Social Networking and Its Role Within Your Marketing Mix 6th jan 2011
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Transcript of Social Networking and Its Role Within Your Marketing Mix 6th jan 2011
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Social Networking & Its Role Within Your
Marketing Mix
Date: 6th January 2011
Facilitator: Sammy Rose MBA, MCIMChartered Marketer
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Round Up
Research
Pricing
Planning
ProductProposition
TargetAudience
Sales & Sales Management
Competition
A.I.D.A.
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Specific Areas For Attention
Internet
Marketing
Social
Media
Customer
Relationship
Management
Protecting Your
Identity and
Ideas
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What is Social Media?
An online community that enables people to
share and exchange interests, ideas and activities.
i) Who here already uses social media?
ii) Keep your hands up if your primary objective for this was to find new customers?
iii) Keep your hands up if you have won new business as a result of this approach?
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How Effective Is Social Media As a Marketing Tool?
LinkedIn – In the UK, 1 person joins every second
Twitter – International growth rate of 752%
Facebook – Grown exponentially to 600 million
users since launch in December 2004
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What Are Your Social Media Goals?
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Expand network of contacts
Get referrals. Engage with experts
Research your market
Ask questions. Get feedback
CollaborateWith colleagues, associates, suppliers & customers
Customer serviceCapture requests. Solutions out
Project your profile
Show credibility, personality and expertise
Improve your website optimisation
Inbound links. Increased traffic
Promote your business to target audiencesLocally, nationally & globally. Companies, groups, individuals
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Social Media Challenges:-
•Time
•Content
•Response
•Fit
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Product•New product introduction•Product update•Product expansion•Gimmick application/usage
Markets•New type/size of customer•New location•Customers/Consumers/Influencers
Policy•Quality accreditation/approach•Awards•Ethics•Politics•Industry links
People•Who’s behind this business•Key shakers and movers within the business
•Achievers within the business•Charity/fund raising by personnel
Campaign Approach:-
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Formatting Your Campaign
Step 1: Develop the main article for your newsletter –
Issue mid month (coincidental)
Step 2: Post 3 teasers onto your social networking sites –
(Pre, coincidental and post)
Step 3: Update your blog with the weekly latest
Step 4: Tweet 3/4 times per week on the monthly theme
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Other Support Mechanisms
•You Tube
•SlideShare
•Chat Forums
•Wikipedia
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Monitor Progress
Primary Tools - Google Analytics
Secondary Tools - Ask people how they came across you.
-Note the direct connections, such as someone joining your group, page etc.
Log these latter results as a graph, so that you can see what’s happening
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Options…..
Online Communities
Micro Blogging
Blogging
Cont……..
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Share Visuals
Bookmarking
Tracking
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Round Up
•Cost
•Time Investment
•Target Audience
•Commitment