Social Innovation in Active and Healthy Ageing Give the “Butterfly Effect” a Chance !

Director Tuija Hirvikoski, PhDLaurea University of Applied Sciences

ENoLL Council Vice-ChairSendai-Finland Wellbeing Centre, RDI Unit steering croup memberCommittee of the Regions, Rapporteur Markku Markkula’s expert

AAL, E5, Sep 2011

“Facing some problem, people are part of the solution” |

“technology doesn’t solve problems,

people do” |

emotions facilitate learning and innovation” |

“Attitude! Proud Age!”

“Holistic approach and systemic nature of innovation”

For Good and Healthy Life

life maintaining behavioural

transformation

Technological, Medical Pharmaceutical

and Business Model Innovation

Human Aspect of Innovation

• to stop smoking, eat less, do more physical exercise is however hard ... social innovation may support us to design and maintain active and healthy habits on daily bases.. whilst technology assists

• emotions and senses boost learning and behavioural transformation. ... e.g. music, art and physical exercise effect positively on the memory of people who suffer from dementia.

5http://express2connect.org/

Express to Connect (E2C)

creative use of methods

to explore what loneliness is about and

to co-design with seniors an internet

based game to turn the loneliness into an

opportunity to express themselves

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Where can You Find Social Innovation?100 Social Innovation from Finland, ed. Ilkka Taipale

• the North Karelia Project• maternity clinics• health care centres• school meals • libraries• literacy (OECD Pisa)• text message (sms)• Linux• social mixing in urban

planning• ... societal innovation

Social innovation has been used to facilitate the transformation from an old health care

service system to a new one

in Pyörre a community of hospital professionals, users, politicians, students and companies co-designs a new regional the X-Ray and Laboratory Service system

Where to Find Social Innovation Communities?

SeniorLab (Cornella), FinalSpurt (Helsinki) and CaringTv (Espoo) are examples of multidisciplinary and multi-stakeholder environments, where innovation, value creation and service co-design is driven by senior citizens. They all empower seniors and other stakeholders by co-creating shared value.

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SeniorLab is a Social Innovation with Elderly by Citilab Cornellá > Social Transformation

Social learning

ICT learning

Cognitive learning

Industrial age senior identity

Senior as:

• cost

• dependent

• unproductive

• sick

• symbol of the past

Knowledge age senior identity

Senior as:

• owner of useful social knowledge

• autonomous

• valuable

• physically decline, but itelectually valuable

• creation of new ideas and solutions

• Social value• Meaning• Relationships

CLIENTAT HOMECaringTV

connection Interactiveprogramme

eWelfareservices

Peer discussions

Family connection

eContact

Activity programmes

Factual programmes

Club programmes

eAteneum

eLibrary

eParish

Exercise

Refreshment of memory

Quiz

Factual content

eSinging

ePrayer

eDoctor

eNurse

ePhysiotherapist

eSenior Advice

Blood pressure,weight,

well-being scale

Open conversation

Topical issuesSaturday coffee

session

News, health, etc.

Information

eBook Tips

Contact with loved ones

eDeacon(ess)

Information

Education

eMusic

eArt

Clinic Monitor

CaringTV®

Paula Lehtohttp://www.caringtv.fi/front_page.html

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CaringTV® Wellbeing, health care and good life!

• CaringTV is a service-oriented concept, which is based upon customer friendly and interactive programs and e-services. These programs support customer welfare through the aid of an interactive video connection. In addition, CaringTV offers the possibility for experts, families and peer supports to join the CaringTV customers life very easily. The aim is to support CaringTV customer's independent coping and living at home.

• CaringTV is an innovation, which maintains or improves the health and well being of its customers and their families. The e-services and programs, provided through an interactive connection, are cost efficient.http://www.caringtv.fi/front_page.html

Societal Innovation Scaling Up the LL Ecosystems

• In order to enhance the businesses and societal transformation, we need even more.

• In order to implement the Europe 2020, we need to scale up the LivingLabs ecosystems from micro level product development and social innovation to the regional, national and international levels.

• We need societal innovation to make the ecosystems to resonate. It will help us to develop the European Single Market, and it will generate new businesses and jobs.

Community Level Social Innovation Will Get a Change to Travel from Country to Country

• and to affect the quality of life of millions of people– Nordic Walking in Japan (Sendai-Finland Wellbeing Centre), – Japanese Clinical Art in Finland become Encounter Art (Tiina Pusa and

Hannele Niiniö), – Caring TV in Japan (Carmen Stahl)– Taiwanese students took their Biking LivingLab to Tibet, Indonesia and

Nepal () to facilitate the life of minorities - More than Biking– another student, Marlon Parker, started the first RLabs to empower

the local community in Cape Town with social media skills for community based social care, and the movement then took over to many other countries (RLabs).

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Encounter Art - Clinical Art

• Impact research by Masatake Uno

• Japan Clinical Art Association: Kiyoko Nishida - Nurturing the Minds and the Brain

• Encountering: Tiina Pusa and Hannele Niiniö: Laurea

• Tohoku Fukushi University

CaringTV® value creation for elderly people in Sendai, Japan, Carmen Stahl

Subjects of value for the elderly participants are: physical and mental health, social well-being, independence, accessible environment, activities and financial stability.

Challenges in life are: physical and mental health restrictions, lack of social connections, limited independence, access difficulties, lack of activities, financial difficulties and challenges when dealing with technical devices.

Three types of value opportunity attributes define the possible value features of CaringTV in Sendai:

(1) basic conceptual attributes (e.g. interactivity),(2) device-related attributes (e.g. high image

resolution) and (3) attributes with personal impact on the elderly

user (e.g. social participation).

Five types of enabler categories describe features which enable the value:

(4) the elderly CaringTV users themselves (e.g. elderly who live alone),

(5) professional contact partners (e.g. care managers),

(6) other contact partners (e.g. family members)(4) interaction content (e.g. services to support

mental health) and (5) organizational features (e.g. university as

CaringTV provider)

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More than Biking – Virtual LivingLab an Interface for Bikers, Product Development, Local History

and People

“connect different kind of bikers by increasing their riding motivation, sense of achievement, after-riding pleasure, and most important of all, the connection with biking friends”

Chong-Wey Lin PhD | National Chiao Tung University Taiwan http://www.atlaspost.com/bike http://www.facebook.com/.chongweylin |

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RLabs Cape Town

• To bring Social Change through the use of innovative ICT solutions• To impact, empower and reconstruct local and global communities through innovation• Description Our goal quite simply is to find innovative ways to bring about positive social

change in communitiesRLabs is a global movement that provides innovative solutions to address various complex problems. It creates an environment where people are empowered to make a difference in the lives of others.

- it is a movement by people for people- it is a movement of HOPE- it is a movement of CHANGE- it is a movement of OPPORTUNITY- it is a movement of LEARNING- it is a movement of INNOVATION- it is a Social Revolution

• An interaction space for collaborative design, creation, dissemination and application of knowledge- To develop and empower champions in communities through innovation- To give hope and make a difference- To be leaders in innovation continuously adding value

• /

http://www.rlabs.org

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From Gangster to Twitter, Clinton Liederman's story

• http://www.youtube.com/watch?feature=player_embedded&v=lbmmyRReBp0

• South Africa's Cape Town is one of the world's most violent places. The area of Athlone on the Cape Flats is dominated by the so-called "American Gang," whose ruthless members dominate the drugs trade working with international drug cartels in South Africa. Out of this crime ridden world a social media revolution is taking place in which former gang leaders have banded together to use social media to help their community. Its called RLabs.org and this is the story of one of its members, Clinton Liederman (@Clinton316), a drug addicted gangster for nine years and now a social media entrepreneur with nearly 1,000 Twitter followers.

Laurea Medical and Care Simulation Centre

http://www.nordicsimulators.fi/angliaruskin.zip

Self-renewal Multi-stakeholder Ecosystem of LLs Driven by Users

convergence of science

RDI

Education

spin-offs

Citizens and

users

Enablers

Public sector

for social and societal innovation

MNS, SMES

what is possible?

what is needed?multilevel

governance

third sector

cross-sectorco-operation

Laurea Learning by Developing Model + LivingLabs as a Social Innovation

• learning to innovate • creative and persistent entrepreneurial behaviour • support for growth towards ones own fullest potential• professional knowledge and skills, innovation related values, attitudes,

mindsets • holistic view: innovation and development in context • multi-level (local – global) networks• business models, spin-offs• structural transformation

– growth companies new jobs– industrial transformation– societal transformationwww.laurea.fi

The European Network of Living Labs(full presentation http://www.slideshare.net/anagrobles/some-enoll-slides-for-aal-forum)

• Living Labs have been characterised by the European Commission as Public-Private-People Partnerships (PPPP) for user-driven open innovation

• The European Network of Living Labs (ENoLL) is the international federation of benchmarked Living Labs

• Founded in 2006 in the auspices of the Finnish EU Presidency• 5 Waves of Membership applications have been launched,

resulting in 274 accepted Living Labs (6th Wave in Poznan)• International non-profit organization (ENoLL aisbl) under the

Belgian Law established on April 2010• ENoLL Office in Brussels in the heart of Europe, at the VUB

University Campus employing 2 staff members (ENoLL Services)

1st Wave – 19

2nd Wave – 32

3rd Wave – 68

4th Wave – 93

5th Wave - 62

Total 274

The European Network of Living Labs

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ENoLL after 5th wave

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ENoLL Organization

29th of August 2011 Second Living Labs Summer School 2011 Citilab Cornellà

Tuija HirvikoskiVice-President

Thematic Domains

Jarmo EskelinenVice-President

Deputy: Dave CarterCommunication,

Cities Network

Pieter BallonSecretariat

ENoLL Office: Anna Kivilehto, Ana Garcia

(Membership Administration)

Álvaro de OliveiraPresident

Work Groups. EU Presidencies. National Networks

ENoLL Council21 Members

Mikael BörjesonTreasurer

Deputy: Esa Ala-Uotila(Membership Operations)

Thematic Domain Living Labs Work Group

Coordination: Tujia HirvikoskiDeputy: Roberto Santoro

• Energy Efficiency• Health and AAL. Well Being• Smart Cities. • Creative and Interactive Media.• e-Government. e-Participation• Social Innovation. Social Inclusion• Thematic Tourism• Regional, territorial and rural development

of Smart Regions• Sustainable Mobility• Smart Manufacturing. Smart Logistics.• Security

ENoLL Strategy and Operation Work Group

Coordination: Álvaro OliveiraDeputy: Jesse Marsh

ENoLL Policy Work Group

Coordination: Seija Kulkki

Future Internet, Living Labs and Social Innovation

Convergence Work Group

Coordination: Pieter BallonDeputy: Jo Pierson

Foreign Affairs ENoLL Work Group

Coordination: Álvaro OliveiraDeputy: Jarmo Eskelinen

Amsterdam – Africa Helsinki – Asia

Lisbon - North and South AmericaLjubljana - Central and Eastern Europe,

Euro-Med

Some examples of ENoLL Living Labs tackling Ageing Well and AAL

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• SILAB (UK): Social Informatics lab (UK): Currently the Social and Business Informatics Group is a partner of an EU funded project – OLDES- (www.oldes.eu) which aims to offer new technological solutions to improve the quality of life of older people. http://www.openlivinglabs.eu/sites/enoll.org/files/social-informatics-lab.pdf

• FZI Living Lab Ambient Assisted Living (GE): is an open innovation network and living lab supporting research and evaluation activities for Ambient Assisted Living. http://www.openlivinglabs.eu/livinglab/fzi-living-lab-ambient-assisted-living

• Ambient Assisted Living Environment (GE): The Ambient Assisted Living Environment at Fraunhofer IESE (Institut Experimentelles Software Engineering) provides a close to real world environment, in which innovative AAL services and the underlying technical solutions can be conceived, further developed and evaluated http://www.openlivinglabs.eu/livinglab/ambient-assisted-living-environment

• Cyber Care Clinique Living Lab (Switzerland): The swiss Cyber Care Living Lab (CCLL) aims to offer a novel virtual -reality-based healthcare system for integrated clinical and in-home services. It offers a viable and sustainable approachto addressing the complex needs of caring for people not only while they are being treated in a hospital, but follow them to their homes as wel. http://www.openlivinglabs.eu/node/132

Some examples of ENoLL Living Labs tackling Ageing Well and AAL(2)

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• Bremen Ambient Assisted Living Lab (GE) BAALL is the central living lab for AAL-related research towards cognitive and physical user assistance at the German Research Center for Artificial Intelligence (DFKI). http://www.openlivinglabs.eu/livinglab/bremen-ambient-assisted-living-lab

• LL ICT Usage Lab (FR): The ICT Usage Labs promotes multidisciplinary studies of ICT usage in innovation context and coordinates researchers coming from different domains - knowledge engineers, economists, computer scientists, psychologists, and sociologists. http://www.openlivinglabs.eu/livinglab/ll-ict-usage-lab

• CIAmI - Exp Research Center in Applications and Services for Ambient Intelligence (Spain): The main objective of the Experimental Centre of Ambient Intelligence Services and Applications (CIAMI, from their Spanish acronym) is to become a national and international reference in research and development of the Ambient Intelligence (AmI) paradigm put into practice in the field of prevention, care and promotion of health and wellbeing of the citizens, support for the independent living (AAL paradigm) and social inclusion, and in general the application of AmI paradigm to all services oriented to the citizens at all levels of the value chain. http://www.openlivinglabs.eu/livinglab/ciami-exp-research-center-applications-and-services-ambient-intelligence

Some examples of ENoLL Living Labs tackling Ageing Well and AAL (3)

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• iHomeLab Living Lab (Switzerland). The research strategy focuses on the three research areas of energy efficiency (EE), ambient assisted living (AAL) and human building interaction (HBI) under the roof of the meta- research topic “The Building as a System” of the Lucerne University of Applied Sciences. http://www.openlivinglabs.eu/livinglab/ihomelab-living-lab

• CASALA Living Lab (Ireland). Population ageing is wrought with challenges, but it also offers many opportunities, the opportunity for older people to age in a place of their choosing as a major policy alternative to long-term care, the economic opportunities in delivering Smart Living for an Ageing Society. http://www.openlivinglabs.eu/livinglab/casala-living-lab

• SOFTEC (sweden): SOFTEC is the Swedish Open Facility for Technology in Elderly Care. Its goal is to provide a shared facility where Swedish and European researchers can jointly study, develop and evaluate technological solutions aimed at increasing the independence and quality of life of elderly people http://www.openlivinglabs.eu/livinglab/softec

Some examples of ENoLL Living Labs tackling Ageing Well and AAL(4)

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• LivingLab Schwechat (Austria): User centric ICT developments under real life conditions – within the bounds of what is ethical! LivingLab Schwechat is part of Schwechat’s Information Society Initiative eSchwechat.at. It focusses on rehabilitation and Ambient Assisted Living technologies as well as on modern urban and regional planning technologies http://www.openlivinglabs.eu/livinglab/livinglab-schwechat

• Future Care Lab (GE): The Future Care Lab is an experimental space for studying users “life” at home and examining how they interact and communicate with invisible technology. It enables to explore how future homecare environments have to be designed such that they meet technical and medical requirements and at the same time satisfy fundamental user needs regarding data protection, dignity, and intimacy http://www.openlivinglabs.eu/livinglab/future-care-lab

• ISaLL - Intelligent Sensing and Smart Services Living Lab (Portugal): The Intelligent Sensing and Smart Services Living Lab (ISaLL) is motivated by our understanding that a Living Lab can provide an excellent platform for exchanging the best practices towards the user-driven open innovation of products and services in the metering and sensing domains of Energy and Health, and to establish relevant partnerships in this sector http://www.openlivinglabs.eu/livinglab/isall-intelligent-sensing-and-smart-services-living-lab

Some examples of ENoLL Living Labs tackling Ageing Well and AAL(5)

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• Erasme (France): Erasme is a living lab, 100% public founded, run by a local authority Rhône Department. Our goal is to design innovative uses of digital technologies for public administrations with a focus on educational, cultural issues and also on ageing problems. http://www.openlivinglabs.eu/livinglab/erasme

• Autonom’IS Limousin (France): Autonom’IS is a territorial, scientific and technical, and social innovative project which aims at developing solutions for compensating the loss of autonomy, based on a rationale of social inclusion and improvement of social care. http://www.openlivinglabs.eu/livinglab/autonom’-limousin

• Scuola Superiore Sant’Anna Living Lab (Italy):aims to implement a fully realistic and real experimental setup in urban and domestic environments and with different kinds of citizens: the elderly users, the service providers, the municipalities, and the caregivers

• Laurea LivingLabs network (Finland): integrating educational programs and open user driven RDI is a social innovation and sustainable business model: results related to Agenda and Active and Healthy Agein: E2C (AAL), Caring TV

ENoLL Public Private Partnership

with People

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Europe for Innovation

• European RDI Policy in context- EU - 2% of GDP- US - 2, 8% of GDP - Japan - 3, 4% of GDP

• European Global Competitiveness through Innovation and Entrepreneurship

• Experimentation for Innovation Ecosystems and Partnerships

Need to extend theLiving Lab movement

• ENoLL is well positioned to deliver on the promise of Innovation Union and Partnerships

• However its new RDI approach needs sounder theoretical basis, increased solidity of method, and larger-scale experimentation.

• Open, human-centric RDI engaging citizens for major societal challenges to promote open society development in Europe – and the world.

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European Network of Living Labs

• Living Labs enable the co creation of user driven and human centric ‐ ‐ ‐research, development and innovation of technologies, products and services focused on well-being of people

• ENoLL contributes to the creation of a dynamic, multi-layer and multidimensional European Innovation ecosystem

• ENoLL facilitates the cooperation and the exploitation of synergies between members and groups of members (thematic domains).

• ENoLL aims at the Future Internet, Living Labs and Smart Cities convergence

• ENoLL globalization fosters open international collaboration to solve the big challenges of our times, thus contributing to global well being , prosperity and stability

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Strategic Goals of the ENoLL PPP

European Innovation Ecosystems and Partnerships for Local and Global EntrepreneurshipOpen Ecosystem-based RDI for Creation and Renewal of Market and Industries and Public ServicesPromoting Regional Economic Growth and Job Creation based on Smart SpecialisationPromoting European Open Society Development

ENoLL PPP Initiatives

• Living Labs as Open Access Platforms for Large Scale pilot projects with a focus on the social aspects of technology applications. Sustainable Smart Cities and Regions

• Alliance with Local, Regional, National Authorities to integrate Living Lab innovation and sustainability policies

• Cross-border and cross-thematic collaboration addressing the key challenges and business opportunities at a global scale

• Large-scale user behaviour transformation through social and societal innovation

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ENoLL PPP Strands (1/2)

1. Research Projects and knowledge creation

Social and societal innovation methods and processesICT tools and infrastructures to support user-driven innovationLarge scale user/citizen/consumer behaviour transformation

2. Talent and Job creation addressing education and learning systems

Distributed Masters programme focused on Living LabsSummer SchoolsStaff ExchangesStudy visitsSME Innovation SchoolsOpen Innovation Entrepreneurship

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ENoLL PPP Strands (2/2)

3. Large-scale Pilots focused on social and societal aspects of technologies and service applications

Thematic domainsSmart cities and regionsNew business models

4. Organizing the national, regional, and local structures (cofounding mechanisms enabling different instruments)

ERDF Regional FundsNational Funding programmesInternational Agencies

5. International collaboration (inter continental partnerships)

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Terms of Reference

• Transparent and open process (everyone can participate. Online consultation available on www.openlivinglabs.eu)

• Concrete plans of actions• Alignement with EU policy agendas• Endorsement from the relevant EU institutions• Awareness raising and engagement events

EVERYTHING THAT COUNTS CAN NOT BE COUNTED

Thank you! Tuija.Hirvikoski@laurea.fi Ana.Garcia@enoll.eu

Children's InternationalSummer Village 2011