Social Media in action with the Houston Zoo

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Houston Zoo Social Media Case Study: When Online Marketing goes WILD!! http://www.flickr.com/photos/16638697@N00/272814244/ http://www.flickr.com/photos/cybertoad/3224699416 Ed Schipul // Schipul - The Web Marketing Company // [email protected]
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    17-Oct-2014
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Ed Schipul's PRSA Travel and Tourism Conference presentation on practical usage of online marketing and social networks for the Houston Zoo (www.houstonzoo.org).

Transcript of Social Media in action with the Houston Zoo

Page 1: Social Media in action with the Houston Zoo

Houston Zoo Social Media Case Study:When Online Marketing goes WILD!!

http://www.flickr.com/photos/16638697@N00/272814244/http://www.flickr.com/photos/cybertoad/3224699416

Ed Schipul // Schipul - The Web Marketing Company // [email protected]

Page 2: Social Media in action with the Houston Zoo

What we’ll talk about:

•Storytelling

•Real World meets Virtual World

•Online Community (isn’t for the birds)

Find this presentation:www.slideshare.net/eschipul

http://www.flickr.com/photos/sulla55/3305169516

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1.6 million visitors / year4,500 animalsEstablished in 1922

http://www.flickr.com/photos/gsloan/1279044167

www.houstonzoo.org // www.houstonzooblog.org // www.flickr.com/houstonzoo // www.twitter.com/houstonzoo

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Markets are Conversationswww.cluetrain.com // 95 Theses from 1999

www.flickr.com/photos/herselfsphotos/945412753

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Social Media to tell a Storyhttp://www.flickr.com/photos/cybertoad/3211981392

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So my point is...

1. Message 4. Plot

2. Conflict 3. Characters

4 Elements of Storytelling

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Celebrating the life of Mac, the baby elephantwww.houstonzooblog.com

•Mac naming contest (7500 entries)

•Mac’s birthday card contests

•Elephant adoption packets (thousands sold and increased awareness)

Mac the baby elephant (2006 - 2008)

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Embeddable pics and videos

1000’s of personal Stories

http://www.houstonzoo.org/herpesvirusresearch/

Research Fund Drive

Helping a Community heal after a tragic losswww.houstonzoo.com/mac

http://www.youtube.com/user/houstonzoo

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2008: Year of the FrogCombining Online Storytelling with Real World calls to action

Conservation Blog

Frog videos to share

Calls to Action

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Houston Zoo Frog Blogwww.houstonzooblog.com/frog_blog

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Real World meets Virtual World

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Houston Zoo on Facebook (www.facebook.com) www.facebook.com/pages/Houston-Zoo-Inc/15008187525#

Strong fan following

Visual announcements

Fan photos

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Planning an Online Fan Photo Day at the Zoohttp://www.houstonzoo.org/photographyday/

37 ‘Yes’36 ‘Maybe’

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Facebook Ads - A big bang in a small packageChildren’s Museum of Houston (www.cmhouston.org)

s

• Integrated newsletter sign up campaign• Hundreds of email adds / Over one million impressions• Under $400 in paid ads

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Online Community Buildinghttp://www.flickr.com/photos/imelda/1317211500

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Twitter includes others in ongoing dialogueHouston Zoo on Twitter: www.twitter.com/houstonzoo

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Houston Zoo pals growing their own networksContinuing the Mission and the Online momentum

www.twitter.com/RhinosIRF

www.twitter.com/krussohzg

www.flickr.com/photos/rhinosirf/

www.youtube.com/user/IntlRhinoFoundationhttp://intlrhinofoundation.wordpress.com/

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Let’s review:

•Pick your charactersand tell your Story

•Combine online and offline events and promotions

•Pay attention to youronline relationships

Find this presentation:www.slideshare.net/eschipul

http://www.flickr.com/photos/billtex48/2178056762

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Can we help you? Let us know!

Ed Schipul // CEO

Email: [email protected] Personal blog: www.eschipul.com Flickr: www.flickr.com/eschipul Twitter: www.twitter.com/eschipul