Social Media in a Corporate Context Manchester 2010 - Marc Campman, Webjam

11
“The Cluetrain Manifesto” 10 tips (out of 99) to stay in “control” amid the chaos Marc Campman

description

A simple online search can tell the media, prospective investors or employees all they need to know about your business. Whether it is someone ranting in a forum or a video posted on YouTube, how can you stay in control amid the chaos?

Transcript of Social Media in a Corporate Context Manchester 2010 - Marc Campman, Webjam

Page 1: Social Media in a Corporate Context Manchester 2010 -  Marc Campman, Webjam

“The Cluetrain Manifesto”

10 tips (out of 99) to stay in “control”

amid the chaos

Marc Campman Director of Marketing

Webjam

Page 2: Social Media in a Corporate Context Manchester 2010 -  Marc Campman, Webjam

1. Markets are conversations

Page 3: Social Media in a Corporate Context Manchester 2010 -  Marc Campman, Webjam

2. Enabling powerful new forms of social organisation and knowledge exchange

Page 4: Social Media in a Corporate Context Manchester 2010 -  Marc Campman, Webjam

3. There are two conversations going on. One inside the company. One with the market.

Page 5: Social Media in a Corporate Context Manchester 2010 -  Marc Campman, Webjam

4. These two conversations want to talk to each other. They are speaking the same language.

Page 6: Social Media in a Corporate Context Manchester 2010 -  Marc Campman, Webjam

5. We wonder why you're not listening. You seem to be speaking a different language.

Page 7: Social Media in a Corporate Context Manchester 2010 -  Marc Campman, Webjam

6. The inflated self-important jargon you sling around — What's that got to do with us?

Page 8: Social Media in a Corporate Context Manchester 2010 -  Marc Campman, Webjam

7. We like this new marketplace much better. In fact, we are creating it.

Page 9: Social Media in a Corporate Context Manchester 2010 -  Marc Campman, Webjam

8. You're invited, but it's our world. Take your shoes off at the door.

Page 10: Social Media in a Corporate Context Manchester 2010 -  Marc Campman, Webjam

9. Companies that do not belong to a community of discourse will die.

Page 11: Social Media in a Corporate Context Manchester 2010 -  Marc Campman, Webjam

Markets are conversations

Talk is cheap

Silence is fatal

Marc Campman [email protected]