Social Media for Collaboration & Information Management
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Social Mediafor collaboration and
information management
Suw Charman-AndersonSocial Technologist
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Information is everywhere
‣ There is more information available now than ever before
‣ How do you organise it?
‣ How do you store it?
‣ How do you re-find it?
‣ How do you share it?
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Types of tasks
‣ Collect and organise information
‣ Share information
‣ Collaborate
‣ Talk to people
‣ Find people
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Blog
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Blog Blog
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Blog Blog Blog
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Blog Blog Blog
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Blog Blog Blog
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Blog Blog Blog
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Blogs
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Blogs
Aggregator
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Blogs
Aggregator
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Blogs
Aggregator
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Blogs
Aggregator
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Blogs
Aggregator
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A few facts about email
‣ Majority get too much email
‣ 38% - more than 100 emails a day
‣ 13% - more than 250 emails a day
‣ Spend too much time in email
‣ 56% - more than 2 hours a day
‣ 22% - more than 4 hours
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We love email
‣ We check email more often than we think
‣ 50% say every hour
‣ 35% say every 15 mins
‣ ...Actually it’s more like every 5 mins
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We *really* love email
‣ Average response time is 1 min 44 sec
‣ 70% of us respond within 6 seconds
‣ ... that’s faster than a phone ringing 3 times
‣ And it takes 64 seconds to recover our train of thought.
‣ That’s 8 hours a week for the worst
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What do you use email for?
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Case Study
‣ Carnegie UK Trust ‣ Basecamp‣ Socialtext‣ Delicious‣ Blog‣ Twitter
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Case Study
‣ Book Oven‣ Basecamp‣ Socialtext‣ Skype‣ IM‣ Laconica‣ UserVoice (via RSS)
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With thanks to
‣ http://www.flickr.com/photos/caseywest/346329776/
‣ http://www.flickr.com/photos/12148520@N00/360505392/
‣ http://www.flickr.com/photos/observers_pov/158778047/
‣ http://www.flickr.com/photos/frogmuseum2/174206835/
‣ http://www.flickr.com/photos/mshades/559652022/
‣ http://www.flickr.com/photos/mandj98/273301364/
‣ http://www.flickr.com/photos/holster/3703709645/
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Suw Charman-Andersonsocial technologist
[email protected]@suw on Twitter
strange.corante.comsuw.org.uk
+44 (0)7809 718877