Social Media Training for IDRC
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Transcript of Social Media Training for IDRC
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Happy Marketer.more business from your website
Social Media Bootcamp
David Liem Senior Consultant, Happy [email protected] - @daveliem
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Our Clients
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
http://www.hitwise.com/
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
http://www.blendtec.com/willitblend/
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Happy Marketer.more business from your website
The Social Media Landscape
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
• Nearing 500 Million Users• 56% of all visits on social sites*• #1 visited site in Singapore*
• Pros: Connect with people, share interests, pictures, videos
• Cons: Privacy - your life is an open book, everyone wants to be your friend
*http://www.hitwise.com/
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
http://www.facebook.com/AirAsia
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
• 2nd most popular social site – 17%
• 2 Billion videos watched every day
• 250 Million Views – Justin Bieber• 20 hours of videos uploaded ea/
min
• Pros: Viral, educational, funny videos global audience
• Cons: Copywrite issues, privacy, questionable content
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
• 4th popular social site - 1.17%• Microblogging, share info quickly
• Pros: easy to use, get ideas and answers quickly, networking
• Cons: 140 characters, time consuming, narcissistic, boring
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
• 3rd most popular – 11%• Most Popular in 2006, overtaken
by Facebook in 2008• 66 million users
• Pros: Customize appearance, share music, pictures, videos
• Cons: Decreasing popularity, low security, slow loading speed
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
• 15th most popular social site – 0.20 %
• Social networks for professionals
• Pros: Promote your professional life, increase network, share expertise, research tool
• Cons: Smaller network than Facebook, slow linking process, limited interactivity
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Even More Tools!
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Happy Marketer.more business from your website
Basics & Hands-On
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Facebook Basics
1. Connect2. Communities3. Content4. Commerce
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Signing in…
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Connect1. Finding Friends2. Maintaining Friend Lists3. Have a conversation: Comment,
Encourage, Ask & Answer Questions
4. Status Updates, Tagging People
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Finding Friends
• Searching for them• Similar profiles, companies,
groups• Through Email• Facebook suggestions• Instant messenger contacts
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Maintaining Friend Lists
• Creating friend lists• How to use your friends list• Deleting friends list
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Have a conversation
• Comment, Encourage, Ask & Answer Questions
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Status Updates
• Tag People, Companies, Events, Page
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Communities• Facebook Groups• Hosting Events
- Creating- Inviting- Managing
• Applications
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Facebook Groups
• More for personal use, smaller scale• Limited to 5,000 members• More permission control, ex.
Approvals• Communicate through emails• Cannot host apps
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Hosting Events
• Creating• Inviting• Sharing– Post to profile, calendar
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Applications
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Content• Sharing content from within
Facebook• Sharing content from outside
Facebook• Sharing Events• Sharing Options
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Sharing content from within Facebook
• Videos, Articles, Events
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Sharing from outside Facebook
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Sharing Options
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Commerce• Fan Pages
- How to make an effective Fan Page
• Facebook Market Place
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Network with other platforms
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Provide valuable and regular content
• articles, guides, videos, pictures
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Have contests that require participation
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Facebook Market Place
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Privacy
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Happy Marketer.more business from your website
Hands on tutorial
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Find people
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Tweet
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Reply, Retweet
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Search
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Happy Marketer.more business from your website
Wiki
Hands on
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
http://comm215.wetpaint.com/
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Creating a Wiki• http://idrc.wetpaint.com/• Username: IDRC • Password: IDRC2010
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Happy Marketer.more business from your website
Hands on Tutorial
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Sign up
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Profile
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Add Connections
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Groups
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Happy Marketer.more business from your website
Hands on Tutorial
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Educational Resources
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Happy Marketer.more business from your website
Using Social Media to Market Events
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Publish a White Paper
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Create an online community
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Happy Marketer.more business from your website
Online Reputation Tools
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
websitegrader.com/site/www.idrc.org.sg/
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Please leave some Positive Feedback?
Social Media BootCampjuly 20 2010 IDRC
Contact your Happy Marketer trainers– David Liem & Rachit Dayal
@hmarketer
Happy Marketer.more business from your website
Thank You
David Liem Senior Consultant, Happy [email protected] - @daveliem