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Slide 1Earl Livings 2010 The FACT Method
The FACT Method:Creative Problem Solving with
General Semantics andLateral Thinking
If you can see the world clearly then your thinking and actions will be appropriate.
Edward de Bono
Slide 2Earl Livings 2010 The FACT Method
Presentation Outline
Definition Modes of Thinking Practical Example Lateral Thinking Techniques Other Techniques Conclusion
...if you can learn how to 'think' in terms of 'facts' instead of definition, we will have achieved what we wanted to achieve.
Alfred Korzybski
Slide 3Earl Livings 2010 The FACT Method
Theme
In order to investigate problem solving, we need to distinguish between a general structure or process for the solving of problems and the techniques used within that process. These techniques will vary depending on the domain of operation and the specific problem.
Slide 4Earl Livings 2010 The FACT Method
The FACT Method
F =Find the problem or be found by it. Formulate/Feedback/Follow-up/Define.
Slide 5Earl Livings 2010 The FACT Method
The FACT Method
F =Find the problem or be found by it. Formulate/Feedback/Follow-up.
A= Acquire/Apprehend/Aware/Assumptions (gather information)
Slide 6Earl Livings 2010 The FACT Method
The FACT Method
F =Find the problem or be found by it. Formulate/Feedback/Follow-up.
A= Acquire/Apprehend/Aware/Assumptions (gather information)
C= Consider/Cogitate/Comprehend/Change (analyse information, create, consider and change solutions)
Slide 7Earl Livings 2010 The FACT Method
The FACT Method
F =Find the problem or be found by it. Formulate/Feedback/Follow-up.
A= Acquire/Apprehend/Aware/Assumptions (gather information)
C= Consider/Cogitate/Comprehend/Change (analyse information, create, consider and change solutions)
T = Task/Tell/Transmit/Try/Test/Trial (make decision, implement, check)
Slide 8Earl Livings 2010 The FACT Method
The FACT Method
Slide 9Earl Livings 2010 The FACT Method
The Scientific Method
1. Identify a Problem
2. Analyse it
3. Form possible solutions
4. Experiment
5. Observe
6. Form conclusions
(From ‘Twelve General Semantics Lessons for Middle School Students’, Martin Levinson, Ph.D.)
Slide 10Earl Livings 2010 The FACT Method
Different Modes of 'Thinking' 1 Edward de Bono, consultant, inventor:
Vertical and Lateral
Slide 11Earl Livings 2010 The FACT Method
Different Modes of 'Thinking' 1 Edward de Bono, consultant, inventor:
Vertical and Lateral
Jerome Bruner, American psychologist:Paradigmatic (propositions)and Narrative (story)
Slide 12Earl Livings 2010 The FACT Method
Different Modes of 'Thinking' 1 Edward de Bono, consultant, inventor:
Vertical and Lateral
Jerome Bruner, American psychologist:Paradigmatic (propositions)and Narrative (story)
Robert Graves, English poet:Prose (logical/scientific)and Poetic (associational/mythic)Analeptic (past) and Proleptic (future)
Slide 13Earl Livings 2010 The FACT Method
Different Modes of 'Thinking' 2
Samuel Taylor Coleridge, English poet:Imagination (Primary and Secondary)and Fancy
Slide 14Earl Livings 2010 The FACT Method
Different Modes of 'Thinking' 2
Samuel Taylor Coleridge, English poet:Imagination (Primary and Secondary)and Fancy
William Blake, English poet:Daughters of Imaginationand Daughters of Memory
Slide 15Earl Livings 2010 The FACT Method
Different Modes of 'Thinking' 2 Samuel Taylor Coleridge, English poet:
Imagination (Primary and Secondary)and Fancy
William Blake, English poet:Daughters of Imaginationand Daughters of Memory
Ships sail the sea(Keels plough the earth):Synecdoche, Metaphor and Metonymy
Slide 16Earl Livings 2010 The FACT Method
Different Modes of 'Thinking' 3
Aristotelian and Non-Aristotelian
Slide 17Earl Livings 2010 The FACT Method
Different Modes of 'Thinking' 3
Aristotelian and Non-Aristotelian
Waking and Dream:Einstein's Thought Experiments, etc
Slide 18Earl Livings 2010 The FACT Method
Different Modes of 'Thinking' 3
Aristotelian and Non-Aristotelian
Waking and Dream:Einstein's Thought Experiments, etc
Part and Whole (Gestalt)
Slide 19Earl Livings 2010 The FACT Method
Different Modes of 'Thinking' 3
Aristotelian and Non-Aristotelian
Waking and Dream:Einstein's Thought Experiments, etc
Part and Whole (Gestalt)
Divergent and Convergent Thinking
Slide 20Earl Livings 2010 The FACT Method
Different Modes of 'Thinking' 3 Aristotelian and Non-Aristotelian
Waking and Dream:Einstein's Thought Experiments, etc
Part and Whole (Gestalt)
Divergent and Convergent Thinking
Thesis--Antithesis--Synthesis
Slide 21Earl Livings 2010 The FACT Method
Jung's Psychological Types
Judgement and Perception
Slide 22Earl Livings 2010 The FACT Method
Multiple Intelligences
Visual/spatial Verbal/linguistic Logical/mathematical Bodily/kinesthetic Musical/rhythmic Interpersonal Intrapersonal
(From the work of Howard Gardner.)
Slide 23Earl Livings 2010 The FACT Method
A Practical FACT
Slide 24Earl Livings 2010 The FACT Method
TECT = Target: the precise focus of the thinking Task: the thinking task that is to be performed (e.g. review, fault finding/correction, problem finding/solving
E = Expand/Explore (positive and free-flowing)
C = Contract/Conclude (a narrowing down phase; trying to make sense of what was found and to find a conclusion)
A very simple structure for focussing thinking and making of it a deliberate task. Can be done as a ‘five-minute think’:T (1 min), E (3 mins), C (2 mins).
Slide 25Earl Livings 2010 The FACT Method
GS Principles and Techniques The map is not the
territory. The map doesn't cover all
the territory. The map is self-reflexive. The word isn't the thing. Extensional/Intensional. Non-Allness. Non-Elementalism. Non-Identity. Organism-as-a-Whole-in-
Environments. Over-/Under-/Un-Defined
Words.
Dating. Delayed Evaluating. Et Cetera (Etc.). Hyphens. Indexing. Logical Fate. Multiordinality. Multi-valued Orientation. Quotes. Self-reflexiveness. Structure, Relations, Order. Structural Differential. Time-binding.
Slide 26Earl Livings 2010 The FACT Method
Logic bubble
That bubble of perception within which a person is acting
and which involves that person’s beliefs, understandings,
experience and their perceptions of circumstance,
structure, context and relationships.
Slide 27Earl Livings 2010 The FACT Method
Logic bubble
That bubble of perception within which a person is acting
and which involves that person’s beliefs, understandings,
experience and their perceptions of circumstance,
structure, context and relationships.
Logical Fate
Slide 28Earl Livings 2010 The FACT Method
AGO (F/A)
A = Aims
G = Goals
O = Objectives
This is an example of an attention-directing ‘thinking tool’.
Although there are differences between these words,
these are ignored for the sake of doing some ‘attention-
directing’: the task is to set up objectives or to discover
the objectives that already seem to be in use.
Slide 29Earl Livings 2010 The FACT Method
AGO (F/A)
A = Aims
G = Goals
O = Objectives
This is an example of an attention-directing ‘thinking tool’.
Although there are differences between these words,
these are ignored for the sake of doing some ‘attention-
directing’: the task is to set up objectives or to discover
the objectives that already seem to be in use.
Multiordinality, Time-binding, Extensional Thinking
Slide 30Earl Livings 2010 The FACT Method
FIFO (A)
inFormation In, inFormation Out
A deliberate survey of what is available and what is still
needed. FI: the information already gathered is examined
using ‘dense reading’ (reading between the lines and
considering the implications of what is read) and all
implications and inferences are extracted. FO: the ‘gaps’
in the information are then identified, and filled in as
much as possible.
DIV
Slide 31Earl Livings 2010 The FACT Method
FIFO (A)
inFormation In, inFormation Out
A deliberate survey of what is available and what is still
needed. FI: the information already gathered is examined
using ‘dense reading’ (reading between the lines and
considering the implications of what is read) and all
implications and inferences are extracted. FO: the ‘gaps’
in the information are then identified, and filled in as
much as possible.
Map/Territory, Multi-valued Orientation
DIV
Slide 32Earl Livings 2010 The FACT Method
Brainstorming (A/C)
Generally, a ‘solution-generating tool’. My guidelines:
1) The more the merrier
2) The wilder the better3) No self-criticism or
other-criticism
Is better performed individually than in groups.
Do something only you can come up with—that none of your friends or family would think of.
DIV
Slide 33Earl Livings 2010 The FACT Method
Brainstorming (A/C)
Generally, a ‘solution-generating tool’. My guidelines:
1) The more the merrier
2) The wilder the better3) No self-criticism or
other-criticism
Is better performed individually than in groups.
Do something only you can come up with—that none of your friends or family would think of.
Delayed Evaluating, Etc.
DIV
Slide 34Earl Livings 2010 The FACT Method
PO (A/C)
Hypothesis—Suppose—Possible—Poetry
PO can stand for provocative operation, an attempt to move thinking into newer, more productive areas, a method of ‘movement’ not of ‘judgement’. Three possible methods:
1) The Stepping Stone (Po cars would limit their own parking;The po factory should be downstream of itself)
2) The Escape Method (looking at things in a situation that wemay ‘take for granted’)
3) The Random Stimulation Method (through the use of a randomword or object or person or magazine or exhibition, andfollowing associations)
DIV
Slide 35Earl Livings 2010 The FACT Method
PO (A/C)Hypothesis—Suppose—Possible—Poetry
PO can stand for provocative operation, an attempt to move thinking into newer, more productive areas, a method of ‘movement’ not of ‘judgement’. Three possible methods:
1) The Stepping Stone (Po cars would limit their own parking;The po factory should be downstream of itself)
2) The Escape Method (looking at things in a situation that wemay ‘take for granted’)
3) The Random Stimulation Method (through the use of a randomword or object or person or magazine or exhibition, andfollowing associations)
Structure-Relations-Order, Non-Allness, Etc.
DIV
Slide 36Earl Livings 2010 The FACT Method
APC (A/C)
A = Alternatives
P = Possibilities
C = Choices
This is another ‘attention-directing’ tool. In different
situations one or other word may seem more appropriate,
but no attempt should be made to distinguish between
them. Doing an APC means making a deliberate effort to
generate alternatives at any particular point.
DIV
Slide 37Earl Livings 2010 The FACT Method
APC (A/C)
A = Alternatives
P = Possibilities
C = Choices
This is another ‘attention-directing’ tool. In different
situations one or other word may seem more appropriate,
but no attempt should be made to distinguish between
them. Doing an APC means making a deliberate effort to
generate alternatives at any particular point.
Non-Allness, Non-Elementalism, Non-Identity, Etc.
DIV
Slide 38Earl Livings 2010 The FACT Method
EBS (A/C)Examine Both Sides
This type of exploration of both sides of a
situation/argument is meant to be neutral and objective.
The intention is to examine the territory of the situation
for a constructive purpose. The tool leads easily into ADI.
DIV
Slide 39Earl Livings 2010 The FACT Method
EBS (A/C)Examine Both Sides
This type of exploration of both sides of a
situation/argument is meant to be neutral and objective.
The intention is to examine the territory of the situation
for a constructive purpose. The tool leads easily into ADI.
Organism-as-a-Whole-in-Environments
DIV
Slide 40Earl Livings 2010 The FACT Method
OPV (A/C)
Other Person's Views
This thinking tool overlaps with the EBS and the ‘logic bubble’.
In using this tool, the thinker tries to put him/herself into the
shoes of the other person, in order to be able to perceive the
world as that person sees it. There are two parts: 1) identifying
the people involved and 2) putting oneself in their shoes. The
tool effectively requires the thinker to be objectively trying to
see the world from the other person’s point of view.
DIV
Slide 41Earl Livings 2010 The FACT Method
OPV (A/C)
Other Person's Views
This thinking tool overlaps with the EBS and the ‘logic bubble’.
In using this tool, the thinker tries to put him/herself into the
shoes of the other person, in order to be able to perceive the
world as that person sees it. There are two parts: 1) identifying
the people involved and 2) putting oneself in their shoes. The
tool effectively requires the thinker to be objectively trying to
see the world from the other person’s point of view.
Non-Allness
DIV
Slide 42Earl Livings 2010 The FACT Method
ADI (A/C)
A = Agreement
D = Disagreement
I = Irrelevance
Used after the EBS mapping exercise. The two maps are
compared (from the examination of both sides) and the
areas of agreement are noted. Next, the areas of
disagreement; finally, the areas of irrelevance.
CON
Slide 43Earl Livings 2010 The FACT Method
ADI (A/C)
A = Agreement
D = Disagreement
I = Irrelevance
Used after the EBS mapping exercise. The two maps are
compared (from the examination of both sides) and the
areas of agreement are noted. Next, the areas of
disagreement; finally, the areas of irrelevance.
The map doesn't cover all the territory.
CON
Slide 44Earl Livings 2010 The FACT Method
CAF (A/C)Consider All Factors
Another ‘attention-directing’ tool. The tool
means considering all the factors that are
pertinent to a particular situation, without
any effort to evaluate the factors. When
doing a CAF, we are trying to discover
‘what has been left out’ and ‘what we
ought to consider as well’.
DIV/CON
Slide 45Earl Livings 2010 The FACT Method
CAF (A/C)Consider All Factors
Another ‘attention-directing’ tool. The tool
means considering all the factors that are
pertinent to a particular situation, without
any effort to evaluate the factors. When
doing a CAF, we are trying to discover
‘what has been left out’ and ‘what we
ought to consider as well’.
The word isn't the thing.
DIV/CON
Slide 46Earl Livings 2010 The FACT Method
HV/LV (A/C)
High Value/Low Value
A useful ‘attention-directing’ tool, to distinguish the
‘values’ occurring in any situation. In general the high
values are those that determine action and the low ones
are those that have need to be taken into account. They
can be different for different people involved in the
situation.
DIV/CON
Slide 47Earl Livings 2010 The FACT Method
HV/LV (A/C)
High Value/Low Value
A useful ‘attention-directing’ tool, to distinguish the
‘values’ occurring in any situation. In general the high
values are those that determine action and the low ones
are those that have need to be taken into account. They
can be different for different people involved in the
situation.
Non-Allness
DIV/CON
Slide 48Earl Livings 2010 The FACT Method
PMI (A/C)
P = Plus (the good points; the things that worked)
M = Minus (the bad points; the things that may not
have worked or could have work better)
I = Interesting (the interesting points; ‘It might be
interesting to see if...’)
Another attention-directing tool, usually done over a two-
or three-minute period.
DIV/CON
Slide 49Earl Livings 2010 The FACT Method
PMI (A/C)
P = Plus (the good points; the things that worked)
M = Minus (the bad points; the things that may not
have worked or could have work better)
I = Interesting (the interesting points; ‘It might be
interesting to see if...’)
Another attention-directing tool, usually done over a two-
or three-minute period.
The map is self-reflexive.
DIV/CON
Slide 50Earl Livings 2010 The FACT Method
C & S (A/C/T)Consequences and Sequels
This tool is used to consider the
consequences of an action or a decision.
Four time zones are established (usually
arbitrary): Immediate (up to one year),
Short-term (one to five), Medium-term
(five to 20), Long-term (over 20). Each
time zone is focussed on in turn.
CON
Slide 51Earl Livings 2010 The FACT Method
C & S (A/C/T)Consequences and Sequels
This tool is used to consider the
consequences of an action or a decision.
Four time zones are established (usually
arbitrary): Immediate (up to one year),
Short-term (one to five), Medium-term
(five to 20), Long-term (over 20). Each
time zone is focussed on in turn.
Logical Fate, Dating, Indexing.
CON
Slide 52Earl Livings 2010 The FACT Method
PISCO 1 (FACT)P = Purpose
The purpose of the thinking. The expected result. the reason for the
thinking. Similar to ‘T’ of TEC, but with more emphasis in why the
thinking is being done.
I = Input
The input of information, experience and all the ingredients that need to
go into the thinking. Similar to the ‘E’ of TEC. Tools such as CAF,
C & S, OPV can be used to develop a rich map.
Slide 53Earl Livings 2010 The FACT Method
PISCO 2 (FACT)
S = Solutions
The finding of alternative solutions, ideas or approaches to the matter at
hand. A narrowing down similar to the ‘C’ of TEC.
C = Choices
The choice between the alternatives on offer, using evaluations and
decisions until only one alternative remains.
O = Operation
The action stage. The implementation of the final idea. What steps are to
be taken to put the final choice into place?
Extensional
Slide 54Earl Livings 2010 The FACT Method
Transformations 1One general technique, as identified by David Hewson, is to transform some aspect of the original problem to produce a version that can more easily be solved or has already been solved. Transformations can include:
Korzybski Bypass: Solve the problem of the assumptions.Abstracting Bypass 1: Abstract a simpler problem and solve.Abstracting Bypass 2: Use higher semantic category to replace lower one.Abstracting Bypass 3: Abstract the problem to a map.Analogy Bypass: Solve an analogous problem in another domain.Viewpoint Bypass: Solve problem by shifting the viewpoint.
Slide 55Earl Livings 2010 The FACT Method
Transformations 2
Whether or not these transformations are made consciously or unconsciously, they can be seen as a variation of the logical fate concept:
A1 would be the initial assumptions or
structure of the problem, with C2 the
desired outcome. A2 would then be the
new assumptions or structure after the transformation operation I. The arrow II represents the solution process of the new version of the problem, plus the inverse transformation that reveals the solution of the original problem.
Slide 56Earl Livings 2010 The FACT Method
Tool and Structure Chart
Slide 57Earl Livings 2010 The FACT Method
General Semantics Chart
Slide 58Earl Livings 2010 The FACT Method
Solution of the Example (T)
Slide 59Earl Livings 2010 The FACT Method
Solution of the Example (T)
Slide 60Earl Livings 2010 The FACT Method
Brain Rules 1#1 Exercise boosts brain power.
Walk several times a week.
#2 The human brain evolved, too.Develop strong emotional environments for learning.
#3 Every brain is wired differently.Customise environments for individual learning styles.
#4 We don't pay attention to boring things.Do one thing at a time.Design learning as short segments, withemotional hooks.
Slide 61Earl Livings 2010 The FACT Method
Brain Rules 2
#5 Repeat to remember.Reproduce the learning situation for better recall.
#6 Remember to repeat.Incorporate new information gradually and repeatit in timed intervals.
#7 Sleep well, think well.Match chronotypes. Promote naps. Sleep on it.
#8 Stressed brains don't learn the same way.Get control back into your life.
Slide 62Earl Livings 2010 The FACT Method
Brain Rules 3
#9 Stimulate more of the senses.To learn best, stimulate several senses at once.
#10 Vision trumps all other senses.We learn and remember best through pictures.
#11 Male and female brains are different.Create environments where gender differences(gist and details) are both noted and celebrated.
#12 We are powerful and natural explorers.Stay curious.
Slide 63Earl Livings 2010 The FACT Method
Conclusion 1
• We have examined the relationships between General Semantics and Edward de Bono's 'Lateral Thinking' in regard to problem solving.
• We have seen how many problem solving techniques and concepts can be slotted into the FACT Method, which is primarily based on divergent and convergent thinking, as well as the recognition of different modes of thinking or evaluating: thought, intuition, feeling, sensation.
As a man is, So he Sees. William BlakeA person does what he does because he sees the world
as he sees it. Alfred Korzybski
Slide 64Earl Livings 2010 The FACT Method
Conclusion 2
Thus, it seems to me the best way of approaching problem-solving is through an awareness of, and a combination, of processes, techniques and perceptions from a number of disciplines: General Semantics, Lateral Thinking, Narratology, Psychology, Neuroscience, etc.
FAC(T)IFS
Slide 65Earl Livings 2010 The FACT Method
Bibliography 1
De Bono, Edward. Edward De Bono’s Thinking Course. Harlow: BBC Active, 2007, 1985.
De Bono, Edward. Serious Creativity. London: HarperCollins, 1992.
Hewson, David. 'Problem Solving with General Semantics'. Etc, Summer 1996.
Kodish, Susan Presby and Kodish, Bruce I. Drive Yourself Sane: Using the Uncommon Sense of General Semantics. Pasadena: Extensional Publishing, 2001.
Medina, John. Brain Rules: 12 Principles for Surviving and Thriving at Work, Home, and School. Seattle: Pear Press, 2008.
Slide 66Earl Livings 2010 The FACT Method
Bibliography 2Smith, Pamela Jaye. Inner Drives: How to Write & Create
Characters Using the Eight Classic Centers of Motivation. Studio City: Michael Wise Productions, 2005.
Websites:
http://brilliantdreams.com/product/famousdreams.htm, 22 August 2010.
http://debonothinkingsystems.com/tools/valuemedals.htm, 9 August 2010.
http://ericdigests.org/1998-1/multiple.htm, 22 August 2010.
http://thisisnotthat.com/learn/language-perceptual-process.pdf, 22 August 2010.