SmartCare Platform amended V2.pdf

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Transcript of SmartCare Platform amended V2.pdf

  • TELEHEALTH

    Management Platform

    By InMezzo

    Introduction

    Largescaletelehealthservicedeliveryinvolvesmultiplecarestakeholders,telehealthdevicesandtechnologies,andcaremanagementprocesses.Theseneedtobedeliveredinanintegratedmannertoprovideaseamlessclientexperience,andanoperationallysupportableandcosteffectivecareserviceprovidercapability.Clientinformationandeventsneedtobeavailable,dependentuponcarerelationships,toallowcarerstohaveaninformedviewofclientstatusandhistory,facilitatinginformedcaredecisionmakingandinterventionwhenconditionsdeterioratebeyondprescribedthresholds.SmartCareisatelehealthservicemanagementplatformwhichprovides:

    Videobasedconsultation Distributedvideocallcentrecapability Integratedclienttelehealthrelationshipmanagementsystem Rulebasedconditionmonitoringandalerting Plugandplayofhealthcaredevices,homehubs,andenvironmentalmonitoring

    devices Homenetworkanddeviceoperationmonitoring Integratedbillingandservicemanagement

    SmartCare Telehealth Service Management Platform

    TelehealthServiceManagementPlatform

  • SmartCareisasecure,deviceagnostic,telehealthmanagementplatformcapableofsupportingawiderangeoftelecare,telemedicineandtelehealthservices.ItenablesHospitals,PCTsandGPconsortia,privatecareorganisationsandLocalAuthoritiestouseasingleserviceinfrastructure,todelivermultiplecomplexservicepackagestoclientsovercomputer,TV/settopbox,andmobilephoneandmobiledevices.Clientsbenefitfromservicesthatcanbehighlyinteractive,enablingvideoconsultationsandconferencingwithsupportstaffandmedicaladvisors,aswellasfriendsandfamily.Distributedvideocallcentrefunctionalityintegratedwithaclientmanagementrelationshipsystemallowsclienteventstobetrackedandmanagedacrossmultiplespecialistcallcentres.Incidentalerting,constantconditionandstatusmonitoring,andselfcarefacilitiescanbeconfiguredtoprovidehighlypersonalisedcareservices.Serviceprovidersbenefitfromanopenarchitecture,allowingtheintegrationofawiderangeoftelehealth,telecareandtelemedicinedevices.Additionallyserviceoperationcanbeeasilyconfiguredtomeeteitherparticularlocalorpersonalneedswithoutaddingtothecomplexityofoperation.Acomprehensiveserviceadministrationcapabilityenablestheeffectiveprovisioning,support,operationandservicelevelmanagementofcomplextelehealthservices.

    SmartCare Telecare Service Administration

  • Conclusion

    InMezzoHeadOffice KingsCourt 9193HighStreet CamberleyGU153RN

    Tel:01276482837Fax:01276482801Email:info@inmezzo.com

    TheSmartCaretelehealthservicemanagementplatformsimplifiesthedeliveryandoperationofcomplextelehealthservices.Itprovidesthetechnicalandadministrativeinfrastructuretosupportthenationalpolicyofsettingoutanewdirectionforthewholehealthandsocialcaresystem,basedoncareinthehomeandlocalcommunity.Thebenefitsofthisapproachtothedeliveryandmanagementoftelehealthservicesaresignificant:

    Provisioningcomplexityisreduced,asallservicesaredeliveredoverthesameinfrastructure.Multiplepersonalisedservicescanbedeliveredtopeoplewithcomplexcareneeds.

    Administrationissimplified,asacommonadministrationcapabilityisused.Also,interoperabilityisenabledbetweenservices.Differentserviceproviderscanhavedifferentviewsanddatafeeds,dependingupontheircarerequirements.

    Telecareoperationalactivitymonitoringisintegratedwithbillingservicesforfinancialcontrol,crosschargingbetweenserviceproviders,andclientinvoicing.

    Multipleservicechannels,suchassettopbox/TV,mobilephone/devices,PC/internet,discretenetworkdevicesandmonitoringequipment,canbesupportedinacosteffectivemanner.

    Security,privacyandclientconsentcanbeassured,asdataonlyhastobemanagedwithinoneservicedeliverynetwork.

    SmartCareprovidesacommonplatformandstandardsforalltelecare,telehealth,telemedicine,andteletherapyrequirements,enablingcarecommissionerstoevaluatesuppliersofferingseffectively,andtoprovidesupplierswithamanagementframeworkintowhichtheirproductsandservicescanbemadecompliantandinteroperable.

    SmartCareprovidesthefacilitytomanagetelehealthonalargescaleeasilyacrossmanycareserviceproviderorganisationsforacomprehensiverangeofclientconditions.

    AllofwhichallowserviceproviderstofocusonthehumanaspectsofcaredeliveryandmanagementratherthandealingwithmultiplecomplexITandtelecommunicationssystems.