Social media for museums workshop : Museums Association Conference 2011

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© webyogi Building Social Media Networks Museums Association Conference 2011

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Social media for museums workshop : Museums Association Conference 2011. Building your social networks, social media case studies, creating a social media plan, measuring social media, social media tools & the importance of SEO.

Transcript of Social media for museums workshop : Museums Association Conference 2011

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Building Social Media NetworksMuseums Association Conference 2011

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Build your social networks…

• What is Social Media?• Social media case studies• Social media game• Measuring social media

hashtag #museums2011

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Why you should be excited

about Social Media

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800 million users

200 million on Twitter1 billion tweets a week

2nd largest search engine

Whoa! Google+ surpasses 43 Million Users

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Re- thinking marketing

Old style Marketing

• Telemarketing• Trade shows & events• Direct mail• Email • Print• TV/Radio ads

Interruption based

New Inbound Marketing

• Search Engine Optimisation• Blogging• Social Media• Really Simple Syndication

(RSS)• Videos• Mobile

Permission based

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Traditional Marketing

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Digital Marketing

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Social media is…Just about human beings having

conversations and relationships through the use of  online technology. It’s simply a new form of mass media.

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Social media – Who gives a damn?

• Low cost • Unlimited access• Simplicity• Global reach• SEO social signals• Measurability

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Social Media In MuseumsCase Studies

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Brooklyn Museum

Brooklyn Museum: Community: Posse

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Social media GameThis game introduces you to social media & gets you thinking about how to use it ….

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Pick 2 Cards only

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Choose a Museums Audience

• Mum – Looking for free local activities• Student – Researching topic• Local Historian – Looking for archives• Art Lover – Interested in exhibitions• Older Person – Looking for activities

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Lets play!Match audiencesto social media cards

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Fish wherethe fish are…

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Tools to help

Use these tools to find out where audiences go online

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Different audiences like …

• Creators blogging, making videos• Critics reviewing, commenting• Collectors bookmarking, rss feeds• Joiners Facebook, Twitter, communities• Spectators Blogs,Video,Forums,Reviews• Inactives none of the above!

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http://www.forrester.com/empowered/tool_consumer.html

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Social media toolkit

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Use multiple social media tools

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Social Media MeasurementSocial Media Metrics…

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Social media ROIGoal = Ticket sales•Baseline : Where do you stand now?•Are people that find your website from Twitter clicking on your booking pages? •Set up a goal to reach payment success page in Google Analytics

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How to measure ROI•Set up Segments, Goals & Funnels - Analytics

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Social media traffic = 7,963 more visits

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Facebook insights

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Social media plan“Social media should be

integrated with wider business objectives”

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5 step social media plan

1: Listen2: Prepare3: Engage4: Go Offline5: Measure Success

http://mashable.com

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What next?• Seduce your fans• Create great content• Outreach to bloggers• Encourage reviews• Make content shareable• Mobile website

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Before you go….Think SEO!

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Follow @webyogi

Looking for digital marketingSEO or social media advice?

Visit www.webyogi.co.uk

Thank you!Any questions?

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Thank you to the following companies for original content…

Seomoz – SEO pyramidForrester – Socio technographic ladderMuseumNext – Workshop gameMashable – Social media planFlowtownBrighton Museums

Credits