Smart Marketing - EduWeb 2015, Chicago

124
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Transcript of Smart Marketing - EduWeb 2015, Chicago

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GETTING

SHIT DONEDeliverables, Timelines, and Predicting the Future!

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WHY YOUR PROJECTSUCKS

Lack of Commitment

Wrong Team (Insecurity)

Bad Process

Fear

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BRANDINGDESIGNUSABILITYTECHNOLOGY

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BRANDINGDESIGNUSABILITYTECHNOLOGY

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SPREAD THE WORDMY DREAM

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I lovemy job.

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I love chaos.

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I do all the work

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THREE ACTIONABLE IMPROVEMENTSMY GOAL

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ENOUGH ABOUT MEABOUT YOU

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WHO DO YOUREPRESENT?

Campus Web Team

High Traffic Page

Department

Vendor

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YOURSUPERPOWER?

Leadership

Logistics

Communication

Programming

Design

Other

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FAVORITE THINGS?

Most fun?

Most successful?

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MIGHT HAVE MISSED

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Recap meetings

MIGHT HAVE MISSED

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Recap meetingsEndless design revisions

MIGHT HAVE MISSED

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Recap meetingsEndless design revisionsStaff changes

MIGHT HAVE MISSED

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Recap meetingsEndless design revisionsStaff changesChange orders

MIGHT HAVE MISSED

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Recap meetingsEndless design revisionsStaff changesChange ordersRemoving features to go live

MIGHT HAVE MISSED

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Recap meetingsEndless design revisionsStaff changesChange ordersRemoving features to go live60 page specs w/o critical info

MIGHT HAVE MISSED

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WE STOP WASTING TIME?WHAT IF...

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jasonondesign.comadream. build. launch.

100homes

1week

1998 HoustonHome Builders Blitz

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SO WHY WOULD A WEB PROJECT TAKE 6-12

MONTHS?

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Visual Design &Written Voice

Programming

Monitor & Improve

SetupCommunication

Sign-off

Setup

Communication

Go Live

Design Revisions

Cut Out Waste

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Visual Design &Written Voice

Programming

Monitor & Improve

SetupCommunication

Sign-off

Setup

Communication

Go Live

Design Revisions

Value Ad

Cut Out Waste

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Visual Design &Written Voice

Programming

Monitor & Improve

Design Revisions

Value Ad

Cut Out Waste

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WHAT IF...No recap meetings

Go live in a week, before the needs change

It was ok to not know the details before a project starts

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Picture!

pho

to: Jim

Gra

dy

cre

ative

co

mm

ons

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“Change is never painful. The resistance to change is.”

Buddha

pho

to: E

dw

ard

Dalm

uld

er

cre

ative

co

mm

ons

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WHAT DOES IT LOOK LIKE?ENOUGH CONTEXT

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5 DAYS ofDISCOVERY & DESIGN

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5 DAYS ofDISCOVERY & DESIGN

Direction, Research, and Testing

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5 DAYS ofDISCOVERY & DESIGN

Direction, Research, and Testing

Design w/Multiple Rounds of Revisions

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5 DAYS ofDISCOVERY & DESIGN

Direction, Research, and Testing

Design w/Multiple Rounds of Revisions

Sign-off (12 person committee)

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5 DAYS ofDISCOVERY & DESIGN

Direction, Research, and Testing

Design w/Multiple Rounds of Revisions

Sign-off (12 person committee)

On-site photo-shoot

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5 DAYS ofDISCOVERY & DESIGN

Direction, Research, and Testing

Design w/Multiple Rounds of Revisions

Sign-off (12 person committee)

On-site photo-shoot

Improved logo treatment BONUS

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5 DAYS ofDEVELOPMENT

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5 DAYS ofDEVELOPMENT

Templates programmed

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5 DAYS ofDEVELOPMENT

Templates programmed

Key features built (e.g. events, slideshow)

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5 DAYS ofDEVELOPMENT

Templates programmed

Key features built (e.g. events, slideshow)

Course catalog built SURPRISE

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5 DAYS ofCONTENT

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5 DAYS ofCONTENT

15 content editors trained

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5 DAYS ofCONTENT

15 content editors trained

Top 100 pages added

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5 DAYS ofCONTENT

15 content editors trained

Top 100 pages added

Sign-off on Navigation as 80% final

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5 DAYS ofCONTENT

15 content editors trained

Top 100 pages added

Sign-off on Navigation as 80% final

Breakout sessions for 3 key departments

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5 DAYS ofCONTENT

15 content editors trained

Top 100 pages added

Sign-off on Navigation as 80% final

Breakout sessions for 3 key departments

Workflow updated BONUS

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500 PAGES25 CONTENT EDITORS

NO POLITICS

1 MONTH

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PLANING, PROCESS, PEOPLE.HOW IS THIS POSSIBLE?

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PROJECT MANAGEMENTPLANNING & PROCESS

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MODELTIMELINE

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MODELTIMELINE

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MODELTIMELINE

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PROJECTMANAGER

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PROJECTMANAGER

Same work. Less time.

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PROJECTMANAGER

Same work. Less time.

In control.

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PROJECTMANAGER

Same work. Less time.

In control.

Assertive. Requires commitment.

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PROJECTMANAGER

Same work. Less time.

In control.

Assertive. Requires commitment.

Flexible.

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PLANNINGAND PROCESS

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PLANNINGAND PROCESS

Roadmap (constant assessment)

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PLANNINGAND PROCESS

Roadmap (constant assessment)

Roles (internal & external)

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PROJECT MANAGEMENTREMOVING WASTE

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REMEMBERWE FAIL BECAUSE OF

Ego/Fear Bad Process

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REMEMBERWE FAIL BECAUSE OF

Ego/Fear

Unknown

Bad Process

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REMEMBERWE FAIL BECAUSE OF

Ego/Fear

UnknownableUnknown

Bad Process

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REMEMBERWE FAIL BECAUSE OF

Get Training

Get an Expert

Best Practices

Ego/Fear

UnknownableUnknown

Bad Process

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REMEMBERWE FAIL BECAUSE OF

Get Training

Get an Expert

Best Practices

Ego/Fear

Test

Fail

Improve

UnknownableUnknown

Bad Process

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RIGHT TIME.RIGHT PEOPLE

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CREATIVETEAM

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CREATIVETEAM

Flexible

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CREATIVETEAM

Flexible

Confident

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CREATIVETEAM

Flexible

Confident

Expert Designer/Writer

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CREATIVETEAM

Flexible

Confident

Expert Designer/Writer

Creativity on Demand

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DEVELOPMENTTEAM

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DEVELOPMENTTEAM

Flexible.

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DEVELOPMENTTEAM

Flexible.

Enjoys helping.

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DEVELOPMENTTEAM

Flexible.

Enjoys helping.

Prefers simple solutions.

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DEVELOPMENTTEAM

Flexible.

Enjoys helping.

Prefers simple solutions.

Expert at tools used.

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DEVELOPMENTTEAM

Flexible.

Enjoys helping.

Prefers simple solutions.

Expert at tools used.

Uses plugins/modules to get to 80% fast.

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So, is everyone an

expert?

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BUT...YES!

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EXPERTSASK QUESTIONS.

A sales people have answers.

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Do details and icons help conversions?

Which Test Won?

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No details = 11% more conversions.

Which Test Won?

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Which is more effective?

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40% increase in “add to cart” clicks

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Do images or text convert better in email?

Which Test Won?

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Do images or text convert better in email?

No Images+200% click-throughs+ 300% revenue no icons

Which Test Won?

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EXPERTSASK QUESTIONS.

A sales people have answers.

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SMART PEOPLE. FOCUSED.

YOU’RE SURROUNDED BY EXPERTS

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ON CAMPUSEXPERTS

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ON CAMPUSEXPERTS

Stakeholders

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ON CAMPUSEXPERTS

Stakeholders

Core web team

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ON CAMPUSEXPERTS

Stakeholders

Core web team

Perspective Liability to asset!

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ON CAMPUSEXPERTS

Stakeholders

Core web team

Perspective Liability to asset!

Content team

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ON CAMPUSEXPERTS

Stakeholders

Core web team

Perspective Liability to asset!

Content team

Design team

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IT’S NOT RUSHINGIT’S HAVING A PLAN & NOT WASTING TIME.

Setup CommunicationSign-off

SetupCommunication

Go Live

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REALISTIC EXPECTATIONSWHAT’S POSSIBLE

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ONE MONTH

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One Month

‣ Full Website Redesign & Rebrand

‣ On-site Photo Shoot in NYC

‣ Client team trained on CMS

‣ Client team deployed 100 pages

RECRUITMENT

ONE MONTH

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In 2.5 months, inquiries doubled.

In 6 months,a 4-fold increase.

RECRUITMENT

ONE MONTH

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RECRUITMENT

ONE MONTH

Time Investment

‣ 11 gravity switch team members

‣ 1 core client member (40h)

‣ 3 client contributors (<20h each)

‣ 12 client perspective (<2h each)

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IN 2 WEEKS4 Gravity Switch team members

4 Core client members (<10h each)

1 Super involved board

1 Writer (20h)

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IN 1 WEEK2 Gravity Switch team members

2 Core client members (<10h each)

1 Writer (<15h)

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IT’S FUN AGAIN!HELL YES!

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SOUNDS GOOD BUT...GETTING STARTED

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RISKS?WHAT ARE YOU AFRAID OF?

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TOYOTAStart small

Have a flexible plan

Share your success

Repeat

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HELP A COLLEGE DO IT RIGHTMY DREAM

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WHAT DOES THAT LOOK LIKEENOUGH CONTEXT

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THREE QUESTIONS

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THREE QUESTIONS

What’s the worst that could happen?

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THREE QUESTIONS

What’s the worst that could happen?

Where’s our biggest win?

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THREE QUESTIONS

What’s the worst that could happen?

Where’s our biggest win?

Who’s first?

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SPEAKING OF

QUESTIONS

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SEE YOU AT DRUPALCON BARCELONATHANK YOU