SLk Software

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SLk Software Services Private Limited

SLK Software Services was established in 2000 and specializes in providing full cycle IT solutions and

services, which deliver significant savings to the customers. Our services include:

Business Analysis and Consultancy

Application Re-engineering, Enhancements, and Maintenance

Independent Testing and Quality Assessment

Worldwide Remote Installation, Support, and Monitoring Services

With our offshore development centers in Bangalore (India), SLK Software is a customer-

focused and employee-owned firm. Our in-depth understanding of various industry domains

and a fully dedicated team of over 600 trained professionals enable us to provide innovative

and end-to-end technology solutions and services.

Nurturing long-term partnerships has been the way of life at SLK and the company firmly

believes that in the "Power of Partnership" lies the ability to identify more opportunities,

increase individual strengths, and intensify commitments.

Aim / Vision / Mission

To be the most inspiring business group admired globally for creating sustained prosperity.

Mission:

To enable continuous growth for clients through world-class solutions and demonstrated expertise,

consistently.

To ensure continuous growth of people by inspiring and empowering them to be the best in delivering

solutions to meet global IT challenges.

PRODUCTS & SERVICES

1. Business Consultancy Services

SLK Softwares industry domain expertise built over the last several years enables us to provide

the right business solutions based on our customers business requirements that need to be

supported with the right IT solutions.

With our broad experience and matured best practices, we provide organizational change

management assistance, technology implementation, strategy development, and operational

improvement services.


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2. Financial Services

With a strong leadership team and a large pool of experienced professionals, the Financial

Services (FS) practice at SLK Software provides a wide range of service offerings to various

Fortune 500 Banks across the globe, enabling them to gain an edge over the competition in the

industry.

Competencies in Banking include application development, maintenance, and support as well

as application implementation and deployment. In addition, we provide enterprise solutions

through consulting, data warehousing, and business intelligence and also a range of other

solutions for financial sectors across the globe.

3. Business Continuity and Disaster Recovery Services

SLK Software Services has a robust Business Continuity and Disaster Recovery Plan (BCP & DRP)

which ensures that the business operations of SLK are not disrupted by any natural or unnaturaldisaster.

The BCP & DRP reiterates our commitment to deliver the highest quality solutions using the

onsite/offshore model and shield our customers from risk. Our business continuity plan scales

from individual desktops with residing software to high-end servers with the most complex

codes & software as well as from local to wide area connectivity.

Our BCP & DRP focuses on the following key areas:

Data - Backup & RecoverySLK has a very strong data backup policy. All system, departmental, and user data are archived

at least once every fourteen days and are stored offsite at a secure location. Also, an

incremental archive is performed once every day.

Infrastructure

SLK Software has identified business continuity locations, fully equipped to function and carry

on with work in case of any contingency.

Primary and Alternate Facilities

SLK has multiple office locations in Bangalore - our corporate headquarters (Primary Facility) &

two other locations within Bangalore (Alternate Facility)

In case of any exigencies, SLK can relocate to these alternate locations and start operations

using the backed up data


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All processes and policies including our knowledge base are accessible to SLK staff on an

intranet with a secure access. New policies and processes are updated instantly and

communicated to our staff through the Intranet.

SLKs business continuity plans are based on the need to protect professional staff, computing

infrastructure, and intellectual property in order to help our customers remain in businessthrough any contingency

4. Delivery Center Services

SLK has multiple facilities at Bangalore with sophisticated infrastructure and an array of

advanced workstations, cutting edge computing and network systems, power packed online

servers, smart communication systems, and enhanced conference facilities with Tele, Video andWeb conferencing facilities.

SLK has a comprehensive Information Security Policy and Information Security Management

System in place which includes Access Control Policy, Human Resource Security, AssetManagement, Physical & Environmental Security, Communication and Operational Management

Policy, and Data Security (both physical & logical) which ensures all artifacts, information, data,

and services are secure and protected at all times. Our security setup runs at ISO 27001: 2005Standards.

SLK follows competent procedures to ensure compliance with legislative, regulatory, andcontractual requirements on the use of material with respect to which there may be intellectual

property rights (IPR) and on the use of proprietary software products.

Information Security policy......

SLK Software commits to protect its information assets by maintaining confidentiality, integrity

and availability through implementation of effective security controls across the organization

5.Documentation & Reverse Re-Engineering Services

6.Enterprise Technology Solutions Services

In todays dynamic environment, enterprises have multiple business areas with disparate

technology solutions, technologies, and applications. However, these applications are often

unable to communicate and share information with each other due to several reasons likelack of interoperability, different standards of operations, and dissimilar formats.

In order to achieve effective communication across various business applications and delivery

channels, enterprises are looking forward to reconfigure their business processes through

integration of applications from different vendors.


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To help enterprises accomplish this, SLK Software offers Enterprise Technology Solutions (ETS)

solutions with a careful understanding of futuristic enterprise IT standards and objectives. Our

ETS team comprises of highly skilled resources with knowledge gained from numerous

implementations for large banks across the globe.

Our ETS solutions allow compatibility between the customer's legacy applications and

databases to enable direct processing and automated workflow systems. It also provides

customers with scalability of business growth and the facility to have appropriate MIS

reporting level.

Major OfferingsSystem Integration

Enterprise/Master Data Management

Check/Item Image Processing

Service Oriented Architecture Solution (SOA)

Business Intelligence/Data warehouse Services

7. Middleware and Web Infrastructure Support Services

8.SLk Independent Testing & Quality Assessment Services

SLKs dedicated Quality Assessment team uses a wide range of comprehensive testing methods

and tools to ensure that they deliver high quality solutions.

The IT & QA team delivers effective, tailored solutions to customers across a wide array

of industries and technologies and at significant cost savings.

Major Offerings

ITQA Process Consulting

Establish Methodologies & Processes

Functional Testing

Performance Testing

Test Data Management

9. Source Code Up gradation Services

10.Test Script Development and Execution Services

11. Web Enabling the Legacy Business Systems Services


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12.Technology Infrastructure Management Services

Technology Infrastructure Management Services (TIMS) at SLK has significant experience in

providing Infrastructure Management Services to its Global Customers from Finance,

Manufacturing, Sales and Distribution industries. We provide range of services in the area of

Infrastructure Management from Consultation, Implementation to Operate and Optimization of

IT Infrastructure for Applications, Databases, Middleware and Data Centers.

13. Technology Infrastructure Management Services

SLK's Technology Infrastructure Management Services (TIMS) has a proven track record of

delivering superior services and solutions to customers worldwide wherein we monitor and

manage critical components of IT Infrastructure including the hardware, operating system,

middleware, and the database layer. We consult and provide solutions for upgrade, migration,

and new implementation of IT infrastructure.

The services are delivered through a strong and flexible operational framework based around a

strong ITIL process ensuring improved service levels, better response times, minimized

downtime, and proactive support.

Offerings

Data Center Services

Monitoring, Administration, Diagnostics and Troubleshooting for Desktop, Server, and Domain

infrastructure

Inventory and Patch ManagementBackup Services

Citrix Infrastructure Administration

Web Infrastructure Services / Middleware Support

SharePoint and Web Sphere Infrastructure Administration and Deployment Services

Oracle Portal Administration Services

Application Management Services

Application, Operations, Build, and Deployment services

Mainframe Support Services

Configuration and Release Management

Build and Deployment Services

Technical Support Services

Database Services

Monitoring, Database Administration Services for MS SQL, Oracle, DB2

Database Version Upgrades and Migration Services

Data Warehouse Support and Reporting Services

Database Auditing Services and Data Quality Services


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Infrastructure Consulting and Migration Services

Data Center Consolidation

Infrastructure Migration Services, Active Directory, Exchange Migration Services

Capacity Planning, Hardware Sizing

14. Technology Infrastructure Management Services

SLK's Technology Infrastructure Management Services (TIMS) has a proven track record of

delivering superior services and solutions to customers worldwide wherein we monitor and

manage critical components of IT Infrastructure including the hardware, operating system,

middleware, and the database layer. We consult and provide solutions for upgrade, migration,

and new implementation of IT infrastructure.

Major Offerings

Data Center Services

Monitoring, Administration, Diagnostics and Troubleshooting for Desktop, Server and Domain

infrastructure

Inventory and Patch Management

Backup Services

Citrix Infrastructure Administration

Web Infrastructure Services / Middleware Support

Data Center Consolidation

Infrastructure Migration Services, Active Directory, Exchange Migration Services

Capacity Planning, Hardware Sizing

15.SLkBusiness Process Management Services

SLK's Business Process Management (BPM) & Enterprise Content Management (ECM) practice

addresses the above challenge of managing the enterprise content, providing its business users

with rapid access to the information and services they need to help them do their jobs more

efficiently, make better-informed business decisions, and enable their organizations to become

smarter thus more competitive.

SLK offers comprehensive solutions to all aspects of content management including documentmanagement, web content management, digital asset management, records management,

imaging, and enterprise content integration.


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Major Offerings

Solution Engineering and Consulting

Application Engineering and Development

Application Maintenance (Level 2 & 3)

Infrastructure Management Service

16. Commercial Banking Services

SLKs commercial banking solutions help banks to deliver a broad range of products and services -

including trade finance, treasury, and payments.

Major Offerings:

Technology Consultancy

Business Analysis & Functional Analysis Framework, Architecture and Design Assessments

End to End Implementation

17. Retail Banking Services

Retail Banking Practice at SLK provides a One-stop" banking solution, assuring complete

customer satisfaction.

Major offerings:

Banking Portals - Access to Banking Applications

Branch Banking - Financial Needs Analysis, Account Opening, and Marketing Banks Products & ServicesATM Solutions - Cash Withdrawal and Account Management

Internet Banking - Online Account Management and Transactions

Mobile Banking - Enquiries, Alerts, Transactions on the move

Channel Integration

18. Independent Testing and Quality Assessment Services

SLKs flexible testing methodology can align with any type of software delivery methodologyranging from a regular SDLC to newer agile methodologies like DSDM, XP or Scrum.

19. Oracle Applications Services

SLKs Oracle Application Practice (OA) provides end-to-end Oracle Applications solutionsfocusing on enterprise needs.

SLKs Oracle Center of Excellence (CoE) with a good pool of Oracle function al and technicalexperts, aided by robust tools, methodologies and templates, offers consulting, development, and

support services covering from implementation to integration of all major versions of Oracle and


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the Oracle E-Business Suite of applications across diverse industries.

SLK also provides a broad range of additional technical services surrounding OracleApplications including RICE services, data extracts, enhancement, integrations, customizations

and performance tuning

OfferingsConsulting & Solution Architect

Process Architecture & Process Integration

Business Process standardization in a multi-divisional & multi-geographic environment

Architecture standardization to identify end-state and roadmap to achieve end-state

Design Review and Independent Validation and Quality Assurance

Implementation & Technical Development

Turnkey Implementation

New Modules implementation and Customizations

Data Conversion and Migration

Application Integrations

Develop custom Reports using Discoverer, Oracle Reports and XML Publisher

Develop BI Reports using OBIEE

Develop custom Forms and OA/ADF pages

Interfaces & Extensions

Oracle Workflow Customization

Application Maintenance & Support

Offshore and onsite Development and Support

Production Support

Performance Tuning

Build and Deployment Services24 X 7 End User Application Support

UpgradesBusiness and Technical Assessment for Upgrade

Application Upgrade

Re-implementation

Migration of Interface, Customizations and Extensions

20. Enterprise Solutions & ERP Services

21. Supply Chain Management Services

The industry expertise and skills in supply chain strategy, sourcing, procurement, and supplier

management helps organizations to implement innovative consulting and outsourcing solutions

that align operating models to support business strategies, optimize global operations, enable


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profitable product launches, and enhance the skills and capabilities of the supply chain

workforce.

End -To- End Solution for Supply Chain Management includes:

Procurement - Supplier Relationship Management, Supplier Capacity Management, & Strategic

Sourcing

Reverse Auction

Logistics and Distribution Integration of systems with third party logistics provider

Warehouse Management Inventory planning and counting, goods movements, picking and

packaging

Material Management Inventory management, Material tracking, Transfer orders

Business Intelligence

Offerings:

Solution Architecture

New Implementation and Roll out

Package Implementation and Integrations

Production Support & Migration Support

22.Application Development Services

SLK Software has a well-defined and matured application development process which

comprises of the complete software development life cycle (SDLC) starting from business

requirement analysis to warranty support of the application.

Thoroughly analyzing the customers business needs, industry, and application requirements,

we deliver tailored, cost-effective, scalable, and robust solutions using our customizable

software development framework.

23. Application Management Services

SLK Software's Application Management practice focuses on providing all levels of support andenhancement from handling initial service desk queries and correcting application errors to

preventive maintenance for both packaged and customized application systems in a cost effective

and efficient way.


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24.Offshore Delivery Model ServicesSLK Software has a well-defined model for its outsourced project development process using a

combination of onsite and offshore processes. This combination offers a high quality and cost-

effective service to customers.

Availability of a strong internal Quality Management System has a well-proven and well-

documented change management, issue management, risk management, and status reporting

process.

Other products & services of SLK.

Application Management Services

Database services Data centre administration services Data base migration services IT service management services Test automation services Test case development services Test planning services User acceptance testing services.

STRENGHTS:

Reducing marginsTougher regulatory standardsExpanding businessIncreasing revenuesImproving customer service


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SLk Software

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