Smokeless - Alberto Tacconi & Matteo Loglio

53
OZGE GENC • CONSUELO KELLER • MATTEO LOGLIO • MARK PRUNERI • ALBERTO TACCONI • CARLOS VELASQUEZ MAInD • Designing Advanced Services with Frog Design

description

Smokeless: supporting people quitting smoking. The speech given by Alberto Tacconi & Matteo Loglio at UXconference 2013

Transcript of Smokeless - Alberto Tacconi & Matteo Loglio

Page 1: Smokeless - Alberto Tacconi & Matteo Loglio

OZGE GENC • CONSUELO KELLER • MATTEO LOGLIO • MARK PRUNERI • ALBERTO TACCONI • CARLOS VELASQUEZ

MAInD • Designing Advanced Services with Frog Design

Page 2: Smokeless - Alberto Tacconi & Matteo Loglio

cigarettes

Page 3: Smokeless - Alberto Tacconi & Matteo Loglio

STATISTICS

DESKTOP RESEARCH

CAMPAIGNS SUPPORT

Page 4: Smokeless - Alberto Tacconi & Matteo Loglio

STATISTICS

To quit from smoking has a significant health impact

300%Risk of heart disease for

smokers150%Risk of heart disease after

1 year off.

0% 0%Risk of stroke

after 5-15 years off.

Risk of heart disease after 15 years off.

Page 5: Smokeless - Alberto Tacconi & Matteo Loglio

STATISTICS

To quit is hard

10%

90%fails to

quit

actually quits

Page 6: Smokeless - Alberto Tacconi & Matteo Loglio

CAMPAIGNS

The majority of anti-smoking campaigns focus on negative messages

Page 7: Smokeless - Alberto Tacconi & Matteo Loglio

CAMPAIGNS

Negative messages are not effectiveespecially if they’re focused on long-term consequences

Togliere il testo (è già un‘ analisi, l‘ho messa nella slide delle „quotes“).

Page 8: Smokeless - Alberto Tacconi & Matteo Loglio

SERVICES

Applications based on community support

Page 9: Smokeless - Alberto Tacconi & Matteo Loglio

USER RESEARCH

Page 10: Smokeless - Alberto Tacconi & Matteo Loglio

INTERVIEW

General questions“Tell me about the last time you smoked a cigarette”“How frequently do you buy cigarettes?”“What's the best part of your smoking experience?”“What's the worst part of your smoking experience?”“Tell me about your smoking history”“In which situations do you usually smoke?”“Do you usually think about your health?”

Interview

M F age:name: cigs a day:

tell me about the last time you smoked a cigarette

how frequently do you buy them?

what's the best part of your smoking experience?

what's the worst part of your smoking experience?

tell me about your smoking history

in which situations do you usually smoke?

do you usually think about your health?

other:

notes:

Page 11: Smokeless - Alberto Tacconi & Matteo Loglio

MOOD CARDS

Page 12: Smokeless - Alberto Tacconi & Matteo Loglio

INTERVIEW

Mood cards

choose a feeling between the following that better describes your mood after each one ofthese actions:

light a cigarette?

free satisfied neutral disgusted guiltystoned awake sleepyhappy fearful angry sad

relaxed focused

free satisfied neutral disgusted guiltystoned awake sleepyhappy fearful angry sad

relaxed focused

light your first cigarette?

free satisfied neutral disgusted guiltystoned awake sleepyhappy fearful angry sad

relaxed focused

cigarette after eating?

free satisfied neutral disgusted guiltystoned awake sleepyhappy fearful angry sad

relaxed focused

when you're sick and see someone smoking?

free satisfied neutral disgusted guiltystoned awake sleepyhappy fearful angry sad

relaxed focused

smoking close to a non smoker?

free satisfied neutral disgusted guiltystoned awake sleepyhappy fearful angry sad

relaxed focused

airplane deprivation

free satisfied neutral disgusted guiltystoned awake sleepyhappy fearful angry sad

relaxed focused

airplane supply

“Light a cigarette?”“Light your first cigarette of the day?”“Light your cigarette after eating?”“When you're sick and see someone smoking?”“Smoking close to a non smoker?”“Airplane deprivation?”

Page 13: Smokeless - Alberto Tacconi & Matteo Loglio

INTERVIEW

Questions about campaigns

Which campaigns against smoke do you remember?

'R�\RX�WKLQN�WKH\·UH�HIIHFWLYH"

5DWH�IURP���WR����WKH�HIIHFWLYHQHVV�RI�WKH�IROORZLQJ�H[DPSOHV

���SDFNDJH�WH[W

���PHGLFDO�SLFV

���79�DGV

���0HGLFDO�DGYLFHV

���6PRNLQJ�EDQV

���6WUHHW�$GYHUWLVLQJ���)O\HUV

notes:

:KLFK�RQH�RI�WKH�IROORZLQJ�OLVW�LV�HIIHFWLYH�WR�TXLW�LQ�\RXU�RSLQLRQ"

6XSSRUW�IURP�IDPLO\�PHPEHUV6XSSRUW�IURP�SDUWQHU6XSSRUW�IURP�IULHQGV6XSSRUW�IURP�SURIHVVLRQDOV6XSSRUW�IURP�RWKHU�VPRNHUV0HGLFLQHV��TXLWWLQJ�SURGXFWVDiseases

%HFRPLQJ�PRWKHU�IDWKHU3ODQQLQJ�WR�EH�PRWKHU�IDWKHU

smoke me0RQH\+HDOWK�LPSURYHPHQW%HXDW\�LPSRUYHPHQW6WRS�WREDFFR�OREELHV6SRUWV

���� ����

����

����

����

����

Page 14: Smokeless - Alberto Tacconi & Matteo Loglio

INTERVIEW“Short term goals are easier to reach than long term goals”

“It‘s easier to quit together with someone else”

“Negative messages are not effective”

“I would like to have informations about my cigarette consumption”

“I must feel in control and feel personally responsible of my quitting”

Page 15: Smokeless - Alberto Tacconi & Matteo Loglio

“What do you always carry with you?”

Page 16: Smokeless - Alberto Tacconi & Matteo Loglio

FIELD RESEARCH

“What do you carry for smoking?“

Page 17: Smokeless - Alberto Tacconi & Matteo Loglio

PERSONAS

HARDCORE RITUAL SOCIAL LUXURY

Page 18: Smokeless - Alberto Tacconi & Matteo Loglio

ADDICTION JOURNEY

Page 19: Smokeless - Alberto Tacconi & Matteo Loglio

self-awareness

habit

quit

SMOKER'S JOURNEY

OPPORTUNITIES

Prevent them from starting

Rise self-awareness

Let them decide to quit

Help them to quit

Prevent them from giving in again

Page 20: Smokeless - Alberto Tacconi & Matteo Loglio
Page 21: Smokeless - Alberto Tacconi & Matteo Loglio

CONCEPT MAP

Page 22: Smokeless - Alberto Tacconi & Matteo Loglio

FIRST IDEAS

Page 23: Smokeless - Alberto Tacconi & Matteo Loglio

FIND PATTERNS

Text

Page 24: Smokeless - Alberto Tacconi & Matteo Loglio

SMOKELESSIS A SERVICE FOR SMOKERS THAT HELPS TO TRACK CONSUMPTION AND PROVIDES QUITTING SUPPORT

Page 25: Smokeless - Alberto Tacconi & Matteo Loglio

OVERVIEW

Page 26: Smokeless - Alberto Tacconi & Matteo Loglio

1 WEEK

+1 Time

Place

The phone then automatically add the hour of the day...

CounterEverytime the user lights

up a cigarette using the lighter, the counter

increases by one

...and the location using the phone GPS

st

Page 27: Smokeless - Alberto Tacconi & Matteo Loglio

STATISTICS

Location

Time

CashConsumption

1

5

1

$

Page 28: Smokeless - Alberto Tacconi & Matteo Loglio

VIRTUAL PET

Personal

Shared

Page 29: Smokeless - Alberto Tacconi & Matteo Loglio

DAILY GOAL

8Set daily goalThe app suggests a goal based on your data that you can change anytime

Page 30: Smokeless - Alberto Tacconi & Matteo Loglio

TOUCHPOINTS

MOBILE APP

Collects and displays data, allows to set goals and provides

support

LIGHTER

Collects data about number of cigarettes

by talking with the app

WEBSITE

Check your activities in details

://

Page 31: Smokeless - Alberto Tacconi & Matteo Loglio

HOW IT WORKS

Page 32: Smokeless - Alberto Tacconi & Matteo Loglio

SET UP

Page 33: Smokeless - Alberto Tacconi & Matteo Loglio
Page 34: Smokeless - Alberto Tacconi & Matteo Loglio

Download the app

Page 35: Smokeless - Alberto Tacconi & Matteo Loglio

For one week smoke as usual using the new lighter

Page 36: Smokeless - Alberto Tacconi & Matteo Loglio

COLLECTING DATA WITH

THE LIGHTER

Page 37: Smokeless - Alberto Tacconi & Matteo Loglio

Every time you light up a

cigarette the system collects your smoking

data

Page 38: Smokeless - Alberto Tacconi & Matteo Loglio

You can see your data within the app...

Page 39: Smokeless - Alberto Tacconi & Matteo Loglio

...or access the website where you can find more detailed informations...

Page 40: Smokeless - Alberto Tacconi & Matteo Loglio

GOALS

Page 41: Smokeless - Alberto Tacconi & Matteo Loglio

Every two weeks you can achieve long term goals

Page 42: Smokeless - Alberto Tacconi & Matteo Loglio

PET

Page 43: Smokeless - Alberto Tacconi & Matteo Loglio

You are responsible of your own pet

Page 44: Smokeless - Alberto Tacconi & Matteo Loglio

Each time you light up a cigarette...

Page 45: Smokeless - Alberto Tacconi & Matteo Loglio

...his environment changes and he gets affected

Page 46: Smokeless - Alberto Tacconi & Matteo Loglio

share it with another

smoker...

...you’ll share also

responsibility

Page 47: Smokeless - Alberto Tacconi & Matteo Loglio

SUPPORT

Page 48: Smokeless - Alberto Tacconi & Matteo Loglio

If you are about to smoke...

Page 49: Smokeless - Alberto Tacconi & Matteo Loglio

...you can press the

support button anytime

Page 50: Smokeless - Alberto Tacconi & Matteo Loglio

you are presented with alternative activities

Page 51: Smokeless - Alberto Tacconi & Matteo Loglio

keep achieving goals until you

become...

Page 52: Smokeless - Alberto Tacconi & Matteo Loglio
Page 53: Smokeless - Alberto Tacconi & Matteo Loglio

✌ Thanks!OZGE GENCCONSUELO KELLERMATTEO LOGLIOMARK PRUNERIALBERTO TACCONICARLOS VELASQUEZ