1. Smartphone Apps for Prescription RefillsMIS 525 -Group 4 Fall 2013 By: Alaaeddin Mahmoud Battushig Nyamsuren Xuesong Yang .

2. Introduction Industry Description Pharmacy's core objective is to provide prescription medications for their customers. Pharmacies making profits by satisfy their consumers so they will return again; keep low operating costs and provide better prices than other competitors.More than 44% of Americans take prescription drugs daily. 3. Introduction Industry Description Medication dispensing errors can have serious and even deadly costs, and pharmacists cannot cut corners to speed up the process. 4. Prescription-Filling Process Prescription Drop-off.Patient Profile Review.Order Entry.Order Fulfillment .Final Check and Pick-up. 5. Prescription-Filling Process The steps involved in filling consumers prescriptions are carefully performed to balance the critical need to protect safety with efficiency. 6. Enablers The Internet developed access to information, and consumers have been taking benefit of this increased ease of access of health information. Smart-phone apps become very significant for millions of Americans who use them daily to navigate through life .shopping, playing, reading, dating, learning, and more with their fingertips. Using the introduction of smartphones, people are able to access resources with a simple touch of their keypads. Apps are playing an increasing role in healthcare delivery and also for the training of healthcare practitioners 7. Challenges to the Adoption of the Apps: There still large numbers of consumers who still like to use the traditional way to refill. Getting these people into the system is challenge and can be done by: Reducing the high Cost for the Smart phones. This can be done by making partnership with Smartphone companies. Developed security and backup plans and adopted necessary strategy to address all possible other threats. Always classified security and safety as number one concern and explain that to the consumers. Explain the privacy procedure that the company adopted to use the technology. Add more features to help understanding the technology such as adding more languages to select from and adding some features that can help people with special needs to use the system. 8. Electronics Prescription Refilling 9. Companies CompanyWebsiteAppleAndroidWindowsCommentWalgreenshttp://www.walgreens.com/topic/YesYesYesReminds you to take medications, rewardapps/learn_about_mobile_apps.jspCVShttp://www.cvs.com/promo/points, refill by scan.YesYesSome features n/apromoLandingTemplate.jsp?promoLandingId=mobile-pharmacyLowest Medhttps://new.lowestmed.com/Drug interaction checker, pill identifier, prescription historyYesYesYesCompare best prices, locations and discount codes.GoodPxhttps://www.goodrx.com/mobileYesYesxCompare best prices, locations and discount codes.OCT Plushttp://aceinnovationgroup.com/our-mobile-apps/otcplus-app/YesYesxBoard-certified doctors provide list of over the counter medications to treat symptoms.Rite Aidhttps://www.riteaid.com/mobile-pharmacy-appYesYesxDiscounts. 10. Mobile Apps Refilling the Prescriptions Common Features Easily refill prescriptions on the go type in prescription number or scan RX code. Easily transfer prescriptions. Receive alerts when your prescription is ready to refill and ready to pick-up. Set up helpful reminders to keep the patients on track. Access prescriptions history 11. Mobile Apps Refilling by Scan Example 12. Mobile Apps Refilling the Prescriptions Others Features Find the closest pharmacy location. Check out Weekly Ads before start shopping Browse products and check in-store availability Exclusive mobile coupons and rewards which can redeem in store 13. Strengths Reduce cost by reducing the processing errors. Doctors able to confirm prescriptions order electronically. Reduce paper works. Easy to share with doctors. Speed up and volume of prescriptions processed with high quality. Attract more consumers who already use the smartphone to shop in the pharmacy. Easily refill prescriptions on the go type in prescription number or scan RX code. Easily transfer prescriptions. Consumers receive alerts when your prescription is ready to refill and ready to pick-up. 14. Strengths-continue Set up helpful reminders to keep the patients on track. Both pharmacists and consumers have instant access to prescriptions history. Consumers can search for the closest pharmacy location. Consumers can check out weekly Ads before start shopping. Consumers can browse products and check in-store availability. Exclusive mobile coupons and rewards which can redeem in store. 15. Weakness Start-up costs for implementing, developing or purchasing a system including. converting patient charts to electronic format cost. Continuing maintenance and training a new system cost. Large numbers of the consumers not smartphone savvy especially elderly consumers who still like to shop for their prescriptions using the traditional way. The cost of the smartphones still consider high. Security and confidentiality issues. 16. Opportunities Companies need to prove that this competition build on Fact and Faith not Fear form the competitors. Improve quality . Reduce the cost . Speed the processing time . Make profits by getting more people into the new system. Make profits by signing partnership contract with smartphone companies to improve the quality and reduce the price. New features can be added to help disable people and people with special need. 17. Threats: Privacy, security and confidentiality concerns of electronic and medical records. Failure of the software/hardware might cause big problem if there no alternative plan. Hackers Threat needs to be address. 18. Real-World Example 1http://www.youtube.com/watch?v=1GkqJT0N28A 19. Real-World Example 2http://www.youtube.com/watch?v=MVGMmCZjJmE 20. Real-World Example 3http://www.youtube.com/watch?v=xUp8fjXvJu4 21. Conclusion and Recommendation Although Smartphone Apps cant replace the current traditional system to refill perception; but its clear huge step to help both patients and pharmacies to reduce errors, costs and increase quality. Companies who adopted this technology will get more benefit by getting more people into the system and Speed up and volume of prescriptions processed with high quality. There are wide Opportunities to both drug companies and smartphones companies to have partnership and increase profits. 22. Conclusion and Recommendation continue Companies need to adopted necessary strategy to address all possible threats. Pharmacies need to do better job on marketing to help elderly people to get into the system by providing more discounts and explaining how this technology will help save lives. We recommend adding new features to the Apps such as features to help disable and consumers with special needs to use the system and support the Apps with multi languages translator software to help diversity of consumers understand and use the system. 23. References S. Silow-Carroll and B. Smith, Clinical Management Apps: Creating Partnerships Between Providers and Patients, The Commonwealth Fund, November 2013. http://mobihealthnews.com/23008/slideshow-big-retail-pharmacyapps-with-prescription-refill/ http://www.mayoclinic.org/news2013-rst/7543.html http://public.rxpert.org/displaycommon.cfm?an=1&subarticlenbr=4 https://bb.uis.edu/bbcswebdav/pid-291714-dt-content-rid1400110_1/courses/133MIS52512404/999MIS525gribbins_ImportedC ontent_20121231104657%281%29/IT%20Security.pdf http://www.ncbi.nlm.nih.gov/pubmed/23017375 http://en.wikipedia.org/wiki/Smartphone http://www.tandfonline.com/doi/pdf/10.1080/15398285.2011.623567 http://www.youtube.com/watch?v=xUp8fjXvJu4 http://www.youtube.com/watch?v=1GkqJT0N28A