Social Media Training for IDRC

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Social Media BootCamp july 20 2010 IDRC Contact your Happy Marketer trainers– David Liem & Rachit Dayal [email protected] m @hmarketer Happy Marketer. more business from your website Social Media Bootcamp David Liem Senior Consultant, Happy Marketer [email protected] Twitter - @daveliem

description

A beginner's introduction to Social Media platforms, a few walk throughs, and examples of online reputation software sites.

Transcript of Social Media Training for IDRC

Page 1: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Happy Marketer.more business from your website

Social Media Bootcamp

David Liem Senior Consultant, Happy [email protected] - @daveliem

Page 2: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Our Clients

Page 3: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

http://www.hitwise.com/

Page 4: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Page 5: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Page 6: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Page 7: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Page 8: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

http://www.blendtec.com/willitblend/

Page 9: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Happy Marketer.more business from your website

The Social Media Landscape

Page 10: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

• Nearing 500 Million Users• 56% of all visits on social sites*• #1 visited site in Singapore*

• Pros: Connect with people, share interests, pictures, videos

• Cons: Privacy - your life is an open book, everyone wants to be your friend

*http://www.hitwise.com/

Page 11: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Page 12: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Page 13: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

http://www.facebook.com/AirAsia

Page 14: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

• 2nd most popular social site – 17%

• 2 Billion videos watched every day

• 250 Million Views – Justin Bieber• 20 hours of videos uploaded ea/

min

• Pros: Viral, educational, funny videos global audience

• Cons: Copywrite issues, privacy, questionable content

Page 15: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Page 16: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Page 17: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

• 4th popular social site - 1.17%• Microblogging, share info quickly

• Pros: easy to use, get ideas and answers quickly, networking

• Cons: 140 characters, time consuming, narcissistic, boring

Page 18: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Page 19: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Page 20: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Page 21: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Page 22: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Page 23: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

• 3rd most popular – 11%• Most Popular in 2006, overtaken

by Facebook in 2008• 66 million users

• Pros: Customize appearance, share music, pictures, videos

• Cons: Decreasing popularity, low security, slow loading speed

Page 24: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Page 25: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Page 26: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Page 27: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

• 15th most popular social site – 0.20 %

• Social networks for professionals

• Pros: Promote your professional life, increase network, share expertise, research tool

• Cons: Smaller network than Facebook, slow linking process, limited interactivity

Page 28: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Page 29: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Page 30: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Even More Tools!

Page 31: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Happy Marketer.more business from your website

Basics & Hands-On

Page 32: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Facebook Basics

1. Connect2. Communities3. Content4. Commerce

Page 33: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Signing in…

Page 34: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Connect1. Finding Friends2. Maintaining Friend Lists3. Have a conversation: Comment,

Encourage, Ask & Answer Questions

4. Status Updates, Tagging People

Page 35: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Finding Friends

• Searching for them• Similar profiles, companies,

groups• Through Email• Facebook suggestions• Instant messenger contacts

Page 36: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Maintaining Friend Lists

• Creating friend lists• How to use your friends list• Deleting friends list

Page 37: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Have a conversation

• Comment, Encourage, Ask & Answer Questions

Page 38: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Status Updates

• Tag People, Companies, Events, Page

Page 39: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Communities• Facebook Groups• Hosting Events

- Creating- Inviting- Managing

• Applications

Page 40: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Facebook Groups

• More for personal use, smaller scale• Limited to 5,000 members• More permission control, ex.

Approvals• Communicate through emails• Cannot host apps

Page 41: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Hosting Events

• Creating• Inviting• Sharing– Post to profile, calendar

Page 42: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Applications

Page 43: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Content• Sharing content from within

Facebook• Sharing content from outside

Facebook• Sharing Events• Sharing Options

Page 44: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Sharing content from within Facebook

• Videos, Articles, Events

Page 45: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Sharing from outside Facebook

Page 46: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Sharing Options

Page 47: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Commerce• Fan Pages

- How to make an effective Fan Page

• Facebook Market Place

Page 48: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Network with other platforms

Page 49: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Provide valuable and regular content

• articles, guides, videos, pictures

Page 50: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Have contests that require participation

Page 51: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Facebook Market Place

Page 52: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Privacy

Page 53: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Happy Marketer.more business from your website

Hands on tutorial

Page 54: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Page 55: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Find people

Page 56: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Tweet

Page 57: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Reply, Retweet

Page 58: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Search

Page 59: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Happy Marketer.more business from your website

Wiki

Hands on

Page 60: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

http://comm215.wetpaint.com/

Page 61: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Creating a Wiki• http://idrc.wetpaint.com/• Username: IDRC • Password: IDRC2010

Page 62: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Happy Marketer.more business from your website

Hands on Tutorial

Page 63: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Sign up

Page 64: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Profile

Page 65: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Add Connections

Page 66: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Groups

Page 67: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Happy Marketer.more business from your website

Hands on Tutorial

Page 68: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Educational Resources

Page 69: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Page 70: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Happy Marketer.more business from your website

Using Social Media to Market Events

Page 71: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Publish a White Paper

Page 72: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Create an online community

Page 73: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Twitter

Page 74: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Happy Marketer.more business from your website

Online Reputation Tools

Page 75: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Page 76: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Page 77: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Page 78: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

websitegrader.com/site/www.idrc.org.sg/

Page 79: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Page 80: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Page 81: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Page 82: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Please leave some Positive Feedback?

Page 83: Social Media Training for IDRC

Social Media BootCampjuly 20 2010 IDRC

Contact your Happy Marketer trainers– David Liem & Rachit Dayal

[email protected]

@hmarketer

Happy Marketer.more business from your website

Thank You

David Liem Senior Consultant, Happy [email protected] - @daveliem