Smarthealth Medical Services 聰健醫療服務 SmarthHealth Medical Services.
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Transcript of Smarthealth Medical Services 聰健醫療服務 SmarthHealth Medical Services.
Smarthealth Medical Services聰健醫療服務
SmarthHealth Medical Services
About SmartHealth SmartHealth is a full services integrated medical sales and marketing company.
A niche Medical Sales and Marketing practices, i.e. small yet professional team
One of the few Medical & Health Care Sales, Marketing practices and providing comprehensive Sales and marketing Solutions
We offer services that help medical business retain & grow profitable customer relationship.
Some of our smartHealth Marketing Solutions, including strategic planning, Marketing Analysis, Sales Plan, Health Seminar / Workshop & others health care services etc..
SmarthHealth Medical Services
BusinessSource
Medical Escort (Private Ambulance Escort)In-house ClinicMedical TourismPhysical Check up
Corporate / Broker / Insurer / TPA Health Talk On site screening
Promotion Advertising or Media
ReferralExisting ClientsMedia / Promotion / Advertising
SmarthHealth Medical Services
Our Team
SmarthHealth Medical Services
SmarthHealth Medical ServicesSmarthHealth Medical Services
SmarthHealth Medical Services
Business ~ Physical ExamInsurer
Panel DoctorPre-insurance examinationProduct Wellness Day
(Health Talk + On-site screening)
Broker / Corporate Executive Plan + Wellness Day
Estate & Hotel PromotionSame as above
SmarthHealth Medical Services
Business ~ ReferralInsurer
Agency Referral Program
CorporateEmployee Benefit Program
TPAE.g. ISOS, IPA
Mainland China PatientPatient Referral Program
SmarthHealth Medical Services
Our Services Offer..Package Design
Market ComparisonMarket Evaulation
Insurer / Clinic Panel Doctor ~ Application Insurer
HSBC, Blue Cross, AIA, Manulife, Zurich, ING, Prudental etc..Clinic
QHMS, UMP, HMMP etc…
Broker / Corporate ~ Services arrangementWellness Day Health Check Package
Referral Program Insurance Agency, Corporate & Broker
SmarthHealth Medical Services
Scope of Services Health Screening
Gynaecological Check Up
Premarital Check Up
Vaccination
Specialist Referral
Hospital Admission
Medical Marketing Consultation Services
Corporate Wellness Program
Health Seminar
SmarthHealth Medical Services
CasesBroker : On-site Screening Program
Sold to International Broker 2010 More than 300 On site screening test + 10 Health Talks with
Globalization Corporate E.g. Apple, PCCW, Maersk, DAMCO and HK SFC etc..
Insurer : Health Talk AIA New Product Launch ~ 2010
Hospitalization product for High-end customer More than 1600 agents to attend
Bank : PromotionCitibank Green City ProgramAmerican Express Bank: Centurion & Platinum, Bonus Point
Reward Program
SmarthHealth Medical Services
Our Background ~ MedicalHospital Experience:
Sales and Marketing in 2 hospitalsHealth Assessment, Inpatient and Outpatient
Billing
Health Care Centre Setup:Panel Doctor Group, Health Check & Referral
Insurance Industry:Claims, CS, Broker, MDRT Services & PA
Medical Evacuation & Int’ l Medical Insurance Community
SmarthHealth Medical Services
Our QualificationMBA ~ Australia
Major in Finance and Marketing
InsuranceFLMI ~ USAACSAIAA
SmarthHealth Medical Services
Reference …
SmarthHealth Medical Services
Promotion Services
SmarthHealth Medical Services
Bank Promotion Services Bank:
HSBC, Citibank, AE, BOC & Standard Chartered etc…
Target of Customers Platinum, Centurion & others Credit Card Holders
Type of Services: Special discount offer (e.g. 10% ~ 15%) or Bonus point reward
(e.g.5% or 10% extra bonus Points)
Function: Guest Seminar / Health Talk / Workshop
Bank Promotion Period: 3 months /6 months or 1 year
SmarthHealth Medical Services
Bank Promotion Services Key Objectives
Build Brand Awareness & Preference Stimulate high-ticket visit Foster repeated purchased & repeated visit Groom long-term loyalty of quality customers
Comprehensive Product Range Affluent segment Mass segment Segmented product
SmarthHealth Medical Services
Scope of Long-term Strategic Partnership
18
Target Audience : (Example / Citibank)• All Citibank Credit Cardholders & Diners Club Cardmembers (~1.3 million
cardholders)• All overseas Citibank Credit Cardholders (~ 37 million cardholders)
SmarthHealth Medical Services
Synergy from Both Parties
19SmarthHealth Medical Services
The Communications Approach for the Strategic Partnership
20
Maximize
exposure
through
all relevant
touch points
Adopt integrated approach
to maximize exposure for both bank Credit Card and the partner and also to create greater impact for the joint partnership
SmarthHealth Medical Services
Insuer & Corporate Promotion ServicesTarget:
Premier Customers / Executives
Methods: Intranet Promotion / Employee Voluntary Plan / E-Health Tips
etc…
Function:Guest Seminar / Health Talk / Workshop / Product Launch
SmarthHealth Medical Services
Example (Health Talk ~ AIA)
SmarthHealth Medical Services
Example (Macau Health Talk ~ ING)
SmarthHealth Medical Services
Health Talk : ING Regional Office
SmarthHealth Medical Services
Example:Health Talk ~ Dah Sing Life
SmarthHealth Medical Services
Dah Sing Health Talk: Healthy Pass
SmarthHealth Medical Services
ING Road Show: Healthy Pass
SmarthHealth Medical Services
Road Show
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Doctor Booklet
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Direct Marketing: Magnet Promotion
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Publicity program for specialist center
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Aims and purposes
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1. GROUP INTERVIEW
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BriefsGroup interview is a very cost-effective way to deliver
messages to the public in a short period of time.
To invite around 10 media organizations to the group interview where doctors present some interesting cases and findings in a “causal” way
The press will cover the news in local news session on the same day and create huge impacts.
Due to the lower cost, having group interviews on different major Diagnostics tools every 3 to 4 months is ideal.
SmarthHealth Medical Services
Some proposed topics1. HPV test: how the test
dramatically improves early detection of pre-cancer in women
2. CEA: To predict the chance of cancer returning
3. NT-proBNP: To explain the PROTECT study and how patients benefit from the test
SmarthHealth Medical Services
Example: CT screening for heart 15 reporters and
photographers from 11 media organizations attended the media event
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Event photos
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Coverage summaryMedia organizations Heading Section/ page no.
1. 東方日報 醫健:長跑引爆冠心病奪命 A14, 港聞, 醫健 2. 東方日報 醫健:備戰減食再增食 跑手易傷 A14, 港聞 3. 蘋果日報 忽然長跑或致隱疾病發 A09, 健康與醫療 4. 頭條日報 心臟隱疾運動易猝死 P12, 港聞
5. AM730 疏於運動 難發現心血管隱疾 跑馬拉松小心中風
M20, 健康
6. 都市日報 忽然長跑 凶多吉少 P23, 健康 7. 太陽報 醫知健:跑馬拉松先驗心 A14, 港聞 8. 太陽報 醫知健:減食備戰小心受傷 A14, 港聞
9. 香港經濟日報 長跑誘發中風 上斜終點高危 A22, 港聞 10. 香港經濟日報 喝水忌過量 配合餐單儲能量 A22, 港聞
11. 成報 馬拉松比賽慎防中風 A12, 醫健 12. 成報 賽前檢查保一命 A12, 醫健, 特稿
13. 大公報 專家籲 45歲以上參賽者賽前驗身
跑馬拉松誘發「心病」可致命 A18, 港聞
14. 大公報 脫水抽筋不適最常見 A18, 港聞 15. 文匯報 76%心臟病無徵狀 跑馬拉松高危 A14, 香港新聞
16. 星島日報 醫生籲長跑賽前檢查心臟 A12, 港聞
SmarthHealth Medical Services
News clipping: Oriental Daily 1
SmarthHealth Medical Services
News clipping: AM730
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News clipping: Singpao 1
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News clipping: Ta Kung Po 1
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2. ELECTRONIC MEDIA INTERVIEWS
SmarthHealth Medical Services
Briefs To arrange interview on TV or
radio
To explain diseases and treatments to the audience in person
To increase media exposure
TVB
RTHK
SmarthHealth Medical Services
3. COLUMN WRITING AT NEWSPAPERS
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Briefs To explain Diagnostics tool one
by one by writing column articles in free newspaper AM730
Column: “醫 Zone”
AM730 has a readership of over 500,000 in HK.
To write about diseases which can be better treated and managed with Diagnostics
PRPPL to handle writing and editing of all articles
Example
SmarthHealth Medical Services
Thank You
SmarthHealth Medical Services