“Six Sigma”Business Management Strategy with Zero Defect (99.9999% Defect Free)

Presented By :-Mohd. Mazhar KhanAbhishek Upadhyay

Who’s First Coin Six Sigma……..

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Benefits of Six Sigma

Generates sustained success

Sets performance goal for everyone

Enhances value for customers;

Accelerates rate of improvement

Promotes learning across boundaries

Executes strategic change

Six Sigma Methods Production

DesignService

Purchase

HRM

Administration

QualityDepart.

Management

M & S

IT

Where can Six Sigma be applied?

KnowledgeKnowledgeManagementManagement

The Six Sigma InitiativeThe Six Sigma Initiativeintegrates these effortsintegrates these efforts

•More than 1,75,000 to 2,00,000 boxes gets move everyday by an estimated 4500 to 5000 dabbewalas,all with an extremely small nominal fee and with utmost punctuality. According to a recent survey ,there is only

one mistake in every 6,00,000 deliveries, statistically equivalent to a six sigma (99.9999) rating.

The BBC has produced a documentary on dabbawalas ,and Prince Charles, during his visit to India ,visited them. He had to fit in with their schedule,since their timing was too precise to permit any flexibility

MumbaiDabbawalas

Mumbai Dabbawala’s Service.......

Achievements

• Six sigma Certification by Forbes Group.• ISO Certificate to Dabbawala.• Outstanding Service Organization Award by NIQR.• Marketing through Dabbawala many T.V channels

and Newspaper.

Six Sigma Using Other companies……..