Social and affective learning in the mentoring project 4 ...

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PROJECT NIGHTINGALE SOCIAL AND AFFECTIVE LEARNING Theoretical Background There has always been a need to integrate and include migrant pupils and pupils with special needs in Austrian schools. Since 2015 an increased number of refugees and heterogeneity of nationalities ( 2006: 9,25%; 2016: 13%; statistics Austria) and other L1 than German (2006: 15,6%; 2016: 23,8%; statistics Austria) has created a challenge for teachers. Project Nightingale is a mentoring project in which children in underprivileged situations like migration background, insufficient language skills in their second language, children living in socially deprived families and generally children with low self esteem learn different ways of spending their free time meaningfully. This is done in tandem settings of one student teacher (mentor) of our university and one child (mentee) aged between 8 to 12 years, who has been nominated for the project by her/his class teacher. Our interest is to find out which situations the mentors regard as significant learning situations and how that experience can be used for similar future situations with their mentees. As a consequence these single significant learning situations should lead to gain relevant teaching competences in general. The mentoring process is accompanied by professional supervision and constantly developed according to evaluation data on mentors, mentees and organization. RESEARCH QUESTION AND AIMS Question: Which educational competences and beliefs may be gained by student teachers (mentors) in the course of the project? Aims: - Student teachers should experience the problems faced by mentees and their families, and gain insight into unfamiliar contexts. - Developing Project Nightingale by analysing diary entries of student teachers in order to optimize organisation, content and output. - To implement Project Nightingale not only in the practical field of teacher training but also in selected Austrian schools as a mentoring programme. METHOD &D ATA ANALYSIS Collecting data: Mentors write diary entries which are relevant for them („Significant learning situations“) and follow a given pattern: Analysing data: The data is taken from 78 diary entries (2015 - 2018) and discussed by qualitative content analyses. The data is then coded and individual cases are condensed and grouped into four major categories. These categories are defined by congruency and systematic team selection in relation to the research question and context. The samples of each category are then analysed and interpreted in order to develop concepts which lead to innovative action strategies. 8S AMPLES OF SIGNIFICANT LEARNING SITUATIONS 1. Ambiguity: „I was waiting for my mentee at our meeting place but she didn‘t come. When I saw her next time I didn‘t mention my annoyance.“ (Diary 1, 2018) „Some minutes later my mentee asked me if she got on my nerves. I wasn‘t able to tell her the truth because I didn‘t want to hurt her feelings. Thus I said no and told her that I was just tired.“ (Diary 2, 2018) 2. Contacting: X says: „My mum is at work and my dad hates being disturbed.“ (Diary 3, 2018) „When I arrived at the arranged meeting place, my mentee wasn‘t there. As her elder brother had given me her father‘s phone number I called him but he didn‘t pick up the phone. Nor did her brother.“ (Diary 4, 2018) 3. Affectional bonds: „Meanwhile X sees me as his ‚second mum‘. I don‘t know what to do!“ (Diary 5, 2018) „More and more I (mentor) find out that you (mentee) have big problems to accept the typical relationship between pupils and teachers. You start acting like a clown and behave intolerably. The more relaxed, fair , respectfully and appreciatively I deal with you, the better you handle situations.“ (Diary 6, 2015) 4. Assumptions and Prejudices: „When I got out of my car at the refugee camp for the first time I had a strange feeling. It cost me quite an effort to visit my mentee X and his family because of being observed by some young male refugees.“ (Diary 7, 2017) „I have never been in a social market before and I have never even thought about what it may look like inside.“ (Diary 8, 2018) INTERPRETATION -CONSEQUENCES - ACTION Ambiguity: The mentor meets the challenge to find the balance between being a friend and being a respected person. She avoids expressing her real feelings because she is afraid of burdening her relationship with the mentee. This leads to a feeling of frustration because of the mentee‘s behaviour and her own not being authentic enough. The mentor should talk about her annoyance and her feelings at the next meeting and explain the reasons. Furthermore she should study some literature dealing with the topic authenticity. Contacting: There are many reasons for parents to avoid contact. No interest in general or in the project, lack of communication skills, insecurity, thoughtlessness, challenging working circumstances, etc. This is a burdening situation for all people involved. The whole project will be negatively influenced. On the one hand it is necessary to respect both privacy and not to put pressure on the mentee. On the other hand it is worth trying to find the relevant reasons for the problem by clarifying the situation with the help of careful questions. The mentor continues her activities with the mentee as usual during the following meetings. If the mentor has the feeling that her mentee is ready to talk about the critical situation, she asks her trying to use professional communication skills which need to be trained. Affectional bonds: Parental binding and mentor binding must be clearly separated. Stereotypes and problems of mentees might be prevented and reduced by attentive and respectful communication. The mentor feels insecure because she can‘t and doesn‘t want to fulfill her mentee‘s expectations. Intolerable actions of mentees unsettle mentors and need careful consideration. Showing respect leads to mutual benefit. The characteristics of being a role model as a mentor and acting as a parent must be reflected by the mentor in team and group discussions supervised by experts. The mentor informs her mentee about her role as a mentor. This is done both clearly and attentively. Assumptions and Prejudices: Unfamiliar and unexpected situations cause insecurity and discomfort. Accepting, respecting or if necessary also avoiding different environment and living styles are possible ways to cope with. Next time the mentor tries to start small talk with refugees at the camp/ shop but also leads the mentee to experience his/her own world and surroundings . FINDINGS: Individual thinking, group discussions and studying literature helped the mentors to transfer single learning situations to general ones and gain relevant teaching competences. These are self- competence, communicational competence, organisational competence and intercultural competence. The project now is well implemented in primary and secondary teacher education – even expanded this year. The evaluation of the data has clearly shown that it has been possible to gain new and essential experience because of challenging teaching situations for student teachers. Regarding that aspect it is a must to provide professional support by supervision in the course of the project. References: Altrichter, H., Posch, P., Spann, H. (2018) Lehrerinnen und Lehrer erforschen ihren Unterricht. Bad Heilbrunn: Verlag Julius Klinkhardt. Dörr, M. & Müller, B. (Hrsg.) (2013). Nähe und Distanz. Ein Spannungsfeld pädagogischer Professionalität. Weinheim und Basel: Beltz Juventa. Kumbier, D., Schulz von Thun, F. (2006). Interkulturelle Kommunikation: Methoden, Modelle, Beispiele. Reinbek bei Hamburg: Rowohlt Taschenbuch Verlag. Strübing, J. (2013). Qualitative Sozialforschung. München: Verlag Oldenburg. Thiersch, H. (2012). Nähe und Distanz in der Sozialen Arbeit. In M. Dörr & B. Müller (Hrsg.), Ein Spannungsfeld pädagogischer Professionalität. (S. 32-49). Weinheim und Basel: Beltz Juventa. A UTOR/IMPRESSUM/LITERATUR Author: Karl Wegenschimmel: Leading coordinator of Project Nightingale at the Universitiy of Education Upper Austria. Staff member of the International Department. [email protected]; Author: Margit Severa: Coordinator of Project Nightingale at the University of Education Upper Austria. Staff member of the Department of Primary Education. [email protected]; Urheberrechtlicher Hinweis: Dokumentvorlage entwickelt und zur Verfügung gestellt vom Institut für Berufspädagogik (Aus- und Weiterbildung), Pädagogische Hochschule OÖ Describing the setting Asking questions Giving own explanations Find theoretical evidence Developing a new case approach Transferring knowledge to general situations

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PROJECT NIGHTINGALESOCIAL AND AFFECTIVE

LEARNING

Theoretical BackgroundThere has always been aneed to integrate and include migrant pupils andpupils with special needs inAustrianschools.Since 2015anincreased number of refugees andheterogeneity ofnationalities (2006:9,25%;2016:13%;statistics Austria)andother L1than German(2006:15,6%;2016:23,8%;statistics Austria)has created achallenge for teachers.ProjectNightingaleisamentoringprojectinwhichchildreninunderprivilegedsituationslikemigrationbackground,insufficientlanguageskillsintheirsecondlanguage,childrenlivinginsociallydeprivedfamiliesandgenerallychildrenwithlowselfesteemlearndifferentwaysofspendingtheirfreetimemeaningfully.Thisisdoneintandemsettingsofonestudentteacher(mentor)ofouruniversityandonechild(mentee)agedbetween8to12years,whohasbeennominatedfortheprojectbyher/hisclassteacher.Ourinterestistofindoutwhichsituationsthementorsregardassignificantlearningsituationsandhowthatexperiencecanbeusedforsimilarfuturesituationswiththeirmentees.Asaconsequencethesesinglesignificantlearningsituationsshouldleadtogainrelevantteachingcompetencesingeneral.Thementoringprocessisaccompaniedbyprofessionalsupervisionandconstantlydevelopedaccordingtoevaluationdataonmentors,menteesandorganization.

RESEARCH QUESTION AND AIMSQuestion:

Which educational competences andbeliefsmay be gained by student teachers (mentors)inthe course of the project?Aims:

- Studentteachers should experience the problems faced by mentees andtheir families,andgain insight into unfamiliar contexts.

- Developing ProjectNightingaleby analysing diary entries of student teachers inorder to optimize organisation,content andoutput.

- To implement ProjectNightingalenotonly inthe practical field of teacher training butalsoinselected Austrianschools as amentoring programme.

METHOD &DATA ANALYSISCollecting data:Mentorswrite diary entries which are relevantfor them („Significant learning situations“)andfollowagiven pattern:

• Analysing data:Thedataistakenfrom78diaryentries(2015- 2018)anddiscussedbyqualitativecontentanalyses.Thedataisthencodedandindividualcasesarecondensedandgroupedintofourmajorcategories.Thesecategoriesaredefinedbycongruencyandsystematicteamselectionin relationtotheresearchquestionandcontext.Thesamplesofeachcategoryarethenanalysed andinterpretedinordertodevelopconceptswhichleadtoinnovativeactionstrategies.

8SAMPLES OF SIGNIFICANT LEARNING SITUATIONS1.Ambiguity:„Iwaswaiting for my mentee atour meeting place butshe didn‘t come.When Isaw hernext timeIdidn‘t mention my annoyance.“(Diary1,2018)„Some minutes later my mentee asked me if she got onmy nerves.Iwasn‘t able to tell herthe truth because Ididn‘t want to hurtherfeelings.ThusIsaid no andtold herthat Iwasjusttired.“(Diary2,2018)

2.Contacting:Xsays:„My mum is atwork andmy dad hates being disturbed.“(Diary 3,2018)„When Iarrived atthe arranged meeting place,my mentee wasn‘t there.Asherelder brother had given me herfather‘s phone number Icalled him buthedidn‘t pickup the phone.Nordid herbrother.“(Diary4,2018)

3.Affectional bonds:„Meanwhile Xsees me as his ‚second mum‘.Idon‘t know what to do!“(Diary5,2018)„Moreandmore I(mentor)findoutthat you (mentee)have big problems to accept the typical relationship between pupils andteachers.You start acting likeaclown andbehave intolerably.Themore relaxed,fair,respectfully andappreciatively Idealwith you,the better you handlesituations.“(Diary6,2015)

4.Assumptions andPrejudices:„When Igot outof my car atthe refugee campfor the first timeIhad astrange feeling.It cost me quite aneffort to visit my mentee Xandhis family because of being observed by some young malerefugees.“(Diary7,2017)„Ihave never been inasocialmarket before andIhave never even thought about what it may look like inside.“(Diary8,2018)

INTERPRETATION - CONSEQUENCES - ACTIONAmbiguity:• Thementor meets the challenge to findthe balance between being afriend andbeing arespected person.She avoids expressing herrealfeelings because she is afraid of burdening herrelationship with the mentee.• Thisleads to afeeling of frustration because of the mentee‘s behaviour andherownnotbeing authentic enough.• Thementor should talkabout herannoyance and herfeelings at the next meeting and explain the reasons.Furthermore she should study some literature dealing with the topic authenticity.Contacting:• There are many reasons for parents to avoid contact.No interest ingeneral or inthe project,lackof communication skills,insecurity,thoughtlessness,challenging working circumstances,etc.• This is aburdening situation for allpeople involved.Thewhole project willbe negatively influenced.• Onthe one hand it is necessary to respect both privacy and notto put pressure onthe mentee.Onthe other hand it is worth trying to findthe relevantreasons for the problem by clarifying the situation with the help of careful

questions.Thementor continues heractivities with the mentee as usual during the following meetings.If the mentor has the feeling that hermentee is ready to talkabout the critical situation,she asks hertrying to use professionalcommunication skills which need to be trained.

Affectional bonds:• Parentalbinding andmentor binding mustbe clearly separated.Stereotypesandproblems of mentees might be prevented andreduced by attentive andrespectful communication.• Thementor feels insecure because she can‘t anddoesn‘t want to fulfill hermentee‘s expectations.Intolerableactions of mentees unsettle mentors andneed careful consideration.Showing respect leads to mutualbenefit.• Thecharacteristics of being arole modelas amentor andacting as aparent mustbe reflected by the mentor inteam andgroup discussions supervised by experts.Thementor informs hermentee about herrole as amentor.Thisis

done both clearly andattentively.Assumptions andPrejudices:• Unfamiliar andunexpected situations cause insecurity and discomfort.• Accepting,respecting or if necessary alsoavoiding differentenvironment andliving styles are possibleways to cope with.• Nexttimethe mentor tries to start small talk with refugees atthe camp/shop butalsoleads the mentee to experience his/herownworld andsurroundings .

FINDINGS:Individualthinking,group discussions andstudying literature helpedthe mentors to transfer single learning situations to general ones andgainrelevantteaching competences.Theseare self- competence,communicationalcompetence,organisationalcompetence andintercultural competence.Theproject now is well implemented inprimary andsecondary teacher education –even expanded this year.Theevaluation of the data has clearly shown that it hasbeen possibleto gain new andessentialexperience because of challengingteaching situations for student teachers.Regarding that aspect it is amusttoprovide professionalsupportby supervision inthe course of the project.

References:Altrichter,H.,Posch,P.,Spann,H.(2018)LehrerinnenundLehrererforschenihrenUnterricht.BadHeilbrunn:VerlagJuliusKlinkhardt.Dörr,M.&Müller,B.(Hrsg.)(2013).NäheundDistanz.EinSpannungsfeldpädagogischerProfessionalität.WeinheimundBasel: BeltzJuventa.

Kumbier,D.,SchulzvonThun,F.(2006).InterkulturelleKommunikation:Methoden,Modelle,Beispiele.ReinbekbeiHamburg:RowohltTaschenbuchVerlag.

Strübing,J.(2013).QualitativeSozialforschung.München:VerlagOldenburg.

Thiersch,H.(2012).NäheundDistanzinderSozialenArbeit.InM.Dörr&B.Müller(Hrsg.),EinSpannungsfeldpädagogischer Professionalität.(S.32-49).WeinheimundBasel:BeltzJuventa.

AUTOR/IMPRESSUM/LITERATURAuthor:KarlWegenschimmel:Leading coordinator of ProjectNightingaleatthe Universitiy of EducationUpperAustria.Staff member of [email protected];

Author:MargitSevera:Coordinator of ProjectNightingaleatthe UniversityofEducationUpperAustria.Staff member of the [email protected];

UrheberrechtlicherHinweis:DokumentvorlageentwickeltundzurVerfügunggestelltvomInstitutfürBerufspädagogik(Aus- undWeiterbildung),PädagogischeHochschuleOÖ

Describing the setting Asking questions Giving own explanations Findtheoretical evidence Developing anew case approach Transferringknowledge to generalsituations