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Smart Machines:Helping Humans or Killing Jobs?

A conversation with Tom Davenport, co-author Only Humans Need Apply:

Winners and Losers in the Age of Smart Machines

Podcast

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Augmentation, not automation

Tasks, not jobs and skills, are the issue.

Artificial intelligence and cognitive technologies take over certain tasks within jobs. They rarely take entire jobs.

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As more tasks are taken over by cognitive technologies, the human workforce will decrease by 10%-15%… but the productivity of those remaining individuals will be enhanced.

Since entry-level tasks are most targeted for automation, those jobs will most be affected.

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To prepare, executives should commit to augmentation, not automationThe goal of adding smart machines to the workforce is not to get rid of people, but to make their jobs better

Rather than feel threatened, workers should find innovative ways to use smart machines in their jobs.

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Where do you suffer from bottlenecks? Where do you need to increase productivity? Where do you need to make faster decisions?

These are the areas of your business that will benefit from cognitive technologies.

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Become friends with the machines

Workers that extend their skills and abilities to add value to smart machines will have the most job security.

The key for knowledge workers is to augment machines, and allow machines to augment them — rather than be fully replaced.

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Listen to the entire conversation now: connectedfuturesmag.com/Podcasts/

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