SMART SERVICESResearch and Development Center

Vesa Salminen, HAMK

Open Innovation with New Opportunities

Minis PCs Internet

Cloud

Mobile

Social

Smart

Analytics

Everyone isorganizedaroundindividualsilos.

Innovation isat the

intersections

The research center supports the business development of the region's public and private sector partners.

It functions on the following lines of business:

• Industry digitalization and lifecycle services

• Sustainable growth and circular economy (cleantech)

• Wellbeing solutions and services

• Flexible logistics and smart traffic

• Smart buildings, home and the environment

• New working environment and lifelong learning

Smart Services- HAMK Research Center

Smart Services- Research Center-R&D Approach

Scenario analysisFuture Strengths

Industry and Society Strategy

R&D Focus Areas

Concrete Óperations

Organizational Resources

Regional Dev.

InternationalOperations

R&D

Education

R&D

RegionalDevelopment

Education

Smart Services- HAMK Research Center

• Dynamic environment for applied research, development and innovation services for business enterprises, wellbeing organizations and everyday life.

• Creates research and learning environments for transdisciplinary innovation and co-operation

• It supports also new digital work environment and life long education.

• Generates knowledge and expertise in the field of digitalisation and services.

• Supports customers by knowledge transfer, examination methods, research and development activities and testing.

Digitalization- Business Co-Evolution

To Succeed in Business Co-Evolution

• Right Digital Asset

• Suitable Organization Capability and Culture

• Right Competence Structure- Content

• Individuals with Right Mindset

Business Strategy

Business Definition

Vision/

Business Goal

Alternative to float to

How to get

to the goal?

Definition of

Business Objectives

Business idea

- Benefit to the Customer

- Profit Situation Analysis

Where are we?

Where should we go?

Where are we going?

Changing

Business

Environment

Competitiveness

Capability

Development

Objectives

Scenario C

Scenario A

Scenario B

Basic

Research

Strategic Aligning and Defining Objectives

Applied Research

Projects

R&D and

Implementation

Projects

Vision

Goal Setting

Strategic

Alignment

Forecasting

Strategy

Process

Present,

InheritanceTime Scale

CU

ST

OM

ER

S

CU

ST

OM

ER

S

Func

tiona

lStr

uctu

re

BusinessModel,

eLeadership,eWork

DigitalizationMicro SystemsData Networks

AutomationSystems

ServiceInnovation,

ConceptService ,

Productizing

Smart Services, Research Center

Internet and

Life Cycle

Services

Usability,

Interface Std.

Internet of

things

CustomerSegments

New Entrepreneurship

Big Data, Clustering,

AnalysisInformation,Knowledge

Industry Digitalization and Life Cycle Services

Well Being Solutions and Services

Sustainable growth and Circular Economy

Smart Building, Home and Environment

Flexible Logistics and Smart Traffic

New Working Environment and Life Long Learning

Competence,Networking,Procurement

Usability,Data and

InformationStandards

InternationalBusiness

Research Groups, Smart Services

1. Flexible Logistics and Smart Traffic

Anne-Mari Järvenpää Seppo Niittymäki

2. SME and DigitalizationKirsi MeriläinenJoni Kukkamäki

5. Everyday Digitalization and Services (Individual, Family, Community)

Päivi SanermaAnne-Mari Järvenpää

4. Multisensory Environments and Supporting Technology- MATEC

Merja SaarelaMarja Sirkkola

3. Industrial Digitalization and Life Cycle Services

Heikki RuohomaaKatariina Penttilä

6. Sustainable Development, Energy and Services (with BIO)

Kirsi SippolaSeppo Niittymäki

7. Creation of Intelligence and Conceptualization of Smart Services• Creation of Smart Solutions (digitalization and Smart Service)• Management Model of Value Creation and Proposition• Digitalization and Development of Working Life

Joni Kukkamäki, Kirsi Meriläinen, Vesa Salminen

Co

nce

pt

Cre

atio

nan

d Im

ple

me

nta

tio

n

Data Gathering

Data Transfer

Data

Clustering

Data Standardization and Warehousing

Replanning of

Value Network

Planning of

Smart Services

Service Marketing and Analysis of Market Response

Automation Tech.

Neededcompetence

for developingsmart service

Data Transfer Tech.

XYZ- Data BaseIn Distributed Cloud

Clustering Tech.

Decision MakingData Mining

Data Standards

Analysis Methodology and Tech.

Network Mgt. Tech.

Data Mgt. Tech.

Service Mgt. Tech.

Services

Knowledge

Information

Data

Source

Source

Source

Ro

uti

ng

Clu

ster

ing

An

alyz

ing

Vis

ual

izin

gP

ub

lish

ing

Consumers

Public Authorities

Business Enterprises

Serv

ices

Various experts and executives on multidisciplinary team work

Tech, Raw Data

De

cisi

on

Mak

ing

Processes of Bioeconomy

Processes of ManufacturingIndustry

Public Authorities

Source

LogisticProcesses

Source

Etc.

Stakeholders and ParticipantsOf Circular Economy

Big Data and Open Data fromVarious Sources

Data-to-Service-Process in Sustainable Growth and Circular Economy

Examples of Executed Projects

• DIGICOACH- Digitalization as a business opportunity in SME Enterprises

• DIGIREWORK- Digitalization and human being- How people can cope with digitalization and with the changing way to do business, work and leadership

• M-WAY- Multisensory environment and supporting technology in way finding of blind people

• TELI- Health technology as a business opportunity

• ELLI- Energy consumption optimization and efficiency in building industry- Scenario building

Challenges of Research SpecificationDESIRE- WILL- COMPETENCE- LEADERSHIP

Step away from your Comfort Zone!