Social Media Strategy

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Social Media Strategy Jessica Keyes @prairieskyga l

description

Presented at Tech & Social Change Feb 7, 2013, in Baltimore, MD.

Transcript of Social Media Strategy

Page 1: Social Media Strategy

Social Media Strategy

Jessica Keyes@prairieskygal

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Is this you?

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Is this you?

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Is this you?

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Strategy can help!

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What is social media strategy?

A framework to help you be:

• Intentional•Efficient•Effective

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Strategy Components

• Goals

• Accountability

• Metrics

• Procedures

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Goals• Who do we want to

reach?

• What do we want to communicate to them?

• What platform will we reach them on?

• What do we want to change as a result of this effort?

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Social Media Platforms

Platform Pros Cons

FacebookHuge potential audience Reaches only 10%

Twitter Quick and unfiltered Easy to miss or ignore

LinkedIn Reach professionals Limited audience

YouTube Very engaging Time consuming

FlickrVersatile, easy to use Difficult to engage

InstagramDedicated community Mobile only

PinterestHuge potential audience

Limited subject matter

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Accountability

• Who will post and how often?

• What will be posted?

• What voice will we use?

• How will we engage with our community?

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Metrics• Which metrics matter

to us?

• What does success look like?

• In what timeframe will we measure them?

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Procedures

• How will we moderate community participation?

• How will we respond to negative comments?

• If the goals are not met, what will happen?

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Find Your Advocates

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Don’t let the rhino get you down.

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Thanks!

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