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LOUISE – Lebanon One Unified Inter-Organisational System for e-CardsUpdates

COMMON CARD GOVERNING BODY

COMMON CARD STEERING COMMITTEE

OPERATIONAL WORK STREAMS

Assessment/targeting Delivery/service provision Financial transactions M&E, IM

Representatives of Joint Tender Participating Agencies

Managers of Joint Tender Participating Agencies, other agencies as Observers

One national vulnerabilityassessment

(VASyR)

Bank

One Financial Service

Provider

Harmonized targeting

approaches(where/when

relevant)

One distribution /validation mechanism

Joint call centre

One Integrated

Card Management

System

One communication

One Coordinated

M&E Framework

One Information

Management Portal

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H,#-*8#)&&

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Key Lessons Learnt:

• Leadership and Governance

• Model balances the opportunities for collaboration against each individual agency’s ability to identify, monitor and manage its own risk and its own programmatic decision-making

• Harmonization business model drove the three agencies to collaboratively find innovative solutions

• Cost benefits

Key Lessons Learnt:

• ‘Secondary’ or ‘cascade’ effects on aspects of collaboration

• The joint work of the 3 agencies (and consortium) know-how, perspective, technical background increased the standards levels of the whole system and make it work

• Opportunity to small-scale actors to access the established mechanisms

Key Lessons Learnt:

• Initial stage required intensive work load and staff time (not to underestimate)

• Dedicated resources for coordination and documentation

• Communication with non-UN actors

Replicability:

• A governing scheme

• An operational scheme

• Set of Legal and Procurement documents

• Set of Technical documents

• Set of portable joint software and tested interoperability

Questions

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