SMME SkillsProgramme

Invitation to Enterprises

Project RationaleSouth Africa has a massive skills shortage in the ICT sector. The sector together with academia is required to help the country build capacity needed to develop a digital economy. The Chemical Industries Education & Training Authority (CHIETA) is responding by establishing a skills programme that allows ICT Small and Medium Enterprises to undergo a intense 10-month skills and theoretical programme completely funded by the Chemical Industries Education & Training Authority (CHIETA).

We invite Small and medium enterprises to participate in this Entrepreneurs skills programme.

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Background to CHEITA Background to CHEITAChemical Industries Education & Training Authority (CHIETA) in partnership with Masithuthuke Holdings (Pty)Ltd will be implementing an Entrepreneurs skills programme. The programme will run in three provinces, Kwa-Zulu Natal, Western Cape and Eastern Cape.

The programme is designed to respond to ICT skills shortages, prepare enterprises to deal with business challengesinnovatively.

The Chemical Industries Education & Training Authority (CHIETA) is a statutory body established through the Skills Development Act of 1998 to enable its stakeholders to advance the national and global position of the Chemical Industries sector.

The Chemical Industries Education & Training Authority (CHIETA) as guided by its mandate is an agent of transformation and seeks to promote employment equity and broad based BEE through skills development.

Regions to be Activated

Province Number of Enterprises

Eastern CapeWestern Cape Kwa-Zulu Natal

10 (1 per entity) 10 (1 per entity) 10 (1 per entity)

For the Entrepreneurs• Entrepreneurs are invited to

participate in a recruitment process to ensure that learners are selected and meet employer requirements;

• Participating enterprises will not incur associated costs for participating on the programme.

• Once the learning areas of the programme are completed, entrepreneurs will be able to contribute to the operational workload of their businesses more innovatively.

• Entrepreneurs will be provided with an opportunity to gain new ICT skills.

• Entrepreneurs will accumulate credits towards their learning areas.

For the Entrepreneurs• The learning areas of this skills

programme is 10 months.

Qualifying Criteria - SMMEs• Company CK documents.• Companyprofile.• Tax clearance.• ID copy.• BBBEE CSD report.• Black owned.• Persons with disabilities.

Broad-Based Black Economic Empowerment (BBBEE)

THIS SESSION WILL INCLUDE

1. In-depth understanding of what the Enterprise and Supplier Development ElementintheAmendedBEECodesentailspecifically.

2. Understanding of Import Substitution Plan Supplier Development and Enterprise Development.

3. How to identify an Enterprise Development and Supply Development beneficiary(blackSMMEs).

4. Qualifying Contributions.

5. BenefitFactorofcontributions–Howmuchmoneyshouldonespendtomakethecontributionsmoreefficiently?

6. Understand Empowering Supplier criteria.

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New Venture Creation Skills programme 2 weeks theoretical and 1 month practical

Unit Standard Description Outcomes

NQF Level Credits

263514 Demonstrate an understanding of the function of the market mechanisms in a new venture.

• Explain the free market system in terms of perfect and imperfect competitive markets.

•Analyse the interaction of demand and supply in price determination.

• Analysethefactorsthatinfluenceeconomic activity.

•Describe the development and significanceofmarkets.

4 5

263474 Manage financesofanew venture.

• Explainfinancialaspectsinvolvedin running new venture.

• Applycashflowmanagementinthe running of a new venture.

•Apply an accounting system to manage a new venture.

•Analyse an income and expenditure statement.

•Analyse a balance sheet.

•Makeafinancialdecisionbasedonfinancialstatements.

4 6

114592 Produce business plans for a new venture.

• Identify, gather and analyse the relevant information needed to compile a business plan.

•Formulateanethicalframeworkfor the operational plans of a new venture.

•Establish and prioritise business, financialand/oroperationalgoalsand objectives for a new venture.

•Design and present business, financialand/ormarketingplansbased on a budget for a new venture.

4 8

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New Venture Creation Skills programme 2 weeks theoretical and 1 month practical

Unit Standard Description Outcomes

NQF Level Credits

7468 Use mathematics to investigate and monitor the financialaspectsof personal, business, national and international issues.

•Use mathematics to plan and controlfinancialinstrumentsincluding insurance and assurance, unit trusts, stock exchange dealings, options, futures and bonds.

•Use simple and compound interest to make sense of and defineavarietyofsituationsincluding mortgage loans, hire purchase, present values, annuities and sinking funds.

• Investigate various aspects of costs and revenue including marginal costs, marginal revenue andoptimisationofprofit.

•Use mathematics to debate aspects of the national and global economy, including tax, productivity and the equitable distribution of resources.

4 6

263534 Implement an action plan for a new venture.

•Design an action plan for a new venture.

•Set up business premises and operational systems.

• Implementbusinessfinancialsystems.

• Identify the risks associated with the new venture.

4 4

Total Credits 29

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Entrepreneurship Course Overview

• Helps you develop an entrepreneurial mindset

• Teachesskillssuchasbusinessplanning,negotiation,financialliteracy,andproblem

solving

• Content organized into 7 modules that include practice activities and quizzes to test

your understanding

• Students can self-enroll, or instructors can teach this course in their classrooms

• Available in English, Arabic, and Spanish

• Estimated time to complete: 10-15 hours

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Course Overview (Modules 1-4)

Module/Case Study

Overview Chapters Skills

Charging for Expertise

How to identify personal skills,defineaproductorservice, and determine pricing. Additional topics include presentation skills and customer service, retention, and loyalty programs.

• Recognizing expertise Generating income

•Creating a presentation Keeping records

• Providing good customer service

• Presenting• Selling• Identify legal

structures• Understand ROI• Conflictresolution

Starting an Internet Café

Introduces entrepreneurial thinking and explains how entrepreneurship differs from other employment opportunities. Business researchtoolsareidentifiedand a business plan is prepared.

• Think like an entrepreneur

• Plan like an entrepreneur

•Decide like an entrepreneur

•Writing the business plan

• Research• Develop a

business plan• Entrepreneurial

thinking • Understand

business• Environments

Making a Business Successful

Explores how to help a businessremainprofitablebydefiningachangeprocess,reviewing advantages and disadvantages of product changes, preparing a change plan, and communicating changes to all stakeholders.

•Review the business plan

•Customer and market analysis

• Implement, evaluate, and

•Anticipate change

•Revise the business plan

• Change process• Business

assessment• Legal, social, and

ethical• Responsibilities• Cost/benefit

analysis

Taking the Initiative

How to transfer skills from one type of employment to another to succeed in the marketplace. Reviews the legal aspects of business ownership, and discusses how to prepare a funding proposal.

•Using social networks as a business tool

•Creating a consulting business

•Fundinganewbusiness

•Protecting the new business

•Social networking• Insuring a business• Identify funding

sources•Prepare funding

proposal •Assess personal

skills

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Course Overview (Modules 5-7)

Module/Case Study

Overview Chapters Skills

Enabling an E-Business

Definese-businessandintroduces ways e-business applications can be used to solve business problems. Project management is introduced and the tools used to measure the success of a business are reviewed.

•What is broadband?

• Preparing the business to use broadband

•Assessing business performance

•Decision making•Goal setting• E-business

applications• E-business metrics• Internet marketing

Providing Outsource Services

Explores the importance of formalizing business relationships through a contract, including the legal structure of a contract, a review of common business contracts, and the request for proposal and resulting bid.

• Employment opportunities in contracting

• The role of contracts in business relationships

• The request for proposal

• Negotiation• Meeting protocols• Contract structure• Bid process• Pricing strategies

Building a Contracting Business

Reviews several aspects of business ownership including resources, the decision making process, contracts, and research. Also introduces normal business structures, departmental responsibilities, and establishing business credit.

• Identifying the business structure

•Creating a business structure

•Expanding the business structure

• Delegation• Business• Communications• Resource

acquisition• Lending process

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Module 1: Charging for Expertise

In this case study, Michael Lam, a Networking Academy student, learns that his skills can

become the foundation for a small business. But Michael will soon discover that there

is more to charging for his expertise than just preparing an invoice.

Learning objectives:• Identify skills that have value in the marketplace.• Explain the social, legal, and ethical responsibilities of an entrepreneur.• Describe the ways in which a business receives income.• Describe the basic elements of a customer sales presentation.• Organize important business records.• Explain tools that businesses use to grow.

Estimated time to complete: 1 hour

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Module 2: Starting an Internet Cafe

This case study follows two NetAcad students, Maria Taylor and Alex Jimenez, as they developabusiness plan to solvea sharedproblem: the need for anefficient and cost-effective Internet access solution.

Business ownership concepts and terminology are explored throughout the case study.

Learning objectives:

• Definecommonbusinessterminology• Identify and research a business opportunity • Explain the decision making process• Practice the decision making process• Work as part of a business team• Prepareasimplifiedbusinessplan

Estimated time to complete: 1 hour

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Module 3: Making a Bussiness Successful

Inthiscasestudy,MariaandAlexareownersofanInternetCaféthatisnotasprofitableas they had forecasted. They follow the advice of their coach to evaluate their business and implement changes to the café.

Learning objectives:• Identify skills that have value in the marketplace.• Definecommonmarketingterminology• Explain variances in sales and cost forecasting• Identify frequently used marketing and communication tools • Analyze research results• Explain the change process• Prepareasimplifiedgrowthplan

Estimated time to complete: 45 minutes

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Module 4: Taking the Initiative

This case study introduces Pam, who has just learned about a project that aims to use new broadband capabilities to improve communications between local schools, libraries, and government educational offices. Pam has experience in setting up abroadband network from her previous job, but is unsure how her experience can transfer over to this new project.

Learning objectives:• Use social media as a research, marketing, and sales tool

• Transfer skills acquired through previous employment or education to new employment opportunities

• Identify steps involved in establishing a consulting business

• FundandoperateaconsultingbusinessEstimated time to complete: 1 hour

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Module 5: Enabling an E-Business

Pam is a consultant who helps businesses use broadband Internet connectivity to solve problems. Mr. Lee is a businessman who owns several laundries. He’s been in business a long time, but lately his sales have decreased and costs have risen.

This case study follows their progress as they research ways that the Internet can help Mr. Lee’s business.

Learning objectives:• Identify how broadband applications can be used in business• Defineabusinessproblem• Identify, evaluate, and choose e-business solutions• Prepare an implementation plan• Evaluate a business using business metrics

Estimated time to complete: 45 minutes

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Module 6: Providing Outsourse Services

In this case study, Michael Lam has successfully built a small computer services business.

His friend Yuna recently graduated with an IT degree and is looking for work. After reading

about a local broadband project that will bring high- speed Internet to homes and

businesses, they’re interested in supporting the project as local contractors. Join them

as they learn about the responsibilities of a contractor.

Learning objectives:• Definetheroleofacontractor• Explain how a contractor builds relationships with other businesses• Definetheserelationshipsusingcontracts• Determinewheretofindcompaniesthatarelookingforcontractors• Explain how to contact potential customers

Estimated time to complete: 45 minutes

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Module 7: Building a Contracting Business

This case study follows Michael and Yuna as they grow their contracting business. After responding to theRequest for Proposal (RFP)andbecoming installationcontractorsfor Tele X, they have discovered that the work they are doing requires more than just installation skills. They might need more resources than they currently have..

Learning objectives:• Review current business commitments and resources• Identify needed resources• Defineabusinessstructuretoorganizeandoptimizeresources• Develop ways to communicate within the business structure• Explaintheimportanceofgoodfinancialmanagement• Recognize expansion opportunitiesEstimated time to complete: 50 minutes

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Student Enrollment and Support

• Please visit the Self-Enroll Courses page on Cisco NetSpace to enroll in this course • If you need assistance, please post questions on the Cisco Networking Academy

Facebook page

CONTACT DETAILS FOR PARTICIPATION AS AN ENTERPRISEProject Manager: Trust Kakaza

Tel: (011)0589269or0877013420/22

E-mail: trust@masithuthukeholdings.co.za