Social Media Tools that may work for you
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Transcript of Social Media Tools that may work for you
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How To Know What Technology Is Best For You
July 28th 2010
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Key points
• Focus on objectives and not tools
• Research before you start
• Outline the strategy
• Measure
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How Businesses use Social Networking Tools
• Connect with customers
• Get ideas, trends, buzz
• Find peers and network
• Easy distribution of content
• Greater reach
• New clients
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Audience Discovery
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Google Alerts
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LinkedIn Answers
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Twitter Advanced Search
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BackType
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Forrester Groundswell :Consumer Profile Tool
http://forrester.com/groundswell/profile_tool.html
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Publishing Tools
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Amplify.com
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Posterous
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Communicating Tools
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Twitter Tools
• Twitter.com
• Tweetdeck
• Seesmic
• Hootsuite
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Hy.ly: Monitoring , Twitter Customer Care & SCRM
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Digsby
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Measurement
• Out : Number of visits , fans and followers
• IN : – Measure outcomes
• Achieve attitudinal change• Reputation• Content shared across the internet• Happier “customers” and even happier employees
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Social Mention
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Klout
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Radian 6
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TweetReach
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WTHashtag
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Mobile Tools
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nsMobilePay
. nsMobile™Pay, anticipated to launch in Fall 2010
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DomainStorm iPhone App
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Final Thoughts
• Focus on objectives
• Set-up a coordinated effort
• Educate over restrict
• Measure and change tactics if required
• Community is conversations over broadcasts
• Harness the Wisdom of the crowd
http://www.flickr.com/photos/fwp-dawson/2821182851/
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Network Solutions
• Network Solutions helps small businesses solve the biggest problems the face - finding new customers and growing their businesses.
• Our product line also includes a range of online solutions for building web and ecommerce sites, web hosting and related web services.
• More than 3M small businesses use NS products everyday to run their businesses.
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Questions ?
• Shashi Bellamkonda [email protected]
• Twitter: @shashib• http://blog.networksolutions.com
• Personal Blogs:– Technology & Social Media: http://www.shashi.name– Digital Thoughts: http://readythoughts.blogspot.com– Restaurant Reviews: http://www.carryoncurry.com