Six sigma part 2
-
Upload
khondoker-shafiqul-islam-ullash -
Category
Engineering
-
view
36 -
download
2
Transcript of Six sigma part 2
Six Sigma Training Part-2Quality & Development Work
Presented By:Khondoker Shafiqul Islam UllashAM-RFL-RPL-OP Shine & [email protected]
Feel The Difference
we can call it--?
Six sigma Part-1 Review
One Kind of POKA YOKE
Six sigma Part-1 Review
2.SIX SIGMA METHODILOGY: Starts from DMAIC
DMAIC
D = Define: Define the problem
M = Measure: Measure the gap, listen to the process
A = Analyze: Analyze data to determine root causes
I = Improve: Improve the process – Implement the solution
C = Control: Control the process, standardize, and document – Sustain the gains
Six sigma Part-1 Review
07. VOICE OF THE CUSTOMER (VOC): The “voice of the customer” (VOC) is a process used to capture the
requirements/feedback from the customer (internal or external) to provide the customers with the best in class service/product quality.
This process is all about being proactive and constantly innovative to capture the changing requirements of the customers with time.
The “voice of the customer” is the term used to describe the stated and unstated needs or requirements of the customer.
SIX SIGMA
The voice of the customer can be captured in a variety of ways:
• Direct discussion or interviews, • Surveys, • Focus groups, • Customer specifications, • Observation, • Warranty data, • Field reports, • Complaint logs, etc.
SIX SIGMA8.PDCA: (Plan–Do–Check–Act) is an iterative four-step management method used in business for the control and continuous improvement of processes and products. It is also known as the Deming wheel or Shewhart wheel. The idea is to use the project charter itself as a guideline to managing the project, meeting deliverables etc.
1 T Transportation2 I Inventory 3 M Motion 4 W Waiting
5 O Overproduction 6 O Over processing 7 D Defects/Correction
9. TIMWOOD
Taking Files to another person, Going to get signatures, Wasted time due to unneeded product and material movement
Unnecessary movement, searching for Files, continually searching for materials, tools, supplies, etc.
Customer Response, machines, operators, raw materials, information, maintenance etc.
Over production is manufacturing more product than the customer requested
Over processing is doing more to the product than the customer requested
Rework, missing information, not meeting specs errors, scrap, rework, non-conformance
Making a signal system when the stock qty. is geting Low
KANBAN Video
5SSort
Set in OrderShineStandardiseSustain
5SVideo
Bottle Neck
P-1Capacity 90 PCS
P-3 C30 pcs P-4Capacity
90pcs
P-2C. 45pcs
P-2C. 45pcs
P-3 C30pcs
P-3 C30 pcs
P-1Capacity 90 PCS
aP-4Capacity
90pcsP-2
C. 45pcs P-3 C30pcs Final Product30Pcs
Final Product90Pcs
Six sigma Part-3 Cont.