Social Media: Changing the Face of Response
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Presentation at the 2014 Disaster Preparedness Academy. We’ve all witnessed the power and immediacy of social media in emergency response and influencing world events. It is imperative that organizations have a social media strategy in place for emergencies. This workshop will discuss why social media is viewed as a critical element in crisis response using real-world examples such as Superstorm Sandy and the Boston Marathon. Participants will learn about common social platforms, and how they can be incorporated into disaster planning. Tools, resources and techniques will be shared that will help organizations build an online presence now that will play a vital role when the next disaster occurs.
Transcript of Social Media: Changing the Face of Response
Presentation sources: "IDC-Facebook Always Connected.pdf - File
Shared from Box." IDC-Facebook Always
Connected.pdf - File Shared from Box. N.p., n.d.
Web. 6 Sept. 2014. <https://fb-
public.app.box.com/s/3iq5x6uwnqtq7ki4q8wk>
.
Anderson, Monica, and Andrea Caumont. "How
social media is reshaping news."Pew Research
Center RSS. N.p., 24 Sept. 2014. Web. 21 Oct.
2014. <http://www.pewresearch.org/fact-
tank/2014/09/24/how-social-media-is-
reshaping-news/>.
Keys, Matthew. "Boston EMS after bomb blast:
"Get on social media"."SoundCloud.
Broadcastify, 13 Apr. 2013. Web. 21 Oct. 2014.
<https://soundcloud.com/mary-jo-flynn-
3/sets/boston/s-7oIG2>.
Free training classes: IS-42: Social Media in Emergency Management
https://training.fema.gov/EMIWeb/IS/courseOv
erview.aspx?code=is-42
PER-304: Social Media for Natural Disaster
Response and Recovery
https://ndptc.hawaii.edu/training/catalog/23
Recommended networks: LinkedIn Group: #SMEM Social Media for
Emergency Management
https://www.linkedin.com/groups?home=&gid
=3788548
LinkedIn Group: Virtual Operations Support
Teams (VOST)
https://www.linkedin.com/groups?home=&gid
=4041225&trk=my_groups-tile-grp
Virtual Operations Support Group www.vosg.us
Blog: Social Media for Emergency Management
www.sm4em.org
#SMEMChat every Friday 9:30 AM Pacific time
on twitter; #SMEM any time
Reports: Virtual Social Media Working Group (VSMWG)
Report, “Using Social Media to Enhance
Situational Awareness and Decision Support”
http://www.firstresponder.gov/TechnologyDoc
uments/Using%20Social%20Media%20for%20E
nhanced%20Situational%20Awareness%20and
%20Decision%20Support.pdf
Additional VSMWG reports:
http://www.ghinternational.com/resources
Contact
Mary Jo Flynn, MS, CEM Emergency Management Assistant Director
About.me/mflynn
Twitter: @MaryJoFly
LinkedIn: www.linkedin.com/in/mjflynn001/
Email: [email protected]
