THE SOCIAL NATURE OF EMOTIONS

Small Group Meeting

Amsterdam, May 30 May 31, 2013

Itinerary and Conference Program

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Organizing committee

Dr. Arik Cheshin

University of Amsterdam

Prof. dr. Agneta H. Fischer

University of Amsterdam

Dr. Iris K. Schneider

VU University Amsterdam

Prof. dr. Gerben A. Van Kleef

University of Amsterdam

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Table of Contents

Information about hotel 5

Information about conference venue 6

Information about restaurant Plancius 7

Map of the environment 8

Conference program 9

Abstracts of invited talks 13

Abstracts of posters 30

List of participants 59

Notes pages 61

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5

Hotel

Hampshire Hotel - Lancaster Amsterdam is situated in a monumental building in a quiet and

exclusive part of the city center, across from the famous Artis Zoo. The hotel can easily be

reached by public transport and is only a few minutes away from several of Amsterdams highlights. The hotel has free Wi-Fi and had bicycles for rent.

Address

Hampshire Hotel - Lancaster

Plantage Middenlaan 48

1018DH - Amsterdam, Nederland

+31 (0)20 535 6888

info.lancaster@hampshire-hotels.com

Directions

From Schiphol Airport

Taxi cost around 50 Euro. Time ~25 minutes.

Train to Amsterdam Zuid and Tram 51 to Weesperplein. Cost around 5 Euros. Time ~35 min.

Train to Amsterdam Central Station. Cost around 4 Euros. Time ~ 20 min.

From Amsterdam Central Station

Taxi cost around 15 Euro. Time ~8 minutes.

Metro 51, 53 or 54 to Weesperplein. Cost around 2.50 Euros. Time ~ 15 minutes

Bus 48 towards Borneo Eiland to Prins Hendrikplantsoen. Cost around 2.50 Euros. Time ~ 15 min.

Tram 9 toward Diemen to Nieuwe Keizersgracht. Cost around 2.50 Euros. Time ~ 20 min.

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Conference Venue

M-building, room 1.02

Address Plantage Muidergracht 12

1018 TV Amsterdam

Directions

From Hampshire Hotel Lancaster (distance 170 Meters)

Head southeast on Plantage Middenlaan toward Plantage Westermanlaan

Turn right onto Plantage Westermanlaan

Turn right onto Plantage Muidergracht

Destination will be on the left

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Restaurant Plancius

Adress

Plantage Kerklaan 61

1018 CX Amsterdam

+31 (0)20 330 9469

http://www.restaurantplancius.nl/en/

Directions

From Hampshire Hotel Lancaster (distance 280 Meters)

Head northwest on Plantage Middenlaan toward Plantage Kerklaan

Turn right onto Plantage Kerklaan.

Destination will be on the left

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Map of the Environment

A map of the environment appears below. Relevant places are marked in green (hotel, M-

building, Plancius). Additionally, we added some suggestions for food, drinks and recreation. An

online version of this map can be found via http://socialnatureofemotions.wordpress.com/venue/

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THURSDAY, MAY 30, MORNING 9.00-9.30

Introduction to the Conference

Antecedents and Perception of Emotions in Context

9.30-9.50

The impact of self-other relations on emotions: The case of Schadenfreude

Wilco van Dijk

9.50-10.00: Discussion

10.00-10.20

Negative group-based emotions and aggression (versus withdrawal)

Bertjan Doosje

10.20-10.30: Discussion

10.30-11.00

Coffee and tea

11.00-11.20

The face as context in emotion recognition

Ursula Hess

11.20-11.30: Discussion

11.30-11.50

Misreading the emotional compositions of collectives: The effects of emotional aperture

errors

Jeffrey Sanchez-Burks

11.50-12.00: Discussion

12.00-13.30

Lunch

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THURSDAY, MAY 30, AFTERNOON

Social Effects of Emotional Expressions

13.30-13.50

The social power of regret

Tony Manstead

13.50-14.00: Discussion

14.00-14.20

How emotional expressions engender persuasion: Testing Emotion as Social Information

(EASI) Theory

Gerben van Kleef

14.20-14.30: Discussion

14.30-14.50

Worry communication in close relationships

Brian Parkinson

14.50-15.00: Discussion

15.00-15.30

Refreshment Break

15.30-15.50

Individual costs of others' hostile displays

Anat Rafeli

15.50-16.00: Discussion

16.00-16.20

Intensity matters: The social effects of emotions varying in intensity

Arik Cheshin

16.20-16.30: Discussion

16.30-18.30

Poster session and drinks

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FRIDAY, MAY 31, MORNING

Emotion Regulation

9.30-9.50

Relational context shapes emotional lives

Margaret Clark

9.50-10.00: Discussion

10.00-10.20

Social motives in emotion regulation

Maya Tamir

10.20-10.30: Discussion

10.30-11.00

Coffee and tea

11.00-11.20

Interpersonal emotion regulation: How people can deliberately influence our feelings

Karen Niven

11.20-11.30: Discussion

11.30-11.50

Emotional mimicry as a form of social regulation

Agneta Fischer

11.50-12.00: Discussion

12.00-13.30

Lunch

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FRIDAY, MAY 31, AFTERNOON

Shared Emotions and Emotional Culture

13.30-13.50

Social sharing of emotion in interpersonal and collective situations

Bernard Rim

13.50-14.00: Discussion

14.00-14.20

The many faces of emotional contagion: An affective process theory of affective linkage

Hillary Elfenbein

14.20-14.30: Discussion

14.30-14.50

The cultural shaping of emotions

Batja Mesquita

14.50-15.00: Discussion

15.00-15.30

Refreshment Break

15.30-15.50

Whats love got to do with it? A longitudinal study of the emotional culture of companionate love in the long-term care industry

Sigal Barsade

This presentation will be delivered via a video-conferencing connection.

15.50-16.00: Discussion

16.00-16.45

Plenary discussion: Future directions and collaborations

Best poster award

17.00-19.00

Farewell drinks with traditional Dutch snacks at Plancius

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ABSTRACTS

Abstracts of all invited talks in alphabetical order

Whats Love Got To Do With It? A Longitudinal Study of the Emotional Culture of Companionate Love in the Long-Term Care Industry

Sigal Barsade

University of Pennsylvania Love is a basic human emotion that has been largely neglected within the domain of organizational behavior. In this study, we examine love at the collective level, and empirically test the relationship between a culture of companionate love with outcomes for employees and the clients they serve in a long-term care setting. In a 16-month longitudinal field study, using multiple measures of culture, we found that a culture of companionate love at Time 1 positively related to employee satisfaction and teamwork, and negatively related to employee absenteeism and emotional exhaustion at Time 2. Employee trait positive affect moderated the influence of the culture of love, amplifying its positive influence for higher trait PA employees. A culture of companionate love at Time 1 was positively associated with client outcomes, specifically better patient mood, quality of life, and fewer trips to the emergency room, and there was some support for its association with family satisfaction with the long-term care facility at Time 2. In our discussion, we propose a generalized model of emotional culture in organizations and discuss the theoretical implications for both the emotions and organizational culture literatures. We also consider managerial implications for the healthcare industry, and beyond.

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Intensity Matters: The Social Effects of Emotions Varying in Intensity

Arik Cheshin University of Amsterdam

People experience and express discrete emotions at varying intensities. These differences in intensity of emotions are easily perceived and identified by others. Despite these established findings the interpersonal impact of variations in intensity of discrete emotion displays have been overlooked. For example, service providers encounter customers complaining and displaying intense anger vs. only mild anger; or a service provider could offer a new product while displaying low level happiness vs. high level happiness. How would these differences in intensity impact those who encounter these emotions? In a series of studies it is demonstrated how varying intensities of anger, sadness, and happiness have an impact on others. The findings reveal how displays of discrete emotions elicit affective reactions, inferences, and responses that differ significantly due to the intensity with which they were displayed. In lab and field studies situated in a customer service environment we examined the displays of emotion of customers and service providers and their impact on others in the service context. Theoretical and practical implications will be discussed.

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Relational Context Shapes Emotional Lives

Margaret Clark Yale University

The experience, expression and regulation of emotion have most often have been investigated in studies that focus solely on individuals. Yet relational context shapes emotional lives. We illustrate this by discussing how one aspect of relatio