Smart border management An Indian perspective...Smart border management An Indian perspective...

Smart border managementAn Indian perspectiveSeptember 2016

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Content Smart border management p4 / Responding to border management challenges p7 / Challenges p18 / Way forward: Smart border management p22 / Case studies p30

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India’s geostrategic location, its relatively sound economic position vis-à-vis its neighbours and its liberal democratic credentials have induced the government to undertake proper management of Indian borders, which is vital to national security. In Central and South Asia, smart border management has a critical role to play. When combined with liberal trade regimes and business-friendly environments,

and economic growth.

India shares 15,106.7 km of its boundary with seven nations—Pakistan, China, Nepal, Bhutan, Myanmar, Bangladesh and Afghanistan. These land borders run through different terrains; managing a diverse land border is a complex task but

boundary of 7,516.6 km, which includes 5,422.6 km of coastline in the mainland and 2,094 km of coastline bordering islands. The coastline touches 9 states and 2 union territories.

The traditional approach to border management, i.e. focussing only on border security, has become inadequate. India needs to not only ensure seamlessness in the legitimate movement of people and goods across its borders but also undertake

with the adoption of new technologies for border control and surveillance and the development of integrated systems for entering, exchange and storage of data, will facilitate the movement of people and products without endangering security.

The FICCI-PwC report on Smart border management: An Indian perspective explores how the Government of India can respond to border management challenges and adopt a proactive and resilient approach towards smart border management that should have four key elements: innovation and technology infrastructure, collaborative border management, capacity building and agile organisation. I sincerely hope that this report will offer important and useful insights to the government, enforcement agencies and all other stakeholders.

Dr A. Didar Singh

Secretary General, FICCI

Foreword

Smart border management 3

Today, India is among the fastest growing economies in the world and is considered one of the emerging superpowers of the world. While on the one hand, India’s central location and the trans-Indian Ocean routes have contributed to this growth, on the other hand, its large and complex border poses numerous challenges which need to be addressed for India’s continued economic growth.

India shares its border with seven different countries. Most of these borders are man-made and do not follow any natural barrier. India’s vast coastline and island

neighbouring countries make border management an important aspect to guard India’s sovereignty.

Effective border management for such complex territorial conditions calls for proper planning and measures on the three main aspects: people, process and technology. We are very pleased to present this report where we identify the challenges which India encounters across the varying border conditions and introduce a framework to address those challenges.

The Smart border management framework presented in this report is based on our multiple years of experience in supporting governments to establish effective border management systems across the world. Under this framework, we introduce the key elements of border management and explain how these elements, when

At the end, we present two case studies on border management in other regions

region. We then present the impact and achievements of those solutions. This is followed by learnings from these case studies and how can they be applied to Indian border conditions.

We thank the participating domain experts for sharing their thoughts and strategies

your feedback.

Neel Ratan

India Government Leader

PwC India

Preface

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1.1. IntroductionBorder management is a security function that calls for coordination and concerted action by various government agencies within our country. The aim is to secure our frontiers and safeguard our nation from the risks involved in the movement of goods and people from India to other countries and vice versa.

Border management itself is a multifaceted term and may include, but is not limited to, the regulation of legal and illegal immigration, ensuring safe and secure movement of authorised people and goods, and prevention of

The rapid growth that India is currently experiencing presents an array of opportunities and underlines the need for effective border management. In an increasingly globalised and service-oriented economy like ours, we rely heavily on the movement of goods and people. However, if these movements are uncontrolled, less regulated or without any

and illegal migration can increase.

of border management is a challenge today. A competent border management system calls for the tight coupling of technology and infrastructure that is capable of handling the geopolitical, social and economic challenges we face in India owing to our vast border fronts.

India has a very large and complex border, covering around 15,106.7 km, which it shares with Bangladesh, China, Pakistan, Nepal, Myanmar and Bhutan, as well as a small portion with Afghanistan. What further increase the complexity and criticality are the varied terrain, climatic conditions and relationship with some of the neighbouring countries.

Owing to such peculiarities, having infrastructure and

management. The various agencies involved in border management, such as customs, immigration, armed forces, border security and intelligence agencies, are characterised by a need to cooperate with an expanding range of external information sources (technology driven and intelligence based) in order to develop a common operating picture of the movements within and beyond our borders.

Smart border management is an attempt to identify and implement controls which aim to improve border security by:

• Enabling effective communication and coordination among all security agencies to arrive at a common entity picture

• Neutralising threats linked to terrorism and organised crime

• Checking illegal migration

Smart border management1Chapter

Indo-Afghanistan

(106 km)

Indo-China

(3488 km)

Indo-Nepal

(1751 km)

Indo-Myanmar(1643 km)

Indo-Bangladesh(4096.7 km)

Indo-Bhutan

(699 km)

Indo-Pak

(3323 km)


1.2. Border management: Complexity, enormity and implicationsWe understand that economic prosperity and globalisation require the free movement of people, goods and ideas; however, the growing number of border threats necessitates increased vigilance and more robust controls to secure borders.

We share our borders with seven different countries (Bangladesh, China, Pakistan, Nepal, Myanmar, Bhutan and Afghanistan) with all possible terrains—namely deserts, fertile lands, swampy marshes, snow-covered peaks and tropical evergreen jungles. This kind of vast terrain makes us vulnerable to insurgency, illegal migration and smuggling.

Indian bordersIndo-Afghanistan(106 km)

Indo-Pak(3323 km)

Indo-China(3488 km)

Indo-Bangladesh(4096.7 km)

Coastline(7516.6 km)

Indo-Nepal(1751 km)

Indo-M(1643 k

Indo-Bhutan(699 km)

Name of the country Length of the border (in Km)

Bangladesh 4,096.70

China 3,488

Pakistan 3,323

Nepal 1,751

Myanmar 1,643

Bhutan 699

Afganistan 106

Total 15,106.70

Source: http://mha.nic.in/annualreports

In the case of our coastal border line, our territorial

our sovereign territory and other countries have to take permission from India to entering this area. Contiguous

can also attract punishment from coastal states.

outer limit of territorial sea up to 200 nautical miles. This

and economic resources such as minerals, oil exploration

coastal states.

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While our coastal borders are still relatively stable, our land borders pose a unique complexity.

India has three types of land border: international borderline (IBL), line of control (LoC) and line of actual control (LoAC).

• IBL is the demarcation that has been agreed

countries, and has been accepted by the rest of the world.

• LoC is the de facto border and separates Pakistan-occupied Kashmir from India’s state of

• LoAC is the boundary line that separates Indian-held lands from Chinese-controlled territory. The disputed and unsettled nature of our boundaries (both land and maritime) has made their security

While multiple initiatives have been undertaken by the government, such as constructions of roads,

radars, the use of technology, intelligence gathering and integration of information from various sources to form a common entity picture remain a challenge. This can be further explained with the help of an

the IBL during peacetime. On either side of the international boundary, there exists a no man’s land,

our forces are stationed. For our forces to remain

by our forces to gather cues of any potential

area our intelligence agencies actively monitor for early warning signs. Thus, it is evident that multiple controls and mechanisms are used to

attempts. With such a set-up, building a common entity picture using various information sources (such as radars, satellite images and intelligence inputs) and then sharing this information for secure communication, dispatch and deployment by security agencies are extremely complex tasks.

India

Neighbouring Country

Surveillance Zone

Defence Zone

Intelligence zone

Forward Zone

No man

’s lan

d

No man’s land

No man’s land

International borderline

Illustration to creative a common entity picture


Responding to border management challenges

2Chapter

Current border management schemes by the Government of India cover articles of trade and people, points of entry and borders, and strategic and operational facets. A variety of measures are taken to safeguard land borders.

These measures are grouped into three categories—people, process and technology.

People comprises the various types of forces and manpower deployed for safeguarding our borders.

Processoutlines a few initiatives taken by the Government of India to streamline the process of border control

Technologylists the technological controls into which the Government of India continues to invest in order to strengthen border management.

PeopleBSF, ITBP, Assam Rifles,

Coast Guard, Indian Army,Indian Navy, Indian

Air Force, etc.

TechnologyWeapons and equipment,

surveillance,communication, etc.

ProcessICPs, joint patrolling,

BOPs, etc.

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Government of India

Ministry of Home Affairs (MHA)

Paramilitary forces

Ministry of Defence (MoD)

Special Frontier Force

Assam Rifles

National Security Guard

Central Armed Police Force

Border Security Force

Central Rescue Police Force

Indo-Tibetan Border Force

Sashastra Seema Bal

Central Industrial Security Force

Indian Armed Forces

Special Frontier Force

Assam Rifles

National Security Guard

2.1. PeopleThree different types of situations can exist along the border: peacetime, less than wartime and wartime. Armed forces, which include the army, navy and air force, are engaged in border management during wartime or less than wartime, whereas paramilitary forces such as the Border Security Force (BSF), Indo-

coast guard operate on border during peace time.

Intelligence agencies provide inputs to border management organisations to deal with counter-intelligence and counter insurgency. The principle

of ‘One Border, one border–guarding force” is followed by the Government of India to secure the border. In line with this philosophy, the Bangladesh and Pakistan border is looked after by BSF, the security of the China border is entrusted to (ITBP), the Nepal and Bhutan border is looked after by

been deployed at the Myanmar Border. The LoC on the Indo-Pakistan border and the LoAC on the Indo-China border is protected by the Indian Army, while the security of the coastal borders lies with the Indian Navy and Coast Guard, with the State (Marine) Police acting as the second line of defence.


2.2. Process

essentially entail the effective control and regulation of the movement of people and goods and are of exceptional importance for the country. The processes

borders and help the government facilitate legitimate travel and trade while simultaneously preventing illegal

terrorists are the hallmarks of god border management.

processes for border management are:

• Porousness of borders for legitimate trade and movement of persons

• Non-porousness of borders for all criminal activities and other activities that jeopardise stability in the region

Border management is an integral part of military security and demands proactive intelligence, inclusion of technological advancements, and coordinated action by bureaucrats, politicians, economic agencies, security personnel and other related stakeholders of the nation in order to safeguard our borders from any sort of

Thus, integrated border management processes can be viewed as a large package of activities aimed at solving the strategic and practical challenges in border management, not as independent modules having no cause-effect relation with one another. The main facets of border management are as follows:

• Coordination within services

• Coordination between services

• International coordination

Coordination within services refers to proper communication and integration across ministries (such as the Ministry of Defence and Ministry of Home Affairs) and services authorised to perform certain duties pertaining to border management (various stakeholders like paramilitary forces and armed forces). Coordination within services has two aspects—

Vertical coordination involves different administrative levels, ranging from the ministry to the units working at

happens within services (army, navy and air force) and concerns individual border crossings, as well as those between border management agencies in the country. Both forms of coordination require a clear division of responsibilities, active communication and regulated

Coordination between services involves armed forces, ministries and other stakeholders responsible and competent to provide border management services.

This is characterised by daily operational contacts at border crossings (both at formal and informal levels) and extends to the formulation, adoption and implementation of an accorded middle-range and long-term strategy for border management. Coordination is required to pave the way for an optimal solution for practical matters, such as harmonisation of politics and practices when necessary, development and funding of new infrastructure and IT services, and the development of common training for the existing and new personnel.

The general mechanisms followed for coordination between services at borders and inside a country are as follows:

• Coordinated processing at border crossings, which comprises proper coordination in the operation

competencies and procedures

• Integration of information systems responsible for border security with information from police and customs services

International coordination is another important facet

management. This can be can be divided onto three levels:

• Local cooperation of border services on both sides of the border

• Bilateral cooperation among neighbouring countries

• Multinational cooperation aimed at issues relating to border management

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2.2.1. Department of border managementThe Department (D/o) of Border Management was formed under the Ministry of Home Affairs (MHA) in January 2004, following recommendations from the Group of Ministers (GoM) on border security. This department has been entrusted with the responsibility of all matters associated with land borders and costal borders, with the exception of LOC in the Jammu and Kashmir sector. The roles and responsibilities of the D/o Border Management include fencing

development of Integrated Check Posts (ICPs).

Some of the initiatives successfully undertaken for border management are as follows:

Focus area Details of work under the initiative

Roads Construction of roads along the Indo-Bangladesh, Indo-Pakistan, Indo-Myanmar, Indo-China, Indo-Nepal and Indo-Bhutan borders

Fencing Construction of fencing along the Indo-Bangladesh, Indo-Pakistan and Indo-Myanmar borders

Floodlighting Construction of floodlighting along the Indo-Bangladesh, Indo-Pakistan and Indo-Myanmar borders

Border Outposts (BOPs) Construction of 383 BOPs on the Indo-Bangladesh border and 126 BOPs on the Indo-Pakistan border for BSF

ICPs Development of ICPs and setting up of the Land Ports Authority of India for their management and administration

Other security initiatives Installation of high-tech surveillance equipment on the international border, implementation of coastal security schemes

2.2.2. Approach taken by the Government of India The approach, as employed by the government towards border management, is categorised into four essential processes:

1. Guarding the borders

2. Regulation of the borders

3. Development of border areas

2.2.2.1. Guarding the borders

Guarding of the Indian borders is undertaken by the various border guarding forces. The responsibility for the India-Pakistan and India-Bangladesh borders lies with BSF, AR for the India-Myanmar border, ITBP) for the India-China border, and SSB for the India-Nepal and India-Bhutan borders. In addition to this, the Central board of Excise and

To manage the borders effectively, surveillance is carried out in the form of regular patrols by the border guarding personnel. In addition, several electronic surveillance equipment such as night vision devices, handheld thermal

are used by the border guarding forces as force multipliers for greater surveillance.

2.2.2.2. Regulation of the borders

Effective regulation of the borders involves facilitation of legitimate trade and travel and simultaneous prevention

ingress and egress of people and goods is an effective means of regulation that is employed at the borders.

Another method employed by the government to regulate the borders is the preparation of a national register and issuance of Multi-purpose National Identity Cards (MNICs). This would help to prevent illegal migration and facilitate the detection of those already staying in India.

The government also undertook the construction of ICPs in order to provide better facilities for the legal movement of people and goods across the border.


2.2.2.2.1. ICP

ICPs were introduced to reduce hassles in the cross-border movement of goods and people for promoting trade and

Pakistan, Indo-Nepal, Indo-Bangladesh and Indo-Myanmar borders were approved by the Cabinet Committee on Security (CCS) for construction in two phases: 7 in Phase 1 and 6 in Phase 2.

The Government of India felt the need to set up ICPs because the existing systems were inadequate and did not sanitise cross-border trade and commerce completely. ICPs bring all the regulatory agencies, such as security, immigration and customs, along with the support agencies, which otherwise worked as separate entities, under one roof, thus interdicting any sort of unauthorised movement of goods and people posing a threat to the security of the nation.

The government had initially agreed to incur an expenditure of 635 crore INR to set up these 13 ICPs as listed below.

Sr. no. Location State Border Estimated cost in crore INR Phase

1 Petrapole WB India-Bangladesh 172 Phase I

2 Moreh Manipur India-Myanmar 136 Phase I

3 Raxaul Bihar India-Nepal 120 Phase I

4 Attari (Wagah) Punjab India-Pakistan 150 Phase I

5 Dawki Meghalaya India-Bangladesh 50* Phase I

6 Akhaura Tripura India-Bangladesh 60* Phase I

7 Jogbani Bihar India-Nepal 34* Phase I

8 Hili WB India-Bangladesh 78* Phase II

9 Chandrabangha WB India-Bangladesh 64* Phase II

10 Sutarkhandi Assam India-Bangladesh 16* Phase II

11 Kawarpuchiah Mizoram India-Bangladesh 27* Phase II

12 Sunauli Uttar Pradesh India-Nepal 34* Phase II

13 Rupaidiha Uttar Pradesh India-Nepal 29* Phase II

Source: http://mdoner.gov.in/node/1483

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ICPs have been instrumental in boosting the trade volume across borders. The Attari ICP, which became operational from 13 April 2014, witnessed a whopping 105.13% rise in trade volume in the following year. This volume further increased to 5443.73 crore in FY 2013–14 and clocked

1

The infrastructural facilities under ICPs that are favouring trade and commerce are passenger terminal building, cargo inspection sheds, quarantine laboratories, warehouses, cold storage, etc., coupled with services like Internet facility, security systems such as closed-circuit television (CCTV)/public address (PA) system, scanners and cafeteria. Thus, the ICPs have been serving as a one-stop solution for trade and commerce with all modern facilities and security.

2.2.2.3. Development of border areas

institutions and hospitals keep the border areas inaccessible and underdeveloped. The resulting lack of economic opportunities makes the border population more susceptible to illegal activities such as drugs and smuggling.

As a solution to tackle these issues, the government initiated the Border Area Development Program (BADP) in 1987, in order to facilitate the provision of the required socioeconomic infrastructure and adequate security, and to eliminate a sense of alienation among the population living at the border. BADP schemes include the development of community-based infrastructure such as

centres, markets and mobile dispensaries. BADP also takes up security-related schemes.

The implementation of BADP is monitored by the D/o Border Management under the Ministry of Home Affairs.

2.2.2.4. Bilateral institutional mechanisms

Effective border management requires the facilitation of bilateral dialogue on matters of mutual concern, and thus, the Government of India has constituted a system of institutionalised interaction through the meetings of home secretaries, area commanders of border guarding forces and the joint working group on

National level meetings (NLMs) and sectoral level meetings (SLMs) are organised under the Home Secretary and Joint Secretary of the Ministry of Home Affairs respectively. The primary agenda of these meetings is to ensure and maintain peace and tranquillity all along the border. To attain this objective, the two sides have agreed to ‘prevent inadvertent violations of each other’s territories by their security forces’ and also ‘monitor and curb effectively all illegal and negative activities such as tans-border movement

in nefarious activities’. Additionally, border liaison meetings (BLMs) take place between local area army commanders at designated places every six months.

India has constituted multiple such institutional mechanisms with Myanmar, Bangladesh, Pakistan, Nepal and Bhutan. Such bilateral mechanisms ensure that both the sides are adequately sensitised towards the respective security concerns and hence aid in better formulation of strategies for border management.

1 MHA’ Annual Report


2.3. TechnologyThe Government of India is focussing extensively on leveraging the power of technology to improve the

world is moving towards technologically advanced military and defence systems and India has been equipping its military with sophisticated weaponry to help combat actual and perceived dangers to the nation.

Technology interventions near the border areas in India

1. Mobilisation and ordinance supply chain (including equipment, weapons, vehicles

2. Surveillance and communication (including the use of technology that comprises information, logistics, reconnaissance, command and control centres, and surveillance in the border areas)

2.3.1. Mobilisation and ordinance

The conventional use of technology in the context of border management pertains to the use of high-technology weapon systems including small arms, ammunition, combat vehicles and advanced communication. These investments ensure that we have the right triggers for mobilisation and activating the ordinance supply chain, so that our state of readiness is synergised with an emerging situation on the borders.

2.3.1.1. Weapons and equipment

The armed stakeholders in border management are in the process of upgrading their weapons and equipment. The Indian Army is also upgrading its small arms such as pistols, carbines and light machine guns (LMGs), and looking forward to deploying some futuristic weapons in the border areas that are currently under development. One such example is the Future Infantry Soldier as a System (F-INSAS), which is under development by the Indian Army and is expected to connect the commander on the ground with the command and control system through a round-the-clock situational awareness update in inhospitable terrain.

Another technology being developed and waiting to be incorporated is Boomerang Warrior-X. It is a device worn in the vest which is able to pinpoint sniper positions from the enemy side up to about 1,000 yards. Besides these, the army is considering the use

of explosive detection kits (EDK), suitcase SATCOM terminals, and other portable technologies to be used near the borders with China and Bangladesh.

Some other weapons being used the agencies are smart tracking sniper, army digital sniper, Sten machine

Modernisation of the central armed police forces has also been a focus area for the government. In Modernisation Plan-II, the following weapons and equipment have been introduced:2

a) Weapons such as under-barrel grenade launchers (UBGLs), multi-grenade launchers (MGLs), anti-

detection systems and replacement of existing carbines and pistols with modern pistols, sub-

b) Equipment such as ground penetrating radar systems, unmanned aerial vehicles (UAVs), target acquisition binoculars, corner shots, handheld thermal imagers (HHTIs)/thermal sights/night vision devices (NVDs), unattended ground sensors, advanced medical equipment

c) Mine-protected vehicles, bullet-resistant vehicles/boats, etc.

d) Communication equipment, including jammers

2 http://mha.nic.in/AnnualReports 2015-16

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2.3.1.2. Vehicles

Border management agencies have been deploying advanced technologies in the vehicles being used around the border areas and improving the functionality of their armoured vehicles. Vehicles used by the security personnel are multipurpose, designed to help movement in tough terrains like deserts, no man’s land and mountainous regions. Vehicles used for transportation around the borders are equipped with tracking systems, bulletproof armour and defence weapons.

2.3.2. Surveillance and communicationStrategic gains out of modern offensive systems, high-tech artillery and troop deployment can only be realised effectively when augmented with essential research and intelligence-based activities. In many ways, soldiers

with the military personnel across the border. Amid such latent military intentions, information about the opposition and spying shape the basic military moves. Non-offensive technologies like advanced communication systems and surveillance enable the border guard forces to pre-empt and handle such situations in the most effective manner possible. Some of the measures taken by the Government of India include advanced surveillance systems, command and control centres, maritime border security and drones.

In this regard, the Defence Research and Development

border management techniques through extensive research and development. Special focus has been laid on technology in areas such as information, communication, command and control, Air Defence Control and Reporting System (ADC&RS), and

2.3.2.1. Communication

Inhospitable terrain and the mountainous topography in the border areas in India make it very challenging to establish extensive communication networks

Intelligence and Robotics (CAIR) under DRDO is helping to improve the technology in this regard. Important innovations such as the radio trunk system

improved military communication in the border areas.

Other technologies by DRDO include the wireless message transfer unit (WMTU) that allows mobile commanders access to communication networks, in addition to being used to transmit information via images from one place to another. Futuristic technologies like the Tactical Communication System (TCS) for the army are also being developed by DRDO. Cellular radios, wireless local loop (WLL), mobile satellite systems, etc., are being used by the agencies. Some of the communication systems being exploited by the Indian Army are the Army Radio Engineered Network (AREN), Army Static Switched Communication Network (ASCON), Troposcatter Communication Systems, SATCOM, etc.

2.3.2.2. Surveillance

Border surveillance is one of the most important parts of an integrated border management system. The Indian border extends to a length of around 15,106 km, spanning six countries with varied geographical

at the locations make the surveillance of our borders a challenging task for the armed forces. Thus, it is imperative that a technology-based state-of-the-art surveillance system be employed by the armed forces to ensure an effective surveillance, intrusion detection


The surveillance of any border area, due to its vastness, relies heavily on the area of interest (AOI). This AOI requires round-the-clock deployment security personnel and equipment, which ensures a constant and effective vigil on the concerned area.

The Indian government has initiated multiple steps to ensure secure and non-porous borders for our country. The border areas are currently protected by

Long-range reconnaissance and observation systems (LORROSs) deployed at strategic areas have proven

The government has also set up a comprehensive integrated border management system for 24-hour vigilance along 2,900 km of the western border to lock down any sort of illegal intrusion. Along the Indo-Bangladesh border, vulnerability mapping and

prone to illegal migration/cross-border crimes have been carried out. This is being done by deploying additional manpower, special surveillance equipment, vehicles and other infrastructure support.

Moreover, steps such as deploying observation posts all along the international borders of the country, with riverine sections being patrolled using water crafts/

intervals along the borders, procurement of state-of-the-art surveillance equipment, including day and NVDs, have been undertaken to act as force multipliers.3

Use of drones for surveillance and security purposes has been one of the emerging technological trends across the world for border security management system. Some of the neighbouring nations have been using drones for border surveillance. India is quick

at both the aerial and ground level. The government has also realised the need for advanced UAVs that could be used to target up to a range of 10 km and can be easily integrated with the weaponry system.

Indian military has long operated Israeli Searcher and Heron drones for C4ISTAR roles and possesses anti-

as the Predator in its inventory. In the near future, we may acquire the Rustom-I medium altitude long endurance (MALE) UAV. According to DRDO, it has integrated a locally developed anti-tank missile called HELINA with

Rustom-I, which indicates the potential anti-armour role.

to commence. It could certainly be used in strikes on remote terrorist camps or on small vessels on the high seas. According to a report from Centre for Asian Strategic Studies (CASS), India, the army has placed a requirement of around 1,600 mini UAVs for induction by 2017.

Furthermore, the indigenously developed drone is now being equipped with a high-accuracy satellite-based augmentation system (SBAS) and dedicated military communication satellites are being put in place, thus

commenced. There is an equal dedication towards the introduction of stealthy unmanned combat aerial vehicles for India (UCAV).

However, with the Directorate General of Civil Aviation

airspace, India is yet to reform and take major steps to improve its collision avoidance techniques as well as increase the satellite bandwidth.

third-generation NVDs for better sighting at night. The requirement of around 30,000 NVDs has been raised with the Ministry of Defence. The NVDs will include

high-powered sensors, NVDs and night binoculars which can help track every suspicious movement.4

Another important step the Indian government has taken towards securing one of the borders is a comprehensive project of locking the border by using an advanced technology system aligned with the

discriminate, delay, response, recover).

3 http://mha1.nic.in/par2013/par2014-pdfs/ls-021214/1544.pdf 4 http://cassindia.com/inner_page.php?task=research&&id=53

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western border. This would include low-light CCTV cameras, thermal imaging, NVDs, surveillance radars, laser beams and underground monitoring sensors. The following table describes the system proposed in each layer:

Layer Description

Layer I Low-light CCTV cameras will be installed throughout the length of the border. To increase the effectiveness of these CCTV cameras, an intrusion detector alarm system has to be installed.

Layer II Thermal imaging and NVDs will form the second layer in the security architecture frame. These will provide a view at night and will help check any sort of intrusion. The range will be up to 2 to 3 km.

Layer III Surveillance radars will be the third layer that will be used for long-range observation. These tracks will be capable of tracking any suspicious movement up to 40 km. One of the unique features of these radars is that they will cover both sides of the border. This will help in detecting miscreants who support infiltration from Indian soil.

Layer IV Laser beams will check infiltration from those areas that are physically difficult to monitor. Rivers such as Sutlej and Vyas flow from India to Pakistan and there are many small tributaries that have led to riverine gaps of around 2 to 3 km. There are around 130 such gaps along the western border. Elephant grasses on either side of these rivers further make monitoring difficult and facilitate infiltration. These laser beams will have two points—a receiver and transmitter; an alarm will be raised if anyone crosses these points. This will help control and secure all riverine gaps which are otherwise difficult to protect.

Layer V Underground sensors will form the fifth layer that checks any underground intrusion. These sensors will detect vibration and heat from the human body and raise an alarm with the security personnel for their action.

During any incident, the security and surveillance mechanisms are required both at the place of the incident and the command and control centre. The

operation, where the systems described in the layers above will be deployed, while the command centre set up for the monitoring and management of these devices will act as the position for informed decision-making. Both technology and armed force personnel working

the borders. The proposed system for security and surveillance will typically assist the armed forces in carrying out the following activities during an incident:

• Threat detection

number of threats, vehicle borne, etc.

• Availability of time and resources for

At the command centre

• Decision making

• Options available for response

• Information-based timely response

• Post-incident analysis

• Forecasting-based incident pattern analysis

A high number of infiltration incidents continue to be reported across our borders, and so it becomes imperative to modernise our surveillance and security systems.


2.3.2.3. Integrated command and

A technologically high-end command and control system for military equipment is a must for maintaining

porous border areas. The objective of the command and control centre is to direct information and data collected from various sources and agencies at one centralised location for immediate action. Similar information captured by different agencies may lead to multiple interpretation, with multiple teams being deployed for the same action. Hence, it is important to have all information sets at one place so that a common entity picture can be derived and necessary action can be initiated.

The vital elements that constitute a command and control centre are follows:

voice and video features

• Data visualisation tools for presenting inferences from the information received

Once a single source of truth has been established, the border agencies can initiate the necessary action, and the right teams and required assets can be deployed at

An integrated command and control centre enables centralised monitoring of the border perimeter, checkpoints, buildings and compounds at all times. The major components of an integrated command and control centre include software applications, geographical information system (GIS) integration,

input devices such as surveillance cameras and various types of sensors, a dashboard, mobile stations and high availability modules. Seamless integration of these modules provides real-time intrusion detection and situational awareness to the command centre. This helps in quick response and can also help in the deployment of an intervention team before a perimeter breach takes place. An integrated command and control centre is applicable to both land and sea-based threats. Software applications used for border surveillance are a crucial component of a command and control centre. They specialise in the detection of threats and intruders, event response mechanisms, coordination of interception units and 24x7x365 uninterrupted operations.

Additionally, advanced command and control systems can aid in various pre-emptive and reactive ways. The Artillery Combat Command and Control System

artillery automatically. ACCCS aids in the trajectory calculation of artillery and also in the establishment of covert communication channels.

Effective border security management must include a strong and credible air defence system. Hence, the DRDO has developed ADC&RS). The primary aim of the system is to detect all aerial targets and neutralise the threat well away from the vulnerable area/vulnerable point (VA/VP) through the effective integration of all air defence weapon systems. Through CAIR, DRDO has also worked on the Command Control Communication and Intelligence (C3I) System consisting of networked computers that help in providing real-time situation awareness of critical areas concerned with security.

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Different sectors of our border pose different sets of challenges and complexities. This section attempts to outline some of the major challenges that have been

3.1.1. Indo-Pak border challengesThe Indo-Pakistan border was created in 1947 based on the Radcliffe Line, covering a length of 3,323 km along the states of Jammu and Kashmir, Gujarat, Punjab and Rajasthan. This is one of the most active borders and

This border has also witnessed several clashes with Pakistan, with the major ones being in 1947, 1965, 1971 and 1999.

Although several attempts have been made since independence to settle the border issues through negotiations and discussions, like the Indus Waters Treaty. However, critical issues like the Pakistan-occupied Kashmir, Sir Creek dispute, cross-border

key challenges plaguing this part of the Indian border and our armed forces.

The harsh and varied climatic conditions along this 3,323-km of border compound the challenges faced by our armed forces in securing these areas. An increase in

observed during the pre-winter season, when vigilance becomes extremely tough due to snowfall along the mountainous terrain.

Other factors like the political instability and crisis in Pakistan also lead to an upsurge in cross-border

tension along the border areas.

Cross-border terrorism stands out as one of the major reasons of disaccord between India and Pakistan. As a control measure, India started fencing its border in the 1990s and successfully completed fencing Jammu and Kashmir, Punjab, Rajasthan and Gujarat by 2011.

to a great extent. A stretch of 1,952 km of border length

border was fenced by 31 Dec 2014.5

5 MHA Annual Report, 2014-15. Retrieved from mha.nic.in/annualreports

Challenges3Chapter

State-wise details of fencing along the Indo-Pak border

Name of state Total length of border

Total length of border to be fenced

Length of border fenced

thus far

Remaining length of border

proposed to be fenced

Punjab 553 461 462.45* –

Rajasthan 1037 1,056.63 1,048.27* –

Jammu International Border 210 186 186.00 –

Gujarat 508 340 261.78 78.22

Total 2,308 2,043.63 1,958.50 78.22


Name of state Total length of border

Total length of border to be

floodlighted

Length of border

floodlighted thus far

Remaining length of border

proposed to be floodlighted

Punjab 553 460.72 460.72 –

Rajasthan 1,037 1,022.80 1,022.80 –

Jammu International Border 210 186 176.40 –

Gujarat 508 340 293.00 47.00

Total 2,308 2,009.52 1,952.92 47.00

Source: MHA Annual Report, 2014-15

3.1.2. Indo-China border challengesThe India-China border, known as the McMahon Line, is spread over a distance of 3,488 km. Originally the Indo-Tibetan border (before the occupation of Tibet by China in 1950), this border remains disputed along its entire length and is one of the key points of friction between the two countries over the past years.

appointment of special envoys and formation of joint working groups have been initiated time and again, incidents along the border have been reported in the past. All this makes it imperative for the Indian armed forces to maintain constant vigil along the LoAC (Indo-China border).

3.1.3. Indo-Bangladesh border challengesIndia shares 4,096 km with Bangladesh. This is the

length covers different geographical terrains such as open area, plain, a river and jungles. The states of West

Bangladesh on three sides. Since the partition in 1947, the primary challenge on this side of the border has

to the porosity of the border, a large number of illegal immigrants have continued to enter India, especially the adjoining states, leading to serious burdens on state resources, infrastructure and contributing to vast changes in the demographics of the state.

The large settlements of illegal immigrants have also been the cause of social unrest and underlying tensions in the northeastern states. The local population is overwhelmed by the presence of outsiders and the resulting impact on their way of life. This social unrest is a cause of concern for the Government of India, as it poses a serious threat to the internal security of the country. Illegal immigration, including both refugees and economic migrants, has been a persistent burning issue for the state and central governments in India.

Another major challenge with this part of the Indian border is the smuggling of arms, ammunition and drugs, which has increased the number of anti-national elements illegally entering through this porous border.

the main problem, the Government of India has taken initiatives such as the construction and repairing of the fence along the border. To protect the border from

border terrorism, however, more efforts are needed is required in the region.

To address the above-mentioned challenges, 383 additional BOPs have been sanctioned to be constructed along the India-Bangladesh border, which already has 802 BOPs. Land custom stations have been built along the border in the states of West Bengal,

MHA Annual report of 2016–16, out of 383 sanctioned BOPs, 65 have been completed and 78 are in progress.

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Name of state

Number of BOPs

Approved Already existing

To be established

West Bengal 633 410 223

Meghalaya 125 108 17

Assam 91 85 06

Tripura 245 181 64

Total 1185 802 383

(Source: MHA Annual Report 2015-16)

State-wise details of fencing along the India-Bangladesh Border

Name of state

Phase I Phase II Total (Phase I + Phase II)

Sanctioned Completed Sanctioned Completed Sanctioned Completed

(1) (2) (3) (4) (5) (6) (7)

West Bengal 507.00 507.00 913.33 734.73 1,420.33 1,241.73

Assam 152.31 149.29 77.57 74.6 229.88 223.89

Meghalaya 198.06 198.06 263.2 150.99 461.26 349.05

Tripura – – 865.99 752.78 865.99 752.78

Mizoram – – 348.68 146.93 348.68 146.93

Total 857.37 854.35 2468.77 1,860.67 3,326.1 2,710.02

Name of State Sanctioned Completed Balance

West Bengal 1,134.13 956.69 177.44

Assam 208.74 217.44 0

Meghalaya 443.00 156.6 286.4

Tripura 718.47 660.8 57.67

Mizoram 335.66 51.11 284.55

Total 2,840.90 2,042.64 806.06

Source: MHA Annual Report 2015-16; status as on 31 Dec 2015


3.1.4. Indo-Nepal border challengesThe India-Nepal border is an open border that covers a length of 1,751 km. Being an open border, it has provided a platform for strong bilateral relations. It has also been the cause of illegal activities such as smuggling of drugs, stolen vehicles, and arms and ammunition into the country. Lately, anti-social elements and terrorist organisations are also using this open border for a least resistance passage into India, thus posing a serious security threat to the states along the border and the internal security of the country as a whole.

The open border with Nepal has been exploited by terror groups. Thirty-one battalions of SSB have been deployed to check all such activities at the India-Nepal open border. Moreover, there have been discussions at various levels to set up platforms for dealing with issues of mutual concern.

3.1.5. Indo-Myanmar border challengesIndia shares a porous border with Myanmar that spans across Arunachal Pradesh (520 km), Nagaland (215 km),

thinly done and has been a concern for the United Nations Drug Control Program (UNDCP) and International Narcotics Control Board (INCB), as it has been witness to

distance of 16 km along the border.

Though the border between India and Myanmar is properly demarcated, its porous nature of border is a great threat to border security. More than 30,000 people live along the Indo-Myanmar border within a radius of 10 km; they can cross the border at any time without any visa restrictions. The open border and cross-ethnic ties among the tribal community help insurgents escape from the hands of the border security forces. These

especially in areas such as Moreh in Manipur and Golden Triangle covering Northern Thailand, Laos and Myanmar. Although the government is taking steps to ensure better border management and robust fencing, these activities have been suffering due to protests from the local tribal community and the hilly and inhospitable terrain, which

The Government of India has allocated a fund of around 30.96 crore INR to fence the area between pillar number 79 and pillar number 81, which covers a length of around 10 km. There were huge protests from the local tribal community and the work has been halted after construction of 4.02 km of fencing. Approval from the Ministry of External Affairs is awaited to resume the work.

3.1.6. Indo-Bhutan border challengesLike the Indo-Nepal border, the Indo-Bhutan border is an open border and is properly demarcated. The

China comes into the picture. The India-Bhutan border is 699 km long and proper demarcation was completed in the year 2006. Smuggling is one of the major concerns along this border. Steps have been taken by governments on both sides of the border to ensure bilateral cooperation. Additionally, the Indian government has also approved a budget of 1,259 crore INR for the construction of 313-km long border roads along the Indo-Bhutan border.

The Government of India and Government of Bhutan have agreed for bilateral cooperation on the issue of border security. Insurgent camps established in the southern districts of Bhutan were successfully eliminated by the Royal Bhutan Army forces between 2003 and 2004. This military operation is widely known as ‘Operation All Clear’

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Smart border management aims to modernise our country’s existing border management by improving

It further aims to help India and neighbouring

without necessarily increasing the number of border guards and patrol forces. The fundamental objective of smart border management is to promote mobility between India and other countries in a secure

terrorism, drug trade, smuggling, illegal activities and other serious crimes.

Thus, in this context, smart border management is a

towards border management that lays emphasis on improved controls for border security, smarter information systems for intelligence gathering, and preventing and acting upon any threats in a more planned and sophisticated manner using the latest technological advances.

4.1. TrendsIn the last several years, we have tried to delve into and explore areas that mandate a greater need for advanced security for our country’s borders. Various trends today are prompting the need for a better and smarter border management framework.

This section details these trends and tries to identify their impact and disruptive effects, if any, on border management and the global security environment.

4.1.1. Demographic and social changeIndia is the second most populated country in the world. With advances in healthcare and increase in average life expectancy, this growth is escalating. Explosive population growth in India contributes to everything from shifts in economic power to resource scarcity to changes in societal norms. As the population grows, the demand for effective border management increases.

Today, more people can afford to travel to other countries. In 2015 alone, the world’s airlines carried over more than 3 billion passengers. These trends suggests the need to put better security controls in place in order to effectively monitor and gauge the vast numbers of people and goods moving in and out of the country. At the same time, tighter entry-exit controls

4.1.2. Shift in global economic powerThe focus on national growth is increasing at a fast pace. Shifts in global economic power have resulted

from border agencies as economic growth drives the burgeoning population classes in our country and increases export production. The movement of goods and services in open market conditions has also grown exponentially. As a result, our government is faced with challenges such as smuggling of illicit goods, human

4.1.3. Accelerating urbanisationAccording to 1901 Census, less than 12% of India’s population lived in cities. Currently, that proportion has risen to 31% as per the 2011 census and, by 2030, the UN projects that 40% of the country’s population will reside in urban areas. Urbanisation and globalisation are driving increasing volumes of travellers, both legitimate and illegitimate, to cross borders. This imposes greater pressure on the various agencies involved in border management to create and maintain border-crossing infrastructure and ensure secure transport hubs. There is a need to effectively regulate

to offshore controls and enable the use of technology solutions for identity management, movement tracking and automated decision making.

4.1.4. Resource scarcityEven though the exchange of people and goods has increased exponentially over the last several years, the border management resources, including patrol forces, border guards and security personnel to man border checkpoints, have remained limited. Scarcity of resources is a national economic concern. There is a greater need to deploy systems that are automated and ‘smart’, thus reducing the dependency on manual controls currently required by our border management agencies.

4.1.5. Technological breakthroughsWith every new advancement in technology and research and development capability, the productive potential of enterprises has increased. These advancements are also increasing the sources of threats to their disruption and destruction. New automation techniques, analytics and communication devices are creating new vulnerabilities that pose challenges for law enforcement, security and defence organisations. The new technologies that have

Way forward: Smart border management4Chapter


as the combination of infrared and thermal cameras, surveillance drones, Internet, smart handheld devices,

have become increasingly essential to border management agencies. It is imperative that the border management agencies develop and embrace these new innovations and, at the same time, put more focus on capacity building and change management.

4.1.6. TerrorismOver the years, terrorism has risen to new proportions. Terrorists, radical religious or ethnic sects, and rogue tribes possess the power to illegally get their hands on the latest weaponry. And the disturbing trends of unconventional weapons proliferation, including weapons of mass destruction (nuclear, chemical and biological), hint that these groups can carry out catastrophic attacks. There have been numerous instances in the past when terrorists from

porous borders and wreak havoc on the lives of innocents. Lack of effective border management thus allows these

infrastructure and disrupt the nation’s vital lifelines.

4.2. PwC’s Smart Border Management framework6

Considering the implications of the above trends, a smart border management programme for Indian Borders is the need of the hour. Smart border management will create a balance between lawful and illegal migration, combat transnational criminal and other national security threats, and enhance the sovereignty of India and neighbouring countries.

Our expertise has highlighted the need to integrate resilient security with a modern and effective approach to border management. We therefore suggest that border management agencies adopt a proactive and resilient approach comprising four key elements: innovation and technology infrastructure, collaborative border management, capacity building and agile organisation.

interdependent, and require robust performance indicators to ensure effectiveness, vigilance, and continuous improvement.

6 https://www.pwc.com/m1/en/publications/documents/the-future-of-border-management.pdf

PwC’s Smart Border Management framework

Collaborative bordermanagement

Innovation andtechnology

infrastructure

Capacity buildingAgile orgnisationalcapabilities

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4.2.1. Innovation and technology infrastructureThe nations of the world have been busy equipping themselves with the latest and deadliest weapons in a bid to ensure their security. This attitude has created

technologies are also being misused and exploited by terrorists. Attacks such as the 26/11 attack, the Pathankot Airport attack and regional bombings have elevated the need for better management of borders.

vary from country to country depending on the

smartness can be added to border management. The

following technology infrastructure for Indian borders:

• Smart identity management

• Smart inspection system

• Monitoring and surveillance system

4.2.1.1. Smart identity management

Border security management resources cannot grow in volume at the same pace as that of the travelling population. The combined forces of burgeoning cross-

ironically, added delays that result from stepped-up efforts to detect and intercept illicit activities at the

Passenger processing, security checks, etc., must be quick and secure enough to prevent any sort of inconvenience to legitimate travellers. Hence, border management agencies have to proactively identify any potential breach of security that might pose a security risk to the nation.

identity management. It is smart because these means

and cannot be changed or forged easily. It also reduces processing time considerably. Biometrics can be used

individual, such as criminal record and tax liabilities.

The following are key aspects of the different biometric technologies available for smart identity management:

1. Photographs are popular basic biometrics due to their simplicity. However, they are not considered

purposes, as individuals may bear resemblance to one another, making it impossible to distinguish them under operational conditions.

2. Fingerprints are the oldest and most widely adopted biometric technology used in smart identity management. As a result, this is the most mature of all biometric technologies.

3. Face recognition uses the structure and spatial geometry of landmarks such as the nose, eyes, lips and jawline. It can be performed on 2-D and 3-D

over the last decades.

4. Iris recognition uses the pattern that is formed by the muscle tissue and cell structure in the iris region of the eye. The iris image is captured using infrared illumination and a camera. It has attracted a lot of attention in the last decade.

5. Hand geometry recognition uses the contours of

and the spatial distance between other landmarks of the hand. It is heavily recommended in physical access control applications.

6. Voice recognition uses characteristics such as the pitch, intonation and vocal speed of an individual’s voice. It has seen low adoption in the commercial sector.

7. Vascular pattern recognition uses vein patterns. Veins carry deoxygenated blood back to the heart, and research indicates that the pattern formed by the vascular network is relatively unique and permanent.

number of strokes, time of each stroke and pressure applied by the user during the signing process.

9. DNA was originally been used in forensic sciences, but is now pursued as a biometric technology. However, there are still issues to be addressed such as invasive data capture, processing time (hours rather than seconds) and price.

The utilisation of the above biometric technologies as stand-alone methods or in combination with incorporate multiple layers of security is suggested in

can be used to check the registration of a traveller in the system, while facial recognition can be used

subsequent entries.


Individual ID and family ID will help track the individual easily and will check fraud in the ID creation process. Every individual ID can be linked to the family ID to trace the identity details of a traveller backwards. This data can be derived from passport, Aadhaar card, Voter ID, immigration database, etc., and the database created from these sources can be the reference data to be used by border security management agencies. This big data can be used by analytical tools to create

deployment for screening any sort of intrusion.

A frequent traveller programme can identify low-risk travellers and help them with easy access facilities like self-service kiosks at the airport. This can save a considerable amount of time and effort for both travellers and security personnel. Travellers should be entitled to avail of this facility only after a proper background and history check.

4.2.1.2. Smart inspection system

A smart inspection system uses a smart identity management system that ensures that only legitimate people are allowed to engage in cross-border management. Further, these people should not be carrying items that are not permissible according to the law of the land—for instance, weapons and drugs. This calls for s smart system that de-risks the border from

advanced scanning technologies need to be installed at entry points; these devices should be quick and accurate. Non-invasive inspection techniques such as explosive vapour detectors, full-body scanners, metal detectors and handheld substance detectors can be used for the detection of concealed weapons, drugs, illicit radiological material, etc., while saving time and manpower.

Verifying legitimate cross-border vehicle or people

crossing numbers are sometimes misleading, since the same vehicle and a driver pass through the border and are recorded as different entities. Mostly, vehicles

repeat the act owing to lack of border controls. After undergoing a pre-screening application and inspection process, vehicles can be equipped with an electronic transponder and the driver can be provided with an ATM-style identity card with encoded handprint or retina information to verify their identity.

ePassports and eGates are being used by some countries to automate the inspection process and increase the effectiveness of cross-border movement inspection systems. An ePassport contains the same information as that present on the hard-bound copy; however, it eliminates the risk of forgery that is associated with normal passports. An ePassport can be customised as per security requirements. The eGate

most advanced immigration biometric technologies that uses documents like passports and travel documents for authorisation and hence minimises the risk of illegal immigration.

4.2.1.3. Security and surveillance system

Monitoring and surveillance systems act as force multipliers to the armed forces personnel who have been deployed at our border areas to guard against any intrusion or threats. These systems enable 24x7

the AOI at the border areas. These systems typically comprise a sensor layer, which is arranged strategically to allow a layered defence mechanism; a network backbone, which allows data transmission in real time

and a command centre where all decision makers and stakeholders can monitor and analyse the incident and initiate the response mechanism for incident

standard operating procedures (SOPs).

A typical layer defence concept that can be utilised to organise security and surveillance systems is presented below. The outermost layer comprises all systems and mechanisms used for early detection of incidents/

consists of systems like early warning sensors, radars and thermal imaging cameras with analytics, and mechanisms like vigilance and intelligence gathering from reliable sources. The second layer comprises intrusion detection systems, watchtowers, surveillance cameras and laser curtains, which are typically deployed at border areas along the border fence. The third and the fourth layers of the diagram depict the systems which may be used to protect vital installations and core areas of operations using surveillance systems, intrusion sensors and access control.

26 PwC | FICCI

The objective of security and surveillance systems deployed at each layer is D4R2 (deter, detect, discriminate, delay, respond and recover). That is, based on the functions they perform, the deployed systems will deter any act of forced intrusion/criminal activity by anti-national forces, detect the presence of any unauthorised personnel, and delay the intrusions until the response mechanism is activated and the situation is brought in control. Furthermore, once threat mitigation/incident management is achieved, a recovery mechanism can be initiated for the system and applications to perform post-incident analysis, pattern analysis and vulnerability mapping.

4.2.2. Collaborative border managementIn this era of globalisation, economic growth is not only

stability but also on the degree of connectedness with the global community in terms of trade, policymaking and technology. Collaborative border management is basically aimed at improving trade, commerce and security by enhanced coordination between border agencies. In the current structure of border management, goods and people have to comply with innumerable compliances and measures which leads

to wastage of time and effort. Goods are made to wait longer at border areas which either leads to wastage or impacts the price of the product.

Borders have evolved with the passage of time and they do not remain just a mere physical border. ICP at Attari did trade of 2,742 crore between April to December in FY 2015–16. Borders have become gateways of trade and commerce and due consideration has to be given on this aspect as well. Collaborative border management (CBM) brings together security agencies and industries to work on designing the processes that would allow easy passage for legitimate people and cargo and at the same time, protect the border areas from any sort of national threat from neighbouring countries. Categorisation into

of suspicious elements trying to cross the border. An overwhelming majority of vehicles, people and cargo that move across the Indian borders operate along predictable patterns. If we empower our border agencies

they will have the ability to detect unnatural or awkward behaviours. This can only happen if a seamless exchange of information takes place between various stakeholders, and border management agencies are provided access to timely intelligence about real or suspected threats.

Vigilance, intelligence and liaison,early warning sensors, buffer zone,coastal security and surveillance

Surveillance, intrusionsensors, guarding, restrictedaccess control and fencing

All-weather surveillance, perimeter,watchtowers, PIDAS, gates,anti-drone measures, patrols,vehicle and personnel barriers,EACS, ANPR and scanners

Surveillance, sensors, guarding,access control, vehicle managementand security processes

Beyond border

Vitalareas

Coreareas

Borderand gates


Technology integration can add multiple layers of smartness in the enterprise that CBM targets to set

since this would require investment in developing the infrastructure and integrating the technology.

The Smart Border Management framework recommends the adoption of the following principles of CBM for both domestic stakeholders or security agencies and neighbouring countries for smarter border management.

4.2.2.1. Cross-border cooperation (CBC)

The core principle of cross-border cooperation (CBC) is the information sharing and collaborative approach between neighbouring countries for border security

smuggling, terrorist threats, etc. The main robustness of such an approach lies in the fact that it maintains the jurisdiction of the two nations as both continue to control their own security policies. It is recommended

watch list, etc. for purposes of migration and border management. Access to such database shall be provided only to designated authorities of the neighbouring countries for the purposes of prevention, detection and investigation of terrorist offences and of other serious criminal offences. The establishment of joint BOPs, joint cross-border patrols, providing access to border roads to neighbouring countries for patrolling in case of limited road infrastructure, sharing of crucial intelligence

information for border security, etc. will be incorporated as an integral part of CBC. This will help in building trust and communication between the neighbouring border control agencies and develop spontaneous information exchange about areas such as goods movement, suspects and vehicle across common borders.

4.2.2.2. Public private partnership (PPP)

Adoption of the public private partnership (PPP) model will support border management to counter border infrastructure problems. The encouragement of private investment will not only save the government resources but also allow the best practices, innovation, knowledge to be inherited for designing of border infrastructure which will be commerce-friendly without threatening the country’s security and sovereignty. The various agencies involved in border management can encourage the private sector to take these steps in a number of ways, for example, establishment of a PPP model similar to the Customs-Trade Partnership against Terrorism (C-TPAT) model which is joint government-business partnership by the US Customs and Border Protection (CBP) to help and support the supply chain and increase border security. If the Indian government and the public sector undertake these changes, the private sector must also change its attitude about engaging in self-policing and sharing anything but the minimum amounts of relevant data with government agencies to help contain the border situation.

Collaborative border management

Collaborativeborder management

In-country collaboration (ICC

)

Publ

ic p

rivat

e pa

rtne

rshi

p (PPP)

Cross-border cooperation (CBC)

28 PwC | FICCI

4.2.2.3. In-country collaboration (ICC)

In-country collaboration (ICC) will include participation of all country stakeholders which will comprise of forces at district borders, community

following collaborative strategies may be considered for smart border management.

1. Community policing

Community policing focusses on dynamic, transparent

government agencies, business community, media

of these issues and hence this enforces transparency and accountability in the issue resolution mechanism.

get hold of criminals by collecting evidences against them for the prosecution process. There was limited

which led to resurgence of the same problem or crime. Community policing does focus on getting hold of criminals and it is one of the important aspects, but what it does more is the involvement of the police,

in identifying the problems of society and provides a permanent solution to the issues. Some of the activities that comes under the scope of community policing and the ones which have been implemented at the India-Nepal border include rolling out measures for minimising violence and crime rates, emergency and disaster management, social awareness campaigns, community services, volunteer mobilisation, etc.

in border areas. Community policing can increase the

It is not possible for the police alone to keep an eye on the entire border stretch, and hence, involving the

within their respective localities. Rehabilitation of victims can also be facilitated by the process of community policing so that they resume normalcy in their day-to-day activities.

Robust community policing needs to be a key component of a smart border strategy. Community policing is a ‘collaboration between the police and

in a proactive and resilient manner. It will help in deterrence of various types of crimes at the border

which in turn will help the department’s challenge of policing the border in a more manageable manner.

2. State-level participation

It is suggested that the agencies involved in border management should consider the following initiatives at the state and district levels for smart border management:

• Establishment of a marketing strategy which will involve communications to all district borders about the smart border management programme and nationwide implementation with creation of a national centre for best practices and lessons learned.

• Establishment of a strategy for the formation of the state defence forces which will develop team effort at the border by increasing manpower resources. This should also incorporate the provisioning of funds for establishment of system and standards for state defence forces to increase border safety.

• Awareness programmes shall be organised in collaboration with border states as well as districts

with legal guide pamphlets, guidelines, etc.

4.2.3. Capacity building Over the years, there has been a paradigm shift in the way terrorists carry out their attacks at national borders. Latest technologies and sophisticated weapons are being used to execute these attacks. And, this is the reason why capacity building has assumed such a high priority in smart border management. Community

latest technologies for investigating crimes, proactively collect information on potential threats, tracking the criminals and neutralising them before they cause any harm to the nation, disaster management, emergency situations, bomb disposals, etc. The success of technology advancements in ICT implementation for security totally depends on the readiness of our forces to understand and then implement them.

Capacity building and change management forms an integral part of smart border management since it will develop the capability of defence forces to maintain one’s own safety, minimise liability, ensure that the forces

The agencies involved in border management shall ensure that all existing and new recruited security personnel shall receive adequate and frequent trainings, provide funds for


The five characteristicthreads of agility

Velocity

Adaptability

Collaboration

Visibility

Innovation

border police academies. The agencies involved in border management need to establish faster and more innovative training avenues and strategies for capacity building and

training. An example of such a solution would be to conduct computer-based training programmes at border academies that will decrease the training costs and enable sharing of knowledgeable best practices and learnings across various defence forces. The border management agencies may also collaborate with local computer institutions to utilise their existing infrastructure for remote training campuses.

4.2.4. Agile organisational capabilities In recent years, the border management policy and practice have often worked reactively, since governments struggled to respond to events, emerging threats, and the growing demand for services. These demands will increase with a surge in the number of travellers and more goods will be traded which

threats. The Smart Border Management framework recommends that the government departments and various stakeholders involved in border management

and resilient security against these threats.

The concept of agility is especially relevant to border

as perpetual awareness and the ability to be decisive and take action in an expedient and well-coordinated manner. Different terms can apply to the same concept, but what is important is the underlying idea. An agile border management organisation retains its core tenets while empowering units to evolve in response to the environment. Agility at an organisational level is the

at those organisational pressure points where they are not only needed today, but will most likely be needed tomorrow. This model provides a consistent vision and

organisation. We identify these characteristics as ‘threads’ because of how they should weave their way through the key processes of an organisation in a complimentary fashion. In agile organisations, threads function to produce highly effective actions that anticipate and mitigate a broad range of tactical and strategic challenges.

Five characteristic threads of agility

30 PwC | FICCI

5.1. African Union border7

5.1.1. IntroductionAfrican countries were facing daunting tasks of managing their borders to: secure their territorial sovereignty; manage their borders as bridges rather than barriers for cross-border cooperation and regional integration; prevent illegal entries and exiting of people and goods while allowing easy movement of goods and people; allow relatives to visit their kin while keeping

terrorists, etc.); and facilitate tourists to easily cross while keeping out terrorists.

Challenges faced by African states to manage their borders were compounded by globalisation that was tearing down traditional borders through advancement in technology and transformation of international relations. Currently, crimes and transactions of huge amounts of illegal goods are conducted through cyberspace. The Internet has not only made it more

crimes, but has also effectively dismantled borders by allowing imports without going through customs.

The main sources of insecurity at the African border were as follows:

• Lack of political desire and engagement of resources for effective border management

• Lack of cooperation between in-country stakeholders and inter-country stakeholders

deployment on the borders

• Inadequate intelligence communication between agencies and countries

• Lack of security infrastructure at borders

border patrol and control personnel

• Inadequate communication channels and infrastructure for border management

• Lack of road and transport infrastructure along borders for border patrols

• Poorly demarcated borders; illegal border-

These issues coupled with an increase in volumes of cross-border trading and movements of people from their countries of origin had put enormous pressure on border control systems. These realities had led African countries to put in place effective border management systems to: minimise border tensions; increase joint enforcement and surveillance efforts; decrease

in borderlands; generate common understanding of border insecurities and approaches to addressing

regional and continental integration; integrate and develop marginalised border areas through provision of essential infrastructure and promotion of a sense of security; well-being among the border population; enhance communication and information exchange between neighbouring countries; maintain borders in ways that do not obstruct cross-border trading and legal movements of people; and enable borders to be sources of mutual trust and harmony between neighbours.

5.1.2. Solution and key featuresThe African Union (AU) had launched the African Union Border Programme (AUBP) in 2007 as a direct response to the above mentioned risks. The core building blocks of the programme were: border delimitation and demarcation; cross-border cooperation; and capacity building among AU member states. The Deutsche Gesellschaft für Internationale

for rendering implementation assistance on the continental, regional, national and local level.

The AUBP was implemented through the following core principles of smart border management:

5.1.2.1. Delimitation and demarcation

Delimitation and demarcation of borders and

between AU member states as a core principle of AUBP.

5.1.2.2. Cross-border cooperation

Under the cross-border cooperation principle, joint plans and development of cross-border areas and wider infrastructural facilities such as transportation, communication, etc. were taken up by AUBP.

7 https://www.researchgate.net/

Case studies5Chapter

Case studies5Chapter


5.1.2.3. Capacity building

implementation of strategic plans in the areas of human resources and organisational development. This included training and research activities, development of infrastructure and specialised institutions in the support of smart border management and regional-level integration activities between AU member states.

5.1.3. Impact and achievements

With the implementation of the core principles of the border management programme, few of the achievements of AU are as follows:

• Demarcation of 413 km of the Burkina

• Delimitation of the maritime boundary between the

and Malawi

Mali-Senegal

• Establishment of the African Union Boundary Information System (AUBIS) which is a central database containing information on AU member states boundaries

• Collaboration with the Government of the Federal Republic of Germany especially through the Deutsche Gesellschaft für Internationale

multilateral organisations, such as the United Nations (UN), the European Union (EU), the

• Adoption of the Convention on the Cross-Border Cooperation in Niamey, Niger, in 2012

• Publication of the AUBP book series of practical guides on African boundary delimitation and demarcation, the implementation of cross-border infrastructure projects, creation and operation of boundary commissions, border dispute settlement, as well as a collection of all AU documents, resolutions and declarations pertaining to African borders

Learningsin the contextof Indianborders

AfricanUnion

Cross-border cooperation:Information-sharing and collaborative border management initiatives like joint border outpost (BOP) and joint cross-border patrolling between neighbouring countries can be adopted.

Capacity building:Capability development of border forces and other stakeholders, innovative training avenues and infrastructure can be matured.

32 PwC | FICCI

5.2. European Union border8

5.2.1. IntroductionEuropean Union (EU)’s border management has witnessed considerable developments over the past decade which laid down the rules on the policy on

common external border management policy was taken

of the European Economic Community had signed the Schengen Agreement. The Schengen area, the borderless

EU legal order by the Amsterdam Treaty:

• The Schengen Borders Code (SBC) was considered as the central pillar for external border management

crossings and conditions governing the temporary reintroduction of internal border checks.

• EU had funded few of the member states who were not having external borders and were not affected

• Centralised databases were established for migration and border management: the Schengen Information System (SIS), Visa Information System (VIS), and Eurodac which was the European

seekers and ensuring proper implementation of the

• A set of policies were designed in order to prevent and penalise unauthorised entry, transit and residence.

• Establishment of the European Agency for the Management of Operational Cooperation at the External Borders of the Member States of the European Union - FRONTEX.

5.2.2. Schengen Information SystemThe second-generation Schengen Information System (SIS II) is a Europe-wide large-scale joint information system for public security that enables exchange of information between national border control, police, customs and other competent authorities, ensuring that the free movement of people within the Schengen area can take place within a safe environment. Competent

authorities have access to alerts on people and objects for the purposes of border checks, as well as police, customs and other checks carried out within the countries, and, to a certain extent, for the purpose of issuing visa and residence permits. At the external borders, it is mandatory to check a third country national in the SIS II before granting them access to the Schengen area.

SIS II replaced the former technical implementation of the Schengen Information System (SIS1). SIS II responded to the need of servicing an increased number of users and handles an increase number

SIS II provides the potential for additional functionalities, such as new categories of data and the use and storage of images and biometrics. It went live on 9 April 2013.

for handling supplementary information and bilateral or multilateral contacts with regard to the cases

supplementary information after a hit and managing the communication necessary for further police and

Information Requested at National Entry (SIRENE).

Technical aspects and architecture

The SIS II architecture is characterised by the following characteristics and guiding principles:

• It is composed of a central database that is fully or partially replicated at the national level for countries that have chosen to have a national

• The central system has two physical locations, one of which is used as backup system.

is already being used by the participating countries,

been implemented.

• The retention period of data stored varies on the

8 www.europarl.europa.eu


5.2.3. Visa Information SystemThe Visa Information System (VIS) allows Schengen countries to exchange and process data and decisions relating to applications for short-stay visas to visit, or to transit through, the Schengen Area. It consists of a central IT system, national systems in all participating states and of a communication infrastructure that links this central system to national systems. VIS is accessed at Schengen consulates, at central visa authorities and at all external border crossing points (BCP) of

The objective of the system is to support the common visa policy and the visa application procedures, and in particular the following areas:

• To identify visa applicants and their visa history

• To check and/or identify visa holders at borders, with

• To prevent ‘visa shopping’ and other types of fraud

• To contribute to the prevention of threats to internal security of the member states

For each person applying for a Schengen visa, the VIS

both biographic and biometric information, including the following:

• Alphanumeric data (biographic information, visa information and additional information)

• A photograph of the applicant’s face

months from the enrolment in the system, in case of subsequent applications

VIS started operations on 11 October 2011 and from 1 November 2011, all Schengen countries implemented mandatory checks of VIS using the visa sticker number

The member state responsible shall check the data concerned and, if necessary, correct or delete them immediately. Furthermore, when an applicant has acquired a nationality from one of the member states,

be deleted without delay from VIS by the member state

Centrl SIS IIDatabase(CS-SIS)

SyncData

MemberStatelevel

NationalSIS II

(N.SISII)

sTESTA network

National authorities(national border central,

police, customs and othercomplementary authorities)

SIRENE(offices in charge of

exchanging supplementaryinformation)

National interface

National network

National systems

34 PwC | FICCI


The VIS architecture has the following characteristics and guiding principles:

• VIS is a central system with two physical locations, one of which is used as backup system.

• The VIS architecture includes a biometric matching

states do not connect directly to the BMS, but only through VIS.

• Access is provided only to designated authorities of the member states for the purposes of prevention, detection and investigation of terrorist offences and of other serious criminal offences.

5.2.4. Entry-Exit SystemThe Schengen Borders Code has no provisions on recording the travellers’ cross-border movements into and out of the Schengen area. As a general rule, third country nationals have the right to enter for a short stay of up to 90 days within any

document indicating the dates of entry and exit is the sole method available to border guards and immigration authorities to calculate the duration of stay of third country nationals and to verify if

to interpret, they may be unreadable or the result of

having to process visa applications to establish the lawfulness of previous visas on the basis of stamps present in the travel document. As a result, the whole procedure is considered error prone and not always

As a counter measure to the problem, the European Commission and European Parliament (EP) are under the process of examining the proposal of the Entry-Exit System (EES) for recording of information on the time and place of entry and exit of third country nationals entering the Schengen area and amendments in the Schengen Borders Code since February 2013. Based on the findings of the technical study, test results of the pilot project, the technical discussions with co-legislators and stakeholders as well as a public consultation, the Commission prepared a detailed impact assessment report and followed by the amended proposal in November 2015.

The key objectives of EES are as follows:

• Contribute to the modernisation of the external border management by improving the quality and

Schengen Area

• Addressing border check delays and improving the quality of border checks for third country nationals

terrorism and serious crime

• Assist member states dealing with ever increasing number of travellers to the EU without having to increase the number of border guards.

Centrl SIS IIDatabase(CS-SIS)

BMS

MemberStatelevel

sTESTA network

ConsultatesExternalBorders

Othercompetentauthorities

National interface

National VIS

National network

National systems


The expected outcomes of EES are as follows:

• Precise information availability to border guards during border checks, which will replace the current slow and unreliable system of manual stamping of passports and thus, providing a better monitoring of the authorised

• Travellers will be provided by precise information on the maximum length of the authorised stay

• Automated border controls for third country nationals under the surveillance of the border guards

controls within the territory and allow to apprehend

stored biometrics in the EES.

• An evidence-based approach through the analysis generated by the system. In the case of visa policy for instance, EES will provide precise data on whether there is problem with overstayers of a given nationality or not, which will be an important element when deciding whether to impose or lift visa obligations on a third country in question.

suspects and victims


The guiding principles of the envisaged EES architecture are as follows:

• EES shall be a central system with connections to the national border infrastructure through a National Uniform Interface which will be identical for all member states, and will allow the use of the existing national EES. However, data from the central system cannot be copied into these existing national EES.

• Interoperability shall be ensured between the EES

rapidity at border checks. To this effect, a connection will be established between the central systems of the EES and the VIS and direct access between them will

• The EES shall enrol a combination of four

data to a reasonable level with speeding up border

enrolment process to check if the third country national was already registered in the system while the facial image allows for a quick and reliable

individual subject to the border control is the one already registered in the EES.

Nationalsystems

BMS

VISEES

Carriers

TCNs

Access Layer

Interfaces

Nationaldomain

Central Domain

ConsultatesExternalBorders

Othercompetentauthorities

TESTA-ng network

National network

@

36 PwC | FICCI

Learnings inthe contextof Indianborders

EuropeanUnion

Database sharingSharing of national database of citizens, criminals, watch list, etc., can be practiced.

Biometrics:Use of biometrics (fingerprints, facial and iris recognition, etc.) for identity management can be implemented.

Interoperability:Interoperability between immigration systems of neighbouring countries for smarter border checks can be integrated.


FICCI Security Department

FICCI has many specialised committees where key concerns of the industry are debated and discussed with

government for favourable decisions.

Considering that internal security is the backbone of growth and overall development of a nation, FICCI has constituted two specialised committees to look into various aspects of security:

• The Committee on Homeland Security (HLS) is chaired by G. K. Pillai, Former Union Home Secretary, Government of India, which is working towards bridging the gap between policing and technology.

• The Committee on Private Security Industry (PSI) is chaired by Manjari Jaruhar, Former Special DG – CISF, Government of India. The committee has been advocating key policy issues confronting the industry.

Some of the focus areas: SMART Policing: FICCI has instituted an award for best practices in SMART Policing in India, with the objective of promoting initiatives taken by the police for the safety

perception and build a positive and progressive image of the police among people. FICCI SMART Policing Awards

from the experiences of other states and also for possible adoption of the best practices to further enhance policing in their respective states.

Police modernisation: FICCI is working towards bridging the gap between policing and technology. We engage with various enforcement agencies and provide them with a platform to interact with industry, to articulate their requirements and to understand new technologies for security. This initiative is under our umbrella theme of ‘Safe & Secure Nation’.

Road safety: United Nations has proclaimed 2011–20 as the Decade of Action on Road Safety. FICCI feels that

the issue of road safety and will be promoting potential private sector interventions in road safety through their core business activities.

Indian unmanned aerial vehicle (UAV) policy and regulations: FICCI has initiated formulating working groups in the areas of: (a) enabling regulations for developmental use of UAVs and prevention of rogue UAVs, (b) framework for permission and licencing for manufacturing of UAVs and (c) technological structure

FICCI will submit the suggestions and recommendations for Indian UAV policy and regulations to the Ministry of Home Affairs.

India Risk Survey: Every year, FICCI conducts a survey of risk as perceived by corporates, which could affect business continuity. The objective of the report is to inform and sensitise all stakeholders about the emerging risks for a developing economy like India, so that well-planned and strategic policy decisions can be made.

Security standards and guidelines: FICCI is working with the Bureau of Indian Standards (BIS) for the creation of standards and guidelines for electronic security.

Capacity-building programmes: FICCI has initiated capacity-building programmes and workshops as an attempt to increase awareness about women’s safety at the workplace, forensics of fraud detection, white-collar crimes, etc.

Public procurement for internal security: FICCI is working

for the fair and transparent procurement of security

to the industry.

Enforcement of Private Security Agencies Regulation (PSAR) Act, 2005: A major portion of the private security industry is unorganised. FICCI is advocating the proper enforcement of the act.

Armed security for cash logistics: FICCI is advocating a well-articulated policy for the deployment of armed private security guards for the protection of cash vans which carry crores of public money every day.

Private security workers’ categorisation as skilled/highly skilled workers: FICCI is working towards the appropriate categorisation of private security guards.

Minimum standards/guidelines for cash logistics companies: FICCI is advocating the establishment of standards and operating guidelines for cash

38 PwC | FICCI

About FICCIEstablished in 1927, FICCI is the largest and oldest apex business organisation in India. Its history is closely interwoven with India’s struggle for independence, its industrialisation and its emergence as one of the most rapidly growing global economies.

engaging with policy makers and civil society, FICCI articulates the views and concerns of industry. It serves its members from the Indian private and public corporate sectors and multinational companies, drawing its strength from diverse regional chambers of commerce and industry across states, reaching out to over 2,50,000 companies.

FICCI provides a platform for networking and consensus building within and

the international business community.

Contacts

Sumeet GuptaDirector

Ankit GuptaSenior Assistant Director

FICCIFederation House, Tansen Marg, NewDelhi - 110 001T: +91-11- 23487212, 23487474

© Federation of Indian Chambers of Commerce and Industry (FICCI) 2015. All rights reserved.

The information in this publication has been obtained or derived from sources believed to be reliable. Though utmost care has been taken to present accurate information, FICCI makes no representation towards the completeness or correctness of the information contained herein. This document is for information purpose only. This publication is not intended to be a substitute for professional, legal or technical advice. FICCI does not accept any liability whatsoever for any direct or consequential loss arising from any use of this document or its contents.

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Contacts Acknowledgements

Neel RatanIndia Government [email protected]

Subhash PatilPartnerGovernment and Public [email protected]

Cdr Deepak Uppal (retd.)DirectorGovernment and Public [email protected]

Rajat ChowdharyAssociate DirectorGovernment and Public [email protected]

Aditya ShrivastavaAssociate DirectorGovernment and Public [email protected]

Atul GuptaPrincipal ConsultantGovernment and Public [email protected]

Vaishalik JainPrincipal ConsultantGovernment and Public [email protected]

Ritesh ChoudharySenior ConsultantGovernment and Public [email protected]

Sanchit NagpalSenior ConsultantGovernment and Public [email protected]

Sunny KapoorSenior ConsultantGovernment and Public [email protected]

Salil AggarwalConsultantGovernment and Public [email protected]

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This publication does not constitute professional advice. The information in this publication has been obtained or derived from sources believed by PricewaterhouseCoopers Private Limited (PwCPL) to be reliable but PwCPL does not represent that this information is accurate or complete. Any opinions or estimates contained in this publication represent the judgment of PwCPL at this time and are subject to change without notice. Readers of this publication are advised to seek their own professional advice before taking any course of action or decision, for which they are entirely responsible, based on the contents of this publication. PwCPL neither accepts or assumes any responsibility or liability to any reader of this publication in respect of the information contained within it or for any decisions readers may take or decide not to or fail to take.

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