Small business banking.Choose a bank that values your business.

Commonwealth Bank of Australia ABN 48 123 123 124, AFSL and Australian credit licence 234945

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Contents

Your business support team 5

Everyday banking 7

Real time account alerts 8

Automated bank feeds 9

Accepting payments 10

Simple Merchant Plan 11

Managing your business banking 12

Daily IQ 15

Online Security 16

Financing growth 17

Regional and Agribusiness banking 18

Saving and investing 20

Personal finance 21

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Your business support team.Our team are here to make sure we provide the support you need, around the country and around the clock.

Everyday business banking

Help is never far away, with the convenience of Australia’s largest branch and ATM network.

Availability 24/7

Our Australian based business banking support centre is on call 24 hours, 365 days a year.

ATMs

Our ATMs1 with instant deposit allow you to put money straight into your account, even when the bank is closed.

Small Business Specialists

Locate our helpful Small Business Specialists at commbank.com.au/locateus

Ready to talk?

Call 13 1998 or visit commbank.com.au/smallbusiness to find out more.

For however you do business.Whether you’re starting, running, or growing your business, we’ll help you do business your way.

At CommBank, we’re passionate believers in small businesses and the personal relationships that go with it. That’s why we’re here to support you with time-saving tools, flexible banking solutions, and 24 hours access to an Australian-based contact centre.

Call us on 13 1998 or visit commbank.com.au/smallbusiness today.

Your business support team || For however you do business

1 Only available at ATMs with instant deposit functionality.

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Everyday Banking.Explore our everyday business banking solutions that work as hard as you do.

Business Transaction Account• An everyday business bank account

you can open online1 with unlimited electronic transactions.2

• Access Daily IQ, our business insights tool that helps you optimise cash flow, enhance performance and grow customers.

Business Credit Cards• Manage business expenses and

cover cash flow gaps with a choice of cards to help you earn rewards for business spending or save on interest.

• Keep your card instantly secure with ‘Lock, Block, Limit’. Using NetBank or the CommBank App, you can lock international payments, block ATM cash advances and set spend limits.

Business Foreign Currency Account3

• Save on conversion fees by holding funds securely in the currency of your choice.3

• Convert funds to Australian dollars when it suits you.4

• Manage your foreign currency holdings in the CommBank app, NetBank and CommBiz alongside your Australian accounts.

International Money Transfer• Pay suppliers overseas quickly and

securely, in the CommBank app, NetBank or CommBiz.

• Choose from more than 30 currencies and close to 200 countries.

• Create better supplier relationships, with cleared funds usually available in two to three days.

1 You can only open an account online if you’re a new or existing customer who is either a sole trader or a director of a private company (Pty Ltd) with up to 2 directors. Once we’ve identified you and checked your business details with ASIC successfully, you’ll see your account immediately in NetBank.2 Excludes non-Commonwealth Bank ATMs here and all ATMs overseas, EFTPOS transactions overseas, transfer group payments to third parties, international money transfers, CommBiz and NetBank service fees and separate services such as bank cheques, periodic payments and transfers/deposits to other banks. Wholesale relationship managed customers may be notified at any time that their account is subject to transaction fees on electronic transactions and Commonwealth ATM cash withdrawals.3 Most freely convertible currencies are available, visit commbank.com.au/foreigncurrencyaccount to find out more. 4 A Business Foreign Currency Account must be linked to an eligible CommBank Australian Dollar (AUD) transaction or savings account.

Everyday Banking |

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You can use NetBank or the CommBank app to set up real-time alerts on your Business Transaction Account or Business Credit Card.

Real time account alerts to help you stay in control.

1The Bank does not charge for the alerts service, but you may incur message and data charges from your telecommunications service provider. Alerts are sent in real-time 24/7. Delivery of alerts may be delayed for various reasons, including service outages affecting your phone, wireless or internet provider; technology failures; and system capacity limitations. Please check your balance before entering into any transactions. Alerts may be suspended by the Bank at any time without notice.

Alert types

• Low balance alert Be notified when your balance is low, so you can transfer funds to cover any outgoing payments and avoid overdrawn account fees.

• High balance alert Be notified when you have surplus cash, so you can transfer it to a savings account and earn interest on your funds.

• Incoming payments Be notified when you’ve received payment from a customer so you can stay on top of cash flow.

Alert features

• Online or on your mobile Receive alerts through email or the CommBank app.

• Tailored to suit you Set up one or multiple alerts. You set the limits and how you want to be notified. You can also choose to pause, re-activate or delete alerts any time in the CommBank app or NetBank.

Automated bank feeds.Simplify reconciliation, send expenses to your account and save time with every Business Activity Statement (BAS). So you have more time for your business.

Simple to set upSet up automatic bank feeds for your transaction, saving and business loan accounts, term deposits and business credit cards.

Save timeOur automated bank feeds integrate with Xero, MYOB and Quickbooks – saving you time and hassle when reconciling your accounts.

Stay up to dateMake it easier to control cash flow and make business decisions with up to date transactions and financial information.

Make decisions based on data.

That’s Wiise - a clever cloud-based business software that connects your transactions, accounting and analytics. Wiise helps you reduce manual and admin tasks with CommBank banking integration.

Find out more at commbank.com.au/wiise

Everyday Banking || Everyday Banking

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Accepting payments.We offer a wide range of EFTPOS options and flexible merchant solutions to help you take payments in person or online.

EFTPOS solutions• Receive same day settlement into

your CommBank business transaction account on the credit and EFTPOS sales your business makes.1

• Cut checkout queues for your customers with fast and convenient contactless payments.

• Take card payments anywhere – in-store or on the road – with smart Wi-Fi and mobile terminals.

CommBank Simplify• Benefit from an all-in-one solution

that helps you accept payments online, in-app and over the phone securely and reliably.

• Generate electronic invoices and build your own webstore without a developer.

• Integrate to your shopping cart of choice including Shopify and Magento.

• Manage your orders, refunds and customer details in real time.

• Minimise fraud with easy to use fraud prevention tools.

1 Everyday Settlement is available on all transactions made before 10.00pm (AEST) for eligible customers with a Commonwealth Bank business transaction account and a linked Commonwealth Bank merchant facility.

per month $60 $90 $120 $150

card turnover included2 $3,000 $6,000 $9,000 $12,000

Simple Merchant Plan.Stay in control of your costs with a fixed monthly fee for your EFTPOS facility.

Simply choose a plan and device to cover your card turnover.1 It’s easy to switch plans as you grow.Join now to enjoy:• No joining fee or lock in plan.• A waiver of your monthly Business Transaction Account fee whilst your

Simple Merchant Plan is linked to your Business Transaction Account. • Everyday Settlement – so you’ll have your takings in that account on the same

day, 365 days a year.2

• Exclusive access to all major card schemes, including American Express, Mastercard, Visa, UnionPay and JCB.

If your monthly card turnover exceeds $12,000, we can create bespoke pricing plans for you. Call us at 1800 230 177 any time.

1 An excess usage fee of 1.5% applies to any monthly card turnover over your included amount. Additional fees and charges may apply including $30 chargeback fee (per chargeback), $110 service cancellation fee and terminal non-return fee for Essential Lite $550. The full fee list will be sent to merchants after merchant application is approved.2 Everyday Settlement is available on all transactions made before 10.00pm (AEST) for eligible customers with a Commonwealth Bank business transaction account and a linked Commonwealth Bank merchant facility.

Monthly plans available:

Accepting payments || Accepting payments

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Managing your business banking.Access our online and mobile banking tools to help you take care of your business anywhere, anytime.

CommBizDesigned for larger businesses where finances are managed by multiple staff. • Do your business banking with the ability to customise accesses for users.• Control your cash flow with no transaction limits.• Manage your international activity with CommBiz Global Trade.

NetBankDesigned for smaller businesses where finances are managed by the business owner.• Manage your business and personal

finances from one location, 24 hours a day.

• Pay staff and suppliers securely, schedule future payments and import payment files.

CommBank appTake care of business wherever you are.• Check transactions and view account

balances in real time.• Pay bills and suppliers with BPAY or

funds transfer.• Use your smartphone to make

business purchases in-store with Tap & Pay.1

1 Tap & Pay allows you to use your compatible iPhone or Android mobile phone with the CommBank app to make Mastercard contactless purchases up to $100 or other limit as set by the merchant. Tap & Pay is available for compatible NFC enabled phones running Android 4.4 or above - eligible transaction accounts and credit cards only. Other phones may Tap & Pay by ordering a CommBank PayTag in the app. A one-off purchase price of $2.99 applies for the PayTag.

| Managing your business banking

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Daily IQ.Your business insights tool available in CommBiz and NetBank.

Optimise cash flow• Compare trends and

changes in your cash flow balance over time.

• Identify opportunities for your cash to work harder.

Enhance performance• Compare your

performance to your industry across key financial metrics.

• Identify your busiest times based on when sales occur in your business.

• Analyse trends in your card sales.

Grow customers• Better understand

who your customers are by age, gender and location so you can target your marketing more effectively.

• Find out who your most valuable customers are based on spend and frequency.

Daily IQ1 provides insights about your business to help you optimise cash flow, enhance performance and grow customers.

1 Daily IQ has been prepared as a research tool for general informational purposes only and should not be relied on to make business decisions or for account reconciliation. The information may be incomplete or not up to date and may contain errors and omissions. Any projections and forecasts are based on a number of assumptions and estimates, including future events and contingencies, which may be inaccurate. The Industry Sales Comparison, Busiest Times, Total Card Sales, Loyalty, Demographics and Location tools within Daily IQ are only available to eligible CommBiz and NetBank customers with a CommBank merchant facility settling into a CommBank settlement account.

Daily IQ |

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1 Applications are subject to the Bank’s normal credit approval and suitability of the asset. Fees, charges and conditions apply. Full terms and conditions will be provided with any agreement upon credit approval. Taxation considerations are general and based on present taxation laws and may be subject to change. You should seek independent, professional tax advice before making any decision based on this information.

100% Security Guarantee We’ll cover any loss if someone makes an unauthorised transaction on your account, as long as you protect your client number, password, NetCodes and immediately notify us of the loss, theft or misuse of your password and of any suspicious activity on your account.

Free Anti-virus softwareTo help keep your computer safe online, we’ve partnered with McAfee® to offer a free six month trial of McAfee® Internet Security.

Security Experts We have dedicated teams of security experts monitoring threats and regularly testing all our services to ensure they remain safe and secure.

NetCode Security NetCode helps ensure that it’s actually you who’s using your account. You can set it up and keep your account secure when completing certain transactions with a one-time security code sent via CommBank App notification or SMS.

Financing growth.Build your business with cash flow solutions that support you every step of the way.

Online Security.Breathe easy knowing your privacy and security are protected when banking online.

Business Overdraft• Create a safety net for your business,

for unplanned expenses and easy online access with NetBank or CommBiz.

• Pay bills and staff in a way that suits you, with access to extra funds via EFTPOS, ATM, telephone banking, cheque, branch and online.

Better Business Loan• Borrow funds to buy or grow your

business.• Ability to select between interest

only and principal and interest repayments. Set a frequency to match the cash flow needs of your business.

• Make extra repayments on a variable rate loan, then redraw the available funds anytime through NetBank, CommBiz or the CommBank app.

Car and equipment finance• Structure a repayment schedule that

fits your cash flow.• Get a quote online in 60 seconds, or

talk to our Asset Finance team for a personalised quote and support with your application.1

• Once your application is approved, funds are made available within four hours of you signing your agreement online.

• Take advantage of discounted financing to help your business fund energy efficient vehicles, equipment and projects.

Financing growth || Online Security

Find out more at commbank.com.au/onlinesecurity

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1 Aggregate balance of all FMD Accounts (both fixed term and at-call) must not exceed $800,000. This is the case even if FMDs are held in different institutions. If necessary, seek professional advice before making any investment decision. Please note that past performance is not a reliable indicator of future performance. View our Financial Services Guide. View General Information and Terms and Conditions issued by Commonwealth Bank of Australia for Farm Management Deposit Account before making any decision about the product.2 In metropolitan and regional areas.

Farm Management Deposit accountEven out your risk with a tax-effective investment that allows primary producers to set aside pre-tax income as a cash reserve for later years.1

BetterBusiness LoanA loan that can help fund your company’s growth or finance a business initiative with the flexibility of fixed or variable interest rates.

Leasing and financeGrow your farm operation or upgrade vehicles and machinery with a range of loan and leasing options. This includes the Agribusiness line of credit which lets you borrow money, draw down funds and pay it back when it suits you.

Banking and cardsCredit cards, transaction and savings accounts that suit your business, from health, retail, cropping and running livestock; new or established, big or small.

Merchant servicesWhether you have a business in town, on a farm or you’re on the road, taking payments with our wide range of flexible merchant solution is easy, with 3G, 4G or broadband internet connectivity. And if something unexpected happens, you can get a replacement EFTPOS terminal delivered within four hours.2

Regional and Agribusiness banking.For over 100 years, we’ve helped Australian regional and agribusinesses with specialised insights, innovative technology and product solutions.

Regional and Agribusiness Essentials

Call 1800 052 830 to talk to a local Regional & Agribusiness Specialist or find out more at commbank.com.au/agribusiness

| Regional and Agribusiness banking

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Saving and investing.Get more from your cash reserves and prepare for the future today.

Business Online Saver• Keep cash ready for your next bill or

payroll, with convenient online access to your funds.

• Earn competitive interest on every dollar when you have $10,000 or more in your account.

Term Deposits• Lock in a competitive interest rate

for the term of your choice – anywhere between one month and five years.

• Track your investment online in NetBank.

• Opt-in to receive your Term Deposit Notices in NetBank or an SMS alert reminding when your term deposit is about to mature.

Personal finance.Take control of your next step with flexible loans and financial advice.

Home loans• Our dedicated Business Home Lending Specialists understand there are

sometimes specific considerations when applying for a home loan if you are self-employed. So whether you’re interested in buying a home to live in or an investment property, our team will take the time to understand your goals.

• You can also apply online to get your loan conditionally pre-approved, so you’ll have the confidence of knowing what you can afford.1

Personal finance || Saving and investing

Financial advice2

• Our Financial Planners can complete a comprehensive review of your financial situation and provide you with a plan to help you achieve your short, medium and long term goals. Your plan can include new opportunities and provide you with strategies to improve, grow and protect your wealth.

• We can also help you to start investing, optimise your existing portfolio and plan for retirement.

Contact our Business Home Lending Specialists in branch or over the phone:

1300 466 320 NSW/QLD/ACT 1300 092 553 VIC/TAS/WA/SA/NT8.30am-6pm AEST Monday to Friday

We know that it’s not always easy to visit a branch - we can arrange a visit at your workplace at a time that suits you.

Commonwealth Bank of Australia ABN 48 123 123 124, AFSL and Australian credit licence 2349451 Applications are subject to credit approval. Full terms and conditions will be included in our loan offer. You should also read our Financial Services Guide.2 Commonwealth Financial Planners are Representatives of Commonwealth Financial Planning Limited ABN 65 003 900 169, AFSL 231139, a wholly owned but non-guaranteed subsidiary of the Commonwealth Bank.

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Notes

Help is only a phone call away. Our dedicated team of Small Business Specialists across Australia are ready to assist you at every step of your journey.

Important informationBusiness Transaction, Business Foreign Currency and Business Online Saver accounts are issued by the Commonwealth Bank of Australia. As this information has been prepared without considering your objectives, financial situation or needs, you should, before acting on the information, consider its appropriateness to your circumstances. View terms and conditions and Financial Services Guide on commbank.com.au. If you have a complaint, the Bank’s dispute resolution process can be accessed on 13 2221 or at commbank.com.au/feedback. Mastercard is a registered trademark of Mastercard International Incorporated.

We’re here to help.

Speak to one of our friendly Small Business Specialists.

Call us13 199824 hours a day, 7 days a week

Visit our website commbank.com.au/smallbusiness

Drop into a branch

Monday to Thursday 9.30am to 4pm, Friday 9.30am to 5pm commbank.com.au/locateus

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