Social media strategy - University of St Andrews · Web viewKey messages Overall what are the key...

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Developing a social media strategy Social media strategy template Digital communications team Social media strategy Department/unit name Social media channels Date created Key messages Overall what are the key messages you want to share on social media? What do you want your pages to be known for?

Transcript of Social media strategy - University of St Andrews · Web viewKey messages Overall what are the key...

Page 1: Social media strategy - University of St Andrews · Web viewKey messages Overall what are the key messages you want to share on social media?What do you want your pages to be known

Developing a social media strategy Social media strategy template

Digital communications team

Social media strategy

Department/unit name

Social media channels

Date created

Key messages Overall what are the key messages you want to share on social media? What do you want your pages to be known for?

Page 2: Social media strategy - University of St Andrews · Web viewKey messages Overall what are the key messages you want to share on social media?What do you want your pages to be known

Developing a social media strategy Social media strategy template

Digital communications team

ObjectivesDefine three objectives you want to achieve through social media. Objectives should be SMART - specific, measurable, attainable, realistic and timely.

Objective 1.

S

M

A

R

T

Objective 2.

S

M

A

R

Page 3: Social media strategy - University of St Andrews · Web viewKey messages Overall what are the key messages you want to share on social media?What do you want your pages to be known

Developing a social media strategy Social media strategy template

Digital communications team

T

Objective 3.

S

M

A

R

T

Page 4: Social media strategy - University of St Andrews · Web viewKey messages Overall what are the key messages you want to share on social media?What do you want your pages to be known

Developing a social media strategy Social media strategy template

Digital communications team

Audience insightsUsing social media insights, write down the key demographics of your audience. Available demographics vary between social media channels.

Facebook

Gender:Age:Location:Language:Other characteristics:

Twitter

Gender:Location:Language:Other characteristics:

Instagram

Gender:Age:Location:Other characteristics:

Page 5: Social media strategy - University of St Andrews · Web viewKey messages Overall what are the key messages you want to share on social media?What do you want your pages to be known

Developing a social media strategy Social media strategy template

Digital communications team

Competitor analysisFind three competitors, or pages similar to your own. How do they compare to your social media? What do you like and what would you do differently.

Competitor 1: Social media channel(s):

What I like about their page(s):

What I don’t like about their page(s):

Competitor 2: Social media channel:

What I like about their page(s):

What I don’t like about their page(s):

Competitor 3: Social media channel:

What I like about their page(s):

Page 6: Social media strategy - University of St Andrews · Web viewKey messages Overall what are the key messages you want to share on social media?What do you want your pages to be known

Developing a social media strategy Social media strategy template

Digital communications team

What I don’t like about their page(s):

Audience personasUse the space below to create three different audience personas based on your objectives and audience. Think about who they are, what they are interested in and why they follow your page.

Name

Age

Location

Job

Why do they follow me?

What are they looking for?

Name

Age

Location

Page 7: Social media strategy - University of St Andrews · Web viewKey messages Overall what are the key messages you want to share on social media?What do you want your pages to be known

Developing a social media strategy Social media strategy template

Digital communications team

Job

Why do they follow me?

What are they looking for?

Name

Age

Location

Job

Why do they follow me?

What are they looking for?

Social media channelsWhat social media channels do you plan to use? Remember you do not need to be on every platform. Provide a reason why you have chosen the channels that you use.

Page 8: Social media strategy - University of St Andrews · Web viewKey messages Overall what are the key messages you want to share on social media?What do you want your pages to be known

Developing a social media strategy Social media strategy template

Digital communications team

Content calendarUse the sample content calendar to plan your future content.

Measuring successFor each of your objectives, decide how you will measure success and when you want to achieve it by.

Objective Key performance indicator Deadline date

Page 9: Social media strategy - University of St Andrews · Web viewKey messages Overall what are the key messages you want to share on social media?What do you want your pages to be known

Developing a social media strategy Social media strategy template

Digital communications team