Snapshot Magazine - March Edition

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Transcript of Snapshot Magazine - March Edition


    INSIDE THIS ISSUE:Visiting The Big Issue

    A supported living clients tour of the magazinesLondon office

    Home CareConference

    All that went on at our event in London


    Find out on page five how our clients are reaching for the stars

    Your Sanctuary Supported Living, Home Care, Extra Care, Sanctuary365 and Retirement Living staff newsletter

  • A WELCOME FROM CHRISWelcome to Snapshot, the new staff newsletter for Sanctuary Supported Living (SSL), Extra Care, Home Care, Sanctuary365 and Retirement Living teams.

    Snapshot has been developed as a newsletter for you to share good news and achievements with wider teams across the country.

    Not only do I want us to celebrate how great we can be, I want us to learn from each other as this is crucial to the success of our operation.

    So, please do make the most of the great opportunity to get in touch to share your pictures, stories and ideas. Since joining Sanctuary in February 2013, I have made it my mission to visit as many schemes and meet as many people as possible. On my travels, I have seen your excellent work, heard many inspiring stories and witnessed some really impressive results.

    Recently, our Plymouth Domestic Abuse Services (PDAS), reached the finals of the National Housing Innovation Awards 2014 in the category of Innovative Supported/Sheltered Housing Scheme. I was proud to be able to join Katy and Jason, the PDAS Local Service Managers, for the awards night in London and wish them the best of luck for next years awards.

    Sanctuary365, our national telecare service based in Chester, has also been launched. Congratulations to everyone involved in getting the service up and running and a warm welcome to staff who will be joining us as a result.

    Thats it from me for now, but please read on, get involved and keep up the excellent work.

    Kind regards,

    Chris MundayManaging Director, SSL




    GET IN TOUCHGot a story you would like to share? Contact the SSL Marketing and PR Team!

    e: 01905 334380


    INSIDE3 A tour of The Big Issue office4 Help in India5 Nickleby Road clients pursue their dreams6 New carers service8 Welcome to CDHT9 Sport Relief fundraising10 OneSanctuary11 SSL restructure11 A new online forum12 Home Care conference

    REGULAR FEATURES2 A welcome from Chris3 Sanctuarys social networks 3 Diary dates4 Corporate news7 Ten questions8 New staff9 Spotlight feature10 News in brief12 Above and beyond






    Meet our first Quest Leaders @oxoncarers @SancSL #middlesbrough

    @ichcarers @dudleymbc. Join in. Help #carers

    Carers Week @carersweek



    INTO THE BIG ISSUEA supported living resident who overcame a period of homelessness and mental illness has been given an exclusive insight into the work of The Big Issue, thanks to a partnership with Sanctuary.

    Sean Sales, a resident at our Burnt Ash Hill scheme in Lee, London, visited the magazines offices in January where he learnt about its history and how it supports homeless people.

    The 47-year-old was shown around the office by The Big Issues Digital Projects Editor Charles Howgego.

    Together, the pair discussed the various ways to grab a readers attention and draw them into a story.

    Sean, a keen writer, has recently finished writing a book of his own the novel Dreamisphere, with elements inspired by his own life.

    During the visit, he was able to quiz Charles on writing tips and said: It was really eye-opening to see how The Big Issue, which is one of the first things people think of when they think of homelessness, is created, and to gain an insight into the workings of the industry.

    Sanctuarys partnership includes a range of activities, including training and support for a vendor, and a staff engagement programme aimed at raising the profile of the magazine.


    Pictured top: SSL client Sean Sales with Charles Howgego, Digital Projects Editor at The Big Issue.

    April 18 Good Friday20 Easter23 St Georges Day

    May12 Mental Health Awareness Week18 Dementia Awareness Week

    June9 Carers Week15 Fathers Day18 Autistic Pride Day28 Ramadan


    What do you have planned for these dates?

    Thks Sanctuary Supported Living for great feedback on Abbevilles

    lunch. Glad you enjoyed it & yes, pls recommend to others

    First Step Trust @FirstStepTrust


    SSL has various social media presences including Twitter and LinkedIn accounts. Check out a few of the latest tweets below:

    Let us know what you have planned by dropping an email to

  • LENDING A HELPING HANDA Support Co-ordinator at our Retirement Living scheme in Poole spent his holiday

    helping the less fortunate in India with a collection of donated money and goods.

    Michael Scarboro, who works at Wimborne House, ventured with wife Sheralyn to the town of Candolim in Goa to give donated items and 200 raised from car boot sales to local people in need.

    The couples third trip to the country saw them visit one of a number of schools run by charity Educators Trust India.

    Children at the school are Dalits people from what was traditionally referred to as the untouchables caste a section of Indian society born into poverty and historically segregated from others.

    Michael said: Our first trip to India in 2012 made such an impression I remember speaking to a taxi driver who told us how if he believed that if he was good in this life, he would

    be reincarnated to live in a palace like us.

    I told him we only lived in a small flat, but when we got back home and turned the heating on to shake off the cold, we realised he was right its the little things that make all the difference.

    A SNAPSHOT OF WHATS GOING ONSoon after securing Investors in People (IIP) status in October, SSL has enjoyed five separate contract wins in two months.

    SSL has been awarded contracts in December and January for: home

    support services in Sheffield, young peoples services in Surrey, housing-related support for older people in East Cambridgeshire, floating support for older people in Brent and a mental health and physical disability service in East Sussex.

    Main picture: Some of the schoolchildren the couple visited in Candolim, India.

    Last year, an IIP assessor visited eight locations and met with 80 members of staff, identifying several strengths in his report, including: clear vision and values, pride in providing a high-quality service and a strong sense of employee engagement.



    Two supported living tenants at our Nickleby Road scheme for adults with learning disabilities have been able to pursue their dreams with a little help from their support teams.

    Damon Taylor, 41, has successfully completed a horse riding qualification, despite impairments to his sight, hearing and balance, while Wendy Fagg, 54, has written an original Christmas carol, which has been recorded to CD.

    Damon has such restricted eyesight he can only see peripherally and lacks any forward vision. He uses a technique called scanning, in which he rapidly looks from side-to-side to create an impression of the area ahead. Despite this, the lifelong horse fan has taken a Grade Two Proficiency Test at his local branch of the Riding for the Disabled Association and is working towards his Grade Three qualification.

    Damon said: I enjoy horse riding because it gives me confidence and has taught me new skills, including how to ride properly and safely, and the road safety training has made me more aware of my surroundings in everyday life.

    Since starting the training, Im more independent as I now know how to make sure I have the proper equipment and can travel to and from the centre myself. Im also able to advise other people on how to ride with the skills Ive picked up.

    Wendys musical success

    Wendy, a keen music fan who has lived at Nickleby Road for almost two years, finished her fourth piece of music a Christmas carol she wrote herself at the end of 2013. Wendy prepares her songs alongside staff, and is encouraged throughout the process by her keyworker, James Grant.

    James (pictured on the front cover with Wendy) said: Wendys always been very proud of Nickleby Road and takes a real interest in the schemes activities, like our Christmas fundraiser.

    Wendy is a generous, lovely lady who has benefited from support. She has worked hard preparing these original pieces of music, especially this seasons Christmas carol, unhindered by her learning disability, and is so impressive.

    Pictured: Damon Taylor with a horse at the Runningwell Equestrian Centre.

    This spring, we launched our Sanctuary365 telecare and assistive technology service.

    The service is based in Chester and provides nationwide support to clients in their own homes.

    We are also working with the Community Investment team in launching EyeCan, which will provide activities and experiences at our supported living schemes for people with visual impairments.




    More information about Sanctuary365 can be found at 5


    SERVICE FOR STOCKTONUnpaid carers in Stockton are being given a helping hand with the launch of our new Stockton Carers Service, which has been commissioned on a three-year con