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Managing: the act of directing people to accomplish organizational goals.

Leading: the act of inspiring and motivating people to achieve organizational goals.

MANAGING VS. LEADING

DID YOU KNOW THERE ARE FOUR TYPES OF LEADERS?

• The Telling Leader• The Selling Leader• The Participating Leader• The Delegating Leader

• This leader "tells" the members what to do and doesn't worry about the feelings.

• This is appropriate where members are new, inexperienced, or lacking in confidence.

• The leader should give clear directions and provide follow-up and feedback. 

THE TELLING LEADER

THE SELLING LEADER

• This leader often needs to "sell" or persuade the group to "buy into" a job.

• The group is a little more experienced, but direction and guidance by the leader is still needed.

• The leader should explain the decisions and give a lot of opportunity for clarification. 

THE PARTICIPATING LEADER

• The group members participate in making the decisions and carrying them out together.

• The group has the ability to do the job, but might lack confidence to carry it out.

• The leader puts more emphasis on the group relationship. They encourage and compliment the members. 

THE DELEGATING LEADER

• The leader trusts the group to decide and carry out the responsibility on their own.

• The members have the desire and are experienced and capable of doing the job.

• The members are responsible for directing their own affairs.

listen openly to others

give clear directions set and meet

deadlines give presentations help members

identify and solve problems

set an example of desired behavior

show understanding

encourage members to exchange ideas

handle conflict delegate

responsibilities create a productive

atmosphere

COMMON QUALITIES OF LEADERS

IN SUMMARY,YOU MUST EARN THE RIGHT TO

LEAD We are not born “leaders.” We must develop leadership traits. We must have values. We must look for organizations

that have values aligned with ours. To be leaders, we must walk the

walk and live our values.

SOURCES FOR PRESENTATION

1. Hershey, Paul. “Situational Leadership.” Effective leadership. The Publishing Branch, Alberta Agriculture, Food and Rural Development. Published to the web June, 1, 2001. Retrieval date June, 7, 2011. <http://www1.agric.gov.ab.ca/$department/deptdocs.nsf/all/agdex1334>

2. Fulton-Calkins, Patsy. “Leadership Skills.” In Summary, You Must Earn the Right to Lead, Ch. 16-Slide 17 PowerPoint. The Administrative Professional, Technology & Procedures 13e. Thomson/South-Western. Edited by J. Staples June 6, 2011. Retrieval date June 7, 2011.

3. Fulton-Calkins, Rankin, Shumack. “Leading with Confidence.” The Administrative Professional, Technology & Procedures 14e. South-Western Cengage Learning. Revised 2011. Retrieval date June 7, 2011.