Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used...
-
Upload
merilyn-cole -
Category
Documents
-
view
215 -
download
0
Transcript of Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used...
![Page 1: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/1.jpg)
Social Media and Governance
Bimal Pratap Shah
![Page 2: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/2.jpg)
What is Social Media?
Websites and applications used for social networking
![Page 3: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/3.jpg)
Engagement
The opportunity of social media and
government is not economic or
technological. Its emotional
Aneesh Chopra CTO of U. S. Government
![Page 4: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/4.jpg)
Humanize
Social Media is not a second website, it’s a community
-Tristram Perry, U. S. State Department
![Page 5: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/5.jpg)
Current Status
• 1.1 Billion Facebook users • 550 Million Twitter users• 1 Billion YouTube users• Pinterest and Tumblr fastest growing social networks• 78% of US Facebook user are mobile• Despite privacy concerns, we still share on Facebook• 27% of time spent online is Social• 7.40 Million photos are posted in Instagram per Day,
![Page 6: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/6.jpg)
When you give everyone a voice and give people power, the system usually ends up in a really good place.
![Page 7: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/7.jpg)
Digital Natives
![Page 8: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/8.jpg)
Political Participation
• Social Media has created new forms of political participation– Like/promote material– Encourage others to vote– Post thoughts on issues– Repost political content– Encourage others to act– Post links to political stories– Belong to political group on SNS– Follow officials/candidates on social media
![Page 9: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/9.jpg)
Gov 2.0
![Page 10: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/10.jpg)
Government 2.0
• Using technology to realize a more open, transparent and consultative form of government.
• Citizens are invited more openly into a participative and empowering relationships with government in at least three main areas:– Service design and delivery– Workings and arrangements of the public sector and
governance– Public policy and decision making
![Page 11: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/11.jpg)
![Page 12: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/12.jpg)
Followers• Barack Obama - 33 Million • Turkish President Abdullah – 7.2 Million• Jordan’s Queen Rania – 1 Million +• Russian President Dimitry Medveded • Brazil President Dilam Rouseff• Argentinian President Cristina Fernandez De
Kircher• Colombian President Juan Manuel Santos• Mexican President Enrique Pena Nieton• Prime Minister of UAE Sheikh Mohammed
![Page 13: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/13.jpg)
Cases
![Page 14: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/14.jpg)
Australia
• 50 Federal Agencies now have Facebook page• 100 agencies now have official Twitter
accounts• Agencies are frequently blogging• 133 Web 2.0 related initiatives are currently
being run by government agencies.
![Page 15: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/15.jpg)
Varied usage
• Regulation• Law enforcement• Cross-agency collaboration, • Knowledge and human resource management• Political participation and transparency• Public sector information• Service provision
![Page 16: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/16.jpg)
US Government
• Immediacy, ease of use, and low barrier to entry
• Gov can receive information from population• Connect large populations and remote groups• Entire generation of voters and taxpayers now
expect to communicate and conduct transaction through social media
![Page 17: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/17.jpg)
Australian Government
• Make democracy more participatory• Improves quality and responsiveness of
services like education, health etc• Cultivates and harnesses the enthusiasm of
citizens• Unlocks immense economic and social value• Makes polices and services more responsive
to citizen’s need.
![Page 18: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/18.jpg)
Iceland• Pioneer of the social media use• Constitutional Council posted draft clauses on its
interactive website for public to join a discussion on council’s Facebook page.
• Interviews of members were regularly posted on YouTube and Twitter
• The council received 16,000 suggestions• The council wrote 15 different versions• The crowd-sourced constitution was approved in
a referendum by a 2-1- margin
![Page 19: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/19.jpg)
New Zealand
• Citizen participation in legislation• Police Act wiki was created in 2007 for citizens to
suggest the wording for a new act of Parliament • Wiki produced hundreds of constructive edit• Three main outcomes– Fresh ideas were raised– Increased awareness and engagement in the police
Act’s review– Increased awareness on government’s use of social
media
![Page 20: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/20.jpg)
E-rulemaking
• Use of new digital technologies in the development and implementation of regulations
• US has been implementing e-rulemaking since 1990s
• Social media in E-rulemaking has led to Rulemaking 2.0.
![Page 21: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/21.jpg)
Rulemaking 2.0
• Use social media to – Alert and engage stakeholders and members of
the general public about rulemaking– Build online discussion communities that are able
to support effective rulemaking participation
Regulation Room- a joint initiative of Cornell University and the US Department of Transport.
![Page 22: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/22.jpg)
Knowledge Management
• Diplopedia- a wiki-based encyclopedia for State Department personnel developed to improve diplomacy through information sharing
• 18,000 articles including biographies of foreign leaders and 1200 acronyms
• Nearly 6,000 registered contributors• 35,000 + page views every week• An average user visit of 3.5 minutes per article
![Page 23: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/23.jpg)
Information Sharing
• City of Jakarta- 10 million citizens- considered the second worst city after Bangkok
• Each day six million commuters take two to three hours to travel to Jakarta
• Jakarta police helps the citizens by using a social media application to give real time information of traffic condition
• The Social Media account has a huge following
![Page 24: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/24.jpg)
Using Social Media in Government
• Describe how you can use social media to address the five topics discussed in the chapter– Constitutions and Laws– E-Rule Making– Knowledge Management– Combatting Corruption– Local Government Application
![Page 25: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/25.jpg)
Challenges
• Open is a real challenge• The Desire for control is ingrained in our
genes, our lives, our education• Open can mean out-of-control & chaotic• Openness can create risk• Open may feel unsafe
![Page 26: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/26.jpg)
Open
Anything ‘Social’ must be Open
![Page 27: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/27.jpg)
Extreme Reputation Economy
• The absence of accurate, real time and verified data about you or your business may soon mean that you virtually don’t exist
![Page 28: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/28.jpg)
Privacy
Privacy becomes an action we must take
![Page 29: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/29.jpg)
![Page 30: Social Media and Governance Bimal Pratap Shah. What is Social Media? Websites and applications used for social networking.](https://reader035.fdocuments.net/reader035/viewer/2022062801/56649e1b5503460f94b08e53/html5/thumbnails/30.jpg)
Thank You