sectors.

    Notes

    1. Bob Reilly, campaign of Republican Todd Platts (R-PA), email correspondence, 10 December2008.

    2. Melissa Smith, campaign of Christine Jennings (D-FL), telephone interview, 28 October

    2008.

    3. Ryan, campaign of Senator John Sununu (R-NH), telephone interview, 28 October 2008.

    Some of our interview respondents preferred that their last names not be used. In these cases,

    we provide only their first names.

    4. Ryan Anniston, campaign staff of Senator Roger Wicker (R-MS), telephone interview, 27

    October 2008.

    5. Peter, campaign staff of Ginny Brown-Waite (R-FL) telephone interview, 27 October 2008.6. Shawn, campaign staff of Parker Griffith (D-AL), telephone interview, 20 October 2008.

    7. Ryan Anniston, campaign of Senator Roger Wicker (R-MS), telephone interview, 27 October

    2008.

    8. Ezra Calahan and Chris Hughes, telephone interview, 24 October 2006.

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    9. Candidates were identified initially by monitoring several political websites (i.e. Politics1.

    com, The DC Political Report, and Project Vote Smart) that maintained candidate lists. We

    later cross-referenced our list with the official list produced by the Clerk of the House.

    10. Other coded features not reported in this paper were: posting of personal information, contactinformation; use of mini feeds, external links, and candidate photo albums. Summaries of

    these data are available from the authors on request.

    11. We also performed a content analysis of profiles for 108 randomly selected candidates. In most

    cases (83 percent), campaigns that replaced the profile picture from the default American flag

    to a photo of the candidate also posted additional photos and other materials such as messages

    to their wall and links to additional content. For 17 percent of the campaigns, therefore, their

    only activity on Facebook was to upload a photo of the candidate.

    12. Data on campaign contributions were obtained from the Federal Election Commission: www.

    fec.gov/finance/disclosure/ftpsum.shtml.

    13. See www.cookpolitical.com/charts/house/competitive_2008-11-03_17-12-33.php.

    14. These data are from the 2000 Census and were obtained from the US Bureau of the Census.

    Because the two candidates in the same congressional district will have the same values on

    these four variables, the observations are not fully independent. Thus, a hierarchical linear

    model or other multi-level model may have been more appropriate than the regression mod-

    els that we estimated. We did not believe that estimating a more complex model and losing

    some of the coefficients interpretive value was warranted, given the presence of only one

    additional observation with the same district-level variables. Moreover, estimating logistic

    and OLS regression models allow for better direct comparisons with previous studies of the

    adoption of campaign websites and Facebook.

    15. While this seems a low bar, alternative measures (employing mobilization features on their

    websites in 2006 and having both a campaign website and a YouTube channel in 2008) only

    marginally increased the explained variance and only marginally altered the coefficients and

    their significance levels. We did not have campaign website mobilization features data for

    2008 and no House candidates had YouTube channels in 2006. To be consistent in how we

    operationalized this independent variable across the two election cycles, we used only the

    website presence measure in our predictive models.

    16. Substituting percentage of residents under 18 in 2000 (hence under 24 or 26 in 2006 and

    2008, respectively) for over age 64 in our models makes negligible difference in the coef-ficients or their level of significance, and decreases the variance explained by the models.

    17. Ryan Alexander, staff of Senator Evan Bayh, telephone interview, 18 October 2006.

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    Williams and Gulati 71

    Christine B. Williams is Professor of Political Science in the Global Studies Departmentat Bentley University, and received her MA and PhD degrees from Indiana University.

    She currently serves as North American Managing Editor of the Journal of Political

    Marketing, and she is Associate Editor and on the senior editorial board of theJournal of

    Information Technology and Politics, among others. Her research area is political com-munication, with emphasis on new and emerging technologies and e-government. Her

    work has appeared in academic journals and conference proceedings, trade and profes-

    sional association publications, and news media outlets worldwide.

    Girish J. Jeff Gulati is an Associate Professor of Political Science at Bentley University

    and he earned his PhD from the University of Virginia. His research areas are telecom-

    munications policy, e-government, political communication and the news media, cam-

    paigns and elections, and representation in theory and practice. He is also a member of

    the Regional Working Group on Modern-Day Slavery and Human Trafficking at the CarrCenter for Human Rights at the Harvard Kennedy School of Government and serves on

    the editorial boards of theJournal of Information Technology & Politics and theJournal

    of Political Marketing.