A REPORT

ON

Submitted by

HIMANSHU GOEL

ASIA PACIFIC INSTITUTE OF MANAGEMENT

NEW DELHI

ACKNOWLEDGEMENT

1

I express my profound & heartiest regards to Mr R. K. Chugh Vice President Energy Distribution who gave me this opportunity to conduct the project work in the organization.

I am also highly indebted to my esteemed guide Mr. Aditya Dubey whose continued and valuable guidance can never be forgotten by me and without whom, this study could not have got present shape.

I am immensely grateful to my esteemed faculty guide Prof. Pratima Sharma for her constant guidance behind the screen, giving me support whenever I needed for my project.

I am also thankful to Mr. Kuldeep Tickoo his constant guidance and support at every step of my project.

Last but not the least, I would also like to express my thanks to my family & friends who inspired me to put in my best effort for the preparation of the project report.

Himanshu Goel

PGDM (General)

Roll No.: 2K91A67

Asia Pacific Institute of Management,

New Delhi

2

Declaration

This is to certify that the Summer Internship Project Report titled “Development of Product

Code Generation and Pricing Tool for enhancing operational efficiency of channel

business” is prepared by me is an original work that this work has not been submitted to Asia

Pacific Institute of Management or elsewhere in any form earlier. My indebtedness to other

works / publications has been duly acknowledged at the relevant places and in the

bibliography. The project work was carried during the period of 1st April 2010 to 31st May

2010 in Siemens Ltd, Gurgaon.

Project Guide:

Mr. Aditya Dubey Himanshu GoelSenior Executive PGDM (General)Product and Sales 2K91A67Siemens Ltd.

Date:

3

Certificate of Attendance

This is to certify that Mr. Himanshu Goel, a student of Asia Pacific Institute of Management,

was engaged in Summer Internship Project in our organisation from 1st April 2010 to 31st

May 2010. He has been Regular and punctual during the tenure of the Internship Project.

Mr. Aditya DubeySenior Executive Product and SalesSiemens Ltd.

4

Content

Acknowledgement 2

Authenticity Certificate 3

Certificate of Attendance 4

Table of Content 5

List of Figures 7

Executive Summary

Introduction 8

Need of the Project 8

Benefits of the Project 8

Objective and Scope 8

Methodology 9

Conclusion and Finding 9

Recommendation 10

1. Companies Profile

1.1 Introduction 11

1.2 Energy automation 12

1.2.1 Introduction 12

1.2.2 List of Protection Devices 13

1.2.3 Market & Competition 14

2. Operation / Workflow of Siemens Ltd.

2.1 ED-EA Process Workflow 15

2.2 Operations in SIEMENS Ltd. (ED-EA– PRO) 16

2.2.1 Order Acquisition Stage 16

2.2.2 Order Execution Stage 16

2.2.3 After Sales Service 17

2.3 Operations Scheduling 18

5

3. VAR (Value Added Resellers) and Distributor Partners Business Model

3.1 Siemens Distribution Scenario 19

3.2 VAR Model 20

3.3 Process Workflow for VAR Channel Partners 21

3.3.1 Activities as per Workflow Process 21

4. Developing Pricing Tool for VAR (Value Added Resellers) and Distributor Partners

Business

4.1 Problem Identification 24

4.2 Problem Statement in the operation 24

4.3 Need of the Project 24

4.4 Focus On: Order Acquisition and Order Processing workflow 25

4.5 Proposed Solution 25

4.6 Useful resources / Tools 25

4.7 Steps involved in Developing Tool 25

4.7.1 Developing a Tool to achieve the Maximum Retail Price

of the product. 25

4.7.2 Developing the Tool to generate the Product Information

Code, RRN number and Maximum Retail Price

simultaneously 26

4.8 Working of the Tool 26

4.9 Result 30

4.10) Advantages of the Tool 33

Recommendation 34

Reference 35

6

List of Figures

Figure 1.1 Organization Charts of Siemens

Figure 1.2 Energy Automation Product Portfolio

Figure 2.1 ED-EA-PRO Process Workflow

Figure 2.2 Customer Relationship Process

Figure 3.1: Past Scenario of Siemens Ltd.

Figure 3.2: Present Scenario of Siemens Ltd.

Figure 3.3 : VAR Model for Distribution segment

Figure 3.5: Process Workflow for VAR Channel Partners

Figure 4.1 Focus Area of the workflow

Figure 4.2 Sample Sheet of MRP Developing Tool

Figure 4.3 Sample sheet of the PRODUCT INFORMATION CODE, RRN no.

generation Tool

7

Executive Summary

Introduction:

Value Added Resellers (VARs) are business partners that purchase goods, supply them

with (for system) or without (for product) an additional value and finally resell them to the

end customer. Sales & Engineering for system is done by VAR Partner and the Overall

project implementation responsibility rests with VAR. Distributor Partner are pure dealers

that act in the capacity of resellers that sell the relays to the end customers in Industry

segment in loose and operate in the defined territory.

Need of the Project:

Standardisation of Product Prices among the channel partners.

Generation of the Relay Reference Number and Maximum Retail Price of the product.

To reduce the processing time during the order acquisition process.

Provide instant information to the customer without process delays.

Increasing the accuracy level in the processing system.

Benefits of the Project:

It will reduce the overall time required in Order acquisition and order process

workflow.

It will reduce the chances of error during the workflow process. Hence, results in the

increase in the accuracy in the operation of Siemens.

Improvement in response time to Customer requirements.

Objective and Scope

During this nuclear age of competition, companies need to upgrade their system so that

companies can compete with their competitors with more strength and effectiveness. In

regard to the up gradation a new strategy is introduced in the company which is VAR

(Value Added Channel Resellers) channel Partner.

8

To speed up the process of order acquisition and order processing through VAR channel

partners, it is required to develop a tool through which Maximum Retail Price, Product

Information Code, and Relay Reference number can be generated simultaneously.

This tool will be provided to the VAR partners and Distributors, with the help of which

they will get all the information required, while dealing with the end customer

instantaneously and hence provide better response to the customer.

Methodology

Study the Customer Relationship Management Process of Siemens ED-EA-Product.

Study the Supply Chain Management process of Siemens ED-EA-Product.

Identify the products and different variants available.

Develop the Maximum Retail Price generation sheet for each product using Microsoft

Excel.

Develop the Relay Reference Number (RRN) generation sheet for each product using

Microsoft Excel and attached all sheets by using macros.

Finding and Conclusion

The tool is developed as per the objective. For testing, the tool is provided to company’s

sales division and the feedbacks are taken from them which are found quite impressive.

And this tool helps a lot in the companies operation and making process faster. Now with

the help of this tool company’s representatives can provide the Maximum Retail Price to

their customer at the time of enquiry itself. And as they get the order, the RRN number is

given to the execution department and the processing of the order goes smoothly at a faster

pace.

Hence, it can be concluded that the tool developed is very helpful for Siemens and is going

to be the integral part of the Siemens Operation. This tool will also be distributed further

to their VAR partners and Distributors so that company’s pace will increase in all

perspective.

9

Recommendations

MRP tool to be used for VAR customer to customer business.

RRN Generator and MRP in an integrated tool shall be useful for improving response

to customers.

These tools to be standardized for sales and for VAR business.

Process performance to be monitored to measure the results and further

improvements.

10

Chapter: 1:

Company Profile

1.1) Introduction

The Siemens Group in India has emerged as a leading inventor, innovator and

implementer of leading-edge technology enabled solutions operating in the core business

segments of Industry, Energy and Healthcare. The Group’s business is represented by

various companies that span across these various segments.

Siemens brings to India state-of-the-art technology that adds value to customers through a

combination of multiple high-end technologies for complete solutions. The Group has the

competence and capability to integrate all products, systems and services. It caters to

Industry needs across market segments by undertaking complete projects such as

Hospitals, Airports and Industrial units.

The Siemens Group in India comprises of 22 companies, providing direct employment to

over 17,000 persons. Currently, the group has 18 manufacturing plants, a wide network up

of Sales and Service offices across the country as well as over 500 channel partners.

Today, Siemens, with its world-class solutions plays a key role in India’s quest for

developing modern infrastructure.

11

Figure 1.1 Organization Chart – Siemens

12

1.2) Energy Automation Business Unit

1.2.1) Introduction

Energy Automation business unit provides solution for Protection, Substation Automation,

SCADA & Communication solutions in India. Siemens being one of the front-runners in

protection technology has brought Global competencies at customer’s doorsteps. Siemens has

always made efforts to bring in latest numerical technology for Protection & Substation

Automation in India, and have reference projects, such as NTPC-Talcher, Hindalco,

Mahatransco, AECO, Tata Power-Jojobera, THPA (6 x 270) MW power project, Powergrid-

HVDC Kolar, Powergrid 765 kV Seoni on IEC 61850, City SCDAA DMS for Powergrid

Vadodara & Agartala just to name a few. The business unit is Regionalized setup for customer

support & nationwide access, having the desired capability of providing complete intelligent

solutions not only for utilities but also for industries. Siemens started the Protection &

Substation Automation business with skeletal manpower in 1995-96.

Figure 1.2 Energy Automation Product Portfolio

13

Energy market

EMMFDWH PROPHET Solutions

Communications

and networkingPLCModemsAMIS

Tools

SICAM TOOLBOXIMMDIGSI

Control centers

Spectrum PowerCCSINAUT Spectrum

Station automation

SICAM PASSICAM 1703 / SICAM 230

RTU´s

SICAM 1703SICAM eRTU / miniRTU

Protection / power quality /

field control stationsSIPROTECREYROLLESICAM BC 1703 ACPSIMEAS

A seamless integration of a diversified product portfolio, business processes, and

networked services define Energy Automation (EA). One of the power centres in the

Siemens portfolio, EA forms the nucleus of Siemens One solutions. From bay level to

automation system, from primary technology to service, and from individual product to

turnkey solution, EA opens up a world of options with its offerings.

Energy Automation Products (Protection + Automation)

Sub-station Automation & Communication System

Control Centre Solutions

1.2.2) List of Protection Devices

14

PRO

SYS

SOL

Protection Relays

Overcurrent-Time Relay.

Earth Fault Detection Relay.

Distance Relay.

Differential Protection Relay.

Transformer Protection Relay.

Machine Protection Relay.

Bus Bar Protection Relay

1.2.3) Present Market Scenario & Competition

‘Energy Automation (EA)’ offers solutions for Power system Protection, Automation,

Monitoring & conditioning of power quality in Power Transmission & Distribution

market.

EA is one of the leading market players in this segment. The EA market is classified in

three tiers with High end requirements in Transmission segment- Utility Customers, Mid

end requirements in Sub Transmission – Utility & Industry Customers and Low end

requirements in Distribution – Utility & Industry Customers.

The major competitors are ABB, Areva, Easun, and GE.

15

Chapter: 2:

Operation / Workflow of EA-Products.

2.1) ED-EA PRO Process Workflow:

Figure 2.1 ED-EA-PRO C to C Process Workflow

16

2.2) Operations in SIEMENS -ED-EA– Products

2.2.1) Order Acquisition Stage

In Siemens Ltd. the work process starts with CRM in which the customers are

approached by the company’s representative (sales) in their respect regions (South,

North, East, and West). And during the interaction process with the customer, sales

representative tries to identify the customers’ requirement on the basis of which they

provide an offer for the requirement.

As soon as the quotations are transferred, company’s representative start doing

follow-up with the customer and determines the status and on the basis of which

further process or revised-quotations are sent and try to satisfy the customers need in

respect of product, quality, quantity, and pricing.

If company receives the order then it is forwarded to execution department.

Otherwise, an analysis is done on the follow-up and the entire conversation with the

customer and company tries to find out the problem where they went wrong. As a

result of the analysis occurrence of similar problem is avoided in future.

2.2.2) Order Execution Stage

As soon as the company get the order, the duties are transferred to the execution

department. Where execution department first verify the order and after the

verification further process is carried out.

After verification, execution representative send the requirement to the production

unit. And production unit look for the availability of materials required for completing

the order in their inventory and if any part is missing it refers back to execution

department for ensuring the availability of the parts. Then execution department order

17

those parts in manufacturing and ensures the availability of the parts in a particular

time span to the production unit.

As soon as the product gets ready, then the product is made to pass through different

sets of tests at different location. The test series are as:

Pre-FAT Test

FAT Test

Pre-SAT Test

SAT Test

Pre-FAT and FAT (Factory Acceptance Test) are done in the factory, where reliability of

the product is tested and is verified that the product is meeting the requirement and

specification provided to them as per the customer’s requirement or not.

When these tests are passed by the product then the product is sent to their customer.

But, at the customer site as well it is tested in actual loading condition which is termed as

Pre-SAT and SAT (Site Acceptance Test) Test.

As soon as the product passes these test series, the product is handed over to the end

customer.

2.2.3) After Sales Service

For after sales the sales team again comes in to picture for the service purpose. They

follow laid guidelines provided by Siemens Ltd. through which they identify that in

which possible best way they can help out their customers such that maximum

satisfaction can be provided to their customers.

18

2.3) Operations Scheduling

Scheduling pertains to establishing both the timing and use of resources within an

organization. Under the operations function, scheduling relates to use of equipment and

facilities, the scheduling of human activities, and receipt of materials. in the decision-

making hierarchy, scheduling is usually the final step in the transformation process before

the actual output is produced.

There are two general approaches to scheduling: forward scheduling and backward

scheduling:

With forward scheduling, the scheduler selects a planned order release date and

schedules all activities from this point forward in time.

With backward scheduling, the scheduler begins with a planned receipt date or due date

and moves backward in time, according to the required processing times, until he or she

reaches the point where the order will be released.

Siemens Ltd. mostly uses backward scheduling approach as the scheduling and planning

is done on the basis of the date of delivery required by the customer.

As soon as an order comes in the execution department the project manager makes a

schedule plan to explain the flow of work and make the process smooth and well

defined. The objectives are set in order to complete the production on time and timely

delivery of the product to their customer.

In this proposed plan made by the project manager, Project Manager defines the

responsibilities or can say assign the duties to different person and also define the time

frame for the completion of that activity.

The production unit is required to report the status of the project on the daily basis to the

project manager so as the implementation of the plan is made effective and fruitful to the

company. This results in an increase in the productivity and efficiency of whole

operational system of the company.

19

Chapter: 3:

VAR (Value Added Resellers) and Distributor Partners Business Model

3.1) Siemens Distribution Scenario:

Previously, before the introduction of VAR Siemens Ltd. product and service

distribution was directly to their end customers.

Figure 3.1: Past Scenario of Siemens Ltd.

As per the market requirement, a new strategy was introduced “EPC contractors –

Turnkey Project Solution”. In which end customers are connected through these EPC

contractors with Siemens Ltd. The result of this strategy was appreciated in the field of

Transmission Segment (>132KVA) and Generation Segment.

However, Sub-Transmission Segment (<66KVA, >132KVA), and Distribution segment

was not affected as such. So to address this market requirement, new strategy of

distribution was adopted for developing channel partners called as VAR (Value Added

Resellers) and Distributor Partners.

Figure 3.2: Present Scenario of Siemens Ltd in Distribution and Sub-Station Automation.

20

3.2) VAR Business Model

It is to supply products, to the external partner who will perform following activities as shown

in Figure 3.3:

Identification of Business prospect and order acquisition by VAR

Siemens supplies Product(s) with technical support

The Value Added Reseller (VAR) purchases goods, supplies them with (for system)

or without (for product) an additional value and finally resells them to the end

customer.

Sales & Engineering for system is done by VAR Partner

Overall project implementation responsibility rests with VAR

Siemens trains, certifies and supports the Product/system handling

Figure 3.3: VAR Model for Distribution Segment

SICAM 1703

Integrated Automation Systems for New Markets like Industrial Automation, Pipeline Automation

Reyrolle*

Engineering

Site services

Parameterisation

Value Added Reseller

Siemens Third Party products

Energy Automation Products

Energy Automation Products

21

SIEMENS

3.3) Process Workflow for VAR Channel Partners

Figure 3.4: Process Workflow for VAR Channel Partners

3.3.1) Activities as per Workflow Process VAR:

Order from VAR on RRN (Relay Reference Number) basis as per Price List.

VAR to provide the Complete RRN from the Developed tool along with the Purchase

Order.

Sales:

Order Acquisition.

Order Transfer to Sales.

Order Acknowledgement to VAR.

Delivery Extension.

Internal Factory Process.

Checking documentation requirements as per Siemens standard guidelines.

Check ordering information and MRP prices on purchase order

22

Sale

Execution

Commercial:

Verifying and checking documentation requirements as per Siemens standard

guidelines.

Order Booking in SAP.

Other processes as per Siemens guidelines.

Order Execution:

Check Delivery requirement matching in purchase order and order booking sheet.

Performa Invoice/ Dispatch Instructions & Road permit request to E-SL.

Delivery Confirmation to VAR/ Distributors

Performa Invoice/ Dispatch Instructions to Logistics, Kalwa with Relay Reference

Number.

Customer Road Permit to Logistics.

Factory:

Ordering as per the ordering codes.

Order Confirmation to Execution

Internal Processes for manufacturing of product as per the purchase order.

Check Delivery date, Relay Reference Number, Product Information Code, MRP,

Product Information Code price with Purchase Order and Costing Sheet.

Logistics:

Performa Invoice/ Dispatch Instructions and Road Permit from

Execution.

Maximum Retail Price Sticker printing and pasting on Product

packing.

Invoicing.

23

Commercial after Logistics;

Customer Billing.

Information to Regional Sales for Payment Collection.

24

Chapter: 4:

Developing Pricing Tool for VAR (Value Added Resellers) and Distributor Partners

4.1) Problem Identification

To compete with their competitor company used to renew their system by

implementing new strategies on time to time basis. Now the need of the hour is calling

to integrate a system/tool through which speed of workflow will increase which can

result in the increase in the operational efficiency and effectiveness of Siemens. Now

an opportunity is find where a tool can be developed through which order acquisition

and order processing can become faster.

4.2) Problem Statement

The product list of the company includes various “Protection Devices” which vary

from each other depending on various features. A relay is defined by a 16-23 digit

code which is known as “PRODUCT INFORMATION CODE”. The MRP (i.e.

Maximum Retail Price) changes with the change in any one of the digit of the

PRODUCT INFORMATION CODE/ Product code. Due to which each time when an

enquiry comes to them regarding any protection device, the VAR channel partners and

Distributors needs to talk to company’s sales representative to get the MRP and other

related information then only they provide these information further to their end

customers. Due to which speed of order processing was getting slower and the time

period of fetching, executing and delivering the product gets increasing.

4.3) Need of the Project

To reduce the processing time during the order fetching process.

Provide instant information to the customer without wastage of time.

Increasing the accuracy level in the processing system.

25

Standardisation of Product Prices among the channel partners

Generation of the Relay Reference Number and Maximum Retail Price of the product.

4.4) Focus On: Order Acquisition and Order Processing workflow

Figure 4.1 Focus Area of the workflow

4.5) Proposed Solution:

Generate a tool through which all activities as Generating Product Information Code ,

Relay Reference Number, and Maximum Retail Price can be done simultaneously.

This can be provided to all VAR channel partners and also to internal Sales team.

4.6) Useful resources / Tools:

Microsoft Excel.

Siprotec Price Guide

Reyrolle Price Guide

Technical Documentation of Reyrolle Devices

SCM Process Guidebook

CRM Process Guidebook

4.7) Steps involved in Developing Tool

4.7.1) Developing a Tool to achieve the Maximum Retail Price of the product.

Identify the product type.

Identify the different variants available for that product.

Identify the transfer factor for the product given from Germany.

Looking for the legal obligations as Tax and all which are to be paid to the

government. Example: Excise duty, VAT etc.

26

Creating the Excel sheet with the basic prices of different variants and options which

are taken from the Siprotec Price Guide and Reyrolle Price Guide.

Final MRP of the product is obtained as per the laid guidelines of the organization.

Calculation used in the sheet for MRP generation:

Total MRP = Ex Works Price + All taxes and duties like Excise Duty, CST or VAT as applicable and as per government guidelines.

4.7.2) Developing the Tool to generate the Product Information Code , RRN number and Maximum Retail Price simultaneously

Prepare a preliminary sheet with the guidelines “how to use the tool”.

Insert macros on the preliminary sheet for different sheet selection which include

Product Selection, Price Scheduling, and Product Selection Guide which makes tool

user friendly.

Create the main product sheets for each product by forming list of the options and

variants which can be selected as per the requirement or the specification of the

customer. This will generate the Product Information Code and RRN number for the

product.

Attach the respective MRP generating sheet with there respective PRODUCT

INFORMATION CODE and RRN number generating sheet.

Now connect all product sheets with a sheet which will show all the three things i.e.

Maximum Retail Price, Product Information Code and RRN number together in

simplified manure. This sheet contain all the product type available which are

interlinked to their respective product.

4.8) Working of the Tool:

For Product Selection, Product Information Code and RRN (Relay Reference Number)

generation, and MRP of the Product go through the tool in this way:

Step 1:

27

From Sheet 1 f the tool, click the button on which “Product Selection and Costing” is

written.

This will open sheet number 2.

Step 2:

On sheet-2 there are number of buttons each button will lead u toward different type of

protection device as 1st button-> Overcurrent protection relay, 4th button-> motor

protection device. From here select the type of device which customer wants.

This will open the sheet for that device.

Lets say u have selected Argus M 7SP22 Directional Relay then the sheet will open as

shown in figure 4.3

List Price

5 6 7 - 8 9 10 11 12 - 13 14 15 16136449 MLFB 7SR2 2 0 3 - 2 B A 1 1 - 0 D A 0

0 01 A 0 9 - A Y A ZProtection Product | | | | | | | |

0 | | | | | | | |Case I/O and Facia | | | | | | |

121092 | | | | | | |

Measuring Input | | | | | |0 | | | | | |

Auxilliary Voltage | | | | |0 | | | | |

Communication Interface | | | |0 | | | |

Protocol | | |0 | | |

Protection Function Package | |15357.2 | |

Additional Functionality |0 |

30 to 220V DC, Binary Input Threshold 88V DC

Standald Version - Plus79 - Autorecloser

IEC 60870-5-103 and Modbus RTU (user selectable Settings)

No Additional Functionality

Standard Version - Included in all models, USB front port, RS 485 rear port

Argus M 7SR22 (Directional O/C Relay)

E8 Case, 5 CT , 4 VT, 13 Binary Input / 14 Binary Outputs, 16 LEDs

1/5 A, 63.5/110V, 50/60 Hz

Overcurrent - Directional

Relay Reference Number

Product Selection GuideProduct Selection GuidePrice Schedule Price Schedule

Figure 4.3 Sample sheet of the PRODUCT INFORMATION CODE, RRN no. generation Tool

The portion in gray colour are a form of list when someone click on that several option will

come, select the type and the additional function as per customer requirement. Then the sheet

looks like figure 4.4.

28

100

100

800

100

100

100

100

100

100

Area covered by blue dotted line will give the relay reference number. This is used for the

ordering and execution of that relay.

Next figure shows how different options are selected and the place shown by dotted red

colour will give the maximum retail price of the product.

List Price

5 6 7 - 8 9 10 11 12 - 13 14 15 16136449 MLFB 7SR2 2 0 3 - 2 B A 1 1 - 0 D A 0

0 01 A 0 9 - A Y A ZProtection Product | | | | | | | |

0 | | | | | | | |Case I/O and Facia | | | | | | |

121092 | | | | | | |

Measuring Input | | | | | |0 | | | | | |

Auxilliary Voltage | | | | |0 | | | | |

Communication Interface | | | |0 | | | |

Protocol | | |0 | | |

Protection Function Package | |15357.2 | |

Additional Functionality |0 |

30 to 220V DC, Binary Input Threshold 88V DC

Standald Version - Plus79 - Autorecloser

IEC 60870-5-103 and Modbus RTU (user selectable Settings)

No Additional Functionality

Standard Version - Included in all models, USB front port, RS 485 rear port

Argus M 7SR22 (Directional O/C Relay)

E8 Case, 5 CT , 4 VT, 13 Binary Input / 14 Binary Outputs, 16 LEDs

1/5 A, 63.5/110V, 50/60 Hz

Overcurrent - Directional

Relay Reference Number

Product Selection GuideProduct Selection GuidePrice Schedule Price Schedule Generated RRN as per options required in Relay

RELAY REFERENCE NUMBER A1M2203-O- 001A09-AYAZ

1000

1000

1000

1000

100

100

29

100

100

800

100

100

100

100

100

100

Step 3 rd :

Now select the Price Schedule button then another sheet will open which will show all

three things i.e. MRP, Product Information Code , and RRN Number.

List Price

5 6 7 - 8 9 101112 - 131415161500PRODUCT INFORMATION CODE 7SR22 0 3 - 2 B A 1 1 - 0 D A 0

001A09 - AY AZProtection Product | | | | | | | |0 | | | | | | | |Case I/O and Facia | | | | | | |

1000 | | | | | | |

Measuring Input | | | | | |0 | | | | | |Auxilliary Voltage | | | | |0 | | | | |

Communication Interface | | | |0 | | | |Protocol | | |0 | | |

Protection Function Package | |500 | |

Additional Functionality |0 |

30 to 220V DC, Binary Input Threshold 88V DC

Standald Version - Plus79 - Autorecloser

IEC 60870-5-103 and Modbus RTU (user selectable Settings)

No Additional Functionality

Standard Version - Included in all models, USB front port, RS 485 rear port

Argus M 7SR22 (Directional O/C Relay)

E8 Case, 5 CT , 4 VT, 13 Binary Input / 14 Binary Outputs, 16 LEDs

1/5 A, 63.5/110V, 50/60 Hz

Overcurrent - Directional

Relay Reference Number

Product Selection GuidePrice Schedule

Option as per MRP

Total MRP

MRP SUM AS PER LIST PRICE = 1000 /- + 500/- = 1500/-

1000

1000

1000

500

500

30

4.9) Result:1 st Sheet of the tool

31

2 nd Sheet

32

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

100100

Common Sheet formed for each product

33

100

100

100

100

700

100

100

100

4.10) Advantages of the Tool Generated:

Improvement in response to customers

With this tool, VAR partners can search the Maximum Retail Price as per the

product specification and provide offers to their customers. This will improve the

response to the customer requirements

Order Acquisition time Reduced:

The tool is made user friendly so, it’s very easy to operate and will help the VAR

partners to get the product prices instantly.

Increase in Accuracy:

In general, the chances of error increase with the increase in the number of steps

in the chain of operation.

34

Recommendations

MRP tool to be used for VAR customer to customer business.

RRN Generator and MRP in an integrated tool shall be useful for improving response

to customers

These tools to be standardized for sales and for VAR business.

Process performance to be monitored to measure the results and further

improvements.

35

References

Supply chain Management Guide as per Siemens Policies.

Customer Relationship Guide as per Siemens Policies.

VAR Model Guide

Guidelines of weights and measures for Industrial Products- Government of INDIA.

36