Social Media For Small Business - The User's Guide

102
Social Media For Small Businesses A User’s Guide Feb 3rd, 2015

Transcript of Social Media For Small Business - The User's Guide

Page 1: Social Media For Small Business - The User's Guide

Social Media For Small Businesses

A User’s Guide

Feb 3rd, 2015

Page 2: Social Media For Small Business - The User's Guide

Three Questions.

Page 3: Social Media For Small Business - The User's Guide

1 - What do You Want to Say?

Page 4: Social Media For Small Business - The User's Guide

2 - To Whom?

Page 5: Social Media For Small Business - The User's Guide

3 -Using which communications

channel(s)?

Page 6: Social Media For Small Business - The User's Guide

1 - What? 2 - To Whom?

3 - How?

Page 7: Social Media For Small Business - The User's Guide

Right Now -

Where are your customers?

Page 8: Social Media For Small Business - The User's Guide

Right Now-

Where are the people you want to influence?

Page 9: Social Media For Small Business - The User's Guide

Advertising Vs

Marketing

Page 10: Social Media For Small Business - The User's Guide

Advertising is a call to action.

Page 11: Social Media For Small Business - The User's Guide

Marketing is building a relationship.

Page 12: Social Media For Small Business - The User's Guide

Social Media Advertising?OR

Social Media Marketing?

Page 13: Social Media For Small Business - The User's Guide

Advertising - Campaign- Call to Action- Return on

Investment.

Page 14: Social Media For Small Business - The User's Guide

Marketing - Mood Music - Longer Lead in - Lasting relationships.

Page 15: Social Media For Small Business - The User's Guide

2 - To Whom?

Page 16: Social Media For Small Business - The User's Guide

Consumers have become ridiculously

sophisticated.

Page 17: Social Media For Small Business - The User's Guide

70% of the sales process is completed

before they ever come near you.

Page 18: Social Media For Small Business - The User's Guide

Who is your target market?

Who is your ideal customer?

Page 19: Social Media For Small Business - The User's Guide

Know Your Customer.

Page 20: Social Media For Small Business - The User's Guide

What do they do?

Describe their life.

Page 21: Social Media For Small Business - The User's Guide

Where do they hang out?

Page 22: Social Media For Small Business - The User's Guide

Where do they hang out online?

Page 23: Social Media For Small Business - The User's Guide
Page 24: Social Media For Small Business - The User's Guide

Facebook 2/3

Twitter 3/10

LinkedIn 1/4

Google+ 1/4

Instagram 1/5

Page 25: Social Media For Small Business - The User's Guide

Pinterest 1/10

Tinder 1/25

Plenty of Fish 1/100

Grindr <1/100

Page 26: Social Media For Small Business - The User's Guide

What is this saying to you?

Page 27: Social Media For Small Business - The User's Guide

You’ve got to be where they are.

Page 28: Social Media For Small Business - The User's Guide

But how do I get their attention

?

Page 29: Social Media For Small Business - The User's Guide

Good Question…I’m glad you asked me

that.

Page 30: Social Media For Small Business - The User's Guide

Let’s talk about CONTENT MARKETING

Page 31: Social Media For Small Business - The User's Guide

Definition 1: Content Marketing is the delivery of valuable, relevant and consistent information to

attract and acquire a defined audience.

Page 32: Social Media For Small Business - The User's Guide

Definition 2: The Art Of Communicating

With Customers Without Selling.

Page 33: Social Media For Small Business - The User's Guide

Some Examples

Page 34: Social Media For Small Business - The User's Guide

1897

Page 35: Social Media For Small Business - The User's Guide

2013

Page 36: Social Media For Small Business - The User's Guide
Page 37: Social Media For Small Business - The User's Guide
Page 38: Social Media For Small Business - The User's Guide
Page 39: Social Media For Small Business - The User's Guide

But they’re huge businesses with loads of

money.

I can’t do that!

Page 40: Social Media For Small Business - The User's Guide

Content Marketing Can Be Simple And

Affordable

Page 41: Social Media For Small Business - The User's Guide

Never Self Limit!

Page 42: Social Media For Small Business - The User's Guide

Share Your Expertise

Page 43: Social Media For Small Business - The User's Guide

Upcoming Trends

Page 44: Social Media For Small Business - The User's Guide

Facilitate Discussion

Page 45: Social Media For Small Business - The User's Guide

Reinforce your brand -Healthy AND Fun

Page 46: Social Media For Small Business - The User's Guide

A bit of fun?

Page 47: Social Media For Small Business - The User's Guide

Share inspirational content

Page 48: Social Media For Small Business - The User's Guide
Page 49: Social Media For Small Business - The User's Guide

One night stands might be fun - but relationships that go the distance are

more rewarding.

Page 50: Social Media For Small Business - The User's Guide

Developing Your Content Marketing

Strategy

- The How To Guide

Page 51: Social Media For Small Business - The User's Guide

Goals - What do you want to achieve?

Page 52: Social Media For Small Business - The User's Guide

YOUR AUDIENCE.

Who are they?

What do they need?

Where are they seeking their answers?

Page 53: Social Media For Small Business - The User's Guide

Which platforms will you use?*

(*Why would you be where they are not?)

Page 54: Social Media For Small Business - The User's Guide

Creation Vs Curation?

Page 55: Social Media For Small Business - The User's Guide

OR/

Page 56: Social Media For Small Business - The User's Guide

Creation AND

Curation?

Page 57: Social Media For Small Business - The User's Guide

Time!

3-6 Months

1 hour per day minimum

Page 58: Social Media For Small Business - The User's Guide

Scheduling Services

-Hootsuite -Buffer

-Tweetdeck

Page 59: Social Media For Small Business - The User's Guide

Track what’s working.

Amend accordingly.

Page 60: Social Media For Small Business - The User's Guide

Be Patient.

Page 61: Social Media For Small Business - The User's Guide

BE HUMAN

-Get Real-Show Your Flaws

-Live In The Moment-Reveal Your True

Character

Page 62: Social Media For Small Business - The User's Guide

So….you’ve found your voice. Your banging out great original content. But not enough people are seeing it. What to

do??????

Page 63: Social Media For Small Business - The User's Guide

Advertise???

Page 64: Social Media For Small Business - The User's Guide

B 2 C = Facebook2/3 have an account

Page 65: Social Media For Small Business - The User's Guide
Page 66: Social Media For Small Business - The User's Guide
Page 67: Social Media For Small Business - The User's Guide
Page 68: Social Media For Small Business - The User's Guide
Page 69: Social Media For Small Business - The User's Guide
Page 70: Social Media For Small Business - The User's Guide
Page 71: Social Media For Small Business - The User's Guide
Page 72: Social Media For Small Business - The User's Guide
Page 73: Social Media For Small Business - The User's Guide
Page 74: Social Media For Small Business - The User's Guide
Page 75: Social Media For Small Business - The User's Guide
Page 76: Social Media For Small Business - The User's Guide
Page 77: Social Media For Small Business - The User's Guide
Page 78: Social Media For Small Business - The User's Guide
Page 79: Social Media For Small Business - The User's Guide
Page 80: Social Media For Small Business - The User's Guide
Page 81: Social Media For Small Business - The User's Guide
Page 82: Social Media For Small Business - The User's Guide
Page 83: Social Media For Small Business - The User's Guide
Page 84: Social Media For Small Business - The User's Guide
Page 85: Social Media For Small Business - The User's Guide
Page 86: Social Media For Small Business - The User's Guide
Page 87: Social Media For Small Business - The User's Guide
Page 88: Social Media For Small Business - The User's Guide
Page 89: Social Media For Small Business - The User's Guide
Page 90: Social Media For Small Business - The User's Guide
Page 91: Social Media For Small Business - The User's Guide

Twitter, anyone?

Page 92: Social Media For Small Business - The User's Guide
Page 93: Social Media For Small Business - The User's Guide

LinkedIn!(We’re nearly there)

Page 94: Social Media For Small Business - The User's Guide
Page 95: Social Media For Small Business - The User's Guide
Page 96: Social Media For Small Business - The User's Guide
Page 97: Social Media For Small Business - The User's Guide
Page 98: Social Media For Small Business - The User's Guide
Page 99: Social Media For Small Business - The User's Guide

People engage with brands not because they have to watch

ads, but because they are truly drawn in. Ideas have to earn

their way in. Our job is to start the conversation.

- Marc Pritchard,Global Brand Building Officer

Proctor & Gamble

Page 100: Social Media For Small Business - The User's Guide

1 - What? 2 - To Whom?

3 - How?

Page 101: Social Media For Small Business - The User's Guide

Social Media For Small Businesses

Q&A

Page 102: Social Media For Small Business - The User's Guide

THE END.