Social media offerings - Brand Listening and Monitoring

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Transcript of Social media offerings - Brand Listening and Monitoring

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Background – AIM Consultancy

Social Media Research

Traditional Media Research

Who are we

Experienced players (10+ years) in the field of research. We provide various research based solutions for Healthcare/Pharmaceutical, Consumer Goods/FMCG, Telecom and Technology Sectors

Our Key Offerings

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Our Capabilities/OfferingsSocial Media Offerings

• Category Overview (Awareness/Perception/Sentiment/Consideration)

• Brand Performance tracking/monitoring/listening

• Event/Campaign Tracking - Analysis/Monitoring (Pre/During/Post)

• 5 W Framework Analysis (What, Where, Who, Why and When)

• Impact Analysis (Crisis/Adverse Events Monitoring, Real time alerts)

• Patient Pathway Analysis

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Brand1, xx%

Brand3, xx%

Brand2, xx%

Share of Voice

Jan, 2016

N = XXX

Twitter, xx%

Facebook, xx%

Channel Breakup

N = XXX

Jan, 2016

Sample Dashboard

Existing User, xx%

Switcher, xx%Loyalist, xx%

Stakeholder Break-up

Jan, 2016

N = XXX

Medical Ailments

Product Efficacy

Recommendations

Brand Affinity

Product Promotion

Product Variants

Price and Availability

Product Usage

Generic Mentions

Brand Preference

63%

49%

19%

14%

13%

9%

6%

7%

2%

2%

Negative xx%

Positive, xx%

Neutral, xx%

Sentiment Analysis

Jan, 2016

N = XXX

Key Theme Analysis Word Cloud

N = XXX

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Thank You!