Slide share presentation trust on twitter ross edits

24
How to Build Trust on Twitter

Transcript of Slide share presentation trust on twitter ross edits

How to

Build Trust on Twitter

Of users complaining on

Twitter 83% said they liked or loved

hearing from the company.

70% of Complaints are going

Unanswered

“There comes a

time when silence

is betrayal.”

-martin luther king Jr.

“What does that have to do with sales?”-YOU

everything.Sales = Relationship Management

Twitter has been around since

‘06

Selling has been around since

Forever

We’re talking forever-ever.

And it always starts with....

Trust

And it always starts with....

78% of people will buy

from brands they

follow on Twitter

Trust is at the core of social selling.

Here are 3 ways to establish Trust onSocial Media

Be Personal

Let your personality shine. Be brave and be human.

Scott Monty Ford’s global digital/multimedia communications manager

Show Expertise

Tweet what you know, show expertise and carve out your own niche.

Engage with other users

Ensure your twitter use enables two way conversations.

Once your brand has established trust with consumers it will open new opportunities.

You will be able to:

Effectively Engage

Drive Revenue

Build Advocacy.

Each of these objectives are at the core of LeadSift. LeadSift cuts through the noise of social media to find relevant, timely and actionable opportunities for targeted engagement with customers and prospects.