Social media trends 2013

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Social Media Trends 2013

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Transcript of Social media trends 2013

Page 1: Social media trends 2013

Social Media Trends 2013

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About UsOptfinITy

Founded in 2002 with a focus on providing Peace of Mind to small businesses and non-profit organizations.

Headquartered in the Washington, DC Metropolitan area with clients across the United States.

Have worked with over 200 clients.

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Our Services & Core Competences

IT Strategy and Assessments Managed Services

◦ 24 x 7 Network Operations Center◦ 24 x 7 Technical Support Helpdesk ◦ Infrastructure Support

Software and Database Development Website Development

◦ Content Management (CMS Works, Wordpress) ◦ Sharepoint◦ Search Engine Optimization

Mobile Application Development ◦ iOS (iPhone, iPad), Android (Phone & Tablet)

Phone Systems

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Tool for social networking Invented around the time of the caveman

What is Social Media?

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Facebook, Twitter, LinkedIn, Pinterest, Etc.

1 Billion People Can’t Be Wrong

Variety of Social Media

Sources: Google.com, Facebook.com, Twitter.com, LinkedIn.com, Pandora.com, Pinterest.com

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Time spent on Social Media

Sources: Online.wsj.com/article,Pcmag.com

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Demographics: Adults 55+ and Males (all ages) are the fastest growing population segments

Social Media Accounts for Nearly 20% of All Time Spent Online

Why is this Important?

18%Sources: www.comscore.com

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Humanize the Message Engage the Audience Build and Protect your Reputation Utilize Mobility Create Quality Content Dedication!

How to use Social Media

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Users choose what they like, what they want to see, and what they interact with.

If you use social media just to post links to your blog or website, you aren’t going to gain much.

50%-30%-20% : Entertain, Inform, Sell

Humanize

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Tips for Humanization Use Photos Shorten Your Posts Use Emoticons Ask for Captions Use STELLAR Contests

◦ Run a Photo Contest◦ Ask Fans to Share Tips◦ Collect Quotes

Source: OpenForum.com

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Engage users:

Comment on Their Posts Provide Valuable Content Share Links From Other Websites (not just

your own) Answer Questions (even if they are not

addressed to you) Ask for Feedback (should, would, fill in the

blank)

Involve

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Build trust: If you receive negative feedback, don’t ignore it, address it with transparency

Reputation

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Very crowded marketplace and social media is not a separate iteration of your marketing efforts, it should be one of the building blocks of your marketing campaigns.

Engage consistently (at least 2 times per day)

Be active – comment, start a conversation Engage – ask questions, ask for input Leader, troubleshooter, helper, friend

Social Media Dedication

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Facebook continues to be the dominant force in social media

Tweeting all the way Going visual (Pinterest) “For People who

want to Tweet but can’t read”

140 Characters or Less

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Social media is part of your marketing efforts

Develop objectives Understand the people you are targeting Create an integration strategy – social

media, website, marketing campaigns, mass emails

Plan Ahead & Diversify

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Facebook page Twitter account LinkedIn Personal Profile LinkedIn Company Page Social Media Aggregator Use Current Marketing to Cross Promote

Where to Start