SMU's Semester v assignment for Finance option

download SMU's Semester v assignment for Finance option

of 101

Transcript of SMU's Semester v assignment for Finance option

  • 7/29/2019 SMU's Semester v assignment for Finance option

    1/101

    Name: Dromor Tackie-Yaoboi

    Roll Number: 531110332

    Learning Centre: 02544

    Course & Semester: MBA Semester IV

    Subject: MB0052 Strategic Management and Business Policy

    Assignment No.: 1

    Subject Code: MB0052

    Date of Submission at the Learning Centre: 27 February, 2013

  • 7/29/2019 SMU's Semester v assignment for Finance option

    2/101

    Q. 1What do you understand by the term Strategyin the context of BusinessManagement and Policy? And what are the stages in the formulation of a Strategy?

    Answer:

    Businesses have to respond to a dynamic and often hostile environment for pursuit of their mission.

    Strategies provide an integral framework for management and negotiate their way

    through a complex and turbulent external environment. Strategy seeks to relate the goals of

    the organisation to the means of achieving them.

    A companys strategy is the game plan management is using to stake out market position and

    conduct its operations. A companys strategy consists of the combination of competitive

    moves and business approaches that managers employ to please customers, compete

    successfully and achieve organisational objectives.

    Strategy may be defined as a long range blueprint of an organisation's desired image,

    direction and destination what it wants to be, what it wants to do and where it wants to go.

    Strategy is meant to fill in the need of organisations for a sense of dynamic direction, focus

    and cohesiveness.

    Strategy is a well defined roadmap of an organization. It defines the overall mission, vision and

    direction of an organization. The objective of a strategy is to maximize an organizations strengths

    and to minimize the strengths of the competitors. Strategy, in short, bridges the gap between where

    we are and where we want to be.

    Features of Strategy

    1. Strategy is Significant because it is not possible to foresee the future. Without a perfect

    foresight, the firms must be ready to deal with the uncertain events which constitute the

    business environment.

    2. Strategy deals with long term developments rather than routine operations, i.e. it deals with

    probability of innovations or new products, new methods of productions, or new markets to

    be developed in future.

    3. Strategy is created to take into account the probable behavior of customers and competitors.

    Strategies dealing with employees will predict the employee behavior.

  • 7/29/2019 SMU's Semester v assignment for Finance option

    3/101

    The overall objective of a strategy is twofold:

    To create competitive advantage, so that the company can outperform the

    competitors in order to have dominance over the market.

    To guide the company successfully through all changes in the environment

    The Generic Strategies

    According to Glueck and Jauch there are four generic ways in which strategic alternatives can

    be considered. These are stability, expansion, retrenchment and combinations.

    (i) Stability strategies: One of the important goals of a business enterprise is stability to

    safeguard its existing interests and strengths, to pursue well established and tested

    objectives, to continue in the chosen business path, to maintain operational efficiency on

    a sustained basis, to consolidate the commanding position already reached, and to

    optimise returns on the resources committed in the business.

    (ii) Expansion Strategy: Expansion strategy is implemented by redefining the business by

    adding the scope of business substantially increasing the efforts of the current business.

    Expansion is a promising and popular strategy that tends to be equated with dynamism,

    vigor, promise and success. It is often characterised by significant reformulation of goals

    and directions, major initiatives and moves involving investments, exploration and

    onslaught into new products, new technology and new markets, innovative decisions and

    action programmes and so on. Expansion include diversifying, acquiring and merging

    businesses.

    (iii) Retrenchment Strategy:A business organisation can redefine its business by divesting

    a major product line or market. Retrenchment or retreat becomes necessary or expedient

    for coping with particularly hostile and adverse situations in the environment and when

    any other strategy is likely to be suicidal. In business parlance also, retreat is not always

    a bad proposition to save the enterprise's vital interests, to minimise the adverse environmental

    effects, or even to regroup and recoup the resources before a fresh

    assault and ascent on the growth ladder is launched.(iv) Combination Strategies: Stability, expansion or retrenchment strategies are not

    mutually exclusive. It is possible to adopt a mix to suit particular situations. An enterprise

    may seek stability in some areas of activity, expansion in some and retrenchment in the

    others. Retrenchment of ailing products followed by stability and capped by expansion in

    some situations may be thought of. For some organisations, a strategy by diversification

  • 7/29/2019 SMU's Semester v assignment for Finance option

    4/101

    and/or acquisition may call for a retrenchment in some obsolete product lines, production

    facilities and plant locations.

    B. Strategy Formulation Process

    Strategy formulation refers to the process of choosing the most appropriate course of action for

    the realization of organizational goals and objectives and thereby achieving the organizational

    vision.The process of strategy formulation basically involves six main steps. Though

    these steps do not follow a rigid chronological order, however they are very rational and can be

    easily followed in this order.

    1. Setting Organizations objectives - The key component of any strategy statement is to

    set the long-term objectives of the organization. It is known that strategy is generally a

    medium for realization of organizational objectives. Objectives stress the state of being

    there whereas Strategy stresses upon the process of reaching there. Strategy includes

    both the fixation of objectives as well the medium to be used to realize those objectives.

    Thus, strategy is a wider term which believes in the manner of deployment of resources

    so as to achieve the objectives.

    While fixing the organizational objectives, it is essential that the factors which influence the

    selection of objectives must be analyzed before the selection of objectives. Once the

    objectives and the factors influencing strategic decisions have been determined, it is easy to

    take strategic decisions.

    2. Evaluating the Organizational Environment - The next step is to evaluate the general

    economic and industrial environment in which the organization operates. This includes a

    review of the organizations competitive position. It is essential to conduct a qualitative and

    quantitative review of an organizations existing product line. The purpose of such a review is

    to make sure that the factors important for competitive success in the market can be

    discovered so that the management can identify their own strengths and weaknesses as well

    as their competitors strengths and weaknesses.

    After identifying its strengths and weaknesses, an organization must keep a track of

  • 7/29/2019 SMU's Semester v assignment for Finance option

    5/101

    competitors moves and actions so as to discover probable opportunities of threats to its

    market or supply sources.

    3. Setting Quantitative Targets - In this step, an organization must practically fix the

    quantitative target values for some of the organizational objectives. The idea behind this is to

    compare with long term customers, so as to evaluate the contribution that might be made by

    various product zones or operating departments.

    4. Aiming in context with the divisional plans - In this step, the contributions made by each

    department or division or product category within the organization is identified and

    accordingly strategic planning is done for each sub-unit. This requires a careful analysis of

    macroeconomic trends.

    5. Performance Analysis - Performance analysis includes discovering and analyzing the gap

    between the planned or desired performance. A critical evaluation of the organizations past

    performance, present condition and the desired future conditions must be done by the

    organization. This critical evaluation identifies the degree of gap that persists between the

    actual reality and the long-term aspirations of the organization. An attempt is made by the

    organization to estimate its probable future condition if the current trends persist.

    6. Choice of Strategy - This is the ultimate step in Strategy Formulation. The best course of

    action is actually chosen after considering organizational goals, organizational strengths,

    potential and limitations as well as the external opportunities.

  • 7/29/2019 SMU's Semester v assignment for Finance option

    6/101

    Q.2. What, in brief, are the types of Strategic Alliances and the purpose of each?Supplement your answer with one real life example of each

    Answer:Strategic alliances constitute a viable alternative in addition to Strategic Alternatives.

    Companies can develop alliances with the members of the strategic group and performmore effectively. These alliances may take any of the following forms. Following are the

    different types of strategic Alliances:

    1. Product and/or service alliance:Two or more companies may get together to

    synergise their operations, seeking alliance for their products and/or services. A

    manufacturing company may grant license to another company to produce its

    products. The necessary market and product support, including technical know-how,

    is provided as part of the alliance. Example :- Coca-cola initially provided such

    support to Thums Up.

    Two companies may jointly market their products which are complementary in nature.

    Example :- 1) Chocolate companies more often tie up with toy companies. 2) TV

    Channels tie-up with Cricket boards to telecast entire series of cricket matches live.

    Two companies, who come together in such an alliance, may produce a new product

    altogether. Example :- Sony Music created a retail corner for itself in the ice-cream

    parlours of Baskin-Robbins.

    2. Promotional alliance:Two or more companies may come together to promote theirproducts and services. A company may agree to carry out a promotion campaign

    during a given period for the products and/or services of another company. Example

    :- The Cricket Board may permit Cokes products to be displayed during the cricket

    matches for a period of one year.

    3. Logistic alliance: Here the focus is on developing or extending logistics support.

    One company extends logistics support for another companys products and services.

    Example:- The outlets of Pizza Hut, Kolkata entered into a logistic alliance with TDK

    Logistics Ltd., Hyderabad, to outsource the requirements of these outlets from morethan 30 vendors all over Indiafor instance, meat and eggs from Hyderabad etc.

    4. Pricing collaborations: Companies may join together for special pricing

    collaborations. Example :- It is customary to find that hardware and software

    companies in information technology sector offer each other price discounts.

    Companies should be very careful in selecting strategic partners. The strategy should

  • 7/29/2019 SMU's Semester v assignment for Finance option

    7/101

    be to select such a partner who has complementary strengths and who can offset the

    present weaknesses.

  • 7/29/2019 SMU's Semester v assignment for Finance option

    8/101

    Q. 3 What is a Business Plan? What purpose does it serve? (10 marks)

    Ans:

    A business plan is a map for where the company is heading. The New World Encyclopedia defines a

    business plan as "a formal, written statement of a set of business goals, the financial background andnature of the business, and the strategy for reaching those goals." It therefore defines much about

    the company for outsiders and those who have or plan to have a stake in the company.

    Purpose

    1.Viability.

    The exercise of writing a plan can help you decide whether or not the business is viable. Its much

    easier to stop moving forward with an idea when you have invested little time or money. Once the

    business has started youre more likely to keep pouring your money and your efforts into trying to

    make it succeed.

    2. Direction.

    When researching your industry, competitors, and current market opportunities you may find that

    you see the business moving in a different direction than you first anticipated. As an example, Bill

    was interested in opening up a boutique grocery store. He wrote a full business plan with two of his

    friends. They were really excited about starting the new venture. However, their timing was a little

    off. Boutique grocery stores started popping up on every corner of the neighborhoods theyconsidered opening their store. In addition, these stores were backed by large chains. They decided

    to forgo the idea. A few years later, Bill wrote another business plan for a different business. Within

    6 months of completing the plan he opened up his wholesale business and was exceeding revenue

    projections.

    3. Clarity.

    The outline of a business plan is fairly structured. Youll be challenged to write a Mission Statement,

    a Vision Statement, establish your staffing plans, determine your break even point and much more.

    Youll be much more confident about the purpose of the business and how internal and external

    factors will impact your success.

    4. Road map.

    The business plan is a template to follow for both the start-up phase as well as execution of daily

    operations. Following the tasks youve established in the business plan will help you get up and

  • 7/29/2019 SMU's Semester v assignment for Finance option

    9/101

    running sooner with fewer mishaps. And it provides a base line for which to compare your results.

    Without a road map, how are you going to know what steps to take or when you need to make

    adjustments to the business? The plan can be adapted as any aspect of your business changes, such

    as product or service offerings, the entry of a new competitor, a recession, a economic boom, etc.

    5. Commitment.

    The most important benefit, other than determining viability, is commitment. Writing the business

    plan is a level of commitment. If you dont have the time to write the plan, then how do you think

    you are going to find time to operate your new business? If you are truly committed to your business

    idea, you will take the time to create a business plan.

    6. Reviewing your business idea

    Business plans are often used for raising finance for the business as they are generally a requirement

    of lenders or investors. Although even if you do not intend to raise finance you should still prepare aplan to help focus your thoughts, check your calculations, help you monitor results and enable

    communication of your ideas.

    7. Communicating your business idea with a financier

    The lender, such as a bank, will be looking to see how you propose to handle risks that your

    company may encounter. They are concerned about the security of the repayment of the money they

    have loaned to you and sowant to ensure that you will be managing the companys risk wisely. As

    well as checking your credit rating a bank manager may ask you a number of questions which you

    will need to be able to answer, such as:

    1. Why do you need the amount requested?

    2. What will you do with it?

    3. How do you know its enough?

    4. How much less can the company survive on?

    5. What other sources of finance do you have or who else are you borrowing from?

    6. How are you going to pay it back?

    7. What collateral or guarantee do you have?You need to ensure that the first 6 questions are already answered in your business plan as it is much

    harder to change the managers mind in your interview with them. The bank will look for collateral

    and cash flow within your plan.

    Professional Investorsaccept risk, although they will try to limit their exposure to it.The questions

    they may be asking themselves while reading your business plan are:

  • 7/29/2019 SMU's Semester v assignment for Finance option

    10/101

    - How much can I make?They are usually looking to make around 30-50% annual compound

    growth on their investment

    - How much can I lose?What is the risk of losing their investment?

    - How can I get my money back or out of the company?

    - Who else is investing in this company?

  • 7/29/2019 SMU's Semester v assignment for Finance option

    11/101

    Q. 4 What is the chief purpose of a Business Continuity Plan and what are itscomponents for effective implementation. Explain in a sentence or two as to how it isdifferent from a Business Plan (10 marks)Answer:

    Business continuity planning (BCP) "identifies an organization's exposure to internal and externalthreats and synthesizes hard and soft assets to provide effective prevention and recovery for the

    organization, while maintaining competitive advantage and value system integrity. It is also called

    business continuity and resiliency planning(BCRP). A business continuity plan is a roadmap for continuing

    operations under adverse conditions such as a storm or a crime. In the US, governmental entities

    refer to the process as continuity of operations planning(COOP).

    Personnel

    Human resources represent one of most critical BCP components, and often, personnel issues are

    not fully integrated into the enterprise-wide plan. Based on the BIA, the BCP should assign

    responsibilities to management, specific personnel, teams, and service providers. The planning group

    should comprise representatives from all departments or organizational units, and the BCP should

    be prepared by the individuals responsible for carrying out the assigned tasks. In addition, the plan

    should specifically identify the integral personnel that are needed for successful implementation of

    the BCP, and succession plans should assign responsibilities to back-up personnel in the event

    integral employees are not available. Additionally, vendor support needs should be identified. The

    BCP should address:

    How will management prepare employees for a disaster, reduce the overall risks, and shorten

    the recovery window?

    How will decision-making succession be determined in the event management personnel are

    unavailable?

    How will management continue operations if employees are unable or unwilling to return to

    work due to personal losses, closed roads, or unavailable transportation?

    How will management contact employees in the event personnel are required to evacuate to

    another area during non-business hours?

    Will the financial institution have the resources necessary to transport personnel to an offsite

    facility that is located a significant distance from their residence?

  • 7/29/2019 SMU's Semester v assignment for Finance option

    12/101

    Who will be responsible for contacting employees and directing them to their alternate

    locations?

    Who will be responsible for leading the various BCP Teams (e.g., Crisis/Emergency,

    Recovery, Technology, Communications, Facilities, Human Resources, Business Units and

    Processes, Customer Service)?

    Who will be the primary contact with critical vendors, suppliers, and service providers?

    Who will be responsible for security (information and physical)?

    Personnel Needs

    One of the first things that many financial institutions realize during a disaster is that recovery

    cannot take place without adequate personnel. Recovery efforts are typically more successful when

    management attempts to solicit and meet the immediate needs of their employees. Ideally, advance

    plans should be established regarding living arrangements for displaced employees and their families,

    such as securing blocks of hotel rooms or maintaining rental contracts for small homes, within and

    outside the local area. If an emergency lodging program is offered by the financial institution,

    management should be aware of the business needs of each employee to ensure that proper

    communication channels and alternative telecommunications options are available, particularly if

    employees are required to work at their hotel or at an alternate location.

    Management should plan for basic necessities and services for its staff members who have been

    displaced during a disaster. If possible, management should establish plans to obtain water, food,

    clothing, child care, medical supplies, and transportation prior to the disruptive event. On-site

    medical support, mobile command centers, and access to company vehicles and other modes of

    transportation should also be provided, if available. Management's efforts to maintain good

    employee relations will likely contribute to the commitment and loyalty of financial institution

    personnel and their desire to assist with the timely recovery of operations.

    Emergency Training

    Since personnel are critical to the recovery of the financial institution, business continuity training

    should be an integral part of the BCP. During a disaster, a well-trained staff will more likely remain

    calm during an emergency, realize the potential threats that may affect the financial institution, and

  • 7/29/2019 SMU's Semester v assignment for Finance option

    13/101

    be able to safely implement required procedures without endangering their lives or the lives of

    others. A comprehensive training program should be developed for all employees, conducted at least

    annually, and kept up-to-date to ensure that everyone understands their current role in the overall

    recovery process. In addition, an audit trail should be maintained to document management's

    training efforts.

    Cross Training and Succession Planning

    Cross-training of personnel and succession planning is also an important element of the business

    continuity planning process. Management should cross train employees throughout the organization

    and assign back-up personnel for key operational positions. The financial institution should also plan

    to shift employees to other corporate sites, branches, back-up locations, or service provider facilities

    outside of the disaster area and prior to the development of transportation problems, if possible.

    To ensure adequate staffing at the alternate site, financial institutions may decide to locate staff at

    the back-up facility on a permanent basis or hire employees who live outside the primary business

    area and closer to the alternate facility. If employees are unable to return to work, management may

    use formal agreements with temporary agencies and headhunting services to provide temporary

    staffing solutions.

    BCP Team Assignments

    Planning should also consider human resources necessary for decision making and staffing at

    alternate facilities under various scenarios. Typically, a recovery team is established to perform this

    function, and their primary responsibility is to recover predefined critical business functions at the

    alternate back-up site. They will be responsible for retrieving materials from the off-site storage

    location, such as data files, supplies, equipment, and software. Once these materials have been

    obtained, the recovery team will install the necessary hardware, software, telecommunications

    equipment, and data files required for recovery.

    Key personnel should also be identified to make decisions regarding the renovation or rebuilding of

    the primary facility after the immediate disaster has ended. These tasks usually require personnel

    beyond what is necessary for ongoing business continuity efforts. Personnel responsible for

    returning the primary facility to normal operations are usually designated to a salvage team, which

  • 7/29/2019 SMU's Semester v assignment for Finance option

    14/101

    should be separate from the recovery team. The salvage team must be certain that all pending danger

    is over, and employees can safely return to the primary facility. Once personal security is ascertained,

    the salvage team will be responsible for supervising the retrieval and cleaning of equipment, the

    removal of debris, and the recovery of spoiled media and reports. The salvage team is also given the

    authority to resume normal operations at the primary facility, which is a significant task since

    numerous areas must be closely reviewed to ensure that operations will function properly.

    Once the salvage team approves the resumption of normal operations, the recovery team is assigned

    the responsibility of returning production to the primary facility. However, before restoration tasks

    can be performed and employees return to the primary facility, the salvage team should perform an

    inventory of all property and ensure that the on-site investigation is complete. The BCP should

    address guidelines for transferring operations from the back-up site to the primary facility with

    minimum disruption. In addition, records should be maintained detailing associated costs and

    property valuations for documenting budgetary changes, general ledger records, and insurance

    claims.

    Finally, the business continuity planning coordinator or planning committee should be given

    responsibility for regularly conducting employee awareness training and performing annual tests of

    the BCP. In addition, the BCP should be updated at least annually, or more frequently, after

    significant changes to business operations, or if training and testing reveal gaps in the policy

    guidelines.

    Communication

    Communication is a critical aspect of a BCP and should include communication with employees,

    emergency personnel, regulators, vendors/suppliers (detailed contact information), customers

    (notification procedures), and the media (designated media spokesperson). Alternate

    telecommunications capabilities should be implemented to prevent any single point of failure that

    could disrupt operations. Policy guidelines should also address alternate methods of

    telecommunications in the event primary providers are unable to supply necessary services, and

    regular audits should confirm the adequacy of these diverse systems.

  • 7/29/2019 SMU's Semester v assignment for Finance option

    15/101

    Communicating With Employees

    One of the most important activities of business continuity planning involves communicating with

    employees. Employees should be promptly notified of a pending disaster, and specific evacuation

    instructions should be provided and included in the BCP. Management must be able to

    communicate with personnel located in isolated areas or dispersed across multiple locations, and

    management should be aware of each employee's evacuation plans to ensure that they can be

    contacted in a timely manner during a disaster. While manually dialed telephone call trees may be a

    viable communication tool in some instances, emergency notification systems should be evaluated to

    determine their cost effectiveness. With either method, management should ensure that contact

    information is current and easily accessible. Synchronization with human resource departments and

    company mail systems may prove helpful in maintaining the currency of contact information.

    Employee notification solutions may also include the following:

    An in-bound hotline number for employees to retrieve up-to-date voice messages from any

    location or a website accessible only by employees that provides important information

    regarding the operational status of the financial institution and contact numbers for financial

    institution personnel;

    A two-way polling phone system that confirms all employees have been contacted, with

    confirmed delivery of messages;

    Remote access provided to employees through the use of laptops, software, and Internet

    based solutions by utilizing dial-up connections, cable modems, virtual private networks

    (VPNs), integrated services digital networks (ISDNs), digital subscriber lines (DSLs), or

    wireless capabilities;

    Ultra forward service, which allows incoming calls to be rerouted to a pre-determined

    alternate location;

    Custom redirect service, which allows management to determine where incoming calls are

    answered and redirect calls to various locations or pre-established phone numbers;

    Provisioning local phone services to one office from two different telecommunications

    provider locations to provide phone system redundancy; and

    Adding a back-up Internet Service Provider (ISP) and balancing the traffic between the two

    ISPs over separate communication paths.

  • 7/29/2019 SMU's Semester v assignment for Finance option

    16/101

    Interfacing With External Groups

    Financial institutions often forget about the need to include BCP guidelines regarding their

    interaction with external groups such as local and state municipal employees and city officials.

    Management should implement BCP guidelines addressing escalation procedures and include

    contact information for communicating with these various groups. Consideration should be given to

    the proximity of the financial institution to police, fire, and medical facilities, and the timeliness of

    their response should be factored into BCP recovery strategies.

    Given the importance of the on-going operation of the financial system, financial institutions should

    be able to communicate with their industry counterparts. Current contact information should be

    maintained and should be easily accessible to facilitate conference calls and meetings between

    financial sector trade associations, financial authority working groups, emergency response groups,

    and international exchange organizations. These groups should assess the potential impact of major

    operational disruptions, coordinate recovery efforts, and promptly respond to failures in critical

    communication systems.

    Media Relations

    A significant part of any BCP and related test plan should involve dealing with the media. When a

    disruptive event occurs that could affect the financial institution's ability to continue operations, the

    public must be informed. Before a disaster strikes, management should prepare a response that has

    been approved by the board and the shareholders. In addition, employees should be instructed to

    refer any questions to the financial institution's media contact. The chosen spokesperson should be

    adequately informed, credible, have strong communication skills, and be accessible to the media so

    that inaccurate information is not broadcast to the public, which could potentially harm the

    reputation of the financial institution. Only confirmed information should be provided, and the

    spokesperson should discuss what the financial institution is doing to mitigate any potential threats.

    In order to ease customer's concerns regarding the security of their deposit funds, it is a good idea to

    conduct regular media briefings until the emergency has ended.

    Technology Issues

    The technology issues that should be addressed in an effective BCP include:

  • 7/29/2019 SMU's Semester v assignment for Finance option

    17/101

    Hardware - mainframe, mid-range, servers, network, end-user;

    Software - applications, operating systems, utilities;

    Communications (network and telecommunications);

    Data files and vital records;

    Operations processing equipment; and

    Office equipment.

    These technology issues play a critical role in the recovery process; therefore, comprehensive

    inventories should be maintained to ensure that all applicable components are considered during

    plan development. Planning should include identifying critical business unit data that may only

    reside on individual workstations, which may or may not adhere to proper back-up schedules.

    Additionally, the plan should address vital records, necessary back-up methods, and appropriate

    back-up schedules for these records.

    The BCP team or coordinator should also identify and document end-user requirements. For

    example, employees may be able to work on a stand-alone personal computer (PC) to complete

    most of their daily tasks, but they may require a network connection to fulfill other critical duties.

    Consequently, management should consider providing employees with laptops and remote access

    capabilities using software or a VPN connection.

    When developing the BCP, institutions should exercise caution when identifying non-critical assets.

    An institution's telephone banking, Internet banking, or automated teller machine (ATM) systems

    may not seem mission critical when systems are operating normally. However, these systems may

    play a critical role in the BCP and be a primary delivery channel to service customers during a

    disruption. Similarly, an institution's electronic mail system may not appear to be mission critical, but

    may be the only system available for employee or external communication in the event of a

    disruption.

    Data Center Recovery Alternatives

    Financial institutions should make formal arrangements for alternate processing capability in the

    event their data processing site becomes inoperable or inaccessible. The type of recovery alternative

    selected will vary depending on the criticality of the processes being recovered and the recovery time

  • 7/29/2019 SMU's Semester v assignment for Finance option

    18/101

    objectives (RTOs). For example, financial industry participants whose operations are critical to the

    functioning of the overall financial system and other financial industry participants should establish

    high recovery objectives, such as same-day business resumption. Conversely, less stringent recovery

    objectives may be acceptable for other entities. Considerations such as the increased risk of failed

    transactions, liquidity concerns, solvency, and reputation risks should be factored into the decision

    making process. The scope of the recovery plan should address alternate measures for core

    operations, facilities, infrastructure systems, suppliers, utilities, interdependent business partners, and

    key personnel. Recovery plan alternatives may take several forms and involve the use of another data

    center or a third-party service provider. A legal contract or agreement should evidence recovery

    arrangements with a third-party vendor. The following are acceptable alternatives for data center

    recovery. However, institutions will be expected to describe their reasons for choosing a particular

    alternative and why it is adequate based on their size and complexity.

    Difference between A business Plan and Business Continuity Plan

    A business plan is the guiding document stating a business's goals, operations, key personnel, SWOT

    (Strengths, Weaknesses, Opportunities, & Threats) and PEST (Political, Economic, Sociocultural

    and Technology) analysis, startup costs, budget, and expected profitability.

    Business continuity plans are the guidelines for continuing business operations in the event of a

    disaster (but is not a disaster recovery plan). For example - a hurricane wipes out a server farm. Thedisaster recovery plan focuses on the technological aspect of getting the business up and running.

  • 7/29/2019 SMU's Semester v assignment for Finance option

    19/101

    Q. 5 Take any three examples of the components of a Decision Support System and

    explain how they help decision making (10 marks)

    Ans. Following are the three examples of the components of a Decision Support System

    1.Annual Budget: It is really a business plan. The budget allocates amounts of money toevery activity and/or department of the firm. As time passes, the actual expenditures are

    compared to the budget in a feedback loop. During the year, or at the end of the fiscal

    year, the firm generates its financial statements: the income statement, the balance sheet,

    the cash flow statement. When putting together, these four documents are the formal

    edifice of the firms finances. However, they can not serve as day-to-day guides to the

    General Manager.

    2. Daily Financial Statements:The Manager should have access to continuously updated

    statements of income, cash flow, and a balance sheet. The most important statement is

    that of the cash flow. The manager should be able to know, at each and every stage,

    what his real cash situation is as opposed to the theoretical cash situation which

    includes accounts payable and account receivable in the form of expenses and income.

    3.The Daily Ratios Report: This is the most important part of the decision support

    system. It enables the Manager to instantly analyse dozens of important aspects of the

    functioning of his company. It allows him to compare the behaviour of these parameters

    to historical data and to simulate the future functioning of his company under different

    scenarios. It also allows him to compare the performance of his company to the

    performance of his competitors, other firms in his branch and to the overall

    performance of the industry that he is operating in.

    The Manager can review these financial and production ratios. Where there is a strong

    deviation from historical patterns, or where the ratios warn about problems in the future

    management intervention may be required.

    Examples of the Ratios to be Included in the Decision System

    SUE measuredeviation of actual profits from expected profits

    ROEthe return on the adjusted equity capital

    Debt to equity ratios

    ROAthe return on the assets

    The financial average

    ROSthe profit margin on the sales

  • 7/29/2019 SMU's Semester v assignment for Finance option

    20/101

    ATOasset turnover, how efficiently assets are used

    Tax burden and interest burden ratios

    Compounded leverage

    Sales to fixed assets ratios

    Inventory turnover ratios

    Days receivable and days payable

    Current ratio, quick ratio, interest coverage ratio and other liquidity and coverage

    ratios

    Valuation price ratios

    And many others

    A decision system has great impact on the profits of the company. It forces the

    management to rationalize the depreciation, inventory and inflation policies. It warns themanagement against impending crises and problems in the company. It specially helps in

    following areas:

    a.The management knows exactly how much credit it could take, for how long (for which

    maturities) and in which interest rate. It has been proven that without proper feedback,

    managers tend to take too much credit and burden the cash flow of their companies.

    b.A decision system allows for careful financial planning and tax planning. Profits go up,

    non cash outlays are controlled, tax liabilities are minimized and cash flows are

    maintained positive throughout.

    The decision system is an integral part of financial management in the West. It is completely

    compatible with western accounting methods and derives all the data that it needs from

    information extant in the company.

    So, the establishment of a decision system does not hinder the functioning of the company

    in any way and does not interfere with the authority and functioning of the financial

    department, but infact helps the manager to take quick decisions and make profit to the

    company.

  • 7/29/2019 SMU's Semester v assignment for Finance option

    21/101

    Q.6 Name and explain any three ways in which a Companys CSR can be expressed

    Ans. CSR is a concept whereby companies integrate social and environmental concerns in their

    business operations and in their interaction with their stakeholders on a voluntary basis as

    they are increasingly aware that responsible behaviour leads to sustainable business success.

    CSR is also about managing change at company level in a socially responsible manner. This

    happens when a company seeks to set the trade-offs between the requirements and the

    needs of the various stakeholders into a balance, which is acceptable to all parties. If

    companies succeed in managing change in a socially responsible manner, this will have a

    positive impact at the macro-economic level.

    Following are the different ways in which company's CSR can be expressed.

    1. Employment and Social Affairs Policy

    Within a business CSR relates to quality employment, life-long learning, information,

    consultation and participation of workers, equal opportunities, integration of people with

    disabilities anticipation of industrial change and restructuring. Social dialogue is seen as a

    powerful instrument to address employment-related issues.

    Employment and social policy integrates the principles of CSR, in particular, through the

    European Employment Strategy, an initiative on socially responsible restructuring, the

    European Social Inclusion Strategy, initiatives to promote equality and diversity in the

    workplace, the EU Disability Strategy and the Health and Safety Strategy.

    In its document "Anticipating and managing change: a dynamic approach to the social

    aspects of corporate restructuring", the Commission has stressed that properly taking into

    account and addressing the social impact of restructuring contributes to its acceptance and

    to enhance its positive potential. The Commission has called upon the social partners to

    give their opinion in relation to the usefulness of establishing at Community level a number

    of principles for action, which would support business good practice in restructuring

    situations.

    Deeply rooted societal changes such as increasing participation of women in the labour

    market should be reflected in CSR, adapting structural changes and changing the work

    environment in order to create more balanced conditions for both genders acknowledging

    the valuable contribution of women as strategies which will benefit the society as well as the

    enterprise itself.

  • 7/29/2019 SMU's Semester v assignment for Finance option

    22/101

    2. Enterprise policy

    Only competitive and profitable enterprises are able to make a long-term contribution to

    sustainable development by generating wealth and jobs without compromising the social

    and environmental needs of society. In fact, only profitable firms are sustainable and have

    better chances to adopt/develop responsible practices.

    The role of enterprise policy is to help create a business environment, which supports the

    Lisbon objective of becoming the worlds most dynamic knowledge-driven economy,

    supports entrepreneurship and a sustainable economic growth. Its objective is to ensure a

    balanced approach to sustainable development, which maximises synergies between its

    economic, social and environmental dimensions.

    3. Consumer Policy

    CSR has partly evolved in response to consumer demands and expectations. Consumers, in

    their purchasing behaviour, increasingly require information and reassurance that their

    wider interests, such as environmental and social concerns, are being taken into account.

    Consumers and their representative organisations have an important role to play in the

    evolution of CSR. If CSR is therefore to continue to serve its purpose, strong lines of

    communication between enterprises and consumers need to be created.

  • 7/29/2019 SMU's Semester v assignment for Finance option

    23/101

    Reference:

    http://www.managementstudyguide.com/strategy-definition.htm

    http://www.wisteria.co.uk/?q=business-plans

    http://pros-per.com/98/business-plan-its-real-purpose/

    http://www.newworldencyclopedia.org/entry/Business_plan

    Elliot, D.; Swartz, E.; Herbane, B. (1999) Just waiting for the next big bang: business continuity

    planning in the UK finance sector. Journal of Applied Management Studies, Vol. 8, No, pp. 4360.

    Here: p. 48.

    SMU Manual on Strategic Management and Business Policy(Book ID: B1314)

    http://www.wisteria.co.uk/?q=business-planshttp://www.wisteria.co.uk/?q=business-planshttp://www.wisteria.co.uk/?q=business-plans
  • 7/29/2019 SMU's Semester v assignment for Finance option

    24/101

    Name: Dromor Tackie-Yaoboi

    Roll Number: 531110332

    Learning Centre: 02544

    Course & Semester: MBA Semester IV

    Subject: International Business Management

    Assignment No.: 1

    Subject Code: MB0053

    Date of Submission at the Learning Centre: 27 February, 2013

  • 7/29/2019 SMU's Semester v assignment for Finance option

    25/101

    Q.1 Write a short note on Globalization.

    Ans. The term "globalization" has acquired considerable emotive force. Some view it as a

    process that is beneficial a key to future world economic development and also

    inevitable and irreversible. Others regard it with hostility, even fear, believing that it

    increases inequality within and between nations, threatens employment and livingstandards and thwarts social progress. This brief offers an overview of some aspects of

    globalization and aims to identify ways in which countries can tap the gains of this

    process, while remaining realistic about its potential and its risks.

    Globalization offers extensive opportunities for truly worldwide development but it is not

    progressing evenly. Some countries are becoming integrated into the global economy

    more quickly than others. Countries that have been able to integrate are seeing faster

    growth and reduced poverty.

    Economic "globalization" is a historical process, the result of human innovation andtechnological progress. It refers to the increasing integration of economies around the

    world, particularly through trade and financial flows. The term sometimes also refers to

    the movement of people (labor) and knowledge (technology) across international

    borders. There are also broader cultural, political and environmental dimensions of

    globalization that are not covered here.

    At its most basic, there is nothing mysterious about globalization. The term has come

    into common usage since the 1980s, reflecting technological advances that have made

    it easier and quicker to complete international transactions both trade and financial

    flows. It refers to an extension beyond national borders of the same market forces that

    have operated for centuries at all levels of human economic activity village markets,

    urban industries, or financial centers.

    Globalization is not just a recent phenomenon. Some analysts have argued that the

    world economy was just as globalized 100 years ago as it is today. But today commerce

    and financial services are far more developed and deeply integrated than they were at

    that time. The most striking aspect of this has been the integration of financial markets

    made possible by modern electronic communication.

    There are four aspects of globalization:

    1. Trade: Developing countries as a whole have increased their share of world trade

    from 19 percent in 1971 to 29 percent in 1999. For instance, the newly industrialized

    economies (NIEs) of Asia have done well, while Africa as a whole has fared poorly.

    The composition of what countries export is also important. The strongest rise by far

    has been in the export of manufactured goods. The share of primary commodities in

  • 7/29/2019 SMU's Semester v assignment for Finance option

    26/101

    world exports such as food and raw materials that are often produced by the

    poorest countries, has declined.

    2. Capital movements: Globalization sharply increased private capital flows to

    developing countries during much of the 1990s. It also shows that:

    the increase followed a particularly "dry" period in the 1980s;

    net official flows of "aid" or development assistance have fallen significantly

    since the early 1980s; and

    the composition of private flows has changed dramatically. Direct foreign

    investment has become the most important category. Both portfolio investment

    and bank credit rose but they have been more volatile, falling sharply in the

    wake of the financial crises of the late 1990s.

    3. Movement of people: Workers move from one country to another partly to find

    better employment opportunities. The numbers involved are still quite small, but in

    the period 1965-90, the proportion of labor forces round the world that was foreign

    born increased by about one-half. Most migration occurs between developing

    countries. But the flow of migrants to advanced economies is likely to provide a

    means through which global wages converge. There is also the potential for skills to

    be transferred back to the developing countries and for wages in those countries to

    rise.

    4. Spread of knowledge (and technology): Information exchange is an integral, oftenoverlooked, aspect of globalization. For instance, direct foreign investment brings not

    only an expansion of the physical capital stock, but also technical innovation. More

    generally, knowledge about production methods, management techniques, export

    markets and economic policies is available at very low cost, and it represents a

    highly valuable resource for the developing countries.

  • 7/29/2019 SMU's Semester v assignment for Finance option

    27/101

    Q.2 Describe the positives of trade liberalization.

    Ans. Policies that make an economy open to trade and investment with the rest of the world

    are needed for sustained economic growth. The evidence on this is clear. No country in

    recent decades has achieved economic success, in terms of substantial increases in

    living standards for its people, without being open to the rest of the world. In contrast,trade opening (along with opening to foreign direct investment) has been an important

    element in the economic success of East Asia.

    Opening up their economies to the global economy has been essential in enabling

    many developing countries to develop competitive advantages in the manufacture of

    certain products. In these countries, defined by the World Bank as the "new

    globalizers," the number of people in absolute poverty declined by over 120 million (14

    percent) between 1993 and 1998.

    There is considerable evidence that more outward-oriented countries tend consistentlyto grow faster than ones that are inward-looking. Indeed, one finding is that the benefits

    of trade liberalization can exceed the costs by more than a factor of 10. Countries that

    have opened their economies in recent years, including India, Vietnam, and Uganda,

    have experienced faster growth and more poverty reduction. On average, those

    developing countries that lowered tariffs sharply in the 1980s grew more quickly in the

    1990s than those that did not.

    Freeing trade frequently benefits the poor especially. Developing countries can ill-afford

    the large implicit subsidies, often channeled to narrow privileged interests that trade

    protection provides. Moreover, the increased growth that results from free trade itself

    tends to increase the incomes of the poor in roughly the same proportion as those of the

    population as a whole. New jobs are created for unskilled workers, raising them into the

    middle class. Overall, inequality among countries has been on the decline since 1990,

    reflecting more rapid economic growth in developing countries, in part the result of trade

    liberalization.

    Although there are benefits from improved access to other countries markets, countries

    benefit most from liberalizing their own markets. The main benefits for industrial

    countries would come from the liberalization of their agricultural markets. Developingcountries would gain about equally from liberalization of manufacturing and agriculture.

    The group of low-income countries, however, would gain most from agricultural

    liberalization in industrial countries because of the greater relative importance of

    agriculture in their economies.

    Further liberalization by both industrial and developing countries will be needed to

  • 7/29/2019 SMU's Semester v assignment for Finance option

    28/101

    realize trades potential as a driving force for economic growth and development.

    Greater efforts by industrial countries and the international community more broadly, are

    called for to remove the trade barriers facing developing countries, particularly the

    poorest countries. Although quotas under the so-called Multi-fibre Agreement are due to

    be phased out by 2005, speedier liberalization of textiles and clothing and of agriculture

    is particularly important. Similarly, the elimination of tariff peaks and escalation in

    agriculture and manufacturing also needs to be pursued. In turn, developing countries

    would strengthen their own economies (and their trading partners) if they made a

    sustained effort to reduce their own trade barriers further.

    Enhanced market access for the poorest developing countries would provide them with

    the means to harness trade for development and poverty reduction. Offering the poorest

    countries duty and quota free access to world markets would greatly benefit these

    countries at little cost to the rest of the world. The recent market-opening initiatives of

    the EU and some other countries are important steps in this regard. To be completelyeffective, such access should be made permanent, extended to all goods, and

    accompanied by simple, transparent rules of origin. This would give the poorest

    countries the confidence to persist with difficult domestic reforms and ensure effective

    use of debt relief and aid flows.

  • 7/29/2019 SMU's Semester v assignment for Finance option

    29/101

    Q.3 Write a short note on GATT and WTO, highlighting the difference between the

    two.

    Ans. General Agreement on Tariff and Trade(GATT):

    The GATT, was established on a provisional basis after the Second World War in thewake of other new multilateral institutions dedicated to international economic

    cooperation notably the "Britton Woods" institutions now known as the World Bank

    and the International Monetary Fund.

    The original 23 GATT countries were among over 50 which agreed a draft Charter for

    an International Trade Organization (ITO) a new specialized agency of the United

    Nations. The Charter was intended to provide not only world trade disciplines but also

    contained rules relating to employment, commodity agreements, restrictive business

    practices, international investment and services.

    In an effort to give an early boost to trade liberalization after the Second World War and

    to begin to correct the large overhang of protectionist measures which remained in

    place from the early 1930s-tariff negotiations were opened among the 23 founding

    GATT "contracting parties" in 1946. This first round of negotiations resulted in 45,000

    tariff concessions affecting $10 billion or about one-fifth of world trade. It was also

    agreed that the value of these concessions should be protected by early and largely

    "provisional" acceptance of some of the trade rules in the draft ITO Charter. The tariff

    concessions and rules together became known as the General Agreement on Tariffs

    and Trade and entered into force in January 1948.

    Although the ITO Charter was finally agreed at a UN Conference on Trade and

    Employment in Havana in March 1948, ratification in national legislatures proved

    impossible in some cases. When the United States government announced, in 1950,

    that it would not seek Congressional ratification of the Havana Charter, the ITO was

    effectively dead. Despite its provisional nature, the GATT remained the only multilateral

    instrument governing international trade from 1948 until the establishment of the WTO.

    Although, in its 47 years, the basic legal text of the GATT remained much as it was in

    1948, there were additions in the form of "plural-lateral voluntary membership

    agreements and continual efforts to reduce tariffs. Much of this was achieved through a

    series of "trade rounds".

    The biggest leaps forward in international trade liberalization have come through

    multilateral trade negotiations, or "trade rounds", under the auspices of GATT the

    Uruguay Round was the latest and most extensive.

  • 7/29/2019 SMU's Semester v assignment for Finance option

    30/101

    The limited achievement of the Tokyo Round, outside the tariff reduction results, was a

    sign of difficult times to come. GATTs success in reducing tariffs to such a low level,

    combined with a series of economic recessions in the 1970s and early 1980s, drove

    governments to devise other forms of protection for sectors facing increased overseas

    competition. High rates of unemployment and constant factory closures led

    governments in Europe and North America to seek bilateral market-sharing

    arrangements with competitors and to embark on a subsidies race to maintain their

    holds on agricultural trade. Both these changes undermined the credibility and

    effectiveness of GATT.

    WTO

    World Trade Organization came into existence in 1995 after the desolation of General

    Agreement on Tariff and Trade (GATT).

    The WTOs overriding objective is to help trade flow smoothly, freely, fairly andpredictably. It does this by:

    Administering trade agreements

    Acting as a forum for trade negotiations

    Settling trade disputes

    Reviewing national trade policies

    Assisting developing countries in trade policy issues, through technical

    assistance and training programs

    Cooperating with other international organizations

    The WTO has nearly 150 members, accounting for over 97% of world trade. Around 30

    others are negotiating membership. Decisions are made by the entire membership. This

    is typically by consensus. A majority vote is also possible but it has never been used in

    the WTO, and was extremely rare under the WTOs predecessor, GATT. The WTOs

    agreements have been ratified in all members parliaments.

    The WTOs top level decision-making body is the Ministerial Conference which meets

    at least once every two years. Below this is the General Council which meets several

    times a year in the Geneva headquarters. The General Council also meets as the TradePolicy Review Body and the Dispute Settlement Body. At the next level, the Goods

    Council, Services Council and Intellectual Property (TRIPS) Council report to the

    General Council.

    Numerous specialized committees, working groups and working parties deal with

    the individual agreements and other areas such as the environment, development,

  • 7/29/2019 SMU's Semester v assignment for Finance option

    31/101

    membership applications and regional trade agreements.

    The WTO Secretariat, based in Geneva, has around 600 staff and is headed by a

    director-general. Its annual budget is roughly 160 million Swiss francs. It does not have

    branch offices outside Geneva. Since decisions are taken by the members themselves,

    the Secretariat does not have the decision-making role that other internationalbureaucracies are given with.

    The WTO is run by its member governments. All major decisions are made by the

    membership as a whole, either by ministers (who meet at least once every two years) or

    by their ambassadors or delegates (who meet regularly in Geneva). Decisions are

    normally taken by consensus.

    Difference between WTO and GATT:-

    The World Trade Organization is not a simple extension of GATT; on the contrary, it

    completely replaces its predecessor and has a very different character. Among the

    principal differences are the following:

    a. The GATT was a set of rules, a multilateral agreement, with no institutional

    foundation, only a small associated secretariat which had its origins in the attempt

    to establish an International Trade Organization in the 1940s. The WTO is a

    permanent institution with its own secretariat.

    b. The GATT was applied on a "provisional basis" even if, after more than forty years,

    governments chose to treat it as a permanent commitment. The WTO

    commitments are full and permanent.

    c. The GATT rules applied to trade in merchandise goods. In addition to goods, the

    WTO covers trade in services and trade-related aspects of intellectual property.

    d. While GATT was a multilateral instrument, by the 1980s many new agreements

    had been added of a plural-lateral, and therefore selective, nature. The agreements

    which constitute the WTO are almost all multilateral and, thus, involve

    commitments for the entire membership.

    e. The WTO dispute settlement system is faster, more automatic, and thus much lesssusceptible to blockages, than the old GATT system. The implementation of WTO

    dispute findings will also be more easily assured.

  • 7/29/2019 SMU's Semester v assignment for Finance option

    32/101

    Q.4 Think of any MNC and analyze its business strategy orientation.

    Ans. Multinational companies (MNC) may pursue business strategies that are home country

    oriented orhost country oriented orworld oriented.

    Perlmutter uses such terms as ethnocentric, polycentric and geocentric. However,"ethnocentric" is misleading because it focuses on race or ethnicity, especially when the

    home country itself is populated by many different races, whereas "polycentric" loses its

    meaning when the MNCs operate only in one or two foreign countries.

    According to Franklin Root (1994), an MNC is a parent company that

    a. engages in foreign production through its affiliates located in several countries,

    b. exercises direct control over the policies of its affiliates,

    c. implements business strategies in production, marketing, finance and staffing that

    transcend national boundaries.

    Business strategy of a MNC can be analyzed with the help of Three Stages of Evolution

    1. Export stage

    initial inquiries - firms rely on export agents

    expansion of export sales

    further expansion - foreign sales branch or assembly operations (to save

    transport cost)

    2. Foreign Production Stage

    There is a limit to foreign sales (tariffs, NTBs).Once the firm chooses foreign

    production as a method of delivering goods to foreign markets, it must decide

    whether to establish a foreign production subsidiary or license the technology to a

    foreign firm.

    Licensing is usually first experience (because it is easy)

    it does not require any capital expenditure

    it is not risky

    payment = a fixed % of sales

    e.g.: Kentucky Fried Chicken in the U.K.

    Problem that may arise while following a particular business strategy: The

    mother firm may find it difficult in exercise of any managerial control over the

    licensee (as it is independent).

  • 7/29/2019 SMU's Semester v assignment for Finance option

    33/101

    Secondly, the licensee may transfer industrial secrets to another independent firm,

    thereby creating a rival.

    The next stage for supplementing any particular business strategy is

    Investments involved.

    It requires the decision of top management because it is a critical step.

    it is risky (lack of information) (for example-US firms tend to establish

    subsidiaries in Canada first. Singer Manufacturing Company established its

    foreign plants in Scotland and Australia in the 1850s)

    plants are established in several countries

    licensing is switched from independent producers to its subsidiaries.

    export continues

    3. Multinational Stage: The company becomes a multinational enterprise when itbegins to plan, organize and coordinate production, marketing, R&D, financing, and

    staffing. For each of these operations, the firm must find the best location.

    This is how a MNC decides its business strategy orientation.

  • 7/29/2019 SMU's Semester v assignment for Finance option

    34/101

    Q.5 What does FDI stand for? Why do MNCs opt for FDI to enter international market?

    Ans. FDI stands for Foreign Direct Investment. New MNCs do not pop up randomly in foreign

    nations. It is the result of conscious planning by corporate managers. Investment flows

    from regions of low anticipated profits to those of high returns. When MNC

    incorporated in one country, invests in another country, it is said that the FDI has flowedinto the other country from some foreign origin.

    The main reasons for MNCs to opt for FDI to enter international market is stated as

    follows:

    1. Growth motive: A company may have reached a plateau satisfying domestic

    demand, which is not growing. Looking for new markets.

    2. Protection in the importing countries : Foreign direct investment is one way to

    expand. FDI is a means to bypassing protective instruments in the importing country.

    European Community imposed common external tariff against outsiders. US

    companies circumvented these barriers by setting up subsidiaries. Japanese

    corporations located auto assembly plants in the US, to bypass VERs.

    3. High Transportation Costs : Transportation costs are like tariffs in that they are

    barriers which raise consumer prices. When transportation costs are high,

    multinational firms want to build production plants close to the market in order to

    save transportation costs. Multinational firms that invested and built production

    plants in the United States are better off than the exporting firms that utilized New

    Orleans port to ship and distribute products through New Orleans, provided that theybuilt plants in a safe area.

    4. Exchange Rate Fluctuations: Japanese firms invest here to produce heavy

    construction machines to avoid excessive exchange rate fluctuations. Also,

    Japanese automobile firms have plants to produce automobile parts. For instance,

    Toyota imports engines and transmissions from Japanese plants, and produce the

    rest in the U.S.

    5. Market competition: The most certain method of preventing actual or potential

    competition is to acquire foreign businesses. GM purchased Monarch (GM Canada)and Opel (GM Germany). It did not buy Toyota, Datsun (Nissan) and Volkswagen.

    They later became competitors.

    6. Cost reduction: United Fruit has established banana-producing facilities in Honduras.

    Cheap foreign labour. Labour costs tend to differ among nations. MNCs can hold

  • 7/29/2019 SMU's Semester v assignment for Finance option

    35/101

    down costs by locating part of all their productive facilities abroad. (Maquildoras)

  • 7/29/2019 SMU's Semester v assignment for Finance option

    36/101

    Q.6 Viewing culture as a multi-level construct, describe various levels it consists of.

    Ans. There are two kinds of approach construct of culture. One is a multi-level approach,

    viewing culture as a multi-level construct that consists of various levels nested within

    each other from the most macro-level of a global culture, through national cultures,

    organizational cultures, group cultures, and cultural values that are represented in theself at the individual level.

    The second is based on Scheins (1992) model viewing culture as a multi layer

    construct consisting of the most external layer of observed artifacts and behaviours,

    the deeper level of values, which is testable by social consensus, and the deepest level

    of basic assumption, which is invisible and taken for granted.

    The present model proposes that culture as a multi layer construct exists at all levels

    from the global to the individual and that at each level change first occurs at the

    most external layer of behaviour, and then, when shared by individuals who belong tothe same cultural context, it becomes a shared value that characterizes the aggregated

    unit (group, organizations, or nations).

    In the model, the most macro-level is that of a global culture being created by global

    networks and global institutions that cross national and cultural borders.

    Figure-1: The dynamic of top-downbottom-up processes across levels of culture.

    Given the dominance of Western MNCs, the values that dominate the global context are

    often based on a free market economy, democracy, acceptance and tolerance of

    diversity, respect of freedom of choice, individual rights, and openness to change.

    Below the global level are nested organizations and networks at the national level with

    their local cultures varying from one nation or network to another. Further down are

    http://resources.smude.edu.in/slm/wp-content/uploads/2009/06/clip-image00457.gif
  • 7/29/2019 SMU's Semester v assignment for Finance option

    37/101

    local organizations, and although all of them share some common values of their

    national culture, they vary in their local organizational cultures, which are also shaped

    by the type of industry that they represent, the type of ownership, the values of the

    founders, etc. Within each organization are sub-units and groups that share the

    common national and organizational culture, but that differ from each other in their unit

    culture on the basis of the differences in their functions (e.g., R&D vs manufacturing),

    their leaders values, and the professional and educational level of their members. At

    the bottom of this structure are individuals who through the process of socialization

    acquire the cultural values transmitted to them from higher levels of culture. Individuals

    who belong to the same group share the same values that differentiate them from other

    groups and create a group level culture through a bottom-up process of aggregation

    of shared values. For example, employees of an R&D unit are selected into the unit

    because of their creative cognitive style and professional expertise. Their leader also

    typically facilitates the display of these personal characteristics because they are crucial

    for developing innovative products. Thus, all members of this unit share similar core

    values, which differentiate them from other organizational units. Groups that share

    similar values create the organizational culture through a process of aggregation, and

    local organizations that share similar values create the national culture that is different

    from other national cultures.

    Both top-down and bottom-up processes reflect the dynamic nature of culture, and

    explain how culture at different levels is being shaped and reshaped by changes that

    occur at other levels, either above it through top-down processes or below it through

    bottom-up processes. Similarly, changes at each level affect lower levels through a top-

    down process, and upper levels through a bottom-up process of aggregation.

    Global organizations and networks are being formed by having local-level organizations

    join the global arena. That means that there is a continuous reciprocal process of

    shaping and reshaping organizations at both levels. For example, multinational

    companies that operate in the global market develop common rules and cultural values

    that enable them to create a synergy between the various regions, and different parts of

    the multinational company. These global rules and values filter down to the local

    organizations that constitute the global company, and, over time, they shape the local

    organizations. Reciprocally, having local organizations join a global company mayintroduce changes into the global company because of its need to function effectively

    across different cultural boarders.

  • 7/29/2019 SMU's Semester v assignment for Finance option

    38/101

    Reference:

    http://ie.technion.ac.il/~merez/papers/jibs_culture_Intern_B.pdf

    http://www.going-global.com/articles/understanding_foreign_direct_investment.htm

    www.persianholdings.com/UsersFiles/admin/files/article-en/.../52.pdf

    SMU Manual on International Business Management (Book ID: B1315)

  • 7/29/2019 SMU's Semester v assignment for Finance option

    39/101

    Name: Dromor Tackie-Yaoboi

    Roll Number: 531110332

    Learning Centre: 02544

    Course & Semester: MBA Semester IV

    Subject: International Financial Management

    Assignment No.: 1

    Subject Code: Mf0015

    Date of Submission at the Learning Centre: 27 February, 2013

  • 7/29/2019 SMU's Semester v assignment for Finance option

    40/101

    1. What is meant by BOP? How are capital account convertibility and current account

    convertibility different? What is the current scenario in India?

    Ans: The balance of payments (orBOP) of a country is a record of international transactions

    between residents of one country and the rest of the world over a specified period, usually a year.

    Thus, Indias balance of payments accounts record transactions between Indian residents and the

    rest of the world. International transactions include exchanges of goods, services or assets. The

    term residents means businesses, individuals and government agencies and includes citizens

    temporarily living abroad but excludes local subsidiaries of foreign corporations.

    The balance of payments is a sources-and-uses-of-funds statement. Transactions such as exports

    of goods and services that earn foreign exchange are recorded as credit, plus, or cash inflows

    (sources). Transactions such as imports of goods and services that expend foreign exchange are

    recorded as debit, minus, or cash outflows (uses).

    The Balance of Payments for a country is the sum of the Current Account, the Capital

    Account and the change in Official Reserves.

    The current account is that balance of payments account in which all short-term flows of

    payments are listed. It is the sum of net sales from trade in goods and services, net investment

    income (interest and dividend), and net unilateral transfers (private transfer payments and

    government transfers) from abroad. Investment income for a country is the payment made to its

    residents who are holders of foreign financial assets (includes interest on bonds and loans,

    dividends and other claims on profits) and payments made to its citizens who are temporary

    workers abroad. Unilateral transfers are official government grants-in-aid to foreign

    governments, charitable giving (e.g., famine relief) and migrant workers transfers to families in

    their home countries. Net investment income and net transfers are small relative to imports and

    exports. Therefore a current account surplus indicates positive net exports or a trade surplus

    and a current account deficit indicates negative net exports or a trade deficit.

    The capital (or financial) account is that balance of payments account in which all cross-border

    transactions involving financial assets are listed. All purchases or sales of assets, including direct

    investment (FDI) securities (portfolio investment) and bank claims and liabilities are listed in the

  • 7/29/2019 SMU's Semester v assignment for Finance option

    41/101

    capital account. When Indian citizens buy foreign securities or when foreigners buy Indian

    securities, they are listed here as outflows and inflows, respectively. When domestic residents

    purchase more financial assets in foreign economies than what foreigners purchase of domestic

    assets, there is a net capital outflow. If foreigners purchase more Indian financial assets than

    domestic residents spend on foreign financial assets, then there will be a net capital inflow. A

    capital account surplus indicates net capital inflows or negative net foreign investment. A

    capital account deficit indicates net capital outflows or positive net foreign investment.

    Current scenario in India

    The official reserves account (ORA) records the total reserves held by the official monetary

    authorities (central banks) within the country. These reserves are normally composed of the

    major currencies used in international trade and financial transactions. The reserves consist of

    hard currencies (such as US dollar, British Pound, Euro, Yen), official gold reserve and IMF

    Special Drawing Rights (SDR). The reserves are held by central banks to cushion against

    instability in international markets. The level of reserves changes because of the central banks

    intervention in the foreign exchange markets. Countries that try to control the price of their

    currency (set the exchange rate) have large net changes in their Official Reserve Accounts. In

    general, a net decrease in the Official Reserve Account indicates that a country is buying its

    currency in exchange for foreign exchange reserves, to try to keep the value of the domestic

    currency high with respect to foreign currencies. Countries with net increases in the Official

    Reserve Account are usually attempting to keep the price of the domestic currency cheap relative

    to foreign currencies, by selling their currencies and buying the foreign exchange reserves. When

    a central bank sells its reserves (foreign currencies) for the domestic currency in the foreign

    exchange market, it is a credit item in the balance of payment accounts as it makes available

    foreign currencies. Similarly, when a central bank buys reserves (foreign currency), it is a debit

    item in the balance of payment accounts.

    The Balance of Payments identity states that: Current Account + Capital Account = Change

    in Official Reserve Account. If a country runs a current account deficit and it does not run down

    its official reserve to cover this deficit (there is no change in official reserve), then the current

    account deficit must be balanced by a capital account surplus. Typically, in countries with

  • 7/29/2019 SMU's Semester v assignment for Finance option

    42/101

    floating exchange rate system, the change in official reserves in a given year is small relative to

    the Current Account and the Capital Account. Therefore, it can be approximated by zero. Thus,

    such a country can only consume more than it produces (or imports are greater than exports; a

    current account deficit) only if it has a capital account surplus (foreign residents are willing to

    invest in the country). Even in a fixed exchange rate system, the size of the official reserve

    account is small compared to the transactions in the current and capital account. Thus the

    residents of a country cannot have a current account deficit (imports exceeding exports) unless

    the foreigners are willing to invest in that country (capital account surplus).

  • 7/29/2019 SMU's Semester v assignment for Finance option

    43/101

    Q.2 What is arbitrage? Explain with the help of suitable example a two-way and a three wayarbitrage.

    Answer:

    Arbitrage is the activity of exploiting imbalances between two or more markets. Foreign money

    exchangers operate their entire businesses on this principle. They find tourists who need the

    convenience of a quick cash exchange. Tourists exchange cash for less than the market rate and then

    the money exchanger converts those foreign funds into the local currency at a higher rate. The

    difference between the two rates is the spread or profit. There are plenty of other instances where

    one can engage in the practice arbitrage. In some cases, one market does not know about or have

    access to the other market. Alternatively, arbitrageurs can take advantage of varying liquidities

    between markets. The term 'arbitrage' is usually reserved for money and other investments as

    opposed to imbalances in the price of goods. The presence of arbitrageurs typically causes the prices

    indifferent markets to converge: the prices in the more expensive market will tend to decline and the

    opposite will ensue for the cheaper market. The

    efficiency of the market refers to the speed at which the disparate prices converge. Engaging in

    arbitrage can be lucrative, but it does not come without risk. Perhaps the biggest risk is the potential

    for rapid fluctuations in market prices. For example, the spread between two markets can fluctuate

    during the time required for the transactions themselves. In cases where prices fluctuate rapidly,

    would-be arbitrageurs can actually lose money.

    There are basically two types of arbitrage

    . One is two-way arbitrage and the other is three-way arbitrage. The more popular of the two is the

    two-way forex arbitrage. In the international market the currency is expressed in the form

    AAA/BBB. AAA denotes the price of one unit of the currency which the trader wishes to trade and

    it refers the base currency. While BBB is international three-letter code 0f the counter currency. For

    instance, when the value of EUR/USD is 1.4015, it means 1 euro = 1.4015 dollar. If the speculator

    is shrewd and has a deeper understanding of the forex market, then he can make use of this

    opportunity to make big profits. Forex arbitrage transactions are quite easy once you understand the

    method by which the business is conducted.

    For instance, the exchange rates of EUR/USD = 0.652, EUR/GBP = 1.312 and USD/GBP

    =2.012. You can buy around 326100 Euros with $500,000. Using the Euros you buy approximately

    248420 Pounds which is sold for approximately $500,043 and thereby earning a small profit of

    $43.To make a large profit on triangular arbitrage you should be ready to invest a large amount and

  • 7/29/2019 SMU's Semester v assignment for Finance option

    44/101

    deal with trustworthy brokers. Arbitrage is one of the strategies of forex trading. To make a

    substantial income out of this strategy you need to make an enormous amount of investment.

    Though theoretically it is considered to be risk free, in reality it is not the case. You should enter into

    this transaction only if you have deeper understanding of forex market. Hence, it would be wise not

    to devote much time in looking out for arbitrage opportunities. However, forex arbitrage is a rare

    opportunity and if it comes your way, then grab it without any hesitation.

    Three Way (Triangular) Arbitrage

    The three way arbitrate inefficiency now arises when we consider a case in which the EUR/JPY

    exchange rate is NOT equivalent to the EUR/USD/USD/JPY case so there must be something

    going on in the market that is causing a temporary inconsistency. If this inconsistency becomes large

    enough one can enter trades on the cross and the other pairs in opposite directions so that the

    discrepancy is corrected. Let us consider the followingexample :

    EUR/JPY=107.86EUR/USD=1.2713USD/JPY = 84.75 The exchange rate inferred from the

    above would be 1.2713*84.75 which would be 107.74 and the actual rate is 107.86. What we can do

    now is short the EUR/JPY and go long EUR/USD and USD/JPY until the correlation is

    reestablished. Sounds easy, right ? The fact is that there are many important problems that make the

    exploitation of this three way arbitrage almost impossible.

  • 7/29/2019 SMU's Semester v assignment for Finance option

    45/101

    Q.3 You are given the following information:

    Spot EUR/USD : 0.7940/0.8007 Spot USD/GBP: 1.8215/1.8240

    Three months swap: 25/35Calculate three month EUR/USD rate.

    Solution:Spot Rate EUR/USD: 0.7940/0.8007Forward Outright (if Premium)

    3 months swap: 25/35=0.0025/0.0035

    3 months EUR/USD rate= (0.7940+0.0025)/(0.8007+0.0035)=0.7965/0.8042Forward Outright (if Discounted)

    3 months swap: -25/-35=-0.0025/-0.0035

    3 months EUR/USD rate= (0.7940-0.0025)/(0.8007-0.0035)=0.7915/0.7972

  • 7/29/2019 SMU's Semester v assignment for Finance option

    46/101

    Q.4 Explain various methods of Capital budgeting of MNCs.

    Ans:- Methods of Capital Budgeting

    Discounted Cash Flow Analysis (DCF)

    DCF technique involves the use of the time-value of money principle to project evaluation. The two

    most widely used criteria of the DCF technique are the Net Present Value (NPV) and the Internal

    Rate of Return (IRR). Both the techniques discount the projects cash flow at an appropriate

    discount rate. The results are then used to evaluate the projects based on the acceptance/rejection

    criteria developed by management.

    NPV is the most popular method and is defined as the present value of future cash flows discounted

    at an appropriate rate minus the initial net cash outlay for the projects. The discount rate used here

    is known as the cost of capital. The decision criteria is to accept projects with a positive NPV andreject projects which have a negative NPV.

    The NPV can be defined as follows:

    NPV =

    Where,

    I0 = initial cash investment

    CFt = expected after-tax cash flows in year t.

    k = the weighted average cost of capital

    n = the life span of the project.

    The NPV of a project is the present value of all cash inflows, including those at the end of the

    projects life, minus the present value of all cash outflows.

    The decision criteria is to accept a project if NPV o and to reject if

    NPV < o.

    IRR is calculated by solving for r in the following equation.

    where r is the internal rate of return of the project.

    The IRR method finds the discount rate which equates the present value of the cash flows generated

    by the project with the initial investment or the rate which