Social Media for Time-Strapped Entrepreneurs

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Social Media For Entrepreneurs @eskimon 1 We Are Social SOCIAL MEDIA SIMON KEMP WE ARE SOCIAL JANUARY 2015 BUILDING SUCCESS IN JUST 10 MINUTES PER DAY we are social FOR THE TIME-STRAPPED ENTREPRENEUR

Transcript of Social Media for Time-Strapped Entrepreneurs

Page 1: Social Media for Time-Strapped Entrepreneurs

Social Media For Entrepreneurs • @eskimon • 1 We Are Social

SOCIAL MEDIA

SIMON KEMP • WE ARE SOCIAL • JANUARY 2015

BUILDING SUCCESS IN JUST 10 MINUTES PER DAY

we are social

FOR THE TIME-STRAPPED!ENTREPRENEUR!

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Social Media For Entrepreneurs • @eskimon • 2 We Are Social

SIMON KEMP @eskimon

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SOCIAL FOR ENTREPRENEURS

WHAT IS SOCIAL REALLY ALL ABOUT? WHY IS SOCIAL RELEVANT TO ME? WHO SHOULD I BE ENGAGING?

HOW CAN I MAKE BEST USE OF SOCIAL? WHERE & WHEN SHOULD I BE POSTING?

WHAT SHOULD I DO TO GET STARTED? WHERE CAN I GET MORE (FREE) HELP?

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WHAT?

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AS A TERM, ‘SOCIAL MEDIA’ IS MISLEADING

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WE’RE GETTING TOO HUNG-UP ON THE ‘MEDIA’, AND MISSING THE SOCIAL MAGIC

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THE BEST SOCIAL ACTIVITIES FOCUS ON INTERACTION BEFORE EXTENDING REACH

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COUNT THE IMPRESSED, NOT THE IMPRESSIONS

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THIS EVENING WE’RE GOING TO EXPLORE WAYS TO MAXIMISE SOCIAL ENGAGEMENT

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BUT WHY WOULD THAT BE RELEVANT TO YOU AS AN ENTREPRENEUR IN THE FIRST PLACE?

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WHY?

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We Are Social @wearesocialsg • 13

GLOBAL DIGITAL SNAPSHOT

ACTIVE INTERNET USERS

TOTAL POPULATION

ACTIVE SOCIAL MEDIA ACCOUNTS

UNIQUE MOBILE USERS

ACTIVE MOBILE SOCIAL ACCOUNTS

FIGURE REPRESENTS UNIQUE MOBILE PHONE USERS

FIGURE REPRESENTS ACTIVE USER ACCOUNTS, NOT UNIQUE USERS

FIGURE REPRESENTS ACTIVE USER ACCOUNTS, NOT UNIQUE USERS

FIGURE REPRESENTS TOTAL NATIONAL POPULATION INCLUDING CHILDREN

FIGURE INCLUDES ACCESS VIA FIXED AND MOBILE CONNECTIONS

• Sources: Wikipedia, US Census Bureau; InternetLiveStats, InternetWorldStats; Facebook, Tencent, VKontakte; GSMA Intelligence

7.21

JAN 2015

URBANISATION: 53%

BILLION 3.10

PENETRATION: 42%

BILLION 2.08

PENETRATION: 29%

BILLION 3.65

PENETRATION: 51%

BILLION 1.69

PENETRATION: 23%

BILLION

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SOCIAL IS THE ONLY PRACTICAL WAY FOR US TO CONVERSE AND ENGAGE AT SCALE

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NB: ENGAGEMENT IS WHEN OTHER PEOPLE CARE, NOT JUST WHEN THEY’RE AWARE

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SO HOW CAN YOU START MAKING (BETTER) USE OF SOCIAL’S HUGE POTENTIAL?

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EFFECTIVENESS: DOING THE RIGHT THINGS EFFICIENCY: DOING THOSE THINGS RIGHT

!!

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A: DOING THE RIGHT THINGS

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“BECAUSE EVERYONE ELSE IS DOING IT” IS NOT A VALID REASON TO DO SOCIAL

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KNOW WHY YOU’RE DOING IT – AND WHAT YOU HOPE TO ACHIEVE – BEFORE YOU START

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WHO?

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IN ORDER TO SUCCEED, YOU FIRST NEED TO KNOW WHAT SUCCESS LOOKS LIKE

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WHAT CHALLENGES OR OPPORTUNITIES ARE YOU HOPING TO ADDRESS?

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WHO DO YOU NEED TO ENGAGE IN ORDER TO ADDRESS THEM?

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HOW DO THEIR BELIEFS OR ATTITUDES NEED TO CHANGE FOR YOU TO SUCCEED?

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START WITH WHAT YOU WANT PEOPLE TO UNDERSTAND – NOT WHAT YOU WILL SAY

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USE SOCIAL TO SHARE THINGS THAT CAN BUILD THAT UNDERSTANDING OVER TIME

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HOW? PART 1

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DO YOU REALLY UNDERSTAND WHAT YOUR AUDIENCES THINK OR BELIEVE?

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WHAT’S THE BEST WAY TO UNDERSTAND WHAT SOMEONE THINKS OR BELIEVES?

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SUCCESSFUL CONVERSATIONS ARE MORE ABOUT LISTENING THAN ABOUT TALKING

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SOCIAL LISTENING ALLOWS US TO UNDERSTAND AUDIENCES AT SCALE

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WHAT’S MORE, WE CAN LISTEN WHEREVER AND WHENEVER WE WANT OR NEED TO

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EVEN THE MOST TIME-STRAPPED ENTREPRENEUR CAN FIND 5 MINUTES…

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TO DO #1: CREATE TWITTER LISTS FOR KEY PEOPLE: CUSTOMERS, INFLUENCERS, ETC.

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GOOGLE ‘CREATE A TWITTER LIST’ TO LEARN HOW TO DO THIS; IT’LL TAKE YOU 3 MINUTES

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TO DO #2: USE FREE LISTENING TOOLS TO DIG DEEPER INTO PUBLIC CONVERSATIONS

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DOWNLOAD WE ARE SOCIAL’S FREE LISTEN, LEARN, EARN GUIDE FOR FULL DETAILS

CLICK !HERE TO !

DOWNLOAD !

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ESSENTIAL TIP #1: USE SOCIAL TO LISTEN MORE THAN YOU USE IT FOR PROMOTION

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HOW? PART 2

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THE BEST MARKETING IS ALWAYS BASED ON THE MOST SIMPLE COMMON SENSE

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TO SUCCEED IN SOCIAL, YOU NEED TO BE SOCIAL

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5 TRAITS OF SOCIAL PEOPLE

1. BE NATURAL 2. BE CONSIDERATE

3. BE SOCIABLE 4. BE GENEROUS

5. BE TRUE

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BE NATURAL: ENGAGE WITH PEOPLE LIKE A PERSON, NOT A SALESPERSON OR MARKETER

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BE CONSIDERATE: REALLY LISTEN TO PEOPLE AND FIND WAYS TO BE ‘THERE’ FOR THEM

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BE SOCIABLE: ENGAGEMENT IS ABOUT HOW YOU RESPOND TO OTHER PEOPLE, TOO

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The true spirit of conversation consists more in bringing out the cleverness of others than in showing a great deal of it yourself; he who goes away pleased with himself and his

own wit is also greatly pleased with you. ~ Jean de La Brùyere

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BE GENEROUS: OFFER PEOPLE VALUE BEFORE ASKING SOMETHING IN RETURN

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BE TRUE: DON’T TRY TO BE WHAT YOU’RE NOT – AUTHENTIC IS BETTER THAN COOL

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DOWNLOAD OUR FREE, IN-DEPTH HOW-TO GUIDE – SOCIAL BRANDS – TO LEARN MORE

CLICK !HERE TO !

DOWNLOAD !

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LET’S LOOK AT GENEROSITY IN A BIT MORE DETAIL

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THE EASIEST WAY TO EARN SOMEONE’S ATTENTION IS TO OFFER THEM REAL VALUE

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MOST MARKETING FAILS BECAUSE IT INTERRUPTS US TO TRY AND SELL US THINGS

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BUT WE CAN USE SOCIAL MARKETING TO HELP PEOPLE ACHIEVE THEIR OBJECTIVES

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WHAT CAN YOU OFFER AUDIENCES FOR FREE IN SOCIAL THAT THEY’LL REALLY WANT?

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ESSENTIAL TIP #2: WHEN TALKING IN SOCIAL, ALWAYS ADD AUDIENCE VALUE

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HOW? PART 3

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THE NUMBER ONE QUESTION I GET ASKED BY CLIENTS: WHAT SHOULD I TALK ABOUT?

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THE SIMPLE ANSWER: TALK ABOUT WHAT YOUR AUDIENCE CARES ABOUT

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BUT!

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MAKE SURE YOU ADD DISTINCT VALUE – DON’T JUST JUMP ON THE BANDWAGON

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ADDING VALUE: BETTER, EASIER, FASTER, RICHER, MORE REWARDING, MORE FUN,…

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IDENTIFY SOME KEY THEMES AND BUILD ON-GOING, VALUABLE CONTENT AROUND THEM

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USE BLOGS, VIDEOS, TWEETS, ETC. TO SHARE DIFFERENT CONTENT AROUND YOUR THEMES

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TO DO #3: LEARN TO ‘RE’: RECYCLE, REUSE, REPURPOSE, REWARD, AND RESPOND

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REPURPOSE AND RECYCLE CONTENT INTO ‘SNACKS’ THAT ENRICH YOUR FEED

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CREATE SMALL PIECES OF DAILY CONTENT TO HELP BUILD ENDURING ENGAGEMENT

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OFFER PEOPLE SOLUTIONS INSTEAD OF TRYING TO SELL THEM PRODUCTS

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YOU DON’T NEED TO BE THE ONE CREATING ALL THE CONTENT THAT YOU SHARE, EITHER

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SHARE THIRD-PARTY CONTENT WITH YOUR OWN THOUGHTS TO ADD NEW VALUE

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REPOSTING COMMUNITY CONTENT (WITH ATTRIBUTION) HELPS BUILD RELATIONSHIPS

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BUT ONCE YOU’VE GOT IT, WHAT SHOULD YOU DO WITH ALL THIS GREAT CONTENT?

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B: DOING THINGS RIGHT

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WHERE? WHEN?

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THE CHANNELS YOU USE DEPEND ON WHAT YOU WANT TO SHARE, AND WITH WHOM

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THE BIGGEST PLATFORM IS NOT ALWAYS THE BEST FOR YOUR NEEDS

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TAKE TIME TO UNDERSTAND YOUR AUDIENCE’S BEHAVIOUR, AND FOLLOW THAT

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THE SECOND-TOP QUESTION I GET FROM CLIENTS: HOW OFTEN SHOULD I POST?

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“HOW OFTEN SHOULD I SPEAK TO MY FRIENDS?”

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YOU CAN SHARE AS OFTEN AS YOU HAVE SOMETHING VALUABLE TO OFFER

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BUT: REMEMBER THAT YOU SHOULD AIM TO LISTEN TWICE AS MUCH AS YOU TALK

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ESSENTIAL TIP #3: ‘FREQUENT SNACKS’ ARE THE MOST EFFICIENT SOCIAL APPROACH

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3 ESSENTIAL SOCIAL SKILLS

1.  LISTEN MORE THAN YOU TALK

2.  ALWAYS ADD AUDIENCE VALUE

3.  GO FOR ‘FREQUENT SNACK’ SHARING

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WHAT NEXT?

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TO DO TODAY: GET STARTED, AND KEEP EXPERIMENTING

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IF YOU NEED HELP: GET FREE, ON-GOING TIPS AND ADVICE AT WEARESOCIAL.SG

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@eskimon

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GOOD LUCK!

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WE ARE SOCIAL SINGAPORE

SIMON KEMP, REGIONAL MANAGING PARTNER

@WEARESOCIALSG

[email protected]

+65 6423 1051

HTTP://WEARESOCIAL.SG