Social Media Intro

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description

Presentation from an intro to Social Media I am doing with a Scottish SME soon. They have requested practical work around Facebook and Twitter.

Transcript of Social Media Intro

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Social Media

Listening

Product Research

EngagementAwareness

Sales

What Does It Offer Us?

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Mix It Up...

Sales???

Serve

EngageListen

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Golden Rules of Social Media

Get the right people involved

Do the groundwork

Have a Strategy

Create an Engagement Policy

Start slowly!!!

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Golden Rules of Social Media

Be creative & innovative

Be transparent

Build relationships

Stay relevant

Get the mix right

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Know your Tools - Twitter

Short &

Sharp

Drive Traffic & Track

Share Info

Serve &

RewardTwitter

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Know your Tools - Facebook

Rich Conten

t

Low Frequency

Higher Scope Web Integra

tionFacebook