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Transcript of snowflake Blog | We Do - Make everything as Quality …...snowflake | Kaizen Introduction, 01.04.15...
snowflake | Kaizen Introduction, 01.04.15 1/23
Make everything as simple as possible but not simpler.Albert Einstein
We are what we repeatedly do. Excellence, therefore, is not an act, but a habit.Aristoteles
Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.William A. Foster
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Presentation FlowIntroduction to Kaizen
Applications Theory
Applications @ snowflake
Implementation ConceptsPrinciples
Benefits
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Introduction to Kaizen
改善 = Kaizen = Change for better = Improvement
Focus on making continuous small improvements
Everybody is involved
Key wordsWWII, Toyota, Masaaki Imai
Shift unproductive to productive work = create value
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Key PrinciplesHeavy reliance on teamwork, in which everyone's opinion is valued and considered.
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Key PrinciplesWorkers also have strong personal discipline, and morale in companies must improve under Kaizen.
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Key Principles
Workers should also be confident about offering suggestions for improvement, even when a system appears to be functioning adequately.
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Key Principles Kaizen recognizes that there is always room for improvement.
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Key Principles
The system uses quality circles, worker groups who meet and work together to solve problems and come up with innovative changes.
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Implementation Concepts Quality Circles 5 S Kanban
Muda
7 Wastes
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5 S
Seiri (Sort): Tidiness, keeping only essential items, remove obstacles
Seiton (Set In Order): Orderliness, eliminate extra motion, repair, workflow: smooth
Seiso (Shine): Cleanliness, keep the workplace clean, clean to inspect
Seiketsu (Standardize): Standardize work practices
Shitsuke (Sustain): training, maintaining discipline and reviewing standards Look here for a more detailed list:
http://en.wikipedia.org/wiki/5S_%28methodology%29
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The Kaizen cycle = PDCA (Plan-Do-Check-Act) cycle
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Quality Circles
A quality circle is a (volunteer) group composed of employees, who are trained to identify, analyse and solve work-related problems and present their solutions to management.
This improves the performance of the organization, while also motivating and enriching the work of employees.
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KanbanKanban (meaning “signboard” or “billboard”) is a concept related to lean and just-in-time (JIT) production.
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7 Wastes
OverproductionFaster and more than needed
OverprocessingWhen is something complete? Pareto principle
WaitingSynchronization, people are idle
MotionSearch, Walk
TransportationMove material
InventoryWIP, Ressource planning
Defect/reworkQuality errors
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Benefits
Widely applicable:Can be used in both manufacturing and non-manufacturing environments.
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Benefits
Highly effective & results oriented:Kaizen events will generate quick results, measurable results, establish the baseline, and measure the change.
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Benefits
Higher operational efficiency: Reduces wastage, like inventory waste, time waste, workers motion.Improves space utilization and product quality.
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Benefits
A Learning Experience – Every member of a Kaizen Team will walk away from the event learning something new:Encourages big picture thinking.Results in higher employee morale and job satisfaction, and lower turn-over.
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Applications Theory
Applications @ snowflake
Mind the gap! Common pitfalls
“Kaizen” or “continuous improvement” should be a part of our everyday life
“Kaizen” or “continuous improvement” should be a part of our everyday life
Concept is simple but if properly applied can lead to significant efficiency improvements
UserVoiceKaizen on every hierarchy
Open feedback culture
Team, not management driven
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Mind the gap! Common pitfalls
Resistance of change
Lack of proper procedure to implement
Too much suggestion may lead to confusionand time wastage
Difficult to implement in large scale process,where analyzing requires a lot of time
Politics and blame games hinder changes
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PDCA Cycle:http://sarjeevansainbhi.webs.com/apps/photos/photo?photoid=136220067Mind the Gap: http://www.practicaldoc.ca/2015/01/23/mind-the-gap/Koto-in temple: http://regex.info/blog/2012-11-25/2150Some slides from http://de.slideshare.net/pratik207/kaizen-philosophy
Inspiration and Sources