Social Media Strategy - Zackattack.Polaroid

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Zachary Gordon The brand 1 (me)

Transcript of Social Media Strategy - Zackattack.Polaroid

Page 1: Social Media Strategy - Zackattack.Polaroid

Zachary Gordon

The brand

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(me)

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Table of contentsPage # Content

1 Name 2 Table of Contents 3 Social Media Audit 4 Social media objectives 5 Persona and voice 6 Strategies and tools 7 Timing and Key dates 8 policy and Critical Response plan 9 Measurement and Reporting Results

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Social Media Audit

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Social Network URL Follower Count Average Weekly Activity

Average Engagement Rate

Instagram /zackattack.polaroid/ 11.3k 2 posts 700 likes, 4 comments

Twitter /realzackgordon1 13 8 posts 2 likes, 1 retweet

Facebook /zackattack.poalrodi 80 3 posts 100 exposure

Assessment Summary: At present time, the highest number of interactions per post occurs on Instagram.

Source Volume % of Overall Traffic Conversion Rate

Instagram NO DATA 85 No Data

Twitter NO DATA 5 No Data

Facebook 1000 10 No data

Although no direct traffic data is available for Instagram, many social interactions occur on this network.

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Social media objectives

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1. Increase unique visitors from social properties to my online shop “zackattackpolaroid.com” by 30% in 6 months via:

2. a. Increased brand awareness through partnerships through Instagram b. Increased use of brand hashtags across all social platforms

Increase Instagram followers by 10k in 6 months.

3. Increase volume of visual content published on Facebook and Instagram channels by 30% in 2 months.

KPIs

1. Number of unique visitors from Facebook, Twitter and LinkedIn

2. Number of Instagram followers

3. Number of weekly photo and video posts to Facebook and Instagram

4. Sentiment analysis

Key Messages

-Photography is fun and I am not a professional

-My website is only for fun (but if you want to buy something you can!)

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Persona and voice (hashtags)

• #makeordinarydaysextraordinary

• #polaroid

• #vintage

• #instantcamera

• #grunge

• #fun with friends5

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Strategies and tools

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Instagram

I love “Hootsuite” for engagement but most activity takes place on my phone or an android emulator

Twitter

I use “Buffer” as well as “Hootsuite” to manage and strategize for Twitter. It lets you pre-set posts

Facebook

Facebook has a built in analytics tool that integrates with my website as well as Google analytics

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Timing and Key dates

• This is a year-round operation

• I am graduating this semester and I am seeking employment, it would be nice to grow my network on LinkedIn to aid in this effort

• Most posts are heavily engaged at peak hours around 10pm or 11:30am

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Roles/policy

I manage my social media accounts

I outsource my website “zackattackpolaroid.com” to “redbubble.com” to handle payment processing and apparel production.

Critical Response plan

Be respectful to all

Use common sense

Stay out of trouble (don’t start a fight or post something that’s illegal)

Be polite, not rude or insensitive Be the solution, not the problem Be nice to strangersAct helpful to customers

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situation #1

Very rude comment on instagram

I would leave the comment to show that i am a real person, I may reach out personally to find the root of the problem.

Ignore the trolls

situation #2

Someone left a rude comment on my linkedin blog

I would delete the comment because in that professional space, i would prefer to improve than show my faults

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Measurement and Reporting Results

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Quantitative KPIs Reporting Period: 2 months Data as of February 18, 2017

Website Traffic Sources Assessment Timeframe: Monthly average, February 2017 to May 2017

Qualitative KPIs Sentiment Analysis

An analysis of the interactions on 4 Facebook posts, 20 Instagram posts and 10 Tweets revealed the following:

There is an abundance of positive sentiment from customers following their visit. This includes shout outs, sharing photos and stories of their experience and recommendation of the park to their friends/followers.

Social Network URL Follower

CountAverage Weekly Activity

Average Engagement Rate

Instagram/zackattack.polaroid/

11.3k 2 posts 700 likes, 4 comments

Twitter/realzackgordon1

13 8 posts 2 likes, 1 retweet

Facebook/zackattack.poalrodi

80 3 posts 100 exposure

Source Volume % of Overall Traffic Conversion Rate

Instagram NO DATA 85 No Data

Twitter NO DATA 5 No Data

Facebook 1000 10 No data

I am currently partnered with Magic-Flight, magicalbutter.com, Rastabuddatao, EnoHammocks and Victorinox.

I wish to build these relationships and open new doors for myself