Social Media Report - Oil Companies September 2016

20
Oil Companies on Social Media September 2016

Transcript of Social Media Report - Oil Companies September 2016

Page 1: Social Media Report - Oil Companies September 2016

Oil Companieson Social Media

September 2016

Page 2: Social Media Report - Oil Companies September 2016

Oil Companies : Social Media Report

This Report looks at how

Oil Company Brandsperformed on Social Media on

September 2016

Page 3: Social Media Report - Oil Companies September 2016

Comparison of

“Oil Companies"Facebook Pages

Sep 01, 2016 - Sep 30, 2016

Page 4: Social Media Report - Oil Companies September 2016

Shell had the largest fan base of 6,055,791 while BP global showed the highest fan growth of 2.36%.

0.0%

0.5%

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1.5%

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2.5%

0K 1,000K 2,000K 3,000K 4,000K 5,000K 6,000K 7,000K

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wth

%

Number of Fans

Chevron BP global Shell Suncor Energy

Fans

Page 5: Social Media Report - Oil Companies September 2016

0%

10%

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100%

Chevron Shell Suncor Energy BP global

Egypt Countries < 2% Nigeria Canada Brazil Indonesia Other Countries Azerbaijan United Kingdom India

Fans - Geography

Page 6: Social Media Report - Oil Companies September 2016

Suncor Energy had the highest PTAT of 8.61% as a percentage of its average number of Fans during this time period.

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0K 1,000K 2,000K 3,000K 4,000K 5,000K 6,000K 7,000K

Pe

op

le t

alk

ing a

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(as %

of

Fa

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Average Number of Fans

Chevron BP global Shell Suncor Energy

Conversations

Page 7: Social Media Report - Oil Companies September 2016

Shell published the greatest number of posts (55). Suncor Energy had the highest average engagement with a score of 905.

0 10 20 30 40 50 60

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Chevron

BP global

Shell

Suncor Energy

Number of Posts

Engagement Score

Engagement Score Number of Posts

Engagement - Posts

Page 8: Social Media Report - Oil Companies September 2016

Shell received the most number of Likes (1,003,516), most number of Comments (39,542) and the most number of Shares

(180,660).

0K 200K 400K 600K 800K 1,000K 1,200K

Chevron

BP global

Shell

Suncor Energy

Likes Comments Shares

Engagement Breakdown

Page 9: Social Media Report - Oil Companies September 2016

Most Engaging Brand PostsShell

29-SEP-16, THU 8:05AM

On September 28, we collaborated with

artists, entrepreneurs and the community of

Santa Marta, in Ri ..

ENGMT. LIKES COMMENTS SHARES

1,000 732,014 22,140 173,349

Suncor Energy

22-SEP-16, THU 12:10PM

We’re working to reclaim mined lands as

they are disturbed and to accelerate the

time it takes to re ..

Suncor Energy

20-SEP-16, TUE 11:50AM

Seven years ago we set an environmental

performance goal of increasing reclamation

of disturbed land ..

ENGMT. LIKES COMMENTS SHARES

1,000 903 249 230

ENGMT. LIKES COMMENTS SHARES

1,000 1,151 146 331

Page 10: Social Media Report - Oil Companies September 2016

Most Engaging Brand PostsSuncor Energy

13-SEP-16, TUE 12:18PM

As part of COSIA, we are working with

industry partners to develop the Water

Technology Development ..

ENGMT. LIKES COMMENTS SHARES

1,000 806 77 216

Suncor Energy

06-SEP-16, TUE 3:47PM

Today we announced an agreement for

equity partnership with Fort McKay First

Nation in the East Tank ..

Suncor Energy

06-SEP-16, TUE 11:50AM

As a member of COSIA, we're sharing

details of our tailings technologies with

other member companie ..

ENGMT. LIKES COMMENTS SHARES

1,000 945 90 239

ENGMT. LIKES COMMENTS SHARES

999 759 102 149

Page 11: Social Media Report - Oil Companies September 2016

Shell's Facebook Page saw the highest number of Fan posts (305).

0 50 100 150 200 250 300 350

Chevron

BP global

Shell

Suncor Energy

Number of Fan Posts

Fan Posts

Page 12: Social Media Report - Oil Companies September 2016

Chevron received the highest percentage of Positive Sentiment (29.00%).

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Chevron

Shell

Negative Neutral Positive

Sentiment Analysis

Page 13: Social Media Report - Oil Companies September 2016

Chevron responded to the highest percentage of Fan posts (13.27%).

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Average Response Time (mins)

Chevron Shell

Brand Responses

Page 14: Social Media Report - Oil Companies September 2016

Shell published the most with 55 posts.

31%

23%9%

37%

BP global Suncor Energy Chevron Shell

Share Of Voice – Volume of Posts

Page 15: Social Media Report - Oil Companies September 2016

Shell received the largest volume of Likes (1,003,516).

1%1%0%

98%

BP global Suncor Energy Chevron Shell

Share Of Voice – Likes

Page 16: Social Media Report - Oil Companies September 2016

Shell received the largest volume of Comments (39,542).

2% 2% 1%

95%

BP global Suncor Energy Chevron Shell

Share Of Voice – Comments

Page 17: Social Media Report - Oil Companies September 2016

Shell received the largest volume of Shares (180,660).

1%1%0%

98%

BP global Suncor Energy Chevron Shell

Share Of Voice – Shares

Page 18: Social Media Report - Oil Companies September 2016

During this time period, #TheWinningIngredient was the most engaging run by Shell. BP global published the most (7) in its

#SuperCharge campaign.

0 1 2 3 4 5 6 7 8

0 100 200 300 400 500 600 700 800 900

NO DATA(Chevron)

#SuperCharge(BP global)

#TheWinningIngredient(Sh

ell)

NO DATA(Suncor Energy)

Number of Posts

Engagement Score

Engagement Score Number of Posts

Campaign Comparison

Page 19: Social Media Report - Oil Companies September 2016

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