SMART CITY UDAIPUR

FACT FINDING MISSION REPORT ON UDAIPUR Royal Danish Embassy, New Delhi

Innovation Centre Denmark, India

The East Asiatic Company Foundation

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Contents Abbreviations ............................................................................................................................................................................. 3

Acknowledgement ..................................................................................................................................................................... 5

Executive Summary .................................................................................................................................................................. 6

City Profile .................................................................................................................................................................................. 7

Main Challenges ...................................................................................................................................................................... 10

Smart City Plan for Udaipur ................................................................................................................................................. 13

Timelines for Smart City plan ......................................................................................................................................... 14

Project Funding and Financing Model ..................................................................................................................... 16

Opportunities for Danish Companies ................................................................................................................................ 17

Possible Projects for Danish Competencies in Udaipur ............................................................................................. 17

Conclusion ............................................................................................................................................................................... 24

Sources and References ......................................................................................................................................................... 25

Annexure ................................................................................................................................................................................. 26

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Abbreviations

AMR Automatic Meter Readers

AMRUT Atal Mission For Rejuvenation And Urban Transformation

ANPR Automatic Number Plate Recognition

AVVNL Ajmer Vidyut Vitran Nigam Ltd

BRGF Backward Region Grant Fund

BSUP Basic Services for Urban Poor

CWR Continuous Water Reclaim

ESCO Energy Saving Company

ETM Electronic Ticketing Machines

GoI Government of India

GoR Government of Rajasthan

ICT Information and Communication Technology

IIM Indian Institute of Management

INR Indian Rupees

IOT Internet of Things

IPT Intermediate Public Transit

JnNURM Jawaharlal Nehru National Urban Renewal Mission

MLD Million Litres Per day

MoEF Ministry of Environment, Forest and Climate Change

MoUD Ministry of Urban Development

NLCP National lake Conservation Plan

NMT Non-Motorised Transport

NRW Non-Revenue Water

O&M Operation and Maintenance

PHED Public Health and Engineering Department

PPP Public-Private partnership

PWD Public Works Department

RFP Request for Proposal

RPCB Rajasthan Pollution Control Board

RSRTC Rajasthan State Road Transport Corporation

RUIFDCO Rajasthan Urban Infrastructure Finance & Development Corporation

SBM Swachh Bharat Mission

SCADA Supervisory Control and Data Acquisition

SCP Smart City Plan

SPV Special Purpose Vehicle

STP Sewage Treatment Plan

SWM Solid Waste Management

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UBS Udaipur Bus Stand

UIT Urban Improvement Trust

ULB Urban Local Bodies

UMC Udaipur Municipal Corporation

VMS Violation Management Service

WTP Water Treatment Plan

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Acknowledgement

Our sincere thanks to The East Asiatic Company Foundation (ØK Fonden, Denmark) for providing the

financial grant to conduct the Fact Finding Mission. The aim of the foundation is to develop relations both

professionally and culturally between Denmark and Asia. In that light, these funds were made available to

support specific opportunities that Danish enterprises in urban development could utilize in India.

We are highly indebted to Mr. Manjit Singh, the Principal Secretary and all Udaipur city Officials for sharing

their knowledge with us that greatly assisted the research.

We would like to express our appreciation to all those who have taken efforts in this report. We extend our

sincere thanks to all of them.

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Executive Summary

The 100 Smart Cities scheme presents itself as an interesting platform for taking cooperation with Indian

states and cities forward in a mutually beneficial manner. Danish cities figure high on international Smart City

rankings and together with Danish companies they have much to offer in terms of experiences and solutions

to many Indian cities that are now working to create better living conditions and opportunities for their

citizens. The present report focusses on such opportunities in Udaipur, which is selected among the first 20

cities in the 100 Smart Cities scheme.

The report is the result of a fact finding mission to Udaipur undertaken by Royal Danish

Embassy/Innovation Centre Denmark in December, 2015. Udaipur was chosen after considering a number

of parameters such as the size, potential opportunities for Danish companies (focus on clean water and lakes)

etc. Subsequent to this, connects were made with the Udaipur officials, and on their invitation the first fact

finding mission came about.

Located in the north-western part of India, in Rajasthan, is the city, Municipal Corporation and administrative

headquarters of Udaipur district – Udaipur. It is the sixth largest city in Rajasthan in terms of population

(3,068,420 people in the district and 451,735 people in the city). While conserving and upgrading its physical

legacy, the city also wants to innovate and adapt to the changing global environment. The goal is to create an

urban ecosystem that enables its residents, institutions and businesses to thrive, while strengthening its

attraction as an international tourist destination. The essence of the smart city plan in Udaipur is to enhance

liveability through sustainable development to strengthen the tourism industry and all the other industries

influenced by it.

During the visits on the 9th and 10th of December 2015, the following findings were made:

High priority on lake conservation and public utilities improvement to boost tourism within Udaipur.

Projects to clean and/or monitor lakes and water bodies in Udaipur estimated at DKK 58 million.

Projects to improve sewerage treatment and management estimated at DKK 139.5 million.

Pan-city projects to conceptualise and implement intelligent transportation solutions estimated at DKK

320 million.

Pan-city projects for smart utilities and ICT solutions estimated at DKK 150 million.

Udaipur has been selected amongst the first 20 cities to receive funds from the Government of India (GoI).

As of May 2016, the Special Purpose Vehicle (SPV) has been registered and the Request for Proposal (RFP)

for the projects has been released. As per the guidelines set by GoI, the city administration has identified key

areas for development and defined outcomes to measure progress. (Refer Annexure 1)

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City Profile

Udaipur is located in the north western part of India in the state of Rajasthan (Figure 1). With a total

population of 3,068,420, Udaipur stands sixth among Rajasthan’s 31 districts.

Udaipur is linked to major cities like

New Delhi, Jaipur, Ahmedabad,

Mumbai, etc. through road, rail, and air.

It also has the distinction of being the

only city in the country to have both

the East-West Corridor and the North-

South Corridor of the Golden

Quadrilateral Highway Project passing

through it.

Udaipur city is known for its history of

warriors, a rich cultural heritage and is a

famous tourist attraction. The lakes of

Pichola, Fateh Sagar, Udai Sagar and

Swaroop Sagar around the city are

considered to be some of the most

beautiful lakes in Rajasthan.

Udaipur has witnessed multifold development in the last two decades. There are several large and small-scale

industries in Udaipur, mainly in manufacturing of synthetic yarn, tyre tube, cement, marble tiles and marble

slabs, gases, synthetic threads, oil refinery etc. The city is also a host to several state and regional public

offices.

The city, however, has been facing major issues which hinder its holistic development. For instance, Udaipur

like most other Indian cities is growing rapidly and expanding non-orderly. The absence of broad gauge

connectivity to the city has been affecting both industrial as well as commercial growth. The infrastructure

facilities like sewerage, drainage and solid waste management require improvement. The city is rich in heritage

resources but lacks civic awareness on heritage and conservation aspects leading to a poor condition of the

“Walled City”.

City Structure: Udaipur is divided in a Walled city consisting roughly of a walled historic centre called the

“walled city” and in a newer peripheral city (Figure 2). The walled city houses the majority of heritage

structures and is also the main tourist attraction hotspot (with over 900,000 tourists per year, 80% of them

Indian and 20% International).

Udaipur city map

Source: Wikipedia

Figure 1: Map of India

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Figure 2: Map of Udaipur and the Walled City

Source:

Udaipur Smart Cities Proposal - Nagar Nigam

Demographic Profile and Growth trends: Rajasthan is predominantly a rural state with less than 25% of its

population living in urban areas. However, the rate of urbanization in the last decades has increased

considerably and has witnessed a 29% growth. Udaipur is the sixth largest city in Rajasthan and has witnessed

considerable population growth in the last 4 decades facilitated by a growing economy which again to a large

extent has been generated by an increasing number of tourists. As per census 2011, the total urban

population in Udaipur district increased by 26.8% from 608,426 persons as compared to 479,831 in 2001.

Table 1: Population Totals, Census 2011

Demographics Rajasthan Udaipur district

2001 2011 2001 2011

Urban Population 1,321,4375 1,7048,085 479,831 608,426

Literacy Rate 60.4% 66.1 % 59.8% 61.8 %

Density Person/sqkm 165 200 196 262

Source: Census 2011: Population totals

Urban Governance: Udaipur city is home to both the Municipal Corporation and the headquarters of the

Udaipur district administration. The urban institutional set-up in Udaipur is fragmented into various

departments responsible for the provision, operation and maintenance of urban services (Figure 3). The

Udaipur Municipal Council (UMC) is the main administrative body. Urban Improvement Trust (UIT) is

responsible for overall development of Udaipur town. It is responsible for implementation of development

plans and infrastructure in the notified UIT areas, which technically include both, rural as well as urban areas.

In addition, there are a number of Line Departments mainly under the Rajasthan authority providing support

services within their respective areas of responsibility (such as Town Planning, Public Health and Engineering

Department, Public Works Department, Rajasthan Housing Board, RSRTC, Forest Department, Tourism

Department). These departments will act closely together with UMC on projects related to delivery of urban

services, and infrastructure development. (Refer Annexure 2).

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Figure 3: Urban Institutional Setup in Udaipur

Source: Fact Finding Mission

Udaipur has 55 wards under the jurisdiction of UMC. The elected body of UMC consists of The Mayor

(chairperson), currently Mr. Chandra Singh Kothari

from BJP who is the formal head of the corporation, the

Municipal Commissioner, Mr. Siddharth Sihag who is

the administrative head and an executive committee. The

members of the committee are the Mayor, elected

representatives from city, opposition party leader and all

heads of departmental committees.

Urban Institutional Set-up in Udaipur

Udaipur Municipal Corporation (UMC)

Urban Improvement Trust (UIT) Other Line Departments

Unlike cities in Denmark, the decision making

authority for projects and any developmental work

within the city rests with the Commissioner and the

District Collector and the Mayor plays the role of

approval liaison as the representative of the people.

Supporting line departments under

Rajasthan State Authority

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Main Challenges

Like most of the Indian cities, it was found that the city is facing a broad range of challenges with regards to

the state of infrastructure, essential public amenities, public services management processes and understaffed

public administration. The city administration has been working to overcome these challenges through

technology partnerships with both the public and private sectors alike.

Below is a brief outline of the challenges which form the status quo within the city (For further details within

each category, refer Annexure 3):

Image source: Nagar Nigam

Water Supply Service: Water supply system in urban poor areas is inadequate and approximately 45%

households in slums have no water supply source. There is no proper database management and inadequate

computerization in water supply department (Public Health & Engineering Department).

Sewerage: The existing sewerage system in the old city area is in a dilapidated state and requires revamping.

There is no sewerage treatment plant and the untreated sewage is discharged into the natural streams, lakes

and open drains causing health concerns.

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Solid Waste Management: UMC does not have waste treatment plants nor engineered landfill sites.

There is no separate staff for SWM and sewerage; same department manages both services. The UMC staff is

not fully familiar with the technological advancement in SWM and requires a handholding to the newer

methods.

Picture credits: ICDK, India (Fact Finding Mission, December 2015)

Urban Poor: There is shortage of technical and administrative staff in UMC for slum upgradation.

Unavailability of dedicated budget has resulted in improper functioning of the required staff and departments.

Urban Planning: The city faces issues of urban growth management. The continuous influx of population in

the city has increased pressure on infrastructure facilities and has reduced green and open spaces. The

undulating city terrain requires proper planning of the city services, especially in water supply and sewerage.

Absence of a proper sewerage and drainage system in the city is a threat to the natural resources and water

bodies. The low lying areas face issues of water logging etc.

Picture credits: ICDK, India (Fact Finding Mission, December 2015)

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Picture credits: ICDK, India (Fact Finding Mission, December 2015)

Municipal Governance: The ULB of Udaipur is recently converted into Municipal Corporation from

municipal council. UMC is currently facing constraints on availability of manpower and technical skill set

among staff to undertake projects, due to increased work responsibilities. There is no separate budget for key

services such as SWM and sewerage services. As a result, UMC is unable to estimate the overall accounts

status as against the budgetary provision. It is foreseen that with the establishment of Special Purpose vehicle*

(SPV), financial problems will be taken care off and the budget issues will be resolved.

* The implementation of the Smart City Mission at the city level will be done by a special purpose vehicle (SPV) created for the purpose. The SPV will plan, apprise, approve, release funds, implement, operate and evaluate the smart city development projects.

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Smart City Plan for Udaipur

An important requirement of smart city planning is the bottom-up approach and public hearings. During the

fact finding mission it was interesting to observe that Udaipur has adhered quite rigorously to this

requirement. This bodes well with the degree of ownership of the Smart City plan among the people and the

government of Udaipur. Based on the Ideas camp organised by the Ministry of Urban Development

(MoUD), GoI from October 6th and 7th 2015 along with multiple rounds of public consultation in the form

of: webinars, essay competitions, drawing competition with school children, counsellors meetings, ward level

camp, focus group discussions, social media engagement and meetings with Royal Danish Embassy, the

vision and proposals for the Smart City plan were drafted for submission.

Based on the inputs received from key stakeholders and feedback from local citizens on challenges and issues

observed in the city, tourism emerged as the top priority for the development of the city. The Smart City

vision therefore intends to make Udaipur the World's Favourite Lakeside Heritage City.

With over 64,486 feedback opinions collected from the citizens, 44% of the citizens voted for Tourism to be

selected as the city’s vision for development. Water & Sewerage, Conservation of Lakes & Heritage, Public

Transport & Walkability, Safety & Security emerged out to be the other priority sectors (Figure 4).

Figure 4: Priority Sectors for Smart City Investment

Source: www.udaipursmartcity.in

Area based Development

Based on the citizen’s priorities and interactions with key stakeholders, Walled City area has been proposed for

retrofitting under Area based Development proposal. (Figure 5)

Tourism 44%

Water & Sewerage 26%

Conservation of Lakes & Heritage

14%

Public Transport & Walkability

7%

Safety & Security 6%

Others 3%

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Area based Retrofitting: For the Walled City area, the proposal includes sectors such as power supply,

water supply and sanitation, sewage, roads, parking, traffic, solid waste management and others (Refer

Annexure 4).

Area based Greenfield: Education hub at South Extension (Refer Annexure 4).

Pan City Development

As for the Pan City proposal, Solid Waste Management and Transportation/Parking emerged as top

priorities. (Figure 5)

Figure 5: Responses from Citizens during Ideation and Prioritization Process for Smart City Focus Areas.

* Include Malla Talai and Sajjanghar area, Sector 14 in Govardhan Sagar area, Fatehpura, Saheliyon ki Badi and Sukhadiya circle area **Include Sewerage system, Amenities for tourists, Safety & Security

Timelines for Udaipur Smart City Plan

In April 2016, Udaipur has issued Request for Proposal for Project Management Consultants (PMC) for

assisting Udaipur to design, develop, manage and implement Smart City Projects under the Smart City Plan.

77%

23%

Other * Walled city

Area-Based

68%

11%

Other ** Solid Waste Management

PAN City

21%

Transportation

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To ensure effective implementation of the proposed plan, specific timelines have also been proposed for

execution.

S.No Activity

Proposed number of months for execution

Project initiation timeline *

1 General 1.1 SPV Formation 3 Q1

1.2 Selection of Project Management Consultant 3 mid Q1 1.3 Preparation of Draft proposals and finalisation of studies 12 Q2 1.4 Procurement of Developers/ Contractors by SPV 12 Q3 2 Work in the Walled City Development 2.1 Construction of S/S 132/22 KV and 33/11 KV capacity

at Bailghar (based on available proposals from AVVNL) 30 mid Q4

2.2.1 Construction of Utility ducts 36 Q7 2.2.2 Relaying of roads with cement concrete 2.2.3 Laying of sewer lines 2.2.4 Laying of water supply lines

2.2.5 Conversion of overhead electric cables to underground cables

2.3 Construction of service reservoirs for water supply 24 Q7 2.4 Upgradation/renovation/development of Water

Treatment Plant at Doodh Talai 24 Q6

2.5 Heritage works- Conservation of bazaars 30 Q4

2.6 Heritage walks 12 Q5 2.7 Lake quality improvement works 30 Q5 2.8 Solid Waste collection systems 24 Q7 2.9 Transportation systems 30 Q6 3 Works in PAN City Development

3.1 Replacement of existing meters with smart meters in electrical sectors

24 Q4

3.2 Development and installation of SCADA system for electricity

24 Q7

3.3 Installation of AMR meters for water supply 24 Q4

3.4 Development and installation of SCADA system for water supply

24 Q7

3.5 Transportation solutions within PAN city development 36 Q5 3.6 Establishment of Central Command Centre 36 Q7

* Q1 is defined from the point of initiation of SPV formation.

Roadmap for implementing this strategy over the next 5-10 years

A strategic plan has been designed by the city authorities for implementing the strategies for smart city program.

Area based Retrofitting-Walled City: The first phase will be the transformation of the historic walled

city and its adjoining lakes as it is the defining feature of Udaipur. This area will be completely retrofitted

with modern infrastructure and tourist facilities with appropriate capacity to cater to future tourist growth.

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Area based Greenfield: Development of new urban extensions like a township at South Extension

adjacent to IIM (Indian Institute of Management), Udaipur, would also be initiated.

Pan City: The city would enhance its smartness quotient not only through ICT, but also through relevant

international class environmental sustainability attributes like clean fuels (PNG/CNG), renewable energy

(at least 10%-20% of the overall demand being met from solar power, biogas, waste to energy), recycling

and processing of solid wastes to useful products, thereby reducing landfill requirements to just 20% of

waste generation and maintaining the pristine water quality of its beautiful lakes, etc.

Project Funding and Financing Model

Funding of the SCP is foreseen to be based on the Capital Grants from the 100 Smart Cities scheme from the

Central Government of India, matched by capital grants from the government of Rajasthan and

supplemented by feed funding from other Government of India schemes like AMRUT* (Atal Mission for

Rejuvenation and Urban Transformation) and SBM** (Swachh Bharat Mission) along with Multilateral and

Bilateral assistances (investment and technology partnerships). Additionally the Government of Rajasthan and

Udaipur Municipal Corporation will partner in equity stakes in the formation of the Udaipur Smart City

Company.

Furthermore, the Udaipur Municipal Corporation will, in due course of project execution, continue to add a

share of the urban development tax and other municipal revenues to the Udaipur Smart City Company

(Nodal SPV). The Udaipur Smart City Company will further generate revenue for the resource pool by

levying user charges for the Smart amenities implemented in the city. Additional revenue fall back strategies

have been planned through land monetization revenue from the Greenfield South Extension development

reference earlier. The resources thus pooled will be extended to projects as Grants and/or Equity Support.

(Refer Annexure 4c).

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Opportunities for Danish Companies

Possible Projects for Danish Competencies in Udaipur

Following H.E. Peter Taksøe Jensen’s visit to Udaipur on December 2nd, 2015, delegates from the Danish

Embassy and Innovation Centre followed up on the 9th and 10th of December 2015 to discuss possible

interests for Denmark in the smart city development of the city. Based on the inputs received from the

meetings and Request for Proposal (RFP) for Udaipur smart city projects, following potential projects have

been identified for Danish offerings in Smart Cities.

The following project proposals have also been discussed with the Municipal and City level authorities for

Danish companies in Udaipur. The projects identified through the fact finding mission are very much in line

with what has been included in the RFP, issued on 5th April 2016.

Water supply and cleaning of lakes

Estimated cost: DKK 58 million

Analysis & Comments:

o The Udaipur Municipal Corporation has identified several water bodies and lakes to be cleaned

within the city. The city authorities are contemplating using natural purification methodologies

like Floating wetlands, under water Bubblers and real time monitoring (with Aerators and

Probes) of the water quality. The Udaipur Municipal Authorities have had limited exposure

towards the latest technologies available within this space and are open to alternative

suggestions.

o The Danish Embassy has thus suggested other methods for water monitoring and cleaning (for

instance using reed beds) and the authorities have offered to participate in pilot projects with Danish companies. This opens the scope for Danish companies with experience and technology in water cleaning, water quality monitoring, data analysis and advanced lake rejuvenation expertise.

o During discussions, it is also noted that the extent of non-revenue water losses are at 40-50% in

Udaipur that is primarily attributed to consumer connections and malfunctioning water meters.

The city authorities have estimated that more than 20-40% of the total metered connections

need replacement but the challenge is in identifying the true extent of water leakages along the

trunk main and/or distribution lines within the city. The city aims to replace 3 phase and single

phase consumer meters with Smart meters.

o The Danish Embassy has suggested the use of innovative technologies (drones, ground

penetration technologies, sensor analysis, etc.) to identify such leakage points and potentially

stopping losses. Companies in Denmark with experience in detection and mitigation of non-

revenue water losses have scope to work on this project within Udaipur.

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Projects identified:

o Cleaning of lakes and water bodies across the city.

The Udaipur Municipal Authorities have identified the following lakes and water bodies to

be cleaned and maintained: Lake Pichola (13700 million litres) , Udai Sagar Lake, Fateh Sagar

Lake (12100 million litres) , Rajsamand Lake ,Jaisamand Lake (300,000 million litres), Doodh Talai,

Badi Ka Talab and Kumharia Talab.

o Following projects have been specifically identified for Doodh Talai lake:

Increase capacity of existing WTP at Doodh Talai from 3 MLD to 10 MLD

Renovation of existing pump house at Doodh Talai with heritage look

Construction of new CWR at Doodh Talai for 13.64 MLD capacity

Replacement of pumps at Doodh Talai

o Installation of smart meters, leak detection equipment, water quality monitoring lab, ultrasonic

bulk flow meters and replacement of valves.

o Evaluation of loss for non-revenue water (NRW) and strategies to curb losses across 55 wards

(Estimated budget: DKK 15 million).

Sewerage

Estimated cost: DKK 139.5 million

Analysis & Comments:

o Udaipur as a city has a lot of lined drains alongside the existing city roads with most of the

runoff being discharged into the Ayad River that runs through the city. Currently Udaipur has a

total drain length of 1,289 km, covering 80% of the total road length in the city with the

primary drains being 176.69 km long; secondary, 439.50 km; and tertiary, 665.26 km.

o Additionally, the main drains that lead to the storm water drains are mostly unlined and

irregular. Vents of the cross drainage works are choked most of the time and not functioning

properly, resulting in sluggish flow. Moreover, service pipes in many places crossing through

drains also impede the flow.

o From a solid waste fouling perspective, the drains are full of weeds, vegetation, silt and rubbish.

Drains are insufficient to carry runoff during storm resulting flooding of adjacent roads and

colonies. These drains carry runoff as well as domestic wastewater from the city. Ultimately,

these drains lead storm water and waste to the Ayad River through agricultural lands with no

definite alignment.

o On further discussions between the Udaipur Municipal Authority and the Danish Embassy, the

Udaipur Municipal Authority has offered a pilot area along the Ayad River for Danish

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Companies with expertise in cleaning, monitoring and planning the sewage flow within cities.

Companies with expertise in storm water drain monitoring are also welcome to join in projects

within Udaipur.

Projects identified:

o Cleaning of drainage points and sewage towards Ayad River- River Rehabilitation Project

This project for the rehabilitation of River Ayad which runs through Udaipur is of high

priority for the Udaipur Municipal Corporation (UMC) and also to the State government of

Rajasthan (GoR). Together UMC and GoR are funding this project at DKK 1.2 billion

(funds in addition to smart city funding of DKK 139.5 million as mentioned above).

As part of this project, the UMC will upgrade the sewerage network of the city, lay sewerage

pipes and create STPs to prevent flow of sewerage to the river.

o New sewerage network with a total length of 72 km

o 100% House service connections

o Sewage pumping stations with SCADA

o Installation of manhole leakage detection sensors and dismantling of existing underwater

sewerage system in Pichola lake

o Pumping main from Ambapol side to Chandpol side

o Sewage Treatment Plant of capacity 12 MLD

Intelligent transportation

Estimated cost: DKK 320 million*

Analysis & Comments:

o In a bid to reduce pollution within the city, the Udaipur Municipal Corporation aims to deploy

hybrid and/or electric vehicles within the walled city limits of Udaipur. The city aims to

monitor the city bus services through on board intelligent transportation solutions which are to

be further integrated into the Control Centre and Passenger Information Systems which are

planned within Udaipur.

o The Walled City within Udaipur is often the nerve centre of traffic issues due to both

infrastructure issues and also poor management of traffic flows. With over 400,000 vehicles on

road in Udaipur, 90% is of two wheeler traffic, 9% cars and 1% buses. As per discussions with

the Udaipur Municipal Corporation, it has also been identified that the average journey speed

within the city is around 38 kmph. In bottleneck points such as old city area (Bapu bazaar and

Ashwani market) the average journey speed is as low as less than 10 kmph leading to long

periods of congestion and walkability issues for pedestrians.

o Additionally on-street parking exists along 35% of the road network with the maximum

*In RFP for Udaipur smart city, Urban Mobility and Smart Mobility have been assigned a budget of DKK 138 million and DKK 182

million respectively. However for analysis purpose, ICDK has combined these two heads under Intelligent Transportation.

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concentration within the Walled City. The parking system existing within Udaipur is

decentralized, unmanaged and largely dysfunctional. Haphazard street parking in major markets

reduces the traffic carrying capacity of roads. With such a system, the vehicles parked are

noticed to be the primary cause for bottle necks during peak hours.

o The Danish Embassy has suggested the availability of technologies to aid in decongestion of

traffic, creation of smart parking areas, central traffic monitoring capabilities, modernisation of

existing transportation infrastructure (buses, bus shelters, signage, signals, etc.) to the Udaipur

Municipal Corporation.

o Danish companies with expertise in traffic management, smart traffic monitoring (traffic

sensors, CCTVs, smart traffic lights, smart on-board transportation solutions, and connected

transportation solutions) are invited to present their solutions to the Udaipur Municipal

Corporation. Additionally city planning experts are also invited to offer consultancy services to

the city.

Projects identified:

o Traffic reduction strategies within the Walled City to facilitate tourist-walking streets

o Smart car parking outside walled city boundaries and other areas through a Smart parking

Management System with parking sensors and Violation Management Service displays.

o Modernization of public transportation vehicles through on board technology and digital

inclusion including:

Electronic Ticketing Machines and Integrated Smart Card for both IPT and public

transport.

Modernised Intermediate Public Transit (IPT) system that would cater to last mile

connectivity needs through introduction of GPS enabled BS III/BS IV four wheelers that

enable better control & monitoring and real time information dissemination

Procurement of GPS enabled semi-low floor buses as per UBS II, retrofitting of autos with

CNG kits, development of bus stands and smart bus shelters with LED display of Passenger

Information System.

Introduction of Passenger Information Systems throughout public transportation hotspots

(buses, bus shelters, etc.)

Smart utilities and ICT solutions

Estimated cost: DKK 150 million

Projects identified:

o Construction of paid public toilets coupled with water ATMs across the walled city and

maintenance of hygiene.

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o Design and Installation of SCADA in:

water pumping stations, water treatment plants, pressure flow measurements, leakage

sensors in the distribution systems,

sewage and drainage pumping stations, manhole sensors

power distribution, outage management system, advanced metering system

o Replacement of existing conventional consumers meters with Smart AMR meters for water

(about 100,000 nos.) and electricity (single phase and 3-phase)

o Installation of about 500 Wi-Fi hotspot solutions integrated into Street lights

Analysis & Comments:

o With tourism as the primary economic driver for Udaipur, lack of clean toilets and hygienic

environment within the city has been a severe problem for the Udaipur Municipal Corporation.

Udaipur currently has 21 public toilets within the city limits which are maintained by an external

agency hired by the Udaipur Municipal Corporation. Most of these toilets however, are in

severe dilapidated conditions unfit for usage (especially for women and tourists).

o There is no waste segregation practice within the city, with over 50% population dumping

domestic waste in open spaces and/or the streets. Currently the city owns 23 waste stands and

223 dustbins across the city which is often overflowing. Even with bi-scheduled street cleaning

on a daily basis (6am to 10am and 2pm to 5pm) the streets and area around the waste collection

points are often extremely unclean posing a threat for tourists to visit heritage points within the

city.

o On discussions with the Udaipur Municipal Corporation and Danish Embassy, new methods of

street cleaning technologies, smart dust bins and waste monitoring technologies have been

considered along with additional mid night cleaning schedule (11pm to 3am) to clean the streets

as well. Additional expertise from players in city planning and waste segregation experts are

needed in Udaipur.

o As part of the lake front rejuvenation project, development of lake side promenades has been

identified by the Udaipur Municipal Corporation. Under the umbrella of promenade

development, key installations of Wi-Fi hot spots have been requested by the city authorities to

enhance connectivity and usher its digital tourism potential within Udaipur.

o During discussions with the Danish Embassy, the Udaipur Municipal Corporation has been

informed of the availability of smart lighting technologies in Denmark (for instance integrated

Wi-Fi hotspots within street lights and other smart lighting technologies). The Udaipur

Municipal Corporation have identified areas like Gangaur Ghat and Hanuman Ghat alongside

Lake Pichola, Nehru park promenade alongside Fateh Sagar Lake are prominent sites for

incorporation of such lighting technologies which can double up public Wi-Fi-hotspots.

o The enablement of such Wi-Fi hotspots is also planned across the entire city to form the digital

information layer for smart technologies that have been planned across transportation sectors

and public utilities. Danish companies with expertise in such technologies and infrastructure

planning are invited to take stock of this opportunity within Udaipur.

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Innovation Centre Denmark, Royal Danish Embassy New Delhi

Others

Estimated cost: DKK 15 million

Analysis & Comments:

Tourism Boosters:

o Udaipur receives the fourth largest number of tourist in Rajasthan, following Mount Abu,

Jaipur and Pushkar. The growth in tourism in Udaipur has been higher than that of State

Average. On an average, 11% to 15% of total tourists visiting the state (over 34.6 million

tourists visited Rajasthan up to December 2014) also visit Udaipur. Per year Udaipur registers

900,000 tourists as against a population of around 500,000. Of the 900,000 tourists, 80% of the

traffic are local tourists and 20% are foreign tourists. On an average, foreign tourists spend

DKK 5000 as against DKK 1100 for Indian tourist.

o With such a high potential for revenue generation from tourism, the city aims to enhance its

potential with the creation of an Experience Udaipur mobile app which guides tourists across

the city (heritage spots, public utilities, transportation modes, help centres, government retail

shops, etc). The Danish Embassy has suggested technologies and expertise available within the

Danish ICT clusters to cater to this need with additional attention to creation of an Experience

Udaipur campaign. This can be catered to by companies in Denmark with expertise in global

digital experience creation and media execution companies.

o UMC has put this on high priority and the Embassy is actively scouting for Danish companies

to work on this project. The funding for the project will be from the SMART City funds and

stands at DKK 5 million.

o In light of this push towards boosting tourism, the Danish Embassy has offered to co-create an

experience Udaipur heritage week which would involve identifying companies in Denmark

which have expertise in content creation for digitization of public experiences, advertising

agencies and others to come together to design this project.

o The Danish Embassy in India would then work together Udaipur City authorities to organise a

week-long event to attract public attention towards Udaipur. Companies in Denmark like

VISIT DENMARK along with other travel houses would be aptly suited to deliver on this

project.

Smart Insulation Retrofitting:

o Udaipur Municipal Corporation during discussion with the Danish Embassy has expressed

interest in the inclusion of technologies in energy saving within prominent industries in

Udaipur.

o The city authorities have requested the Embassy to conduct discussions with Chambal

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Innovation Centre Denmark, Royal Danish Embassy New Delhi

Fertilisers and Chemicals Limited, in Udaipur for energy audits and suggesting new

technologies around conservation and saving of energy using the ESCO (Energy Saving

Company) Model. The Danish Embassy has suggested as preliminary rounds of discussion,

technologies around smart insulation in retrofitting available within Danish competencies.

Projects identified:

o Creation of an ‘Experience Udaipur’ mobile app ecosystem to guide tourists to amenities like

public toilets, tourist destinations, itinerary, historical references, government authorised

retailers, etc.

o Smart insulation technology in retrofitting projects for smarter buildings.

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Innovation Centre Denmark, Royal Danish Embassy New Delhi

Conclusion

The Smart City Plan for Udaipur is envisioned around creating a world class heritage city with central focus

on boosting tourism through the development of lakes and services influencing tourism within the city. A

citizen driven charter has ensured that the focus for development of tourism is also founded on improving

solid waste management and transportation within the city (including the walled city of Udaipur).

The Fact Finding Mission to Udaipur has enabled us to uncover the eagerness of the city and state level

administration to explore and implement smart city solutions from Denmark. Solutions available within

Denmark are largely unknown to the consumer in India (in this case the state) and is something that has to be

demonstrated to the officials to enable them to sanction pilot projects and potentially large scale solutioning

possibilities within Udaipur.

The city administration has begun the process for identifying solutions through Request for Proposals and

pilot projects with the formation of Special Purpose Vehicle within the city. There is a clear opportunity for

Danish Companies to evaluate business prospects within India.

The Danish Embassy along with Innovation Centre Denmark stands ready to assist companies in showcasing

solutions and exploring the potential creation of pilot projects for mapping opportunities in Udaipur.

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Innovation Centre Denmark, Royal Danish Embassy New Delhi

Sources and References

1. Fact Finding Mission from Royal Danish Embassy

2. Udaipur city report, ACL Projects India

3. Tourism sector profile, Federation of Indian Chambers of Commerce & Industry(FICCI)

4. Directorate of Economics & Statistics, Government of Rajasthan

5. Rapid Baseline Assessment – Udaipur City, CRISIL Risk and Infrastructure Solutions Limited, 2013

6. Udaipur Municipal Corporation website

7. Udaipur Tourism website

8. Udaipur Smart City Website

9. Smart City Udaipur, Government of India Website

10. Smart Cities Projects, November 2015

11. Udaipur Blog, June 2015

12. Rajasthan Smart City plans, The Financial Express

13. Udaipur Times, September 2015

14. Press Release, FICCI and Udaipur Municipal Corporation sign MoU for Smart City project

15. Smart City, Rajasthan Urban Drinking Water Sewerage & Infrastructure Corporation Limited website

16. Udaipur travel guide, Udaipur plus

17. India Smart Cities Challenge website

18. Smart City Guidelines, Government of India

19. Smart City projects

20. Request for Proposals, Udaipur Smart City, April 2016

21. Udaipur Draft Smart City Proposal, Udaipur Municipal Corporation

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Innovation Centre Denmark, Royal Danish Embassy New Delhi

Annexure

Annexure 1a: Key strategic pillars identified by Udaipur authorities

1. Cultural Identify Resurgence: Conservation of the city’s identity particularly the natural features, lakes,

unique built heritage of walled city and cultural identity of Mewar (Mewar or Mewāḍ is a region of south-

central Rajasthan state in western India. It includes the present-day districts of Bhilwara, Chittorgarh,

Rajsamand, Udaipur and some parts of Gujarat and Madhya Pradesh.)

2. Economic Resilience: Creation of livelihood opportunities for all sections through the promotion of

traditional activities like tourism and culture, as well as the new economy, like ICT and development of

growth centres across industry segments.

3. Sustainable Urban Form: Compact, dense, mixed-land use development pattern where solutions to

most daily needs are within distances accessible through non-motorised modes, which would also

promote social interaction and harmony.

4. Smart Mobility: Promotion of well organised public transport system and environment friendly Non-

Motorised Transport (NMT) that is fully integrated with land use planning, while strengthening Udaipur’s

regional and international connectivity, which is a key prerequisite for a preferred tourist destination

5. Improved Quality of Living: Clean, Healthy, Safe, Comfortable and Affordable Quality Of Life to meet

the aspirations of every resident and tourist / visitor through the upgradation of existing infrastructure

and provisioning of infrastructure in un-serviced areas with outcome based service delivery and

accountability

6. Intelligent Government Services: Adoption of innovative technologies with automation using Internet

of Things (IOT) concepts, to improve public service delivery and efficiency in urban governance, and also

promote transparency and regular feedback loop from the citizens / beneficiaries

Annexure 1b: Key outcomes outlined through the Smart City Proposal for Udaipur

1. Increased Tourism: Tourism in Udaipur is the primary economic driver and has been facing stiff

competition over the past few years in comparison with other cities across India. The smart city plan for

Udaipur pivots around increasing tourism growth by over 10% p.a.

2. New Employment Opportunities: The aim within Udaipur is to create 50,000+ jobs in the next ten

years across various sectors within the city. To give a sense of the economic load to the city from this, for

every 1 million INR spent of Travel and Tourism results in the creation of 78 new jobs 2.

3. Cleaner and Increased Transportation: With Transportation prominently featuring in the Smart Cities

agenda for Udaipur, the goal is to increase the modal share of public transport from 3% to 10% in next

five years and 32% by year 2041. Additionally to city aims to achieve a reduction in carbon footprint by

30% (just from transportation sector) 3.

4. Efficiency Boost: Overall increase in departmental operational efficiency and hugely improved customer

service experience is set as the last target with 24x7 water supplies to the citizen and reduction of non-

revenue water by 20% 3.

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Innovation Centre Denmark, Royal Danish Embassy New Delhi

Annexure 2a: Organizational Structure, UMC

Source: CRIS

Annexure 2b: Responsibility Matrix for Main Urban Services provided (As stated in Draft Report on rapid Baseline

Assessment of Udaipur city, CRISIL)

S.No

Urban Infrastructure Service

Planning and Design

Construction/Implementation

Organisation and Management

Policy Making

Regulation

1 Water supply PHED PHED PHED GoR PHED

2 Sewerage UIT/PHED/UMC

UIT/PHED UIT/UMC GoR UIT

3 Solid Waste Management Drainage

UMC UMC UMC GoR UMC

4 Urban Transport

UMC RSRTC

UMC RSRTC

UMC GoR UMC

5 Street Lighting UMC UIT

UMC UIT

UMC UIT

GoR UMC UIT

6 Environment Protection

RPCB RPCB RPCB GoR MoEF

RPCB

7 Urban Poor Settlements

UMC UIT

UMC UIT

UMC UIT

GoR GoI

UMC UIT

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Innovation Centre Denmark, Royal Danish Embassy New Delhi

GoI = Government of India

GoR = Government of Rajasthan

MoEF = Ministry of Environment, Forest and Climate Change

O&M = Operation and Maintenance

PHED = Public Health and Engineering Department

RPCB = Rajasthan Pollution Control Board

RSRTC = Rajasthan State Road Transport Corporation

UIT = Urban Improvement Trust

UMC = Udaipur Municipal Corporation

PWD = Public Works Department

RUIFDCO = Rajasthan Urban Infrastructure Finance & Development Corporation

Annexure 3: Status Quo and main Challenges (As stated in Draft Report on rapid Baseline Assessment of

Udaipur city, CRISIL)

Urban Service Delivery

Water Supply Service

PHED is managing water supply and UMC does not have role in it.

Duration of water supply needs to be increased in the city.

NRW levels are not known.

Water supply system in urban poor areas is inadequate as approximately 45% households in slums have

no water supply source

No proper database management, lacks adequate computerization in water supply department ( PHED)

Sewerage

Existing sewerage system in old city area is in dilapidated state and needs revamping

The ongoing project under NLCP would only cover areas surrounding lake with a network of 60 km.

However for total coverage of city new projects no other projects have been realized.

Overlapping of functions in sewerage between UMC, UIT and PHED for project planning,

implementation and maintenance.

UIT is developing sewerage project which will be handed over to UMC for maintenance after 10 years;

UMC is not involved in planning and implementation of this the project.

The new sewerage connections in the city are provided by PHED. As per PHED, no new sewerage

connections have been given after year 2010.

There is no sewerage treatment plant, the untreated sewage is discharged into the natural streams and

open drains causing health concerns.

The sewerage charge is levied collected along with the water supply bills by PHED. PHED levies 20%

of the water tax as sewerage tax, for areas where the sewer system exists. PHED is supposed to share

collected sewerage charge with UMC as now, UMC is operating and maintaining the sewerage system.

For year 2012-13, a total of DKK 0.5 million was due to be handed over to UMC but no amount has

been shared.

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Innovation Centre Denmark, Royal Danish Embassy New Delhi

UIT is implementing sewerage project on Public Private Partnerships (PPP) however, UMC has no

experience of PPPs in sewerage sector

Solid Waste Management

UMC does not have waste treatment plant and engineered landfill site.

Staff does not have technical skills for developing detailed project report for providing SWM services.

No projects in pipeline or under implementation to improve the SWM services.

No user charges are levied for SWM services. The UMC treats as obligatory to provide such services and

is unaware of the revenue generation system in SWM. Except the health officer, other staff is unaware to

the JnNURM reforms.

There is no separate staff for SWM and sewerage; same department manages both the services.

The UMC staff is also unaware of the technological advancement in SWM service delivery and requires a

handholding to the newer methods.

No plans have been prepared for waste segregation, transfer stations, scientific disposal methods or

reuse of waste.

Storm Water Drainage and Roads

Dumping of debris and garbage into the open drains lead to clogging of natural drains.

Most of the drains in the city have dilapidated, or are choked due to silting. UMC has identified 10 water

logging prone sites in the city.

No detailed project identified for drain repairs, revamping and de-silting, and laying new drains.

Urban Poor

Lack of technical, administrative staff in UMC for slum up gradation, only in-situ up gradation is

undertaken by UMC; new houses are being developed by UIT.

Delayed technical handholding to beneficiaries from UMC, no complaints registration system,

ineffective project costing, resulted unwillingness in beneficiaries towards project.

Urban Planning

The city faces issues of urban growth management. It is evident that the city has attracted population

from surrounding rural as well as urban areas. This has given rise to densely populated core city areas

(old city area), haphazard development in city fringes.

The continuous influx of population in the city has increased pressure on infrastructure facilities and

reduced green and open spaces. Ribbon development along the national highway has been noticed in

Udaipur.

The old city area of Udaipur has a high concentration of commercial establishments such as shops, local

markets, restaurants, and heritage hotels. Absence of a proper sewerage and drainage system in the city is

a threat to the natural resources and water bodies. Also, the hilly and undulating terrain requires proper

coordination of all the urban service providers, as well as the technical expertise to not only handle the

existing gap but also fulfil the growing requirements.

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Innovation Centre Denmark, Royal Danish Embassy New Delhi

The low lying areas face issues of water logging etc. The undulating city terrain requires proper planning

of the city services, especially in water supply and sewerage.

Municipal Governance

The ULB of Udaipur is recently converted into Municipal Corporation from municipal council. With the

increased responsibilities, UMC is facing severe constraints on availability of manpower and technical

skill set among staff to undertake projects.

Key e-governance module, e-procurement is not yet implemented.

Municipal Finance

There is no separate budget for key services such as SWM and sewerage services. As a result, UMC is

unable to estimate the overall accounts status as against the budgetary provision.

Annexure 4a: Smart City Proposals for Walled City Area

Sectors Smart City Proposals

Power Supply Underground of cabling with new conductors

Smart metering

Rehabilitation of the Power distribution network for assured supply, with underground cabling, Supervisory Control and Data Acquisition (SCADA) and smart metering

Water Supply and

Sanitation

Replacement of old lines

SCADA (real-time system monitoring)

24/7 supply

Sewage Systems Network enhancement for walled city

E-Sensors for Man-holes for real time monitoring

SCADA (real-time system monitoring)

Roads Resurfacing to promote walkability (street furniture)

Parking Smart parking outside walled city boundaries for residents &visitors.

Hybrid battery operated vehicles

Pelican Signalling

Traffic Improved traffic circulation through restrictions on personal vehicles,

promotion of cycling and battery-operated IPT services

Battery operated inductive power transfer systems i(electric vehicles) for over 13 kms within the Walled city

Solid Waste

Management Door to door collection and scientific disposal

GPS to track waste collection vehicles

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Innovation Centre Denmark, Royal Danish Embassy New Delhi

Sensor in waste bins to send bin-fill alerts

Mobile App / SMS facility for public to send alerts garbage littering

Waste to Energy (and fuel) Plant

Street lighting Hybrid LED lights (wall mounted)

Heritage /

Tourist amenities

Universal smart card (one city – one card)

HoHo services (Hope-on Hope-off)

Waterfront beautification at Ghats

Floating Board walk / deck along City wall / lake edge for

visitors to experience the waterfront

Landscaping and restoration at all Gates

Conservation of heritage by development regulations of facade

development

Organised signage

Bi-lingual Mobile App for visitors (interactive map based)

IT based ticketing and feedback systems

Bio-Toilets

Safety and

Security Installation of CCTVs (Video Crime Monitoring) – 500 no’s

Automatic reporting of trouble spots and zones

IT Connectivity Wi-Fi facility and hotspots for integrated city connectivity

Smart IT architecture for public utilities management

Smart IT architecture for citizen engagement and feedback

ICT enabled utility control (integrated with City Command Centre)

Lakes Real-time water quality monitoring system

Lake cleaning

Lake conservation

Lake ecology development

Lake beautification

School

Infrastructure

Smart Class-Room with comprehensive Multi-media applications

Source: https://mygov.in/sites/default/files/mygov_1447826673190667.pdf

Annexure 4b: Area based Greenfield development- Salient features

At least 10% of the required energy from solar power

Policy and incentive for education and knowledge based units

Start-ups

Institutes, etc.

Walk to work (pedestrian friendly, cycle tracks, etc.)

Transit oriented development (TOD)

80% green buildings

Parks at 5min walking distance

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Innovation Centre Denmark, Royal Danish Embassy New Delhi

Rain water harvesting

Underground utilities

Command centre (CCTVs, etc.)

Zero discharge (garbage, waste water, etc.)

Annexure 4c: Smart City Proposals for Pan City

Sector Sub Sector Smart City Proposal

Intelligent Transport

Management Systems

Public Transport On-board ITS enabled City Bus Service and GPS enablement of IPTs

Smart Bus Shelters with LED passenger info system, Electronic Ticketing Machines (ETM) & Smart Card reader

Dynamic Parking Info System, Sensor enabled parking

To de-clutter and distribute traffic across locations

Surveillance System

Smart Cameras at junctions with ANPR

Signal integration through ATS Public Bicycle Sharing Scheme

ICT and physical infrastructure solutions

Multifunctional Smart phone App

Trip Planner and Information for tourists

Smart Utilities

Water Supply and Sewerage SCADA enabled water and sewerage network

Automatic Meter Readers (AMR)

Leakage detection through smart sensors

Power Smart Grid and Smart Metering

Outage management system and Automatic demand response system

City Command and Control Centre

GIS Mapping of utilities network and installations

Central Command and Control Centre with nodal points

OFC network with Wi-Fi data access points

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Innovation Centre Denmark, Royal Danish Embassy New Delhi

Annexure 4c: Project Funding and Finance model

Annexure 5: List of Officials met during Fact Finding Mission on 9th and 10th December 2015

Name of Officials Designation Organisation

Hon Chandra Singh Kothari Mayor Udaipur Municipal Corporation (Nagar Nigam)

Mr R.N. Mehta, IAS Chairman/Secretary Urban Improvement Trust

Mr Rohit Gupta, IAS District Collector Government of Rajasthan, District of Udaipur

Mr Sidharth Sihag, IAS Municipal Commissioner, CEO of SPV

Government of Rajasthan, Udaipur Municipal Corporation (Nagar Nigam)

Mr Arun Vyas Senior Engineer, Core member of SPV

Udaipur Municipal Corporation (Nagar Nigam)

Resource Pool

Udaipur Smart City Co (Nodal SPV)

State Government (Equity)

Udaipur Municipal Corportation (Equity)

Govt of India (MoUD)- Capital Grant Smart City

Govt of Rajasthan (Matching Capital Grant Smart City)

Funding under Other GoI schemes (AMRUT, SBM, etc)

Leveraging of GoI + GoR Assistance, through Muncipal Bonds, Multilateral , Bilateral

assistances

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Innovation Centre Denmark, Royal Danish Embassy New Delhi

Disclaimer: Innovation Centre Denmark, Royal Danish Embassy, New Delhi does not hold any responsibility for information gathered from formal and informal sources in this

report.