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    Leadership in Teams:Maximizing Success

    Advanced Personal Knowledge

    we would argue that effective leadership

    processes represent perhaps the most criticalfactor in the success of organizational teams

    (Zaccaro, Rittman & Marks, 2001, p. 452)

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    Personal Knowledge

    Learning Objectives Develop individual leadership

    characteristics based on leadership

    goals Help teams become more productive by

    developing leadership strategies which

    facilitate task completion Understand how individuals may adopt

    transformational leadership within their

    teams

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    Conceptualizing Leadership

    Can you give an example of someone youthink is a good leader? Why?

    What are characteristics of good leaders?

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    Leadership Defined

    Leadership is a process whereby an

    individual influences a group of

    individuals to achieve a common goal

    (Northouse, pg. 3, 2004)

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    Leadership Defined, continued

    During last 50 years, there have been over 65different classification systems of leadership.They differ in: Focus on individual leader versus the group and

    its processes

    Focus on inherent styles/characteristics versusbehaviors or skills that can be learned

    Focus on designated versus emergent

    leadership

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    Brainstorming Activity

    Think about teams you have been on

    in the past: were the leaders

    designated or did they emerge? Howdid well did the team work together?

    Do you have a preference?

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    What is the Leaders goal?

    Team Excellence*Characteristics of Excellent Teams include:

    Clear, elevating goal

    Results-driven structure Competent team structure

    Unified commitment

    Collaborative climate

    Standards of excellence

    Principled leadership

    External support

    *(Larson & LaFasto, 1989)

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    Common Leadership

    Responsibilities* Initiate the relationships/start the team

    Create and maintain communication

    Maintain relationships (internal and

    external to the team)

    Use power to influence others and

    reach mutual goals (position or personal

    power)

    Provide a vision for achievement and

    motivation

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    How is Good Leadership

    Exercised and Demonstrated?

    Personal Characteristics: Youre a

    bornleader!

    Skills and Knowledge: Youre an

    except ionalindividual!

    Behaviors: Youre a ski l l fu lfacilitator!

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    Personal Characteristics

    associated with Leaders*

    Intelligence (complex problem solving

    skills and social judgment skills) Self-confidence (self esteem and

    assurance)

    Determination (initiative, drive,proactive, perseverance)

    Ethical (can be trusted by others,integrity)

    Social (friendly, outgoing, tactful)

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    Skills and Abilities associated

    with Leaders* Technical: knowledge about the teams

    specific tasks or activities (THINGS)

    Interpersonal: knowledge of how towork with others and to help otherswork with each other (PEOPLE)

    Conceptual: knowledge about ideas,concepts, ability to hypothesize (IDEAS)

    (Optional) Test yourself: TheLeadership Skills Inventory

    *Katz (1955), Muford, Zacarro, Harding (2000)

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    Leadership Behaviors*

    Focuses on the behaviors or style of the

    leader (not just traits or characteristics)

    Two major types of behaviors: Task

    Relationship

    How can these behaviors be combined

    by a leader to influence the team to

    succeed??

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    Task Behaviors

    Focus is onproduction: how the team

    tasks are accomplished

    Involves paying attention to:

    policy

    development of new products

    making plans for the future

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    Relationship Tasks

    Focus is thepeople on the team

    Behaviors include building trust,

    commitment to the organization,

    promoting the wellbeing of team

    members, and establishing harmony onthe team

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    4 Combinations of Task &

    Relationship Styles High Task/High Relationship: Team Management-

    work is accomplished by committed people with acommon stake in the process and outcome

    Low Task/Low Relationship: ImpoverishedManagement-leader in name only, uninvolved,indifferent

    High Task/Low Relationship: Authority/Compliance-benevolent dictator who acts as though people areunconnected to the task

    Low Task/ High Relationship: Social Club-attention

    to the needs of people createscomfortable, friendlyteam environment, with relaxed work tempo

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    Beyond Personality, Styles and

    Tasks:Transformational Leadership*

    Focus is on transforming individuals by

    addressing values, ethics, long term goals Considers the whole person; helps them

    reach their full potential

    Motivates team members to do much more

    than is expected of them

    Promotes the common good over individual

    self interest

    *Burns (1978)

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    Transformational Leaders:

    Are purposeful role models in terms of ethicsand values

    Can formulate a vision of the desired futurestate of the organization or team WITH teammembers

    Can understand and empowerteam

    members Can act as change agents to initiate and

    maintain team progress, create an inclusive,creative, committed environment

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    Transformational Leaders on

    Teams Must be concerned with both team performance and

    team development (tasks and relationships)

    Leadership behaviors can be shared by all members

    of the team at various times; leadership is fluid and

    based on the team needs at the time

    Tasks include: motivating members, identifying

    tasks/problems, conflict resolution, matching team

    tasks/goals to individual needs/competencies andexternal requirements

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    Why Transformational

    Leadership?*Studies have shown:

    It increasesorganizational performance

    It generates higher commitment to the taskfrom team members

    It reduces employee stress and increases

    well-being Is it linked with customer satisfaction

    *Epitropaki (2004)

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    Taking the Skills Inventory*

    Leader-centered model that stressesdeveloping particular skills Luckily, skills are competencies that individuals

    can learn or develop. You do not need to be bornwith them.

    The skills approach provides an expansiveview of leadership: includes problem-solvingskills, social judgment skills, knowledge,

    individual attributes The Skills Inventory helps you understand

    how leadership skills are measured, and whatyour own skills might be.

    *Northouse (2004)

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    Leadership summary

    Being a leader is all-encompassing:

    good leaders are also good teammates

    The role of leader may shift fromperson-to-person as the task

    necessitates

    The proper balance of task andrelationship behaviors must be present

    for effective leadership

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    Optional Slides

    Case Study Discussion

    Taking additional leadership

    instruments

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    What kind of Leader are you? In terms ofcharacteristics:

    How many leader characteristics do you possess?Ask for feedback confirmation from a team member.

    In terms ofskills: Complete the Skills Inventory (Northouse, 2004)

    In terms ofstyle:

    Complete the Style Questionnaire (Northouse,2004)

    In terms oftransformational leadership: Complete the Multifactor Leadership Questionnaire

    (MLQ)

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    Case Study

    Break into small groups and discuss thefollowing scenario from a: Leadership skill perspective

    Leadership style perspective

    Transformational leadership perspective

    Is one leadership approach more usefulthan the others?

    How would a leader with YOURcharacteristics work with this situation?

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    Leadership in Teams:

    The Leader in YouLeadership on teams is a complex process

    Involves attention to completion of the task and

    productivity ofpeople Is a combination and reflection of you as a whole

    person: intellect, emotion, spiritual, personality,skills, and behaviors

    Involves communication, problem solving,

    technical skills, awareness of the needs of theteam, external demands and expectations, and avision

    Everyone can be a leader and exemplify

    leadership behaviors/attitudes

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    References

    Blake R.R., & Mouton, J.S. (1985). The Managerial Grid III. Houston,TX: Gulf.

    Burns, J.M. (1978). Leadership. New York: Harper & Row.

    Epitropaki, O. (2004). What is transformational leadership? Fromhttp://www.shef.ac.uk/~iwp/publications/whatis/transformational.pdf

    Katz, R.L. (1955, Jan-Feb). Skills of an effective administrator. HarvardBusiness Review.

    Kirkpatrick, S.A., & Locke, E.A. (1991). Leadership: Do traits matter?The Executive, 5,48-60.

    Larson, C.E., & LaFasto, M.J. (1989). Teamwork: What must go right,what can go wrong. Newberry Park, CA: Sage Publications.

    Mumford, M.D., Zaccaro. S. J., Connelly, M.S. & Marks, M.A. (2000).Leadership skills: Conclusions and future directions. LeadershipQuarterly, 11(1), 155-170.

    Northouse, P.G. (2004). Leadership: Theory and practice. ThousandOaks, London: Sage Publications.

    Stodgill, R.M. (1974). Handbook of leadership: A survey of theory andresearch. New York: Free Press.

    Zaccaro, Rittman, & Marks. (2001). Team leadership. LeadershipQuarterly,12(4), 451-483.